product engineering@indus
TRANSCRIPT
Indus Aviation Systems Product Engineering Offering
From Ideation to Realization and Sustainment to Product End of Life
Building GenNext Engineering Enterprise !
Make fast
decisions
understanding cost /
value implications
across the value chain
Agility
Adopt
innovations
to be on the cutting-
edge and create right
value for customers
Maximize customer
opportunity
to gain repeat business,
wallet share, and
stability
Innovation Profitability
Our Engineers Creating Value in Key Focus Areas of our esteemed Clients
► Concept-to-market support and execution
► Operate development teams as businesses
► Focus on delivery excellence and continuous
productivity increase
► Turn “cost center” into “value center”
► Combined engineering, supply chain and BPO capability
► Assemble right people & processes to define and execute cost roadmap
► Benchmarking, value engineering, supply chain expertise to optimize
cost & quality across product cycle
► Help clients adopt new design concepts, technologies or IP to
build innovative offerings
► Invest in jointly developing IP or advancing technologies
► Help clients bring distinct offerings
to market
► Design, implement, maintain cross
functional processes & systems
► PLM, innovation & collaboration platforms, telecom network operations
► Best-of-breed approach mixing
commercial SW + custom integration
► Fuse/Cross-fertilize wealth of
experience and technical
expertise across industries
► Deliver at scale not accessible to
most clients via shared services
Product / Software Development
Product & Commodity
Management
Business Platforms
Cross-Industry Shared Services
Product (Co-)
Innovation
Services to Support Clients’ Focus Areas Across Industries
Service Offering Aerospace Airlines Aviation
Hardware MRO
Travel
Integration
Crew
Managment BPO
Pro
du
ct /
So
ftw
are
De
ve
lop
me
nt Product Development (Hardware)
Software Development Product/Software Creation Product/Software Globalization
Pro
du
ct &
Co
mm
od
ity
Ma
na
ge
me
nt
Benchmarking & Value Analysis/Engineering Digital Manufacturing & Automation Tooling & Commodity Management Professional Services Product Management (End of Life)
Pro
du
ct
(Co
-)
Inn
ov
ati
on
Consulting – Strategy, Process, Technology Mobility Cloud Operations / Support / Maintenance
Bu
sin
ess
Pla
tfo
rms
Product Lifecycle Management (PLM) Knowledge Systems Manufacturing Execution & Quality Systems Network Product Design & Deployment Contact Center
Cross-Industry Shared Services
Co-Development In Solutions to Enhance Value in Each Focus Area (Examples)
Media Streaming
IP TV media streaming and management
Mobile Wallet
Extend banking to mobile devices via services such as SMS
DelvTrack
Proof of Delivery Platform for cross Industry
International Purchasing Office
Supplier directory + program management for turnkey delivery of manufactured parts
Knowledge Based Aircraft Repair
Design reuse & support tools to automate and accelerate structural repair
Mobile Care
Remote Aircraft health monitoring
Digital Smart Home Gateway
Reference design, HW, SW, apps to link multiple home devices
Mobile Brochure
Automated multi-screen media delivery, catalog, shopping cart integration
SLATrack
Compliance Management ramework to track the day to day compliance
Mobile POS
Mobile retail POS system to offer high-value services and in-store experience
Manufacturing Intelligence
Real-time plant operations performance monitoring dashboard
Integrated Facility Management
Centralized dashboard for remote monitoring & control of resource use
Product / Software Development
Product & Commodity
Management
Business Platforms
Cross-Industry Shared Services
Product (Co-)
Innovation
Unmatched People and Capability Foundation to Build Expertise & Solutions
Technology Centers of Excellence & Labs
Hardware Design
Embedded Software Internationalization
Product Testing
Professional Services SaaS
Mobility
Contact Center Unified Communications
Product Lifecycle Management | Knowledge Systems | Networking
10 week Foundation training + continuing education
from “Proficiency to Competency to Expert” Periodic certification of Engineering technical, domain,
process, leadership and industry topics
Expert Pilots and Domain Experts on Advisory Role 20+ year veterans with deep
industry or domain expertise
► Tie up with various leading educational institutes
► Engineering Academies / Competency Centers
Innovate
Transform
Optimize
Business Value
Integrated Approach to Deliver Distinct Solutions to Clients
► Portfolio of solutions/IP, flexibility in engagement models to customize solution or develop joint IP
► Cost models & simulation tools for optimal solution
► Empower client teams – workshops, knowledge transfer
► Integrated approach applying experience across design -
manufacturing - supply chain and supporting platforms
► Interface with client processes for optimal solution
► PLM, Mobility Practices – define, deploy, support processes
► Productivity increase: 30-40% with knowledge systems and lean methods
► Delivery excellence: 99% on schedule (industry avg = 56%)
► Formal process to deliver value from engineering partnership
Clients Acknowledge our Capabilities and “Indus
Difference”
Upcoming Engineering Services Outsourcing
Young Company Engineering Service Provider
“A Guide to Choosing PE Service Providers”
“Capitalizing On The Sustainability Consulting Services Opportunity”
“Mobile Product Development and Strategies for Airlines”
97% repeat
business
“…Our use of Indus ’ co-engineering
services on the
development and
sustenance of this
solution has led to
significant business
benefits.”
