project administration & business blueprint & related reporting r4c2

SAP Solution Manager

Project Administration &Business Blueprint & related ReportingOverview and Details

Active Global Support, SAP AGJune 2009

SAP 2008 / Page 2 SAP 2008 / Page 2

Disclaimer

This presentation is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP product and services and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice.

SAP assumes no responsibility for errors or omissions in this document.

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SAP Solution Manager supports the Design Phaseby Project Administration and Business Blueprint

Project Preparation Supports you in defining your project roadmap and maintaining the time and resources (Team Members,

Milestones) Delivers multiple roadmaps for a fast and efficient customer project (SAP Roadmaps; Customer defined

Roadmaps) Ensures cross project standards (Keywords; Status Values, Document Templates)Business Blueprint Supports you scoping your in planning, defining and preparing project related activities centrally Visualizes your To-Be business processes and related technical objects in a hierarchical order Delivers high transparency on technical objects which has to be trained and will be are executed during

the daily work

Requirements Design Build Test

To-BeProcesses &

Interfaces

BusinessBlueprintPrepare Project

InnovationRequirements

SAP 2008 / Page 4

Business Process Life-Cycle Reuse of Business Processes from Template to Solution

Business Process Life-Cycle supported by SAP Solution Manager From process templates, modeling, roll-out until reuse in SAP Solution Manager capabilities

and upgrade or maintenance projects

*

* = Business Process Repository (Implementation content)

Blueprint

Solution

SAP 2008 / Page 5

Typical customer pain points where a project team can use the SAP Solution Manager

Who is involved in the project? (For example: Does business reengineering require that the business process experts are involved with requirements and design?)?

How to control and report the progress of each phase??

What has to be done bz whom? (For example: Complex business teams require clear work lists and strong and transparent planning.) ?

When have the deliverables to be generated? (For example: Deliverables across heterogeneous teams require templates to provide a common understanding on tasks and activities.)?

SAP 2008 / Page 6

Typical customer pain points in Detail

Who is involved in the project? (For example: Does business reengineering require that the business process experts are involved with requirements and design?)?

Key User

IT Infrastructure Team

QUALITY MANAGEMENT

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BusinessProcess Operation

SAP Technical OperationsCustom Development Test & Quality Team

Business ProcessChampion

IT

BUSINESSProject Organization

Assure transparency on your project organization !

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When have the deliverables to be generated? (For example: Deliverables across heterogeneous teams require templates to provide a common understanding on tasks and activities.)?

Project Team

Requirement Design Build TestPreparation

Timeline

June 01st, 2009 August 15th, 2009 October 20th, 2009 November 1st, 2009May 01st, 2009

Deploy

Distribute the work to the right people easily!

Dirk JungProject Manager

Anne KleinSystem Administrator

Lara SommerApplication

ImplementationKurt Maier

Quality ManagerHans Maurer

Business Process Expert

Esther JhlTeam Lead

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What has to be done by whom? (For example: Complex business teams require clear work lists and strong and transparent planning.) ?Manage your project tasks, activities and milestones centrally!

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How to control and report the progress of each phase??Report your project status fast, transparent and complete!

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Picture

The Project Preparation function enables you as project manager to initiate, plan, and prepare your project. You define your features of your project plan, agree on project standards, draw up a schedule and assemble the project team. You also define the implementation scope and plan for technical requirements and infrastructure.

Prepare your project in SAP Solution Manager

Define yourMilestones

Define theProject System

Landscape

Define you Project

Organization

Define the Project

Methodology

Document the Project Charter

Define yourProject Type


To-BeProcesses &

Interfaces



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Project TypeSelect and display your project approach

Define your project type Template Project

Used to create a template for other projects Implementation Project

Used for new system implementation Maintenance Project

Used to maintain a customer solution with the Change Management capability

Upgrade ProjectUsed for technical and/or functional system upgrade

Safeguarding ProjectUsed to resolve a critical situation during the implementation or use of an SAP solution

