procurement blind spots

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Procurement Blind Spots Alan H. Culpeper, CPPO, VCO Culpeper County, Virginia (540) 727-3488 [email protected]

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Virginia Forum 2010 The complex nature of some RFPs and IFBs can lead to blind spots in the procurement process. The challenge is being able to recognize blind spots before they compromise outcomes. This workshop focuses on how and why we develop blind spots that may impede our ability to adapt or learn in complex and uncertain procurements. Attendees will recognize the importance of the procurement reconnaissance needed in the decision making process and explore creative techniques to avoid potential blind spots. Presenter: Alan H. Culpeper, CPPO, VCO – Director of Procurement, Culpeper County, Virginia Forum 2010 Event Page: http://wp.me/P4HrB-1Mk

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Page 1: Procurement Blind Spots

Procurement Blind Spots

Alan H. Culpeper, CPPO, VCO

Culpeper County, Virginia

(540) 727-3488

[email protected]

Page 2: Procurement Blind Spots

Blind Spot?

Page 3: Procurement Blind Spots

A Purchasing Agent has the integrity to face facts, and the courage not to

be intimidated by them.

Page 4: Procurement Blind Spots

Procurement Blind Spots Explore Sources of Procurement Blind

Spots Theories of Learning Blind Spots Impacts of Procurement Blind Spots Different kinds of Procurement Blind

Spots Blind Spots and Our Procurement Making

Decisions

Page 5: Procurement Blind Spots

Exercise

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Page 6: Procurement Blind Spots

The Oxford Dictionary Definition

Blind Spot: An area in which a person lacks understanding or impartiality.

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Count the F’s

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Top Four ProcurementBlind Spots

Going At It Alone: “No one else can do it but me”

Being Ignorant: “It’s my way, or the highway”

Avoidance: “I’ll think about it tomorrow. Tomorrow is another day”

Downloading (Not Listening): “Yes, I know that already”

Page 9: Procurement Blind Spots

Blind Spot Preventative Maintenance

Direct Attention Harness

Emotions Overcome

Defensiveness Procurement

Knowledge

Reality Check Change the

Behavior Blind Spot

Awareness

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Direct Procurement Attention

Page 11: Procurement Blind Spots

Direct Attention Practice

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Broadening Attention

A Purchasing Agent consults with his/her colleagues. We talk through alternative approaches, explain our views, and listen to others’ views.

It is the best teaching tool we have.

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Who is in YourMaster Mind Alliance?

End-Users Suppliers / Vendors Climate / Environment Technology Finance

Page 14: Procurement Blind Spots

Focus Attention

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Focusing Attention

“The only way to do great work is to love what you do…your time is

limited, so don’t waste it”

Steve Jobs

Page 16: Procurement Blind Spots

Harness Emotion

Keep your composure. A Purchasing Agent should take risks and go through conflict with equal level-headedness. A Purchasing Agent should never submit

their judgment to emotional swings.

Page 17: Procurement Blind Spots

Sources of Procurement Blind Spots

Being Arrogant Refusing to listen Attacking and judging other people Defending your position to the very end

Page 18: Procurement Blind Spots

Sources of Procurement Blind Spots

Being Empathic “Oh yes, I know exactly how you feel”

Downloading “Yeah, I know that already”

Page 19: Procurement Blind Spots

Overcome Defensiveness

Page 20: Procurement Blind Spots

Defense Mechanisms Denial Blaming Verbal Aggression Flippancy Excuses Avoidance

Page 21: Procurement Blind Spots

Analyzing Your Defense Mechanisms

Page 22: Procurement Blind Spots

Procurement Knowledge

Our Decisions Reflect those Views.

Page 23: Procurement Blind Spots

Understanding Procurement Law

I can do it, if it is:

Legal, Moral, and, Ethical

Page 24: Procurement Blind Spots

Reality Check

Purchasing Agents do their own reconnaissance work for IFB & RFP. There

is no substitute for knowing the Rules of Procurement and not knowing the realities of

the law.

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Sensing Solicitation Problems Where are problems likely to emerge from? What’s the worst that could happen? What scenarios could develop that could

threaten the integrity of the RFP/IFB? Is there tension or conflict in the RFP/IFB? What signs should I look for that may

indicate problems or areas of concern?

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Sensing RFP Opportunities

Where are opportunities likely to develop?

Can we develop a process that spots and focuses attention on or toward potential opportunities?

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Four Stages of Behavior Change

1. I have to change

2. I can change

3. I want to change

4. I will change

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Blind Spot Awareness Visionary Self Awareness Satisfaction Arrogance

Emotions Values Attention Behavior

Page 29: Procurement Blind Spots

Blind Spot Awareness

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Top 10 Reasons You May Be A Purchasing Agent

10. You have an ear for hearing a price drop.

9. You keep a bible on your desk for making vendors swear on delivery dates and times.

8. You have a sponge pad on your shoulder for vendors to cry on.

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Top 10 Reasons You May Be A Purchasing Agent

7. You keep a bucket of water next to your desk to throw on hot deals

6. Vendors think you have a direct pipeline to the finance office.

7. When you’re at home you refer to “Money” as “Funds”.

Page 32: Procurement Blind Spots

Top 10 Reasons You May Be A Purchasing Agent

4. Your spouse is embarrassed to go car shopping with you because you always play hardball negotiations.

3. You make your yard boy sign a contract.

4. You pin an indemnification note on your kid when they go to a birthday party.

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And The Number 1 Reason:

1. You ask your kids to submit a written budget request for next years allowance.

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Procurement Blind Spots

Alan H. Culpeper, CPPO, VCO

Culpeper County, Virginia

(540) 727-3488

[email protected]