“The R&D centre will provide
engineering solutions that
give us a competitive edge,
thanks to rapid design and deployment, thereby reducing
time-to-market. These
solutions, by using new
materials, increase the life
span and efficiency of
mechanical components, thus
improving performance and
cost-effectiveness.”
Client -2 Partnership & Performance (Examples)
Client- 1
Your Engineering partner systematically delivering measurable business value
from ideation to realization and sustainment
Esteemed Clients Client Spread in All Continents Expert Engineers
Indus Aviation Engineering…
10
CLIENT EXAMPLES
N. American Aerospace Supplier: Global Engineering for
Aero Structures ► Situation:
A supplier of commercial airplane assemblies and components sought a global engineering partner to help become a major aero structures player. The partner would catalyze new technology adoption, accelerate time to market and reduce total cost across aircraft programs
► Indus Solution:
• Virtual Engineering Center on Indus campus to provide flexible engineering capacity across mechanical, electrical, software domains
• Support design, manufacturing (digital manufacturing, tool design, test fixtures, process prove-out), sourcing
• Apply knowledge-based engineering tools and manufacturing methods
• Collaborative model extending client’s engineering “team” in every major commercial aircraft program for the client in last 5 years
► Business Value:
• Enhanced engineering scale, flexibility and innovation capability for multiple programs
• Reduced product development time and cost through productivity improvement, automation , knowledge-based engineering
• Released client team bandwidth for more rapid innovation and geographic expansion
• Helped client establish presence in local geographies (e.g. India) leveraging Indus ’ market knowledge
Product / Software
Development
Canada based Flight Tracking company : Global Engineering
for Flight Tracking
► Situation:
Leading company in Canada providing meticulous Flight Tracking equipment and solutions to their customers spread across continents
► Indus Solution:
• Built 6 new products/projects • Maintained 3 products/projects • Complied to Iridium standards for DPL200,9522B
modem, Transport Canada • Developed MRP for NCR • Started with capability & maturity pilot • First ever mobile application in fixed price • Multiple services identification & realization • Truly delivery arm with LTA • Collaborative model extending client’s engineering
“team” in every major commercial aircraft program for the client in last 5 years
► Business Value:
• First software app to generate revenue
• Strong QA arm to identify hidden issues • Successful offshore model • Automation identification for reduced cycle time • Research arm for mobile development • Extended development arm
Product / Software
Development
Canada based Connectivity Services company : Engineering
for BT and Wi-Fi Interface
► Situation:
A startup company from Canada providing their end customers with connectivity services for data, (using Iridium services) for areas not getting covered with other connectivity through Smart phones and desktop
► Indus Solution:
• Started with BlackBerry pilot • Realization of complete ecommerce platform for selling
devices and plans • Smart phone app for emails and sms, integrated with
billing • Built 2 new solutions • Interfaced with 2 vendors/devices • Complied to Iridium standards for 9602B modem
► Business Value:
• End to end solution/framework implementation for Satellite business
• Quick understanding of MO/MT messages for Iridium • Clarified/guided business requirements to project
requirements • Transitioned knowledge back to customer
Product / Software
Development
Germany based Map Systems company : Remote Diagnostic
Interface Development
► Situation:
A strong German company involved in navigation systems was having great challenges in managing the support for the navigation devices.