Optimization ProjectUsed e.g. for service delivery to optimize the performance of business processes or a software solution

Provide a solid basis for

implementing your software

successfully and running your

project effectively

Project Manager

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SAP Solution Manager architectureManage you projects and solutions during the life-cycle

Upgrade of SAP Solutions

Upgrade Project

Project Phase

(New-) Implementation of SAP Solutions

Implementation Project

Operations

Productive Solutions

Solution Maintenance

Maintenance Project

Application stage

Application stage

OptimizeOperateDeployTestBuildDesign

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Define ProjectAssign General Data

Define general project data Person responsible for the project Project language: Determines in which language the selected

business content is displayed and stored Overall project status and time frame for plan and actual data

Document the general project data

to clarify responsibilities,

language standards and timelines.

Project Manager

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Define ProjectDocumentation Types

Define document types Create own document types and import template Change existing document types/templates

Define document types to set project

standards on the documents which will be created.

Project Manager

Global DocDocument Type automatically assigned to all projects or only to one project

Several documentsDetermines whether more than one document of the documentation type can be attached to one structure item (e.g. one template for business blueprint per process)

File extensionDetermines which editor to launch if no template is set

BlueprintWill be used for blueprint generation

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Project DescriptionCreate and assign your project description centrally

Project Description provides a consistent presentation of information delivers a clear statement if project scope aligns stakeholders around the scope of a project formally gains stakeholders commitment to project

Document the project scope

clearly and provide this information

centrally as basis for your project calculation on

budget, time and resources

Project Manager

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Project Roadmap 1Select or define your methodical framework for your project

Select / Maintain your project roadmap use a SAP standard delivered roadmap or create your company specific roadmap to drive your project

properly re-use the roadmap of your choice in all implementation and

upgrade projects to reduce time, cost and risk

Roadmaps provides a methodical framework for projects via phases

work packages activities/ deliverables

tasks / methods displays the navigation structure

delivers milestones, services, topic descriptions, accelerators which are aligned to the roadmap structure

Provide a clear project methodology

to manage your project efficiently on-

time and within budget

Reduce ineffective template and

document searches by providing

accelerators and user specific work lists to your team

Project Manager

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Project Roadmap 2 Manage your deliverables and project status easily

Example: Roadmap drill down to display all related information (e.g. work packages, activities/ deliverables; tasks / methods)

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People Involved 1Manage your project team centrally

Assign your project resources in preparation for allocating project team members to roadmap work packages,

activities/ deliverables and tasks / methods assigning project role and maintaining authorizations to team

members restricting authorization on node level reporting your project status

Reallocate assigned roadmap work packages, activities/ deliverables and tasks / methods to new team members by replacing project team members centrally

Provide transparency and reduce your time and effort via a

central maintained people management

Provide transparency of

project tasks and activities via work

lists

Project Manager

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Key User


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IT

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People Involved 2Manage your team organization

Project Organization

Maintained Project Team Members

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People Involved 3 Manage your project work packages

Assign team members to tasks and activities Re-use team member information

maintained on the overall project team member list

Provide team members with individual work lists to increase your team efficiency

Ease your monitoring of the current status of the project

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System Landscape - Maintain your planned systems landscape for a faster project start

Define your system landscape for a transparent system management logical components group together different systems with the

same product release decoupling the logical and physical systems transparency across all projects readiness for process models documentation before system

availability centrally changes transparent to all projects

Assure a quick project start without

technical dependencies

Decouple process model

documentation and system availability

Reduce the system complexity and provide a clear project system

landscape

System Administrator..

