professor bill badger...professor emeritus arizona state university, del e. webb school of...
TRANSCRIPT
Professor Bill Badger
Leadership in
My Rearview Mirror
Colonel Bill Badger, Retired
1982-85, The Engineer for the
United States Military
Academy (West Point),
supervised long-range
planning, architecture,
engineering, energy,
environmental, construction,
and maintenance.
William W Badger, Ph.D., P.E., NAC
Professor Emeritus
Arizona State University, Del E. Webb School of Construction Ira Fulton School of Engineering Tempe, Arizona 85287 Phone: (480) 965-2499 Email: [email protected]
PhD. Soil Mechanics. Iowa State University, 1972
MS Civil Engineering. Oklahoma State University, 1964
BS Mechanical Engineering. Auburn University, 1959
Research Interests: Leadership & Management in Construction
Awards: 2000 Member of the National Academy of Construction (NAC) 2 2005 ASC’s Life Time Achievement Award 2007 CII’s Richard L. Tucker Leadership and Service Award 2008 One of 25 ENR’s Newsmakers of
2010 Member of the Hall of Fame of DEWSC
Leadership Is Not New
Li Erh (604 B.C.) the royal court
librarian and historian known as the
“Old Master”
Lao-tzu
Effective leadership is to water as they
both cleanse and refresh all creatures without
judgment
Lao-tzu
Poor leaders are those who people fear and
despise.
Lao-tzu
“Good leaders are those who people
love.”
“True leaders are hardly known to their
followers.”
“Great leaders are those who people
say we did it ourselves.”
My Definition of Leadership
When all your people “want to do things,”
you are a leader
When all your people “have to do things,”
you are a manager
Know Where You Are Going
Set Realistic Goals
Leadership is about
Relationships
Molecule Diagram
Friends come and
go, but enemies
accumulate,
Have a Win-Win Relationships with all
your Stakeholders
Learn How To Kiss Every Cow In
The Pasture
Win-Win Relationships
I dislike that man, I need to get to know him
better.
Behaviors of “Energizers”
Stakeholder behaviors that provided positive Energy %
1. Has a positive attitude - sustained niceness 44
2. Focused, efficient, & driven - willing to do whatever it takes to get the job done
40
3. Smiles - enjoyed laughing and humor 28
4. Good communicator - provides good feedback - non-judgmental, and honest
28
5. Team player - helpful - good teammate 24
6. Motivated - self starter - high energy 24
7. Thinks outside box - open to new ideals & creative - they get it 24
8. Relationship builder - understand the importance of relationships
20
9. Has vision - knowledgeable and always looking to the finish line
20
13
Behaviors of “De-Energizers”
Stakeholder behavior that "sucks" energy % 1. Poor attitude – a negative person 56
2. Micro manager tendencies - gets hung up on details
- uses rules and regulations based approach 24
3. Needy - insecure, and requires each task explained 20
4. Lacks motivation and confidences - dependent
- has problems following directions or listening to reason 20
5. Reactive manager - poor planner - short sighted bring problems
without solutions - consumed by issues 20
6. Egotistical - lack of respect - holds grudges - jackass 16
7. Lack of self-discipline - low energy and drive 16
8. Unorganized - expects too much of your time
- high maintenance employee 16
14
Leadership Techniques Exercise
1. Use humor and smile - 84%
2. Admit when you are wrong - 64%
3. Praise the specific task or job completed - 64%
4. Ask others for opinions regarding problem solving -
60%
5. Share information - 56%
6. Share experiences, be open - 48%
7. Accept others’ opinions - 48%
8. Accept differences in others - 48%
Accept Help Graciously
None of us is as smart as all of us.
People want to help the boss.
They want to be part of the corporate body.
Respect All People
Use the Magic Words
Thank you,
You’re Welcome,
Please,
Yes Sir,
No Sir,
Yes Ma’am,
No Ma’am,
Good Job,
Good Question, and
I am Sorry.