► Indus Solution:
• Started with a visit and proposal • Realization of complete Phase 1 outcomes • Currently working on Phase 2 • Built 1 new solutions • Interfaced with complex protocols
• Establish Secure FTP connections between the Server and iPad Application
• Implement of SAMBA Technology in the Project for transfer of data.
• Transfer of data with Pause and Resume Data at any point of transfer with MD5 Checksum.
• Implementation of Flight Tracking and Flight Following using Navigation Device
► Business Value:
• The Application is User friendly and involves use of latest device like iPad which will attract the customers.
• Minimization of Human errors. • Fast and easy updates for configuration files • Different user Access Levels gives advantage assigning
the specific Roles and Responsibilities to the users. • Application shall reduce the configuration errors. If any
occurs it will be easy to monitor those errors and Correct those errors from Customer head quarters
Product / Software
Development
US Airline: Mobile Baggage Check-in and Loading
System
► Situation:
Manual baggage handling processes were causing delays in takeoff, increased fuel burn, lost baggage, poor customer service and increased operational costs
► Indus Solution:
• Developed mobile app for airline to automate entire baggage handling workflow from check-in to flight
• Enable gate agents to handle baggage loading, passenger check-in, lost bags and communicate with ground crew via mobile
• Application provides real-time alerts for overloaded containers, data sync across multiple devices
• Eliminated paper based “trip sheets” while capturing baggage data per FAA regulations
• Mobile application framework for re-use by other apps in the airport operations automation program
► Business Value:
• Reduction in aircraft close-out by 5-10min --lower fuel use and fewer baggage delays
• Minimal movement of resources from place to place and maximized productivity
• Reduction in operational cost by USD 1.2M per month from baggage handling and loading
• Enhanced customer service by gate agents through mobile enablement
• 100% compliance with FAA regulations for availability and audit of flight baggage data
Product / Software
Development
Indian Supplier to European Aerospace OEM: Supplier
Management for Sub-Assemblies
► Situation:
Client’s Engine Division had to expand capacity from 10-12 engines to 200 a year over 5 years. The client chose to be an assembler of sub-assemblies & components purchased from capable suppliers
► Indus Solution:
• Interface with client’s Aero Engine Division team and program manage existing and new suppliers to deliver and components
• Pilot for 3 suppliers for supply of parts for 36 engine sets. Manage over 1000 parts for 600 engine sets
• Provide program management expertise on top of Indus developed Supplier Directory to qualify and manage aircraft and engine component suppliers
• Indus paid a cut of transaction value of parts
► Business Value:
• Enable client’s stated goal to double every three years by providing engineering scale
• Improve program visibility and educed supplier risk
• Source-to-deliver operational support for the client, ensuring on time deliveries, supplier performance, contract & PO management
Product & Commodity
Management
Asia-Pacific Telecom Carrier: Emergency Alert System
► Situation:
A government sought an alert system to warn people in emergencies, thus saving lives and creating safer communities
► Indus Solution:
• Partnered with the telecom carrier client to implement national Emergency Alert System
• As lead solution provider, Indus designed & developed the alert application, providing 24x7 support & maintenance
• The system, adopted nationwide, sends warnings via SMS and phone messages to the impacted area (has geospatial capability)
• Manage entire lifecycle of campaign with live reporting to emergency personnel
► Business Value:
• System greatly reduces the extent of damage to life and property – over 6 million messages sent (as of Mar 2011)
• Reduced time to market through rapid design & deployment – less than 8 weeks to deploy before next seasonal emergency
• Innovative architecture with100% predictability, 99.995% availability and 500% improvements in SMS delivery rate
Product (Co-)
Innovation
N. American Digital Media Company: Development of
Media Editing Box
► Situation:
Ground-up development of client’s flagship media editing box losing market share upstaged by newer competitor
► Indus Solution:
• Turnkey (end-to-end) development: conceptualized, designed and developed product interfacing with product marketing
• Develop product with significant performance and form constraints (e.g. zero downtime, fit into rack mountable cabinet, modular and expandable architecture, storage capacity)
• Developed / Applied custom IP -- 16 layer audio-video acquisition card, FreeBSD custom kernel and real time disk access
• Program management, roadmap definition, system design (software, hardware and mechanical aspects)
► Business Value:
• Reduction in engineering costs from 16% of revenue to 12%, adding 4% to bottom line, without compromising quality, time to market
• Revived market share for the product
Product / Software
Development
N. American Logistic Company : Shipment tracking in
Transportation and Logistics
► Situation:
Client wanted IAS to engage in hardware device selection process and develop a solution with enhanced features supporting entire logistics processes
► Indus Solution:
• Barcode scanning using Barcode scanner interface with Mobile
• Best and cost effective communication methods, utilizing technologies like GPRS, Bluetooth and Wi-Fi for real time communication
• Capability to capture, encrypt and store shipment and signature data.
