project management: critical skills
TRANSCRIPT
Project Management:Critical SkillsSLA 2017 Sunday @ 4:00
RebeccaJones,Director,Branches&NeighbourhoodServices@[email protected]
2017
Today– Project management methodologies and tools
– PM skills
– Proven techniques (learned the hard way) for managing projects in an information service or library organization
– Shine a light on PMI: Project Management Institute @ www.pmi.org
Project Temporary:
• With a defined beginning, expected deliverable, a defined ending and
• Functions with in a clear scope with set resources
Unique:
It is not a routine operation
It is a specific set of operations designed to accomplish a specific goal
Team:
Who don’t usually work togetherPMI
PM Processes: PMI
Initiating
Planning
Executing
Monitoring and Controlling
Closing
PM Knowledge areas: PMI
Integration
Scope
TimeCost Quality
Procurement
Humanresources
Communications
Riskmanagement
Stakeholdermanagement
ThankyouSamepage labsinc. https://www.samepage.io/blog/wtf-collaborative-project-management-anywaywhocreditsthistoPicoConsulting
That’s the dream
When we wake up
Project Phases
Phase 1: Uncritical acceptance
Phase 2: Wild enthusiasm
Phase 3: Dejected disillusionment
Phase 4: Total confusion
Phase 5: Search for the guilty.
Phase 6: Punishment of the innocent.
Phase 7: Promotion of nonparticipants.
7
Project manager’s reality…
What my colleagues think I do
Project manager’s reality…
What my organiztionthinks I do
Project manager’s reality…
What I really do
`
Project manager critical skills
a.k.a…... sanity savers
Be sure it’s a project
– One off – in response to a specific opportunity
– Unique scope of work
– Cost constraints, with:
– Costs that can be identified in advance
– Separate budget
– Time constraints, with:
– Fixed duration
– Defined start and end point
Clarify it in a project charter
– Charter, charge, outline – call it what you will:
– Draft
– Document
– Discuss
– Define
– Decide
– Detail who is accountable for what
Project Charter
Welldefinedqualitative&quantitativeoutcomes
Beginstoclarifycosts&resources
Explicitscope&outofscope
Keystages/dates,
milestones
Specifiesteammembers,
stakeholders&whoistodowhatrole
Articulatedassumptions,drivers&restraints
Your first questions
ObjectiveWhat will be in place
then, that isn’t in place today?
MeasuresWhat will success
look like?
Target Date
Expected Steps
PM Processes: PMI
Initiating
• Scoping• Plansteps• Identifyresources
Planning
Executing
Monitoring and Controlling
Closing
RESPONSIBILITY MATRIX: RASCI Prepare a RASCI chart for each decision or activity you undertake. It clarifies roles and prevents blind-
siding. List important decisions and activities down the side. Put people involved at the top of the columns.
Fill in the boxes:
R = Responsible (only one R in each row)
A = Accountable/Approves
S = Supports “R”
C = Consulted by “R”
I = Informed (even after the fact)
Decision/Activity/Task: ________________________________________________________
Activity/Function/
Decision To be Taken
Individual’s Name
Individual’s Name
Individual’s Name
Individual’s Name
Individual’s Name
Confirm who is doing what
And hold them to it
– Most problems with projects are the result of people:
– not understanding where they are going
– how their job fits
– what’s expected of them
– Concentrate on these 4 C’s:
– Context
– Communication
– Clarity
– Confidence
85/15 Rule
Co-draft a project plan
– Simple list
– Post its
– Flow charts
– Critical path analysis
– Gantt charts
– Project management software
Consider a tool that fits your culture
Soooooooo many:
Asana
Trello
Basecamp
Microsoft’s Project
Apps to consider
Basecamp.com
Apps to consider
Apps to consider
Apps to consider
Find Murphy & manage the critter
– Risk assessment
– Probability
– Severity
– Action to manage
– Quality
– Standards
– Accessibility issues
“Projects are successfully
realized when uncertainty is
well managed”.
Sanity skills
?– Influencing
– Conveying
– Communicating
– Never assuming
– Checking in, checking up, checking requirements
– Celebrating
– Reviewing
– Learning
– Ending and turning over
