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PRODUCT FOCUS 6/9/14 6/20/14

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INTRODUCTION Our Product Focus for the next two weeks is Microsoft Windows 8.1. Windows 8 was released in the Fall of 2012 and has since seen many updates and two major revisions. Microsofts latest OS release was controversial for many reasons, but mostly due to the fact that it was engineered to be one OS to fulfill the needs of any hardware device. It was built for touch capability and full screen app utilization, but it also included a desktop mode for backwards compatibility. However, the drastic user interface changes made many businesses take pause before upgrading and Microsoft has not seen corporations adopt Windows 8 at the same pace as Windows 7. To improve corporate adoption, Microsoft introduced the Windows 8.1 update last Fall to increase mouse and keyboard navigation options amongst other additions. Since that point many Windows Updates have been distributed to further enhance capabilities for mouse / keyboard users. Microsoft Learning has also updated their Windows 8 technical classes with Windows 8.1 information.

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PRODUCT FOCUS NOTES Social Media All social media posts will revolve around Windows 8.1 and its many features and benefits. Look for a new post each morning for the next two weeks to push our Windows 8.1 focus. Target Audience Our target audience is any IT Professional seeking information on Windows 8.1 administration or certification. More specifically, Help Desk or Technical Support Specialists would be ideal candidates since they are typically tasked with desktop operating system support and administration.

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SUPPORTING DOCUMENTS Apart from providing daily social updates, numerous blog articles to link to, and an external email to send to clients, we have also provided you with a variety of supporting documents to use throughout the two week product focus and beyond. The supporting documents for our Windows 8.1 Product Focus include such things as individual class sheets, an MCSA: Windows 8 information sheet, a Windows 8.1 whitepaper and quick reference guide for business, and frequently asked questions. The documents are detailed within this presentation.

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INTERNAL DOCUMENTS

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Windows 8.1 Enterprise: A Platform for the Modern Enterprise Includes: Five keys that make Windows 8.1 the ideal OS for modern-day business Best in class Business Tablet and PCs Windows Apps for Business Productive and Connected Mobility Empowering Bring Your Own Device Enterprise Grade Security INTERNAL DOCUMENTS

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Windows 8.1 Frequently Asked Questions Includes: Differences between Windows 8 and Windows 8.1 Whats New? Mouse / Keyboard Use? Start Screen with Mouse / Keyboard? Why Should I buy a Windows Tablet?

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INTERNAL DOCUMENTS Windows 8.1 Quick Guide for Business Includes: Start Screen coverage How to access your apps Easy mouse / keyboard instructions Charms coverage How to multi-task Better desktop Different Startup options Personalization Keyboard shortcuts

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EXTERNAL DOCUMENTS

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20687: Configuring Windows 8.1 Includes: Length of the class Pricing Course Overview Audience Profile Course Outline

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EXTERNAL DOCUMENTS 20688: Managing and Maintaining Windows 8.1 Includes: Length of the class Pricing Course Overview Audience Profile Course Outline

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EXTERNAL DOCUMENTS 20689: Upgrading Your Skills to MCSA Windows 8 Includes: Length of the class Pricing Course Overview Audience Profile Course Outline

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EXTERNAL DOCUMENTS MCSA: Windows 8 Includes: Exam 70-687 Overview Exam 70-688 Overview Course alignment graphic with 20687 and 20688

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EXTERNAL DOCUMENTS Using Microsoft Windows 8.1 Includes: Length of the class Pricing Course Overview Audience Profile Course Outline

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EXTERNAL DOCUMENTS Windows 8.1 Enterprise InfoGraphic Includes: Mobility Challenges Common uses of mobile technology Benefits of mobile operating system standardization Five keys that make Windows 8.1 the ideal OS for modern-day business

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QUESTIONS? Please contact your local Marketing Team with any questions pertaining to any of our Product Focus content We also encourage feedback on our Product Focus materials if there are certain types of content you would like to see more of please communicate that to your local Marketing Team as well.