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FTS Forest Technology Systems Ltd. www.ftsinc.com
FTS has been a pioneer in the remote environmental monitoring business since 1980. We are the world leader in solutions
for fire weather with over 3,000 remote sites globally, transmitting over a variety of telemetry solutions. In 2002, we officially entered the hydrology space and have been gaining market share ever since with reliable, innovative products and
services that are dedicated to solving customer problems.
Product Manager Victoria, BC
On behalf of our client, FTS, we are looking for a Product Manager who will shepherd hardware and software
products and services through their complete lifecycle. Working across all departments, including Engineering,
Production, Marketing, Sales, and direct customer inputs, the Product Manager provides the definition, market
position and business case for new products and services. This position serves as the voice of the market
internally and product evangelist externally for FTS. The Product Manager provides guidance and approves all
product elements that contribute to the customer’s experience with FTS.
A driver with a positive, can-do attitude, the right candidate knows how to motivate and deliver outcomes on
time. Are you looking for that rare opportunity to become a business leader with your own product portfolio?
Do you bring experience focused more on software, but ideally with a track record of working with (or an
aptitude for) hardware as well? If the answer to these questions is yes, and you share our passion for the
environment, then we want to hear from you!
SPECIFICALLY, THIS POSITION WILL:
• Research, develop, maintain, and drive the roadmap for your product and service portfolio. This
includes market research, competitive analysis, definition, market position, pricing models and business
case.
• Manage the complete product and service lifecycle, from introduction to end of life using the Product
Development Life Cycle (PDLC); and guide customer feedback using the Fast Track process.
• Manage requirements as development progresses, making strategic trade-offs and prioritization
decisions in close collaboration with the engineering and manufacturing teams.
• Create, communicate, and manage launch plans with input from key stakeholders to ensure the
successful launch of products that meet business needs.
• Provide the sales team with the necessary technical expertise to enable them to sell the product. Ensure
that marketing materials and sales tools are being used optimally.
• Ensure accurate, customer consumable documentation/in-product help is produced for each new
product or service as required.
• Gather, propose, and deliver product and service enhancements that increase revenue, customer
satisfaction and improve competitive position.
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• Design market research projects to assess customer attitudes to the current product and service range
and identify new product and service introductions. Work closely with customers, prospects, and
partners to understand their challenges and create detailed use cases and opportunity reports.
• Continually review our core markets to ensure that the company is kept up-to-date on new
developments in the competitive landscape.
• Analyze emerging markets, products, services, competitive and technology trends and utilize the insights
to recommend strategic actions and maintain long-term roadmaps.
• Provide day-to‐day guidance on tactical objectives to other teams including quick, just‐in‐time decisions.
Education and Experience • Technical Bachelor’s degree with a minimum 3 years’ experience in a Product Owner/Manager role.
• Experience with solutions that include hardware, firmware, IoT, SaaS, user interface, wireless technology
and mobile apps.
• Experience managing clients, stakeholders, and cross-functional teams.
Other Required Qualifications • Demonstrated ability to develop successful products and services from inception to product launch.
• Comfortable operating in a fast-paced, highly dynamic and at times ambiguous environment.
• Ability to operate in an Agile development environment.
• Ability to build strong relationships with all teams inside the company as well as key individuals outside
the company.
• Strong executive presence, with a reputation for unquestioned integrity.
• Comfortable and credible in dealing directly with customers and partners.
• Excellent, compelling written and verbal communicator. Able to clearly articulate complex concepts in a
concrete way.
• Strong analytical skills required, including a thorough understanding of how to interpret customer
business needs and translate them into product and service requirements.
• Familiar with requirements of shipping hardware or software globally.
• This position requires travel (up to 25%) to customers, sites, tradeshows, and conferences globally.
FTS offers a rewarding work environment with like-minded professionals, an excellent post-hiring training program; and a competitive salary with an excellent benefits package. HOW TO APPLY: If this opportunity piques your interest and expertise, then we welcome your application, including a resume, covering letter and compensation expectations to: [email protected] by Friday August 18, 2017. We thank all applicants who apply; however only those selected for consideration will be contacted.