professional aviation in the future - the world aviation ... · hindsight: ^everything we know in...

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Professional Aviation in the Future Quality and Retention

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Page 1: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Professional Aviation in the FutureQuality and Retention

Page 2: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Perspectives within this presentation

•Regulator and Industry

•Flight Training

•Airline

Page 3: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

WATS & APATS 2018

“We need to ask the right questions”

Page 4: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

We need to use personal intelligence when using data

driven intelligence.

Page 5: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

2 flaws- Personal biases & Professional pride

Did not want to make history for the wrong reason

Page 6: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

We have hindsight:

“I will say that I cannot imagine any condition which could cause a ship to founder. I cannot

conceive of any vital disaster happening to this vessel. Modern shipbuilding has gone beyond

that.” Captain EJ Smith, RMS Titanic

Page 7: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

In aviation we use this in hindsight:

Page 8: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

“Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone somewhere

died . . .

We have purchased at great cost, lessons literally bought with blood that we have to preserve as institutional knowledge and pass on to succeeding generations. We cannot have the moral failure of forgetting these lessons and have to relearn them.”

-C Sullenberger

Page 9: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

We must apply “professional curiosity*” and be forward

thinking.

* EASA Licensing Team

Page 10: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

…you can`t understand something you don`t know about

• Use reports within a “Just” culture

• Value and give robust feedback

• Encourage a culture of continuous improvement

Page 11: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Basis of CAANZ work with Flight Training NZ andAir New Zealand

Page 12: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

CAANZ work with Flight Training

Page 13: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Flight Instruction as a profession

Not just a pathway to the airlines

Page 14: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Role is vital

Why is it not seen as a career?

Page 15: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

An Instructor shapes the trainees professionalism

A good instructor can be present on every flight the

trainee conducts

Page 16: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

New airline pilots

Demonstration of Competence

Knowledge + Skills

+Attitude: Professional

Page 17: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

…also, benefit of experience

New NZ normal is 18-24 months in general aviation

Globally, are we seeing the loss of skills and experience and/or the stretching of capability within

the pilot pool?

Page 18: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Add to the current demand for pilots:

• So much happening: Industry in a massive period of change with technology

• New generations of savvy entrants- unintended consequences; RPAS

• Harder to source & retain career-orientated instructors

Page 19: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

How well is Aviation promoted as a profession?

• Less interest? “Gen I….. want it now”

• Better incomes elsewhere

• Is aviation less accessible?

• Is aviation still “glamorous?”

• More popular with 50% of population- needs tochange!

• A career for all demographics

Page 20: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

An Instructor shortage is the start of a pilot shortage and an aviation professional

shortage

How to train? “…the chicken or the egg?”

By the time we see a shortage, we are 18 months behind- at least.

Page 21: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Beyond the data, real facts:

• High number of Flight Instructors in system; but in airlines

• Reduced experience in the training sector

• Pilots still want to fly airliners

• Aging “lifers”

• Investment in staff for short-term gains in training schools

Page 22: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Current trend in NZ

• NZ and global demand now very high for training- Supply of Instructors low and diminishing.

• Instructors teaching for short periods prior to becoming our new Airline pilots with less total experience.

• We have seen that generation of less experience translate and increased occurrences within training; General Aviation and Airline

Page 23: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

791862

912

1317

1993

2912

3141

2012 2013 2014 2015 2016 2017 2018

Overall Occurrences Reported

200000

R

NZ Entry Level Airline Occurrences

Page 24: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

97101

105

145

189

265

283

2012 2013 2014 2015 2016 2017 2018

Overall Occurrence Reporting Rate

Occurrences per 10,000 hours

Page 25: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

86

13

25

41

31

2012 2013 2014 2015 2016 2017 2018

Terrain Warning Occurrences

21 1

25

5456

26

2012 2013 2014 2015 2016 2017 2018

Flap Overspeed Occurrences

0.20.1 0.1

2.8

5.1 5.1

2.3

2012 2013 2014 2015 2016 2017 2018

Flap Overspeed Rate

1.0

0.7

0.1

0.3

2.4

3.7

2.8

2012 2013 2014 2015 2016 2017 2018

Terrain Warning Rate

Page 26: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

4

1 1

6

13

24

17

2012 2013 2014 2015 2016 2017 2018

Selection Error Occurrences

0

5

1

5 5

14

21

2012 2013 2014 2015 2016 2017 2018

Unstable Approach Occurrences

0.5

0.1 0.1

0.7

1.2

2.2

1.5

2012 2013 2014 2015 2016 2017 2018

Selection Error Rate

0.0

0.6

0.1

0.60.5

1.3

1.9

2012 2013 2014 2015 2016 2017 2018

Unstable Approach Rate

Page 27: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

CAANZ and Air New Zealand

• Does the training model and GA experience work for licenses and new airline recruits?

• Can the PFTO network assist?

Page 28: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Air New Zealand PFTOs-Preferred

Flight Training Organisations

4 Flight Training Schools operating in partnership with Air New Zealand

• Provide insight into discipline required

• Follow SOPs within group to ensure consistency

• Have support from partners

Page 29: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Questions asked include:

• Airlines tailor training specifically to identified candidates

• Add-on to our General Aviation license

• Airline Integration Course- intent(?)

• Airline Bridging Course- purpose and content

• How can ALPA provide guidance?

Page 30: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Joint work with Air NZ

High performer therefore recruit/identify

Maintain historic entrant criteria

Engage in a TNA with the regulator

Value of the instructor-maintain the ab-initio for greater understanding

Page 31: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Does not address NZ entry carriers issues of:

Demand greater than traditional supply

Lower timed pilots due turnover

Less skill & experience; upgrade issues (PiCtime)

Standard training regimes struggling

Turnover of experience within fleet therefore new Captains

Page 32: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Leads to other questions

• Long-term impact on flight schools to deliver

• RPAS- new career option(s) due technology and reduced Air-Transport pilots?

• Mentors- reduced “old heads” giving benefit of experience

Page 33: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

We are aware of the costs:

• Repeat accidents of the past

• Loss of industry experience

• Loss of revenue

• Lose good long-term people; Leaders

• Organisations fail

• Multiple roles for staff; Senior persons go operational

• Degrade the quality of G.A and the next Gen-Airline

Page 34: Professional Aviation in the Future - The World Aviation ... · hindsight: ^Everything we know in aviation, every rule in the rule book, every procedure we have, we know because someone

Collectively we can act;

We need to answer the right

questions.