Sales Conference – February 2011

Productivity tips for your BlackBerry Bold 9700

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Sales Conference – February 2011

BlackBerry Messenger (or BBM for short)

Sales Conference – February 2011

BlackBerry Messenger (or BBM for short)

• The BlackBerry Messenger uses unique 8 alpha –numeric Personal Identification Numbers (PIN) foreach individual BlackBerry device, to communicatebetween devices.• It is a secure (you have to be accepted by the otherBlackBerry user first, before being able to PIN / BBM)form of text messaging.• It is the cheapest form of text messaging, as theBBM service is built into the monthly BlackBerry BIS /BES plan, and does not use data allowances.

Sales Conference – February 2011

The UI of the BBM

Sales Conference – February 2011

Options within BBM

Sales Conference – February 2011

Adding someone to BBM contact list

Now if it hasn’t already been done, let’s add someone to your BBM contacts:1. Hit Menu, scroll to “InviteContact”1. Select “Invite by sending a PIN or email message”1. Type in the recipients PIN & send1. The recipient will either Accept or decline your invitation. If accepted, you are now ready to BBM

Sales Conference – February 2011

Cont’d

Sales Conference – February 2011

How the BBM aids Productivity

Now in pairs, let’s explore how the BBM can be used to:1. Send a voice note (tip: make sure you have recorded a

voice note first. Go to Media > Voice Notes > Record avoice note)

2. Send a picture (tip: make sure you have taken a picturefirst)

3. Send a file (tip: make sure you have saved a worddocument first)

Now as a group, all together, Craig will:• Send a broadcast word message to all of the team• Send a broadcast voice note message to all of the team

Sales Conference – February 2011

The Calendar

The calendar is available to be viewed in the followingformats:• Daily view (recommended for managing your time and day)• Weekly view (recommended for viewing available times formeetings)• Monthly view (longer term strategic planning

The following keyboard shortcuts allow you to togglebetween the 3 calendar views:

d = Daily vieww = Weekly view

m = Monthly view

Sales Conference – February 2011

Keyboard Shortcuts

The BlackBerry has a number of built in keyboard shortcuts,allowing you to quickly commence an action, without havingto use the menu function.

Note: to use the keyboard shortcuts on your BlackBerrydevice’s home screen, you need to have “Dial From HomeScreen” set to No (in the Phone Application, go Options >General Options).

In this setting configuaration, if you want to dial a number,press the “Send” key first, and then dial your number.

Sales Conference – February 2011

Home Screen keyboard shortcuts are:

A Address BookB BrowserC Compose a new messageD Memo Pad (notes)F Sound ProfilesH HelpK Lock keyboardL CalendarM MessagesN BlackBerry MessengerO OptionsR AlarmS SearchT TaskU CalculatorV Saved Messages

Sales Conference – February 2011

Email application keyboard shortcuts:

C Compose a new messageR Reply to a messageL Reply to allF Forward messageI File highlighted messageQ View email address of highlighted contactT Top of the message listB Bottom of the message listN Takes you to the next dateP Takes you to the previous dateU Takes you to the oldest unread messageJ Takes you to the next related messageK Takes you to the previous related messageSpace twice Adds a full stopSpace in email address Adds the “@”

Sales Conference – February 2011

Working Sm@rt with BlackBerryIf you have a BlackBerry, we have the process for increasing your productivity. We created this class in conjunctionwith Research In Motion when the world’s largest distributor of BlackBerry devices wanted to train their employeesto use this tool more effectively. Graduates of this class maintain increased productivity and enhanced on the jobperformance by knowing how to match the right process and skill set when using their BlackBerry.

What to Expect:A total time management solution that integrates effortlessly with your desktop applicationHands on classroom instructionCustomisation of your BlackBerry settings: receive what you want, when you want itIntegration of Priority Management’s proven business processes with your BlackBerryTricks, tips and processes that will save you time

Immediate Benefits:Reduction in double up between your BlackBerry and desktop applicationUnderstand where the BlackBerry can work best for youControl over your Blackberry instead of the other way roundLess stress when using your BlackBerryImproved work / life balanceQuicker and easier access to dataOnly receive the important information on your BlackBerry that you need whilst away from your deskIncreased productivity

Program Format:Half-Day session using your BlackBerry with a Priority Management certified ‘Working Sm@rt’ facilitator

Program Tools:Comprehensive 85 page Learning Guide and Resource ManualEnrolment in our monthly Learning Link e-newsletter

Sales Conference – February 2011