BBA – 305 PRODUCTION & OPERATION MANAGEMENT

Model Questions based on Previous years Question Papers

UNIT – I

Qs. 1 : Explain the importance of Production & Operation Management in current scenario. Why it has become an integral part of Business Education ? State with examples. [BBA-IP: Dec. 2011]

Qs. 2 : Operation Management is becoming a very important subject in Business Education in the last few decades. Explain the importance of Production & Operation Management & why it is an integral part of Business Education. State with example. [BBA-IP: Dec. 2010]

Qs. 3 : Compare production planning & control operations in intermittent & continuous manufacturing systems. [BBA-IP: Dec. 2009] Qs. 4 : Critically examine the nature & significance of the study of Operations Management. Briefly discuss the challenges faced by an Operations Manager. [BBA-IP: Dec. 2007]

Qs. 5 : Differentiate between Product design & Service design. Analyse the characteristics of a good Service design. [BBA-IP: Dec. 2007]

Qs. 6 : Define planning. Distinguish amongst Strategic planning, Operations planning & Futuristic planning. [BBA-IP: Dec. 2007]

Qs. 7 : What is the difference between Operation & Production management ? Explain various functions of Operations management. [BBA-IP: Dec. 2007]

Qs. 8 : Describe various operation functions in a manufacturing organization. Distinguish between manufacturing & service operations. [BBA-IP: Dec. 2006]

Qs. 9 (a) : What are the various operation management decisions ? Explain with contemporary business environment. (b) : What do you understand by value analysis ? What are characteristics of good service design ? [BBA-IP: Dec. 2005]

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Qs. 10 : ‘A job is more than a list of task that a worker has to carry on regular basis’ - Explain. [BBA-IP: Dec. 2005]

Qs. 11 (a) : What is operation management ? Explain its scope & significance. (b) : ‘Emerging services economy & growing environmental awareness pose a challenge to the Operations Manager’ – comment. © : Explain the criteria used to differentiate services from manufactured goods using appropriate examples. [BBA-IP: Dec. 2004] Qs. 12 : Explain the principles of job design which will enable the Operations manager to address the behavioral & physical aspects of work and thus increase the productivity of the organization. [BBA-IP: Dec. 2004]

Qs. 13 : Discuss the importance of Operations Management in organizations & explain the reasons for its growing significance in the present day context. [BBA-IP: Dec. 2003] Qs. 14 : Explain different stages in the process of product design & outline the factors to be considered in designing the product. [BBA-IP: Dec. 2003]

Qs. 15 : Explain the characteristics of good service design. [BBA-IP: Dec. 2003]

Qs. 16 : Product innovation is a pre-requisite of market leadership. What are the important steps to be followed for new product design ?

Qs. 17 : Elaborate role & responsibilities of Production Manager.

Qs. 18 : Writes short notes : (a) Types of Transformation [BBA-IP: Dec. 2010] (b) Current manufacturing trends [BBA-IP: Dec. 2010] © Product Design [BBA-IP: Dec. 2002]

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UNIT – II

Qs. 1 : Describe the purposes & differences between P–chart and X bar–chart and R – chart. [BBA-IP: Dec. 2010]

Qs. 2 : What is Control chart ? Describe how a control chart is constructed & used. [BBA-IP: Dec. 2009]

Qs. 3 (a) : What do you understand by Acceptance Sampling ? (b) : What do you understand by Statistical Quality Control ? Explain it’s main techniques & importance. [BBA-IP: Dec. 2009]

Qs. 4 : ‘Total Quality Management (TQM) is a myth than reality’. Validate the statement in the light of methods adopted to achieve TQM. [BBA-IP: Dec. 2007]

Qs. 5 : What is Bench-marking ? What are reasons for Bench-marking ? Describe the process of Bench-marking. [BBA-IP: Dec. 2006]

Qs. 6 : What do you mean by cost of quality ? Illustrate each of the types of cost of quality. Explain how the principles of Total Quality Management – customer focus, continuous improvement, learning, empowerment & teamwork contribute to the enhanced quality in organizations. [BBA-IP: Dec. 2006]

Qs. 7 : What are various cost of quality ? ‘TQM in today’s context is no more relevant but still is laid foundation for other aspects of quality’. Critically examine the statement. [BBA-IP: Dec. 2005]

Qs. 8 : What do you understand by operating characteristic curve ? Differentiate between consumer & producer’s risk. [BBA-IP: Dec. 2005]

Qs. 9 (a) : ‘Quality Control’ & ‘Total Quality Management’ though aim at improving the quality of output, they are very distinct in approach – Elucidate. (b) What do you understand by Bench Marking ? Explain various phases in Bench Marking. [BBA-IP: Dec. 2004] Qs. 10 : What do you understand by TQM ? Explain 2 aspects of quality, quality of design & quality of performance. [BBA-IP: Dec. 2002]

