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Product Planning Chapter 5

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Page 1: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Product Planning

Chapter 5

Page 2: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Concept Generation

• Generate a bunch of ideas, pick out the few good ones, and toss out the rest!

• Six main techniques for generating concepts

Page 3: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Creativity

• About 4% of people are “highly creative”

• Creativity, per Maslow, is correlated with “the ability to withstand the lack of structure, the lack of future, lack of predictability, of control, the tolerance for ambiguity, for planlessness”

Page 4: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Product Concept Statement

• Foundation for further development effort

• Three elements of a product concept statement– Form– Technology– Benefit

• Benefit is the most important – customers buy benefit, not form or technology

Page 5: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Concept Generation Techniques

• Six major techniques to generate ideas1. Needs assessment – what does the customer need

2. Scenario analysis – where do trends take us

3. Group creativity – getting creative people together

4. Attribute analysis – very mechanical approach

5. Relationship analysis – look for new connections

6. Lateral research – look sideways at the product

Page 6: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Needs Assessment

• Understanding marketplace needs – customer pain points

• McQuarrie’s seven step methodology to do this (listed on pages 70-71)

• Can also use experts or publications or market research companies (I prefer the latter)

• Ethnography, role playing, asking your employees, lead user analysis

Page 7: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Scenario Analysis

• Extend approach and leap approach

• Extend takes current trends and stretches them into the future

• Leap begins in the future and paints a picture of what that future looks like

Page 8: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Group Creativity

• Brainstorming is commonly used

• Delphi approach also used

• New techniques are evolving– Consumer-centric innovation– Ideation– Sentence completion– Personification

Page 9: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Attribute Analysis

• Look at product characteristics to generate new ideas

• Three typical approaches– Determinant gap analysis – attributes are known, key

drivers are extended; attribute rating (AR) approach – Perceptual gap analysis – attributes are not known or

not easily identified; used paired comparisons and create perceptual map; overall similarity (OS) approach

– Similarity/dissimilarity analysis – concepts evaluated on similarity or dissimilarity to each other; can use cluster analysis for this type of work

Page 10: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Relationship Analysis

• Forces examination of relationships between unrelated issues to find ideas

• Three main techniques– Two-dimensional matrix – Identify two key

elements and generate new ideas– Morphological analysis – Identify different

levels of attributes and compare different combinations (conjoint models used here)

– Analogies – proxies that are similar to the product

Page 11: Product Planning Chapter 5. Concept Generation Generate a bunch of ideas, pick out the few good ones, and toss out the rest! Six main techniques for generating

Lateral Search

• Attempt to create “out of the box” thinking

• Four main techniques in this area– Competitor review – what are they doing– Avoidance technique – challenging ideas– Big Winner technique – iterate reasons why

the consumers like the product area– Creative stimuli technique – for a given noun

or adjective, brainstorm ideas