• Improve the operational efficiency of warehouse and courier operations.
• Integration with Dimensioning and Re-weigh machine was not possible.
• Remote application upgrade without manual involvement .
► Business Value:
• First-of-a-kind trailer system designed for easy assembly improved productivity & time to market
• Improved thermal performance by over 80%, lowering operating costs for fleet owners
• Improved structural performance by 12% to meet regulatory requirement
Cross-Industry Shared
Services
European Managed Service Provider: End-to-End Product
Management
► Situation:
Client sought to re-allocate product management resources into roles focused on revenues and differentiated offerings for customers. This had to be done without compromising existing portfolio, as its products were still revenue-positive
► Indus Solution:
• Complete product management responsibility, including NPI and End of Life / Service (EoL/EoS) planning
• Rapidly map and manage all aspects of in life management including cost control & roadmap
• Deploy product delivery framework including centralized management dashboard and product pricing reviews, applying Indus ’ Solution Management framework, a services industry first
• Process harmonization within Managed Services
• Establish effective communication with client internal stakeholders and vendors
► Business Value:
• Prevent potential revenue loss of GBP 1M+
• Rapid product update and launch capability -- 50% time-to-market reduction from 18 to 9 mo
• Up to 30% reduction in vendor pricing for some products
• Improved processes, visibility and forecasting capabilities -- centralized reporting and proactive product roadmap management
• Increased transparency and effective communication
Product & Commodity
Management
US Cardiovascular Solutions Company: Development
of Remote Monitoring Solution ► Situation:
Pioneer in wireless cardiovascular solutions focused on digital healthcare through the confluence of medical devices, telecom and IT sought to develop a system for remote patient monitoring
► Indus Solution:
• System consists of a monitoring device attached to patient and talks to the gateway over Bluetooth, and transfers data using wireless (for home) or ZigBee (in hospital)
• As an innovation partner, Indus developed complete solution for the gateway with client
• Development of key system components, enabling monitoring of vital patient parameters remotely (at home or in hospital)
• Computer-aided design, testing, compliance, pilot production of gateway hardware to meet target cost and form. Gateway firmware development for collecting and sending data to the server
► Business Value:
• Allowed the client to focus on more strategic aspects of their business
• Supported creation of key elements of the design history and other documentation required for FDA approval
Cross-Industry Shared
Services
N. American Toy Retailer: Private Label Product Lifecycle
Management ► Situation:
A global retailer sought to enhance effectiveness of its private-label product development cycle. Competitive pressures to speed new products to market and increasing complexity of product portfolio and partner network became a strain on existing process
► Indus Solution:
• Established unified application vision and implemented common PLM platform
• Automated product development -- seamless, integrated system for global collaboration with internal & external stakeholders
• Manage specification creation through real-time collaboration
• Custom calendar on standard application to support unique workflow requirements for tracking packaging and variant product styles
• Initial launch in US with ~400 global vendors, followed by other geographies
► Business Value:
• Fast track product development to ensure brand competitiveness for growth
• Reduced development cycle time in one brand 30%, from 300+ to 210 days
• Increased creative time while reducing time to develop and share product information
• Common platform for information exchange with single data source and “version of truth”
23 brands
1500 private label product releases
1400 retail outlets globally
700+ partners in 3 continents
Business Platforms
The contents of this document are proprietary and confidential to Indus Aviation Systems LLP and may not be disclosed in whole or in part
at any time, to any third party without the prior written consent of Indus Aviation Systems.
© 2015 Indus Aviation System LLP. All rights reserved. Copyright in the whole and any part of this document belongs to Indus Aviation
Systems LLP. This work may not be used, sold, transferred, adapted, abridged, copied or reproduced in whole or in part, in any manner or form, or in any media, without the prior written consent of Indus Aviation Systems LLP.
Thank You
www.indusaviation.com