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System LandscapeMaintain your planned systems

P*:800Q*:800D*:800

Customer System Landscape Environment

E*:800

Example: Maintain your SAP CRM 2007 and SAP ERP 6.0 system in SAP Solution Manager to reduce the system complexity and provide a clear project system landscape

SAP 2008 / Page 23

MilestonesReflect your project critical milestones

Assign the milestones to your Quality Gate Management in SAP Solution Manager establish one single quality process via SAP Solution Manager transparency across application and technology stacks Detailed information on Quality Gate Management are

provided via www.service.sap.com/ALMReflect your project critical milestones in your project as

part of your defined Governance

Process

Reuse your milestones you defined in your

Roadmap

Project Manager

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Project StatusGet transparency and report your project status

Report your project preparation Review the project key information (e.g. time, resources,

status) centrally Create a project methodology overview to inform your project

team regarding existing templates, accelerators Report your project status on project documents and statuses

Report your project preparation and

project methodology to

your management

Project Manager

SAP 2008 / Page 25

Picture

The purpose of the Business Blueprint phase is to outline the current situation as defined in workshops so you can compile a Business Blueprint documenting the target state of the solution being implemented and the resultant requirements. The conceptual design draw up by the project team members therefore describes how your enterprise wants to map its business processes using SAP and non-SAP systems.

Prepare your Business Blueprint in SAP Solution Manager

Draw you conceptual

design

Document you project asstructure

Distribute thework to your

team

Define how theprocesses runin the systems

Document the processes on business level

Assign the business team

to the processes

To-BeProcesses &

Interfaces



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Business Blueprint Structure Items 1

Define/Maintain/Assign your structure item and use Organizational units (e.g. Sales Group, Service Group, Billing

Group) to document groups affected by the project in their daily work

Master Data (e.g. Pricing Conditions, Cross Selling Data, Marketing Attributes) to document data which are related to the business processes

Business Scenario on a three-level structure layer (Business Scenario, Business process, Process steps) and Business Scenario related Organizational unit and Master Data

Interface Scenarios between logical components Draw your conceptual design for your project on a structured level

Business Process Expert..

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Business Blueprint Structure Items 2

Example: Maintain Organizational Units, Master Data and Interfaces

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Business Blueprint Structure 1

Document your project as a structure based on Business scenarios, business processes and process steps Incorporate virtual levels (using name conventions and

prefixes) if you need to work with additional levels Complete your scenarios definition by linking or assigning

master data and organizational units which shows how the company is organized

Get a graphical display of your component-specific or cross-component scenario

Document your project as a

structure based on business views


SAP 2008 / Page 29 SAP 2008 / Page 29

Business Blueprint Structure 2Start working

Customer documentation outside SAP Solution Manager

Specification for process XXX at

my company

End User Manual

for process XXX at

my company

Technical

Specification for program

ABC

External documentationtool e.g. ARIS Implementation Project

SAP Implementation content https://implementationcontent.sap.com/bpr

Solution Documentation Assistantwww.service.sap.com/ALM --> Solution Documentation

*) Automatic upload availableas connsulting offering

*)

SAP 2008 / Page 30

Business Blueprint Structure 3Business Maps versus the Business Process Repository

Business Maps will help you visualize, plan, and implement a comprehensive information technology solution. The Business Process Repository covers the process variants and the

technical view of the processes.

Web Analysis

Sales Order Management

Process Step 1

Process Step 2

Process Step n

.

BUSINESS PROCESS REPOSITORY *)

*) Contains solution-relevant implementation content delivered by SAP

mapped to SAP BUSINESS MAPS

SAP 2008 / Page 31 SAP 2008 / Page 31

Business Blueprint Structure 4Scoping of a Customer Solution using Business Process Repository

SAP Solution Manager

Customer specificsolution

SAPs delivered implementation content(documentation, IMG

assignment, test cases,...)

Customer processbased 100% on

SAP content

Customer processbased 0% on SAP content

Customer processbased 75% on SAP content

SAP 2008 / Page 32

Process ExampleBusiness Blueprint Structure

SAP 2008 / Page 32

Business Blueprint StructureStructure Levels Example

Process flow visualized by component view

A process step is an elementary activity performed to accomplish a process

BusinessScenario

ProcessStep

Transaction

A business scenario is a set of processes that define a business task in a comprehensive and

self-contained manner on a macro level

A process is a set of logically related activities performed to achieve a defined business

outcome

BusinessProcess

Demand Planning

Create Inquiry

VA11- Create inquiryVA12- Change inquiryVA13- Display inquiryVA15- List InquiriesV.03- List of incomplete inquiries

Sales Order Processing: Make/ Assembly To Order

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Process Administration Distribute the work

Manage roles and responsibilities to define your business blueprint

Assign Team Members to business process structure nodes (business scenario, business process or business process step)

Provide team members with individual work lists

Create project member specific work packages

Provide the work packages to your project members

Get full project transparency

Team Lead ..

