project management donald hsu, ph.d. dominican college [email protected]
TRANSCRIPT
Project Management
Donald Hsu, Ph.D.Donald Hsu, Ph.D.
Dominican CollegeDominican College
[email protected]@dc.edu
What is Project Management?
Manufacturing vs ServiceManufacturing vs Service 130 Million US workers, 300 Million total130 Million US workers, 300 Million total 77% are in Service now!77% are in Service now! IT, Engineers are in demand?IT, Engineers are in demand? Functional: Operations, Sales/marketing, Functional: Operations, Sales/marketing,
HRS, Accounting/economics/financeHRS, Accounting/economics/finance Project Manager, cross functionalProject Manager, cross functional
Benefits of the Internet
Allows users to access different information Allows users to access different information from wherever they arefrom wherever they are Marketing information, sales, supply chain, Marketing information, sales, supply chain,
manufacturing, customer service, accounting manufacturing, customer service, accounting and human resources, financial services…and human resources, financial services…
Global construction, finance, media, health, Global construction, finance, media, health, social service, trade and marketing projectssocial service, trade and marketing projects
6 billion potential customers!!!6 billion potential customers!!!
Project Management terms
SOWSOW PERTPERT GANTT ChartGANTT Chart CPMCPM Scope CreepScope Creep WBSWBS CPI CPI CV and many moreCV and many more
Work Breakdown Structure
Break the project into many small stepsBreak the project into many small steps Each sub project consists of many stepsEach sub project consists of many steps Continue this process to cover all scenariosContinue this process to cover all scenarios
Criteria for successCriteria for success:: Status/completion measurable Status/completion measurable Start/end events clearly definedStart/end events clearly defined Delivery results within Delivery results within
time/budgets/resourcestime/budgets/resources
Traditional Project Management
Define, plan, execute, control, execute and Define, plan, execute, control, execute and close the project, report and evaluation close the project, report and evaluation
Project Management Life cycleProject Management Life cycle TQM, Reengineering, BPO, Sarbanes-Oxley TQM, Reengineering, BPO, Sarbanes-Oxley
Act, Marketing ResearchAct, Marketing Research IT Project, MS Project 2003, Project ServerIT Project, MS Project 2003, Project Server Risk assessment Risk assessment Identify, assess, plan response, monitor and Identify, assess, plan response, monitor and
control the risk (security)control the risk (security)
Scope of the Project Define the projectDefine the project Manage client expectationsManage client expectations
Wants vs needsWants vs needs Condition of satisfaction Condition of satisfaction Milestone reviewsMilestone reviews
Create project overview statementCreate project overview statement Submit project for approvalSubmit project for approval
Approval criteriaApproval criteria Approval processApproval process
Cost, Duration and Resources
Cost estimates: resource planning, cost Cost estimates: resource planning, cost control, cost budgetingcontrol, cost budgeting
Duration estimate: resource loading vs Duration estimate: resource loading vs activity, variation in activity duration, activity, variation in activity duration, precision estimatesprecision estimates
Resource planning: people, skill set, Resource planning: people, skill set, equipment, materials, infrastructureequipment, materials, infrastructure
Project Network Diagram
Use Precedence diagram: dependencies,Use Precedence diagram: dependencies,
constraints, initial project scheduleconstraints, initial project schedule Analyze initial network diagram: compress Analyze initial network diagram: compress
schedule, management reserveschedule, management reserve Use Joint Project Planning to constructUse Joint Project Planning to construct
and analyze the final network diagramand analyze the final network diagram
Project Team
Project mgr vs functional mgrProject mgr vs functional mgr Motivators, hygiene factorsMotivators, hygiene factors Recruit core team membersRecruit core team members Establish team operating rulesEstablish team operating rules problem solving, decision making, conflict problem solving, decision making, conflict
resolution, brainstorming, consensus, resolution, brainstorming, consensus, meeting schedules, communicationsmeeting schedules, communications
Motivation and Controlling
Control vs risk, control vs qualityControl vs risk, control vs quality Project status report: how and what type of Project status report: how and what type of
info, frequency of reportsinfo, frequency of reports Gantt chart, milestone trend, cost schedule Gantt chart, milestone trend, cost schedule
control, use of WBS, CPM, SOW…control, use of WBS, CPM, SOW… Project meeting: agenda, participants, freq?Project meeting: agenda, participants, freq? Manage change, avoid scope creep Manage change, avoid scope creep
Close, Checkpoint, Review
Close the projectClose the project Client acceptanceClient acceptance Install project deliverablesInstall project deliverables Document the projectDocument the project Conduct post-implementation reviewConduct post-implementation review Celebrate successCelebrate success What is the next project?What is the next project?
Sample project Gann chart
Thank you very much!
Always ask yourself this question: Always ask yourself this question:
Where is my next job?Where is my next job?
Any questions?Any questions?