Never ask a dumb person
a hard question
He/she won’t know the answer and will resent you.
Know your audience (the person you are talking with)
before asking a question.
Questions drive the conversation, and they get a
reaction in the other person.
Golden Rules
Old-Old Golden Rule,
He who has the gold rules.
Old Golden Rule,
Treat people like you want to be treated.
New Golden Rule,
Treat people how they want to be treated.
Sustained Niceness
It is nice to be important, but it is more
important to be nice.
Be nice daily to all the people around you.
Nice people do finish first.
Safety
You have to keep your people safe.
Three
Place
Award
Second
Place
Award
First Place
Award
We Are All Captains
of Our Own Ship !
Know where you are going.
Pick a good Crew.
Don’t swim without a life jacket.
Embrace the “ing” words.
Living
Learning
Creating
Helping
Don’t Procrastinate
Honor The Horse You Rode In On
Remember your “home training”
Life Is Not Fair
Life is about how well you play the cards
you are dealt and what you contribute to
others to make things better.
If you act like the victim, you will be treated
like a victim.
Always Have a Plan B
There is a fellow named Murphy out there who will
ensure your Plan A will foul up.
O‘Riley's Law – Murphy was an optimist.
When preparing a Plan A, always consider the
worst scenario and come up with a
workable Plan B.
It will make you think!
You Grow Or You Go
Lifelong education is a must.
Solution Book’s
First Page is a Mirror
We can change what we know, the way we act,
and our attitude; however, we are unable to
control or change the other person.
Since most problems are people problems, we
need to start with the person that we can
control - Self.
Hire The Best People And
Get Out Of Their Way
Smart people don’t waste your time.
The less gifted are high maintenance.
Use Lombardi Time
Always arrive early.
When you arrive early you can review the
agenda, think, find the best seat, and build
relationships with the other early arrivals.
If you are late you feel embarrassed, sit only in
the empty seats, and wonder what you missed.
Reality
You are hired for your technical skills;
fired for your lack of people skills; and
promoted for your leadership and management
skills.
If the map does not agree with
the ground, the map is wrong.
Don’t Be Mislead
Change Is A Fact;
Learn To Embrace It
Leaders are change agents.
Give people logic for the reality part of the brain.
Give motivation for the emotional side.
Openness Encourages Ethical
Behavior
Budget are self-audited.
Rumors disappear.
Peer pressure comes into play.
We just act better.
All Professionals Need To
Reconnect, Daily
Go home and find your significant other.
Take 15 minute to listen to her or his
successes and/or failures.
A great investment in relationship building.
Humor
Ranks Number 3 on the list of
frequently cited leadership traits.
Enthusiasm Number 2.
Communications Number 1.
Oxymoron
Popular oxymoron's
In popular usage, the term oxymoron is
sometimes used more loosely, in the
sense of a simple contradiction in terms.
Examples of Oxymoron’s
Holy war Found missing Minor Catastrophe Affordable housing Near misses United nations Death benefits Good grief Civil War Government organization Sanitary landfill Legally drunk Small crowd
Temporary tax increase Sweet sorrow Jumbo Shrimp
Plastic glasses Honest Politician
Peace force Tight slacks Twelve-ounce pound cake
Working vacation Pretty ugly Freezer Burn Postal Service
Exact estimate
How to Impress Your Neighbors
Boring garage door?
Just stick a new decal on your door!
Then check out the looks on the faces of
your neighbors.
What’sYour Game?
Are you a re-active manager ?
Emails, phones, paperwork, &
people drive you
Are you a Fireman ?
They move, you move ?
Do you think strategically ?
Utilize thinking time
Think many moves ahead
See the big picture, plan the details
Consider the unanticipated consequences
Leadership Pays
Profiling Construction Field Superintendents
Profiling Project Managers
Profiling Construction Company Owners
Thank You
Never stop learning.
Make things better.
Be successful.
Be happy.
Build and maintain the world.
Remember you are the
Captain of Your Own Ship!