program administrator milestones: a mechanism to gauge ......performance appraisal surveys to...
TRANSCRIPT
Program Administrator Milestones:A Mechanism to Gauge Your Professional Development
Willo M. Sullivan, M. Ed.
March 8, 2018
1
My Story
D-H GME Programs Manager
Oversee Coordinators Day-to-Day
Assist in their Professional Development
2
Goals and Objectives
To describe how the Program Administrator Milestones tools are being adapted to our needs
To share some examples of what the Milestones can look like when aligned with other tools
To share the experience of adjusting to the addition of the Milestones and Self-Reflection tools
3
Milestone presentation on forum in 2016
Possible use in Six Sigma Greenbelt Project
Incorporate into PC Development Toolkit
Enhance Performance Appraisal Process
4
D-H Performance Appraisal Process
Generic HR process and HR forms
Input from Program Directors via survey
5
Why This Tool?
Framework is solid
Only add a few spokes
6
Incorporate Milestone content into appraisal tools
Incorporate D-H Values- Based Behavior content into the Milestone tools
Acknowledge our commitment to Quality Improvement training
7
Annual Program
Director’s Survey
Of Coordinators
Teamwork
8
Dartmouth-Hitchcock
Values- Based Behaviors
Problem Solving
9
Dartmouth-Hitchcock
Lean Six Sigma
Training
10
Introduced Milestones to current D-H Coordinators
Uncomfortable with some of the Personal Care items
Some of the wording perceived as negative
Some milestones were not within their control
Did not want the use of the tools to be mandatory
11
Isn’t the drawing board the place where all the best work happens?
It’s not a bad thing to go back there. It’s the entire point- Seth Godin
12
Rearranged the Spokes
Not using Personal Care (PC1) page from milestones
Eliminated two milestones that do not apply to D-H Coordinators
Changed some wording in the Entry and Early Learner categories
13
Outcome?
Tools are more aligned
Performance appraisal surveys to Program Directors includes some Milestones based wording
Some Milestones will be based on D-H Values- Based Behaviors
Program Coordinators are encouraged to use the self-reflection tool to develop annual goals
14
My Toolkit Advice
Share your ideas about using the tool with your Administrators/ Coordinators and solicit their input
15