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Qs. 11 : Write short notes : (a) Kaizen & Poka Yokes [BBA-IP: Dec. 2011] (b) Value Analysis & Value Engineering [BBA-IP: Dec. 2011] © ISO 9000 series [BBA-IP: Dec. 2011/2007/2003] (d) Poka-yokes [BBA-IP: Dec. 2009] (e) Bench marking [BBA-IP: Dec. 2009/2007] (f) Zero defects [BBA-IP: Dec. 2009/2007] (g) Total Quality Management [BBA-IP: Dec. 2007 / 2003] (h) Statistical Quality Control [BBA-IP: Dec. 2004] (i) Delphi Technique [BBA-IP: Dec. 2004] (j) Value Engineering [BBA-IP: Dec. 2004] (k) Operating Characteristics Curve [BBA-IP: Dec. 2003] (l) Acceptance Sampling & Control Charts. [BBA-IP: Dec. 2003] (m) Quality Specifications [BBA-IP: Dec. 2002] (n) What are the costs of quality ? [BBA-IP: Dec. 2002] (o) X – chart & R - chart [BBA-IP: Dec. 2002]

UNIT – III

Qs. 1 (a) : Explain the difference between Facilities Location for an automobile service station & automobile component factory. (b) : Discuss the two important formats of layout & explain what kind of layout should be used in multi-specialty hospitals. [BBA-IP: Dec. 2011]

Qs. 2 (a) : How do Facilities location differ for service & manufacturing plants ? (b) : Discuss different types of layout formats & what kind of layout is used in a physical fitness center ? [BBA-IP: Dec. 2010]

Qs. 3 : State the factors to be borne in mind while deciding layout of a plant. What are the advantages & limitations of product layout for a plant ? Under what conditions you will recommend it ? [BBA-IP: Dec. 2009]

Qs. 4 : Discuss in detail the Assembly Line Balancing in production management. [BBA-IP: Dec. 2009] Qs. 5 : Compare & contrast between Centre of Gravity method & Analytical Delphi method of facility location. [BBA-IP: Dec. 2007]

Qs. 6 : Identify 3 important factors that a location planner may consider with respect to each of the following –

(a) A super-specialty intensive care unit.(b) A multi-cuisine restaurant.

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© An agro-based handicraft manufacturing unit. [BBA-IP: Dec. 2007]

Qs. 7 : Identify appropriate layout in each of the following situation – (a) A manufacturer of garments for Raymonds.(b) An eye hospital.(c) A manufacturer of large turbines for power sector application.

Also discuss merits & demerits of selected layout. [BBA-IP: Dec. 2007]

Qs. 8 : Based on what factors you will decide the basic facility location plan. Discuss various types of facility layouts. [BBA-IP: Dec. 2006]

Qs. 9 : Based upon which factors you will decide the location of the plant for – (a) Producing canned apple fruit juice.

(b) Producing designer ladies suits. [BBA-IP: Dec. 2006]

Qs. 10 : Discuss the merits & demerits of any 3 basic layout & provide example of each of them. [BBA-IP: Dec. 2004]

Qs. 11 : Explain the factors affecting the decisions related to facility location with suitable examples and discuss briefly any 1 method used in making such decisions. [BBA-IP: Dec. 2004]

Qs. 12 : Explain the factors that influence facility location & discuss any 2 plant

location methods in brief. [BBA-IP: Dec. 2003]

Qs. 13 : What do you understand by plant layout ? Discuss the advantages & disadvantages of Process layout & Product layout. [BBA-IP: Dec. 2003]

Qs. 14 : What do you understand by ideal plant layout & what are its objectives ? Explain horizontal flow system. [BBA-IP: Dec. 2002] Qs. 15 : What is facility location ? What are the various factors which affect plant location ? [BBA-IP: Dec. 2002]

Qs. 16 : Explain the importance of location & compare location factors for product manufacturing and service providing.

Qs. 17 : Write short notes : (a) Analytical Delphi method [BBA-IP: Dec. 2009] (b) Line Balancing [BBA-IP: Dec. 2004]

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UNIT – IV

Qs. 1(a) : Discuss the important models of Inventory system. How will the use of the inventory model differ from another in any industrial setting ? Give example wherever possible. (b) : Explain the relationship between quality & productivity under the JIT philosophy. [BBA-IP: Dec. 2011 / 2010] Qs. 2 : Discuss the various models of inventory system. Give examples wherever appropriate. [BBA-IP: Dec. 2010]

Qs. 3 : What is Waiting line management ? Explain with the help of examples the functioning of Queuing system. [BBA-IP: Dec. 2007]

Qs. 4 : What is Inventory Management ? Why it is important ? State various functions of Inventory Management.

Qs. 5 : Write short notes : (a) Waiting Line Management/Managing Waiting Lines[BBA-IP: Dec. 2011 / 10] (b) Waiting Line Model (any two). [BBA-IP: Dec. 2007] © Queuing Theory. [BBA-IP: Dec. 2003] (d) Inventory Carrying Cost [BBA-IP: Dec. 2002] (e) Justify whether it is possible to achieve zero inventory or not [BBA-IP: Dec. 2002] (f) ABC analysis [BBA-IP: Dec. 2002] (g) Economic order Quantity. (h) Aggregate Planning.

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