Probation inspection

Domain three

case assessment rules and guidance HMI Probation, v1.0 May 2018

InNPSinspections,weinspectCourtReportsandCaseAllocationandStatutoryVictimContact.InCRCInspections,weInspectUnpaidWorkandThroughtheGate.Notallquestionsareaskedineverycase.Questionswithadarkgreybackgroundaredirectlylinkedtothepublisheddomainthreeprobationstandards,keyquestions,andprompts.Allofthesequestionswillbetakenintoaccountwheninspectorsmakedecisionsaboutsummaryjudgementquestions.Questionswithalightgreybackgroundareintendedtogatheradditionalbackgroundinformationforthereport,andwhilelinkedtothestandards,donotdirectlyderivefromthem.Theyshouldthereforebegivenlessweightwheninspectorsconsidertheiranswerstothesummaryjudgementquestions.

R COURTREPORTSANDCASEALLOCATION(NPS)

Questionnumber QuestionText CaseAssessmentRulesandGuidance

R0.11 Whattypeofreportwasprepared?

Inspectorswillidentifythetypeofreportpreparedinthecase:Standarddeliveryreport,basedonOASysFastwrittenreport,withoutOASysBreachreportOralreport,withorwithoutawrittenrecord

R0.12 Wasthereportpreparedonthesamedayasthepleaorfindingofguilt?

Inspectorswillrecordwhetherareportwaspreparedonthesamedayasthepleaorfindingofguilt.

R0.13 Atwhattypeofcourtwastheserviceusersentenced?

R0.14 WastheOGRSscorerecordedbeforeallocation?InspectorswillexpecttoseetheOGRSscorecalculatedaspartofthereportpreparation,asthisisacrucialfactorindecidingwhatmightbetheappropriatesentencetopropose.

R0.15 WhatwastheOGRSscore(24months)?

R0.16 WastheRSRscorerecordedbeforeallocation?

InspectorswillexpecttoseeacalculationoftheRSRscoreaspartofthereportpreparationprocess.Thisisoneofthedecidingfactorsincaseallocation,andshouldalsobetakenintoaccountaspartoftheoverallassessmentofRiskofSeriousHarm

R0.17 WhatwastheRSRscore?

R0.18 Offence:pleaseselecttheoriginal,principaloffenceonly

Areferencedocumentlistingallsummaryandindictableoffencesisavailable.Documentlinkneeded.

R0.19 Gradeofstaffmemberwhopreparedthereportforcourt:

R1Isthepre-sentenceinformationandadviceprovidedtocourtsufficientlyanalyticalandpersonalisedtotheserviceuser,supportingthecourt’sdecision-making?

R1.1 Wereup-to-datepreviousconvictionsavailableatthepointthereportwasprepared?

Weexpecttoseeup-to-datepreviousconvictionsuploadedontotheOffenderIndexonnDeliusaspartofthereportpreparation

R1.2 Wasawrittencopyoftheprosecutionpapersavailableatthepointthereportwasprepared?

WeexpecttoseeacopyoftheprosecutionpapersuploadedontotheEventDetailsonNDeliusaspartofreportpreparation.

R1.3 Doestheinformationandadvicedrawsufficientlyonavailablesourcesofinformation?

Inspectorsneedtoconsiderwhatsourcesofinformationwereavailabletothereportwriteratthetimethereportwaswritten.Weretheregaps?Ifso,wereattemptsmadetofindthisinformationfromothersources?Asaminimum,documentsfromCPSincludingpreviousconvictions,andanyinformationonOasys/nDeliusaboutcurrentorrecentsupervision,shouldformthebasisforinformationgiventocourt.Ifthereisone,thevictimimpactstatementshouldalsobetakenintoaccount.Insomecircumstances,informationfromotheragenciessuchassubstancemisuseservicesormentalhealthshouldbesoughtandutilised.HMIProbationalsoexpectcheckstobemadewithpolicedomesticabuseunitsandchildren'ssocialcareinrelevantcases.HMIProbationwillpublishposotionstatementsontheseissues.