SAP 2008 / Page 34

Process Administration Example: Work-list for Kurt Maier

Explanation: Kurt Maier is assigned to four business processes. All deliverables are planned for July 7th, 2009. One of them (post good receipt) is already in work.

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Technical ObjectsDefine how your business processes run in the systems

Reflect your defined processes on a technical level Document which processes are executed in which system Document which standard or customer specific technical

objects are executed to run the process in the daily business Assign business processes to the related logical component Start conducting the initial test Call assigned transactions, URLs and programs Navigate to the relevant application

Define how your business processes run in SAP and Non

SAP*) systems

Team Member ..

*) Restricted SAP Solution Manager functionalities for Non SAP systems

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Process DocumentationDocument how your processes run on a business level

Define and describe processes on a business level (Purpose, Process Flow, Result, for instance)

Access business scenario and business process documentation if you used predefined implementation content from Business Process Repository

Create your project-specific documentation Reflect your actual scenarios and process documentation and

include requirements, implementation options, and process flow

Use your initial test perception to supply input for requirements regarding enhancements and customer developments (including interface definition, program developments and data transfer)

Mark your documentation on Business Blueprint relevance for the final document

Define and describe processes on a business level

(Purpose, Process Flow, Result, for

instance)

Team Member ..

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End User Involved Provide transparency of End Users who execute the process

Assign End Users affected by the project Get transparency on project affected Users (End User,

Organizations or Job descriptions) Reuse the your End User assignments to distribute the e-

learning maps to them

Provide transparency of End Users who execute

the process


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Blueprint Status - Get transparency and report your Business Blueprint status to your management

Analyze administration information which supports focusing on specific data such as status of work lists or planned dates

Analyze the assignments in the project structure which supports focusing on information on scenario, process and process step level

Report your business blueprint to identify time and task critical issues

Team Lead ..

SAP 2008 / Page 39

Picture

The Business Blueprint phase ends with a Business Blueprint sign-off. The Business Blueprint is frozen at a particular point and sign of by process owners and IT managers from individual departments.

Close your Business Blueprint

To-BeProcesses &

Interfaces

To-BeProcesses &

Interfaces



Create the Business Blueprint

Assign the Related

Documents

Lock the Blueprint

SAP 2008 / Page 40

Project StatusGet transparency and report your project status

Get your final approval for the Business Blueprint Lock the Business Blueprint phase centrally Prevent changes being made to

Process structure Blueprint-relevant documents Administrative data

Create your Business Blueprint document as an MS Word document

End your Business Blueprint phase

clearly

Project Manager

SAP 2008 / Page 41

Final Approval and Lock of the Business Blueprint

Get your final approval for the project documentation

Lock the Business Blueprint

SAP 2008 / Page 42

Customer benefits by using SAP Solution Manager for project administration and business blueprint!

Project Preparation function enable you as project manager to initiate, plan, and prepare your project!You manage your project by defining your project plan, agree on project standards, draw up a schedule and assemble the project team!You document the Business Blueprint as target state of the solution being implemented and the resultant requirements!Preconfigured implementation content and access to your real time data of your managed systems speed up your Business Blueprint creation!You control and report the progress of each phase centrally!

SAP 2008 / Page 43

Methodical framework

Deliverables Accelerators Milestones Services


Project Administration and Business Blueprint via SAP Solution Manager!

Manage your team organization!

Manage the project deliverables in time!

Manage your project via one common Methodology!

Manage your project transparent!

