“General perception and habits on Online Shopping”

SURVEY FORM

Please read each question carefully and select the best option indicating your response.

1. Name:

2. Gender: MALE FEMALE:

3. Education level:

Bachelor’s degree Master’s degree PhD degree

4. Occupation

Student Working Business

5. Monthly income:

Less than 10,000 10000-15,000 15,000-30,000

6. Have you ever done online shopping?

Yes No

7. Do you like online shopping?

Yes No

8. How frequently do you shop online?

Often Very often Rarely Never

9. What type of commodities do you usually buy online?

10. Have you faced any problems conducting an online purchase?

Yes No

11. If, yes what kind of problems have you faced?

Delay in delivery Cheap quality product Damaged product No

delivery at all

12. “ I do not like giving my credit card information online”

Agree Strongly agree disagree Strongly disagree

13. “I prefer to see things before I buy them”

Agree Strongly agree disagree Strongly disagree

14. “The internet provides me with things that are hard to find in conventional shops”

Agree Strongly agree disagree Strongly disagree

15. “Shopping online is very convenient”

Agree Strongly agree disagree Strongly disagree

16. “The commodities are cheaper and lesser online”

Agree Strongly agree disagree Strongly disagree

17. “Shopping online is filled with complications and uncertainties”

Agree Strongly agree Disagree Strongly disagree

18. Have you done online shopping due to the following reasons:

Found an online coupon

Online sales, discounts and offers

Special Pricing

Promotional campaigns

Recommendation via social media (Facebook, Twitter and others)

19. Internet reduces the monetary costs of traditional shopping?

Agree strongly agree disagree strongly

disagree

20. Online shopping will surpass traditional shopping:

Agree Disagree