R1.4Isthereevidencethattheserviceuserwasmeaningfullyinvolvedinthepreparationofthereport,andaretheirviewstakenintoaccount?

Wedonotwanttoseea"onesizefitsall"reportorproposal.Isreferencemadeinthereport,oranyotherdocuments,totheviewsoftheserviceuser?HasaSelf-AssessmentQuestionnairebeencompleted,and/orisitclearthatthereportwriterhasexploredtheissuesthattheserviceuseridentifiesforthemself?

R1.5 Isthereevidencethattheadvicetocourtconsiderfactorsrelatedtothelikelihoodofreoffending?

Inspectorswillbelookingtoseewhetherthewrittenrecordofthereportmakesitclearwhatwerethemainfactorsrelatedtolikelihoodofreoffending.

R1.6 Isthereevidencethattheadvicetocourtconsideredfactorsrelatedtoriskofharm?

Inspectorswillbelookingtoseewhetherthewrittenrecordofthereportmakesitclearwhethertherewereanyfactorsrelatedtoriskofharm,andifso,whattheywere.

R1.7 Isthereevidencethattheadvicetocourtconsideredtheserviceuser'smotivationandreadinesstochange?

Thisdoesnothavetobeanextensiveanalysis,butthereneedstobesomeexplanationofthemotivationoftheserviceuser,andanassessmentoftheirreadinesstochange.

R1.8 Isthereevidencethattheadvicetocourtconsideredtheserviceuser'sdiversityandpersonalcircumstances?

Thisdoesnothavetobeextensive,butifthereareanyapparentdiversityfactorsallrelevantpersonalcircumstances,particularlywheretheymightaffecttheserviceuser'sabilitytocomplywithanyorderimposed,wewouldexpectthesetobedrawntotheattentionofthecourt.

R1.9Isthereevidencethattheadvicetocourtconsideredtheimpactoftheoffencesonknown/identifiablevictims?

Wewouldexpecttoseethereportmakingsomecommentabouttheimpactoftheoffencesonanyidentifiablevictims,andtheattitudeoftheserviceusertothat.

R1.10 Isanappropriateproposalmadetocourt?

Doestheproposalallowforassistancetobegivenwithanyoffending-relatedfactors?HasconsiderationbeengiventoDrugRehabilitationRequirements,AlcoholTreatmentRequirements,MentalHealthTreatmentRequirements(ifrelevant)?HasanexplanationbeengivenaboutthefactorsthatmightbecoveredbyanyRehabilitationActivityRequirement?Istheserviceuserlikelytobeeligibleandsuitableforanyaccreditedprogrammes,andifsowasaprogrammeproposedtocourt?Wheretheproposalhasbeenforarequirementorsetofrequirementswithoutanyrehabilitativecontent(anycombinationofunpaidwork,curfew,prohibition),doesthatmeettheneedsofthecase?Evenwherethecourthasspecificallyaskedfore.g.anunpaidworkassessment,theNPSshouldcheckoutandinformthecourtaboutwhetherthatislikelytobeaneffectivesentence.IsapunitiverequirementproposedinallcaseswhereaCommunityOrderisproposed(asrequiredbyLASPO)?Wheretherearefactorsrelatedtoharm,forexampledomesticabuse,doestheproposalallowfortheseissuestobeaddressed?(Wewouldexpectthis,evenwheretheindexoffenceisnotrelatedtotheseissues).Istheproposedsentencelikelytobeachievablebytheserviceuser,bearinginmindanyprotectedcharacteristicsorotherdiversityfactors?Wherecustody(immediateorsuspended)hasbeenproposed,hasitbeenexplainedwhynootheroptionisappropriate?Iftheproposaldoesnotallowforkeyoffendingorriskofharmfactorstobeaddressed,basedoninformationthatwasorshouldhavebeenavailabletothepersonpreparingthereport,theanswerwillbe“No”.

R1.11 Isthereasufficientrecordoftheadvicegiven,andthereasonsforit?

