professional services. what we provide a collaborative effort for guiding new clients through...
TRANSCRIPT
Professional ServicesProfessional Services
What we provide
A collaborative effort for guiding new clients through managing change of workflow processes and optimization of their processes for use with the OpusCommunityDirect package.
Workflow Analysis
Purchasing a EMR is not the same as buying a phone. In order to maximize the benefits of the OpusClinicalSuite a good “fit” must be established with the healthcare organization.
It is a fact that wrapping an electronic system around processes which are outdated, misunderstood, or not developed will only magnify those characteristics.
Identifying Existing Processes Existing ProcessesIdentifying Existing Processes Existing Processes
Some processes may need to be carried out differently through Opus CommunityDirect. For these instances, Opus Professional services provides change management analysis and assistance.
Change ManagementChange Management
Current Workflow
Smoothing out the edges
System not allowing for the flexibility of the current workflow.
System imposing too many constraints on workflow.
Information Technology
Smoothing out the edges
• Values: • Creativity should be promoted as it leads to innovation
• Our mission is to assist Opus Healthcare users in achieving their highest potential as they grow to become confident and competent users, by delivering a clear, concise, and complete training experience.
Training
“There is nothing worse than a sharp image of a fuzzy concept.”
- Ansel Adams
On-Site Training
• On-Site Super User (TTT) Training.• Documentation Manuals.• Hand-on approach.• Review of changes to workflow.
Service-Plus
• Act as the system administrator.• Configuration/Setup.• Bank of 120hrs.• Interoperability facilitator.