product planning chapter 5. concept generation generate a bunch of ideas, pick out the few good...
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![Page 1: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating](https://reader036.vdocuments.us/reader036/viewer/2022083008/56649f425503460f94c62037/html5/thumbnails/1.jpg)
Product Planning
Chapter 5
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Concept Generation
• Generate a bunch of ideas, pick out the few good ones, and toss out the rest!
• Six main techniques for generating concepts
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Creativity
• About 4% of people are “highly creative”
• Creativity, per Maslow, is correlated with “the ability to withstand the lack of structure, the lack of future, lack of predictability, of control, the tolerance for ambiguity, for planlessness”
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Product Concept Statement
• Foundation for further development effort
• Three elements of a product concept statement– Form– Technology– Benefit
• Benefit is the most important – customers buy benefit, not form or technology
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Concept Generation Techniques
• Six major techniques to generate ideas1. Needs assessment – what does the customer need
2. Scenario analysis – where do trends take us
3. Group creativity – getting creative people together
4. Attribute analysis – very mechanical approach
5. Relationship analysis – look for new connections
6. Lateral research – look sideways at the product
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Needs Assessment
• Understanding marketplace needs – customer pain points
• McQuarrie’s seven step methodology to do this (listed on pages 70-71)
• Can also use experts or publications or market research companies (I prefer the latter)
• Ethnography, role playing, asking your employees, lead user analysis
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Scenario Analysis
• Extend approach and leap approach
• Extend takes current trends and stretches them into the future
• Leap begins in the future and paints a picture of what that future looks like
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Group Creativity
• Brainstorming is commonly used
• Delphi approach also used
• New techniques are evolving– Consumer-centric innovation– Ideation– Sentence completion– Personification
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Attribute Analysis
• Look at product characteristics to generate new ideas
• Three typical approaches– Determinant gap analysis – attributes are known, key
drivers are extended; attribute rating (AR) approach – Perceptual gap analysis – attributes are not known or
not easily identified; used paired comparisons and create perceptual map; overall similarity (OS) approach
– Similarity/dissimilarity analysis – concepts evaluated on similarity or dissimilarity to each other; can use cluster analysis for this type of work
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Relationship Analysis
• Forces examination of relationships between unrelated issues to find ideas
• Three main techniques– Two-dimensional matrix – Identify two key
elements and generate new ideas– Morphological analysis – Identify different
levels of attributes and compare different combinations (conjoint models used here)
– Analogies – proxies that are similar to the product
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Lateral Search
• Attempt to create “out of the box” thinking
• Four main techniques in this area– Competitor review – what are they doing– Avoidance technique – challenging ideas– Big Winner technique – iterate reasons why
the consumers like the product area– Creative stimuli technique – for a given noun
or adjective, brainstorm ideas