Professional Standards Professional Standards and Characteristics of and Characteristics of Health Care WorkersHealth Care Workers

Looking ProfessionalLooking Professional

Proper HygieneProper Hygiene

• Clean hairClean hair• Brush and floss teethBrush and floss teeth• Bathe dailyBathe daily• Use unscented deodorantUse unscented deodorant• Wear hair upWear hair up• Keep short nailsKeep short nails

Proper DressProper Dress

• Clothes neat, clean, in good repairClothes neat, clean, in good repair• No extreme fashionNo extreme fashion• No undergarments showingNo undergarments showing• Keep jewelry to a minimumKeep jewelry to a minimum• Wear name badgeWear name badge• Wear appropriate shoesWear appropriate shoes

HonestyHonesty

• A health care worker needs to beA health care worker needs to be honesthonest. .

• Many of these careers deal with Many of these careers deal with very confidential information very confidential information about their patients (clients). about their patients (clients).

• It is important to be trusted with It is important to be trusted with such information on a need-to-such information on a need-to-know basis and not share with know basis and not share with others. others.

• An employer should expect that an An employer should expect that an employee bill patients appropriately employee bill patients appropriately and not for things they did not and not for things they did not receive. receive.

• An employee should not use the An employee should not use the institutions things for personal use.institutions things for personal use.

• The employee should be truthful The employee should be truthful and work their full shift, being and work their full shift, being especially careful of lunch and break especially careful of lunch and break times.times.

HonestyHonesty

EmpathyEmpathy

• A health care worker needs to develop A health care worker needs to develop empathyempathy. .

• This is the ability to relate to another This is the ability to relate to another personperson’’s situation (putting yourself in s situation (putting yourself in someone elsesomeone else’’s shoes) without feeling s shoes) without feeling sorry for them. sorry for them.

DependabilityDependability

• DependabilityDependability is another important is another important characteristic. characteristic.

• The employee must be reliable The employee must be reliable

Life-Long LearningLife-Long Learning

• It isn’t enough to learn information It isn’t enough to learn information only to pass the tests and obtain your only to pass the tests and obtain your degree, but health care workers need degree, but health care workers need to always be learning new to always be learning new information, skills, and technology so information, skills, and technology so they can offer the best care possible to they can offer the best care possible to their patients. their patients.

TeamworkTeamwork

• One needs to have the ability to work in One needs to have the ability to work in groups.groups.

• The team is needed to take care of patients. The team is needed to take care of patients. • The environmental team cleans the room, The environmental team cleans the room,

the doctor’s direct patient care, the nurses the doctor’s direct patient care, the nurses administer medications and do dressing administer medications and do dressing changes, physical therapy helps the patient changes, physical therapy helps the patient to walk, respiratory therapy help the patient to walk, respiratory therapy help the patient to breathe, phlebotomy draw the blood for to breathe, phlebotomy draw the blood for tests done by clinical lab scientists, as so tests done by clinical lab scientists, as so forth.forth.

• Remember you only have a Remember you only have a few minutes to make a good few minutes to make a good impression.impression.

TeamworkTeamwork