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1 | Page FTS Forest Technology Systems Ltd. www.ftsinc.com FTS has been a pioneer in the remote environmental monitoring business since 1980. We are the world leader in solutions for fire weather with over 3,000 remote sites globally, transmitting over a variety of telemetry solutions. In 2002, we officially entered the hydrology space and have been gaining market share ever since with reliable, innovative products and services that are dedicated to solving customer problems. Product Manager Victoria, BC On behalf of our client, FTS, we are looking for a Product Manager who will shepherd hardware and software products and services through their complete lifecycle. Working across all departments, including Engineering, Production, Marketing, Sales, and direct customer inputs, the Product Manager provides the definition, market position and business case for new products and services. This position serves as the voice of the market internally and product evangelist externally for FTS. The Product Manager provides guidance and approves all product elements that contribute to the customer’s experience with FTS. A driver with a positive, can-do attitude, the right candidate knows how to motivate and deliver outcomes on time. Are you looking for that rare opportunity to become a business leader with your own product portfolio? Do you bring experience focused more on software, but ideally with a track record of working with (or an aptitude for) hardware as well? If the answer to these questions is yes, and you share our passion for the environment, then we want to hear from you! SPECIFICALLY, THIS POSITION WILL: Research, develop, maintain, and drive the roadmap for your product and service portfolio. This includes market research, competitive analysis, definition, market position, pricing models and business case. Manage the complete product and service lifecycle, from introduction to end of life using the Product Development Life Cycle (PDLC); and guide customer feedback using the Fast Track process. Manage requirements as development progresses, making strategic trade-offs and prioritization decisions in close collaboration with the engineering and manufacturing teams. Create, communicate, and manage launch plans with input from key stakeholders to ensure the successful launch of products that meet business needs. Provide the sales team with the necessary technical expertise to enable them to sell the product. Ensure that marketing materials and sales tools are being used optimally. Ensure accurate, customer consumable documentation/in-product help is produced for each new product or service as required. Gather, propose, and deliver product and service enhancements that increase revenue, customer satisfaction and improve competitive position.

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Page 1: Product Manager - · PDF fileThe Product Manager provides ... IoT, SaaS, user ... • Demonstrated ability to develop successful products and services from inception to product launch

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FTS Forest Technology Systems Ltd. www.ftsinc.com

FTS has been a pioneer in the remote environmental monitoring business since 1980. We are the world leader in solutions

for fire weather with over 3,000 remote sites globally, transmitting over a variety of telemetry solutions. In 2002, we officially entered the hydrology space and have been gaining market share ever since with reliable, innovative products and

services that are dedicated to solving customer problems.

Product Manager Victoria, BC

On behalf of our client, FTS, we are looking for a Product Manager who will shepherd hardware and software

products and services through their complete lifecycle. Working across all departments, including Engineering,

Production, Marketing, Sales, and direct customer inputs, the Product Manager provides the definition, market

position and business case for new products and services. This position serves as the voice of the market

internally and product evangelist externally for FTS. The Product Manager provides guidance and approves all

product elements that contribute to the customer’s experience with FTS.

A driver with a positive, can-do attitude, the right candidate knows how to motivate and deliver outcomes on

time. Are you looking for that rare opportunity to become a business leader with your own product portfolio?

Do you bring experience focused more on software, but ideally with a track record of working with (or an

aptitude for) hardware as well? If the answer to these questions is yes, and you share our passion for the

environment, then we want to hear from you!

SPECIFICALLY, THIS POSITION WILL:

• Research, develop, maintain, and drive the roadmap for your product and service portfolio. This

includes market research, competitive analysis, definition, market position, pricing models and business

case.

• Manage the complete product and service lifecycle, from introduction to end of life using the Product

Development Life Cycle (PDLC); and guide customer feedback using the Fast Track process.

• Manage requirements as development progresses, making strategic trade-offs and prioritization

decisions in close collaboration with the engineering and manufacturing teams.

• Create, communicate, and manage launch plans with input from key stakeholders to ensure the

successful launch of products that meet business needs.

• Provide the sales team with the necessary technical expertise to enable them to sell the product. Ensure

that marketing materials and sales tools are being used optimally.

• Ensure accurate, customer consumable documentation/in-product help is produced for each new

product or service as required.

• Gather, propose, and deliver product and service enhancements that increase revenue, customer

satisfaction and improve competitive position.

Page 2: Product Manager - · PDF fileThe Product Manager provides ... IoT, SaaS, user ... • Demonstrated ability to develop successful products and services from inception to product launch

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• Design market research projects to assess customer attitudes to the current product and service range

and identify new product and service introductions. Work closely with customers, prospects, and

partners to understand their challenges and create detailed use cases and opportunity reports.

• Continually review our core markets to ensure that the company is kept up-to-date on new

developments in the competitive landscape.

• Analyze emerging markets, products, services, competitive and technology trends and utilize the insights

to recommend strategic actions and maintain long-term roadmaps.

• Provide day-to‐day guidance on tactical objectives to other teams including quick, just‐in‐time decisions.

Education and Experience • Technical Bachelor’s degree with a minimum 3 years’ experience in a Product Owner/Manager role.

• Experience with solutions that include hardware, firmware, IoT, SaaS, user interface, wireless technology

and mobile apps.

• Experience managing clients, stakeholders, and cross-functional teams.

Other Required Qualifications • Demonstrated ability to develop successful products and services from inception to product launch.

• Comfortable operating in a fast-paced, highly dynamic and at times ambiguous environment.

• Ability to operate in an Agile development environment.

• Ability to build strong relationships with all teams inside the company as well as key individuals outside

the company.

• Strong executive presence, with a reputation for unquestioned integrity.

• Comfortable and credible in dealing directly with customers and partners.

• Excellent, compelling written and verbal communicator. Able to clearly articulate complex concepts in a

concrete way.

• Strong analytical skills required, including a thorough understanding of how to interpret customer

business needs and translate them into product and service requirements.

• Familiar with requirements of shipping hardware or software globally.

• This position requires travel (up to 25%) to customers, sites, tradeshows, and conferences globally.

FTS offers a rewarding work environment with like-minded professionals, an excellent post-hiring training program; and a competitive salary with an excellent benefits package. HOW TO APPLY: If this opportunity piques your interest and expertise, then we welcome your application, including a resume, covering letter and compensation expectations to: [email protected] by Friday August 18, 2017. We thank all applicants who apply; however only those selected for consideration will be contacted.