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Best practice in your sector


Cash flow

under control

Optimised

productivity

Optimal

procurement

Business

performance

visibility

Real-time

supply chain

view

Customer-

centric

approach

Inventory

control

Demand

forecasting

Healthy

margins

Connected

workforce

Integrated

logistics

Multi-channel

flexibility

To run a successful operation you need:2.1

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2

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› Computerized Maintenance Management System accelerator for Dynamics 365 for Finance & Operations

Solution overview


CMMS for Microsoft Dynamics 365 Finance & Operations

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Common application platform: PowerApps, Microsoft Flow, Common Data Service

Microsoft AppSource

F&O

Microsoft Dynamics 365 –Finance & Operations

2.1


Solution Overview | Who uses this system?2.2

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MANUFACTURING COMPANIES

INTERNAL SERVICE DEPARTMENTS

Production

lineTools and

machineryFleet vehiclesALL COMPANIES WITH

VEHICLES & EQUIPMENT


Company pain:

• Machinery breakdowns can have major

impacts on production line efficiencies

• If multiple maintenance operators work across

various equipment types, productivity can be

lost during upskilling and finding the right

engineer available

• Production line workers often make manual

requests for interventions to be carried out

• Management need to focus on machinery

which most often breaks down

The accelerator helps by providing

within Dynamics :

• Equipment identification

• Preventive maintenance plans by equipment

• Interventions management

• Interventions planning

• Breakdown reports for curative maintenance

• Time spent and materials consumed entry

• Mobile application for intervention support by

technician

• Analytics boards to spot trends

Solution Overview | How the accelerator helps you2.2

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Solution Overview | Business scenario | Fault reporting2.3

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This machine

has broken

down again…

For production line workers faced with broken machinery and resulting delays, the ability to report the breakdown with supporting images for faster resolution

I can report the

breakdown using my

Maintenance application !


Solution Overview | Business scenario | Maintenance management2.3

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Maintenance managers can plan the intervention, add materials to be consumed, operations to be executed, andassign a suitable technician (matching skills and availability). The technician is alerted via their mobile maintenance app with

images and instructions.

I’m going to assign this

intervention to Oliver. He is

available and absolutely

competent for this type of

breakdown.

I have been

assigned on a

new task


Solution Overview | Business scenario | Resolution reporting2.3

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Depending on business productivity rules, the technician can either report the completed maintenance via their mobile app straight into the system on the production floor or they can perform this task on the desktop during admin time in bulk.

At the end of my day, I can

enter my interventions time

and materials I have used.


Solution Overview | Business scenario | Analysis, prevention and planning2.3

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Maintenance managers can surface situation reports via their dashboard on request from senior management, which shows pre-set KPI performance.

Plus with preventative maintenance plans in place, the system can propose interventions to boost productivity further.

The production line

stopped again today. What

are you going to do ?Well, our operators are

much more efficient

now.

Have a

look at

the

indicators

In addition, our

system has

proposed two

preventive

interventions for

next week.


Solution overview | Maintenance order process model2.4

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A maintenance order comes from :

> a plan (preventive)

> a breakdown (curative)

> a request (curative)

Statuses are:

> Proposed (from a plan)

> Requested

> Accepted

> Refused

> Planned

> Started

> Finished

> Closed


Solution Overview | Easy to use2.5

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