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Lean Product Development Going beyond tools and processes, and taking ownership of the product! Gabriela Vandermark, Rottie Consulting COE Summit 2015

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Lean Product DevelopmentGoing beyond tools and processes, and taking ownership of the product!

Gabriela Vandermark, Rottie Consulting

COE Summit 2015

Going beyond tools and processes, and taking ownership of the product!

Prepared By: Gabriela Vandermark

April 9th, 2015

@gabivandermark

Lean Product Development

When developing a product, the tools and processes you choose to use can certainly have an impact on the quality and speed to market. However

the best tools and processes alone do not guarantee success.

Product ownership is the key success differentiator!

In this session we will examine the role and key responsibilities of a Product Owner and discuss the importance of leadership, ownership and

championing that leads to product development success.

Today’s Breakout Session

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I discovered my love of technology at a young age in Brazil and brought that love with me when I moved to the U.S. to attend college. My appreciation of operational excellence was realized at Nationwide

Insurance, which is where I led my first team through an Agile transformation to restructure it into an adaptable and self-organized team of experts that valued individuals, interactions, quality results,

and customer collaboration. Through this transformation I discovered a new love; helping people.

My passion is rooted in understanding, coaching, and mentoring people to help them reach their full potential.

By helping people reach their full potential I can assist organizations in producing exceptional results.

Since leaving Nationwide Insurance I have worked as a consultant delivering simple, reusable, and cost effective solutions.

I have worked with clients in the banking and manufacturing industries, and have recently completed a significant ERP rollout

program in South America. I am now leading a BI initiative at a client, and working on my own Start Up, where I am developing a new product (software) to help

people reach their full potential.

About me…

Gabi Vandermark

@gabivandermark

• Overview of Lean Product Development▫ What is Product Development?▫ Lean Product Development in IT▫ Lean Manufacturing vs. Lean Product Development

• Examine the Role & Responsibilities of a Product Owner▫ Connecting it back to Lean (The ‘ESD’)▫ The Product Owner Role▫ Ways in which the Product Owner drive success

Importance of Leadership, Ownership and Championing

▫ Tools for Product Owners

What We’ll Cover Today

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Product development is the process of designing, creating and marketing new products or services to benefit customers. Sometimes referred to as new product development, the discipline is focused on developingsystematic methods for guiding all the processes involved in getting a new product to market.

What is Product Development ?

Idea, Screening & Evaluation

Detailed Investigation

Development TestingMarket Launch

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A lean approach to meet the challenges of product development particularly:

▫ Need for more innovative solutions

▫ Long development cycle times

▫ Many redevelopment cycles

▫ High development costs

▫ Long production cycle times

▫ High production costs

Lean Product Development

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Lean Product Development / Lean Manufacturing

Source: http://en.wikipedia.org/wiki/Lean_product_development

Toyota started their journey with the Product Development part at Toyoda Loom Works and not with the manufacturing part that became famous through the book "The Machine that changed the world" by Daniel T. Jones, James P. Womack, and Daniel Roos.

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Lean

LC1 LC2 LCX

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Lean Product Development

Lean Manufacturing

What is waste in

LPD?

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Collaboration

Iterative Design

Cross Functioning Teams

Self-organized Teams

Transparency

Product Owner/Ownership

▫ Creation of re-usable knowledge

▫ Set-Based Concurrent Engineering.

▫ Teams of Responsible Experts.

Cadence and Pull

▫ Visual Management

▫ Entrepreneurial System Designer

(ESD).

Lean Product Development Concepts

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Scrum – an iterative and incremental agile software development methodology for managing product development.

Lean IT Product Development

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Lean Product Development is a transparent, collaborative, iterative and incremental approach used

by cross-functioning and self-organized teams for developing a product, that focuses on generating

reusable knowledge and making obvious what adds value by reducing everything else

Pretty straight forward right!?

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Lack of Collaboration and Clear Communication

Rigid or non-adaptive Designs

Silos and lack of team work

Command-and-Control management and lack of focus on people

Lack of Transparency

Lack of Product Owner/Ownership

Many reasons…

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Entrepreneurial System Designer (ESD)

Kelly Johnson, chief engineering and head of skunkworks at Lockheed

Henry Ford, founder of Ford Motor Company

Kiichiro Toyoda, son of Toyoda Loom Works founder

Sakichi Toyoda.

Steve Jobs, cofounder, chairman, and CEO of

Apple Inc.

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• Strategic and Tactical Product Management Skills

The Product Owner Role

Source: http://www.romanpichler.com/blog/one-page-product-owner/

“There can only be one!!”

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• Not just a Product Backlog Manager and User Story Writer

• Should interact with the customers and the users as well as the internal stakeholders.

Not just a Product Backlog Manager…

Source: http://www.romanpichler.com/blog/one-page-product-owner/

“Great products happen when the product owner takes her market and business knowledge and collaborates

with the team members who know what technically possible.”

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Source: http://www.romanpichler.com/blog/the-product-owner-responsibilities/

Product Owner Responsibilities…

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Empowered to make decisions…

“Innovation is not about saying yes to everything. It’s about saying no to all

but the most crucial features.”

- Steve Jobs

Source: http://www.romanpichler.com/blog/the-product-owner-responsibilities/

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• The Product Vision Board to describe the vision and the product strategy for new products.

• The GO Product Roadmap to communicate how a product is likely to grow in the future.

• Product Canvas to facilitate the development of a new product.• Persona Template to effectively describe target users and customers together

with their needs.• User stories to describe the functionality of the product.• Constraint stories to capture non-functional requirements such as

performance.• Design sketches and mock-ups to illustrate the user interface design.• Product backlog to manage the outstanding work to create a product

(update).

Product Owner Tools

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Great place to start…

Source: http://www.romanpichler.com/tools/vision-board/

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Ensure you have the right person with the needed skills

Ensure there is only one Product Owner

Ensure the Product Owner is not overworked or partially available

Empower the Product Owner to make decisions

Start with the Why!!

Where should you start !?!?

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How great leaders inspire actionTEDTalk by Simon Sinek

Full length TEDTalk: http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action

Vision and Leadership