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BusinessProcess Operation SAP Technical OperationsCustom Development Test & Quality Team


IT

BUSINESS


Lara SommerApplication Implementation

Kurt MaierQuality Manager


Project Team

Requirement

Design Build TestPreparation

Timeline


Deploy

On source of information for your project configuration, development and test!

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IT

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Project Team

Requirement


Timeline


Deploy


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Project Team

Requirement


Timeline


Deploy

Central Business Blueprint


Single source of information

P*:800Q*:800D*:800

Customer System Landscape Environment

E*:800

SAP 2008 / Page 46

Business Blueprint as part of Solution Documentation in SAP Solution Manager

Enterprise Support asks customers to document their core business processes in the application lifecycle management platform SAP Solution Manager

With the SAP Solution Manager, our customers can reap the full benefits of SAP Enterprise Support

Good solution documentation describes a customers technical components (SAP and non-SAP); its core business processes, it includes custom code/modification documentation and links to supporting technical objects

Solution Documentation, comprising system landscape and business process documentation, is the basis for all other SAP Solution Manager capabilities, e.g.:

Solution Configuration (quicker ROI through centralized configuration) Test Management (structured, risk based testing and test planning based on business blueprint) Business Process Operations (minimized risk by monitoring business processes and interfaces) Upgrade (reduced upgrade costs by reviewing business processes before upgrades;

minimization of future risks by centrally documented changes)

Business Blueprint in SAP Solution Manager the Solution Documentation basis for efficient SAP Enterprise Support

SAP 2008 / Page 47

Thank you!

SAP Solution Manager Project Administration &Business Blueprint & related ReportingOverview and DetailsDisclaimerSAP Solution Manager supports the Design Phaseby Project Administration and Business BlueprintBusiness Process Life-Cycle Reuse of Business Processes from Template to Solution Typical customer pain points where a project team can use the SAP Solution ManagerTypical customer pain points in DetailTypical customer pain points in DetailTypical customer pain points in DetailTypical customer pain points in DetailSlide Number 10Project TypeSelect and display your project approachSAP Solution Manager architectureManage you projects and solutions during the life-cycleDefine ProjectAssign General DataDefine ProjectDocumentation TypesProject DescriptionCreate and assign your project description centrallyProject Roadmap 1Select or define your methodical framework for your projectProject Roadmap 2 Manage your deliverables and project status easilyPeople Involved 1Manage your project team centrallyPeople Involved 2Manage your team organizationPeople Involved 3 Manage your project work packagesSystem Landscape - Maintain your planned systems landscape for a faster project startSlide Number 22MilestonesReflect your project critical milestonesProject StatusGet transparency and report your project statusSlide Number 25Business Blueprint Structure Items 1Business Blueprint Structure Items 2Business Blueprint Structure 1Business Blueprint Structure 2Start workingBusiness Blueprint Structure 3Business Maps versus the Business Process RepositoryBusiness Blueprint Structure 4Scoping of a Customer Solution using Business Process RepositoryBusiness Blueprint StructureStructure Levels ExampleProcess Administration Distribute the workProcess Administration Example: Work-list for Kurt MaierTechnical ObjectsDefine how your business processes run in the systemsProcess DocumentationDocument how your processes run on a business levelEnd User Involved Provide transparency of End Users who execute the processBlueprint Status - Get transparency and report your Business Blueprint status to your managementSlide Number 39Project StatusGet transparency and report your project statusFinal Approval and Lock of the Business BlueprintCustomer benefits by using SAP Solution Manager for project administration and business blueprint!Customer benefits by using SAP Solution Manager for project administration and business blueprint!Customer benefits by using SAP Solution Manager for project administration and business blueprint!Customer benefits by using SAP Solution Manager for project administration and business blueprint!Business Blueprint as part of Solution Documentation in SAP Solution Manager Slide Number 47

project administration & business blueprint & related reporting r4c2

Documents

sap product

sap agjune

sap solution managerwho

business reengineering

business process experts

project team

project roadmap

complex business teams