Themainsourceofevidenceabouttherecordofadvicegiventocourt,andthereasonsforit,willbethewrittenreport.ForStandardandFastreports,thiswillbethetypedreportitself.ForOralreports,itwillbetheuploadedcopyofthereport.Thewrittenrecordoforalreportsmaybebrieforevennon-existent,butourjudgementisstillbasedonthat.UnderthecurrentworkingarrangementswithHMCTS,wecannotexpectreportstobelengthydocumentsinallcircumstances.Wecan,though,expectthemtomakeanappropriateproposal,basedonsufficientinformation.Wewouldalsoexpectthemtobepersonalised.Thereasonforthisisthatthewrittenrecordofthereportiswhataresponsibleofficerwillbasetheirsupervisionon.Theresponsibleofficerneedstounderstandwhatwasproposedtothecourtandwhy,andthecontentofthereportmayformpartofabreachcaseinthefuture.OurrecentthematicinspectionofCourtReportsfoundthatthepresentationincourtoforalreportswasgenerallyofanacceptablestandard.However,onQ&Iinspections,wehavefoundthatthewrittenrecordoforalreportsisnotalwayssogood.

R1.12 Whatproposalwasmadetocourt?Inspectorswillrecordboththenatureofsentenceproposed(discharge,fine,communityorder,suspendedsentenceorder,immediatecustody),andanyrequirementsthataresuggestedtothecourt.

R1.3 Whatsentencewasimposedbythecourt?Inspectorswillrecordboththenatureofsentenceimposed,andanyrequirementsthatareorderedbythecourt.

R1SIsthepre-sentenceinformationandadviceprovidedtocourtsufficientlyanalyticalandpersonalisedtotheserviceuser,supportingthecourt’sdecision-making?

Tomakeajudgement,considerwhetherthereportpreparationprocessobtained,andusedproperly,alltherelevantinformationthatwas,orcouldreasonablyhavebeenexpectedtobe,available.Wastheprocesssufficientlypersonaliseddependingontheindividualneedsandcircumstancesoftheserviceuser?Wasanappropriateproposalputtothecourt,allowingrelevantfactorsrelatedtoreoffendingandriskofharmtobeaddressed?Itisimportanttofocusontheproposalmade,notthesentenceactuallyimposed.

R2 Istheallocationofthecaseprompt,accurate,andbasedonsufficientinformation?

R2.1

Isthereasufficientrecordoftheassessmentandadvicetothecourt,forthepurposesofallocationandthecommunicationofrelevantinformationtotheorganisationresponsibleforsupervision?

Aswellasarecordofthereportdeliveredtocourt,weexpecttoseearecordofanyotherenquiriesundertaken.Thismayincludearecordoftheinterviewwiththeserviceuserandanysignificantothers;conversationswithotherprofessionalsworkingwiththeserviceuserandtheirfamily;andnotesofanydocumentsthatwereused.Enquiriesmadetootheragencies(includingpolicedomesticabuseunits/children'ssocialcare)shouldbeclearlyrecorded.RelevantdocumentsshouldbeuploadedontonDeliusinawaythatislegible,andaccessible.

R2.2 Isthecaseallocatedpromptlytothecorrectagency?

CriteriaforallocationtotheNPS:-caseisalreadyallocatedtotheNPSunderanexistingorder-caseisassessed,onthebasisofthecurrentoffence,asHighorVeryHighriskofseriousharm-RSRscoreis6.9orgreater-caseisMAPPAeligible-caseisaforeignnationaleligiblefordeportation(custody12+months)-casemeetsPublicInterestcriteria-caseissubjecttoasexualriskorderorsexualharmpreventionorder-caseisprosecutedbyNationalCrimeAgencyandaseriouscrimepreventionorderismadeatthepointofsentence-casessubjecttoadeferredsentenceAllothercasesmustbeallocatedtotheCRC.ThemostcommonreasonformisallocationisthefailuretoidentifyacaseaseligibleforMAPPA

R2.3 Whichagencywasthecaseallocatedto?

2.4 Ifthecasewasallocatedwrongly,pleaseexplainwhy: HMIProbationwillpublishguidanceaboutactionneededtobetakenifwediscoveracasethatiswronglyallocated.

