professional advisor or professional dream crusher when student’s goals and expectations collide...
TRANSCRIPT
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Professional Advisoror
Professional Dream Crusher
When Student’s Goals and Expectations Collide with Reality
2012 NACADA National ConferenceConcurrent Session 215
Jessica Bigger, Jessica Kelso, Betsy Loe, Courtney BraffordUniversity of Memphis
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Have we all been here?
You Can Do Anything!!
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Introductions
• Three “generalist” advisors from the Academic Counseling Center– Undecided, pre-nursing, pre-major• 70% of incoming freshmen are advised in the ACC• Various departments (i.e. Biology) do not allow
freshman to declare until specific coursework is completed
• Pre-Health advisor to the entire campus
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Pre-health Defined
• Students planning on entering healthcare focused on direct patient care – Pre-Nursing– Pre-Med– Pre-Dental– Pre-Pharmacy– Pre-Physical Therapy– Allied Health
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Profile of “Pre-health” Students
• Summary of New Student Orientation (NSO) data of pre-health students- 1,987 new freshmen in fall 2012• 548 “Pre-health” (27%), and of that, 333 Pre-nursing• ACT Average = 23• 224 with an ACT subscore below 18
- Transfer, Post-bac, second degree
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Profile of “Pre-health” students
• Motivation– Money– Prestige– Help people– Parental expectations
– Assumption of a guaranteed job
– Pop culture depictions of medical field
• Challenges– Lack of knowledge– Inflated sense of self– Poor academic
preparation
– Lack of support– Obligations outside of
school– Parental pressure
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Profile of Successful Pre-health Students
• Admissions criteria– National admissions data for medical school – U of M data
• 41% of “pre-med” students were admitted to medical school between 2009-2011 – When looking at competitive applicants (3.6+ GPA/27+ MCAT), our
success rate jumps to 77% during that same period
– Nursing• Average GPA of 3.5• Required coursework
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Characteristics of a successful applicant
External Factors• High overall GPA/science
GPA• Clinical experience• Volunteerism/Community
Service• Research experience• Student involvement
Internal Factors• Empathy• Commitment to serve• Good judgment• Intellectual curiosity• Life-long learning
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Who are these students?
The Last to Know
The Farsighted
The Innocents
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Pre-health Students
• The Innocents– New student with few (if any) college credits– Initial meeting during Orientation and/or pre-matriculation
• The Farsighted– Continuing student making poor progress toward
major/career goals• Current or transfer student
– Earned GPA, coursework, etc but no major officially declared• The Last to Know
– Upperclassmen with a declared major evaluating post-secondary options
– 2nd degree students
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Advising Pre-health Students
• Discussions with the Innocents should include: – Motivation for major/career choice• May be used later for redirection
– Interests, strengths, abilities, etc– Explanation of specific requirements• Manage expectations
– Personalized educational plan• Keep upbeat, positive demeanor– This is NOT the time for dream crushing!
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Advising Pre-health Students
• Advising the Farsighted students– Reality check• Academic standing vs. academic requirements• Reiteration of successful student profile
– Reassessment of motivation and goals• Understanding the student’s susceptibility to change• Putting a different spin on previously stated goals
– Introduction of parallel plan • Objective is to find an alternative path that achieves a
similar goal
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Advising the Last to Know
• The Ultimate Dream Crusher/The Enforcer• Advising typically includes: – Repeat of “far sighted” advising techniques• Reality check • Reassessment of goals and skills
– Deal with the fall out– Identify resources to help students cope with loss– Solidify new plan for success
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Dealing with a Negative Reaction
• Be comfortable with tears (have tissues in your office)• Be confident in your ability and don’t take their reaction
personally• Practice delivering bad news• Recognize/Acknowledge loss• Refer to counseling services if necessary• Keep detailed notes from meetings• Be prepared for fall out
– They may request new advisor– May try to apply anyway– Parental reaction
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Advisor Challenges
• Rollercoaster of negative student emotions – Angry – Arrogant – Depressed – Indignant
• Pressure from administration – Retention! – Satisfied alumni
• Information overload – Admissions requirements and statistics – Developing and maintaining relationships with cross-campus and
community partners
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“Pre-health” Toolbox
• Knowledge of requirements and admission policies for majors and programs– Have handouts available, snap-shot profiles
• GPA Calculator• Upperclassman connections• Community resources and volunteering• Job-Shadowing opportunities• Network of resources on campus– Faculty and advisors from other departments– Career Counseling and career assessments
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“Pre-health” Toolbox
• Developed sense of empathy• Keep student’s best interests in mind• Ability to deliver bad news– Take a counseling class if available
• Professional development– Listservs and professional associations
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What We’re Doing
• Fresh Connections/Learning Communities– Pre-health and Pre-nursing
• ACAD – Academic Strategies• Discover Your Major Day• Health Professions Fair• Lunch and Learn • Pre-health Workshops• Pre-nursing Seminar• Pre-health Listserv
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Discussion &
Questions
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Contact Information
Jessica [email protected]
Courtney [email protected]
Jessica [email protected]
Betsy [email protected]