process of listening ppt
TRANSCRIPT
![Page 1: Process of listening ppt](https://reader036.vdocuments.us/reader036/viewer/2022082808/5553569cb4c9059e688b54d3/html5/thumbnails/1.jpg)
Process of Listening
“Seek first to understand, then be understood.”
Stephen.R.Covey
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Process of Listening
• Receiving• Understanding• Remembering• Evaluating• Responding
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Receiving
• When you have ears, you can receive anything within the hearing range. So, here receiving means hearing.
• It refers to the response caused by sound waves, stimulating the sensory receptors of the ear.
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Understanding
• It is a stage at which you learn what the speaker means.
• You will understand what you have heard, the thoughts, the emotional tone, the feelings behind the words as well.
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Interpreting
• It is important in the process of listening because it means that the individual has not only understood the message but also added it to the minds storage bank.
• As our attention is selective, so it is our memory what it remembers. May be things are different from what was originally heard or listened.
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Evaluating
• Consists of judging the message in some way. At times, you may try to evaluate the speakers underlying emotions or motives. Often this process goes on without much conscious awareness.
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Responding
• This stage requires that the receiver completes the process through verbal and non-verbal feedback.The speaker has no other way to determine if a message has been received.