R2.5Aretherecurrentconcernsabouttheserviceuserbeingaperpetrator(orpotentialperpetrator)ofdomesticabuse?

TheHomeOfficedefinitionofdomesticviolenceandabuseis:Anyincidentorpatternofincidentsofcontrolling,coercive,threateningbehaviour,violenceorabusebetweenthoseaged16oroverwhoare,orhavebeen,intimatepartnersorfamilymembersregardlessofgenderorsexuality.Theabusecanencompass,butitisnotlimitedto;psychological,physical,sexual,financial,emotional.Domesticabuseispervasive,andonlyasmallproportionofincidentseverreachthepointofcharge/conviction.Ifthereisanyknownconviction/charge/allegation/behaviourthatmeetsthecriteriafordomesticabuse,answerthisquestion'yes',unlessthereisevidenceofasubstantialchangeinbehaviourorthatbehaviourissohistoricalastobeirrelevant.Alsoanswer'yes',eveniftheserviceuserisnotcurrentlyinanintimaterelationship.

R2.6 Isthereevidencethatenquiriesweremadetothepolicedomesticabuseunit?

WeexpecttheNPStoinitiatedomesticabusecheckswiththepoliceinallrelevantcasesatthepointofPSRisorderedbythecourt.AnHMIProbationpositionstatementwillbepublished.Thosechecks,andresponsesfromthepolice,shouldbeclearlyrecordedonnDelius.WeexpecttheNPStobeworkingwithpoliceforcestofacilitateaclear,detailedandspeedyresponsetoallenquiries.

R2.7 Wasaresponsereceivedfromthepolicedomesticabuseunit?

R2.8 Arethereanycurrentchildsafeguardingorchildprotectionconcernsinrelationtothiscase?

WorkingTogethertoSafeguardChildren(2015)containsstatutoryguidanceabouttheresponsibilitiesofawiderangeofstatutoryagencies,includingprovidersofprobationservices,inpromotingthewelfareofchildren,protectingchildrenfromharmandsafeguardingthem.Indetail,thoseresponsibilitiesinclude:-assessingtheriskofseriousharmposedtochildrenbyserviceusers(eitherdirectlythroughoffending,orindirectly,forexampledomesticabuse)-identifyingconcernsinrelationtopotentialharmsuchasfromneglectorsubstancemisuseinparents-identifyingtheimpactofparentaloffendingbehaviouronthewell-beinganddevelopmentofchildren-consideringtheimpactofparentalresponsibilityontheabilityofparentsandcarerstocomplywithcommunityordersorlicences

Ifthereareanyfeaturesinthiscasewhichleadtoconcernsaboutthesafetyorwell-beingofchildren,answer'yes'

R2.9 Wastheserviceuserasourceofthesesafeguardingorprotectionconcerns?

Insomecases,itistheoffendingorotherbehaviouroftheserviceuserthatcausesconcernsaboutchildsafeguardingorchildprotection.Inothercasesitmightbethebehaviourofapartnerorotherfamilymemberthatisofconcern.

R2.10 Isthereevidencethatenquiriesweremadetochildren'sservices?

WeexpecttheNPStoinitiatechildsafeguardingcheckswithchildren'ssocialcareinallrelevantcasesHMIProbationwillpublishapositionstatementtoclarifyourexpectations.ChecksshouldbemadeatthepointaPSRisorderedbythecourt.Thosechecks,andresponsesfromchildren'ssocialcare,shouldbeclearlyrecordedonnDelius.WeexpecttheNPStobeworkingwithlocalauthoritiestofacilitateaclear,detailedandspeedyresponsetoallenquiries.

R2.11 Wasaresponsereceivedfromchildren'sservices?

R2.12 WasaRoSHscreeningpreparedbeforethecasewasallocated?

IfanOASysassessmenthasbeencompletedaspartofthereportorallocationprocess,theRoSHscreeningwillbeintheOASysdocument.IfthereisnoOASys,thereshouldbeaRoSHscreeningdocumentonnDelius.

