PROCESS IMPROVEMENT Gabriella Goodfield, Joel Mathlin, Vanessa Meziere, Chinwe Nwogene, and Shawna Weist

USING THE SIX SIGMA DMAIC PROCESS, DEVELOP A NEW PROCESS DESIGN FOR THE PRODUCTION OF THE

RIORDAN ELECTRIC FANS. BE SURE TO TAKE ADVANTAGE OF ANY GLOBAL OPPORTUNITIES AVAILABLE TO

RIORDAN, SUCH AS LOWER LABOR COSTS.

BOTTLENECKS IN NEW PROCESS DESIGN

Cost of shipment Current inventory The cost of raw materials Communications with China Need to find vendors and suppliers

IDENTIFY THREE TQM TOOLS THAT MAY BE USED FOR ONGOING PROCESS IMPROVEMENT. BE SURE TO DESCRIBE WHO WILL USE THE TOOL, WHEN IT WILL BE USED, AND WHAT INTERVAL AND HOW IT WILL LEAD TO PROCESS IMPROVEMENT. VANESSA

PROJECT PLANROLES & RESPONSIBILITIES

ROLE PROJECT RESPONSIBILITY

Executive Sponsor(Charles Williamson, VP International Operations)

Primarily responsible for securing funding and additional resources for the project.

Project Manager Manages the project in agreement with the project planActs as liaison to the steering committeeResponsible for acceptance and approval with regards to deliverablesOversight of all consultants and outside vendors

Project Sponsor(Robert Lord, Dir. Plant Ops)

Supports project manager on issues if any conflicts or problems arise

Steering CommitteeBob Havinga (VP Product Support)Donald Beilby (Dir. of International Sales)Craig Mulligan (Manager, Product Development)

Resolve issues and policy decisionsAuthorize scope changes, providing direction and guidance to the project Offer resources, helps to secure funding, act as liaisons to executive groups and sponsors

Vendors Offer additional solutions and services

GOALS, SCHEDULE, & DELIVERABLESProject Plan      

 

                

 

NameRIORDAN MANUFACTURING

Sponsor Charles Williamson

Start Date 1/2/15 End Date 8/30/15      

 

Task NameActual

Start Date

Target Completion

date & StatusResource Name Deliverables

Hire Consultant/Subject Matter Expert (SME) 1/2/15 1/15/15 m Project ManagerSix Sigma DMAIC process design for electric fan manufacturing plant

Define Members1/10/15 1/15/15 m Project Manager List of team leaders and members

Situation Analysis

1/20/15 2/15/15 m Project ManagerKick off meeting with all team leaders &SME to identify and outline costs, schedules, staffing and budgets

Identify new process based on recommendation by SME

2/25/15 3/1/15 m Core Team Create Process Flowchart

Implement new process 3/5/15 4/1/15 m Project Manager  

Determine Adjustments 4/15/15 5/1/15 m Core Team  

Measure Effectiveness 5/1/15 6/1/15 m Review Team Status Report

Monitoring Review 6/1/15 8/1/15 m Review Team  

Project closure 8/1/15 8/30/15 m Project Manager Final report

m Not started ü Completeu Issues

AN IMPLEMENTATION PLAN, INCLUDING A GANTT CHART OF THE PROCESS DESIGN FOR THE RIORDAN ELECTRIC

FANS  CHINWE

REFERENCES

Learning Team A (2015) Riordan Manufacturing Retrieve from University of Phoenix

Jacobs. F. R., & Chase, R. B. (2011). Operations and supply chain management (13th Ed.).

New York, NY: McGraw-Hill Irwin.