R2.13 WastheRoSHscreeningfullandaccurate?

However,theRoSHscreeningisproduced,weexpectittobefullandaccurate.Weexpectittorefertoallknownoffencesandbehaviourthatisindicativeofpotentialriskofseriousharm,notjusttoseriousoffencesthathavebeencommitted.Itmustutilise,andbeconsistentwith,otherinformationthatisavailableatthetime,includingpreviousOASysassessments,nDeliusrecordsetc.

R2.14 DidtheRoSHscreeningindicatetheneedforafullRoSHanalysis?

ThepurposeofaRoSHscreeningistoidentifywhethertherearefactorsinthecasethatshouldbesubjecttoafullRoSHanalysis.Insomecircumstances,wheretheonlyoffending/behaviourofconcerniseitherveryminororhistorical,anexemptionfromcompletingafullanalysiscanbeusedjustifiably.Insomecircumstances,afullRoSHanalysisisneededtoexplainandjustifyanassessmentofLowRiskofSeriousHarm.Inallcaseswherethecorrectlevelofriskofseriousharmismediumorabove,afullRoSHanalysisisneededtoexplaintherationaleforthelevelthatisset.

2.15 WasafullRoSHanalysiscompletedbeforethecasewasallocated?

IncasesallocatedtoaCRC,theNPSisrequiredtodoaRoSHscreening,onOASysornDelius.Ifthescreeningindicatesthatafullanalysisisneeded,theNPSisrequiredtocompleteafullRoSHanalysis,againitmaybedoneeitheronnDeliusorOASys.TheNPSisworkingtowardscompletingallsuchriskassessmentsonOASys,butinmanyareasnDeliusisstillbeingused.IncasesallocatedtotheNPS,thescreeningandfullanalysisifrequired,canlefttobecompletedbytheallocatedresponsibleofficer.A“sufficientandaccurateriskofseriousharmassessment”will:•refertoallconvictionsandknownbehaviourwhichindicateapotentialtocauseharm•analysepreviousconvictionsandknownbehaviourtojudgethelikelihoodofharmbeingcausedinthefuture•indicatethenatureofharmthatcouldbecaused,andidentifypotentialvictims•willincorporaterelevantinformationfromotheragencieswhererequired•identifythelevelofriskofseriousharm,followingthedefinitionsonOasysIncaseswheretherehasbeennopreviousbehaviourindicatingpotentialtocauseharm,ascreeningalonewillbesufficienttojustifyananswer“Yes”.Incaseswherethereispreviousbehaviourindicatingpotentialtocauseharm,afullanalysis(OasysornDelius)willberequired.requiredtodothattoo.OntherareoccasionswhereaStandardDeliveryReportiscompleted,thescreeningandanynecessaryfullanalysiswillbecompletedaspartoftheOasysforthatreport.Inmostothercases,theROSH_FAAformonnDeliuscontainstheRoSHscreening,althoughitisnotasdetailedasthatonOasys.Itdoesnotspecificallyaskfordetailsofallpreviousviolentoffences,andrequiresthepersoncompletingittonotethoseunder“otherinformation”.HMIPexpectsthatwheretheROSH_FAAisusedasthescreeningdocument,itscreensinthesamewayasOasys,i.e.itleadstoafullanalysisinallcaseswheretherehavebeenpreviousviolent/sexualoffencesorotherbehaviourindicatingthepotentialtocauseseriousharm,includingemotional.Ideally,ifafullanalysisisneeded,theNPSwillcompletethatonOasys.Aninterimpolicyhasbeeninoperationsince2015,toallowtheNPStocompletethefullanalysisonnDelius,

wherethereare“resourceconstraints”.TheROSH_FAAcontainsthatalso.TheconsequenceofusingthenDeliusformratherthanOasys,isthattheCRChastostartanOasysfromscratch,tocompletetheinitialsentenceplan,whichisadditionalworkforthem.IncasesallocatedtotheNPS,thescreeningandfullanalysisifrequiredarelefttobecompletedbytheallocatedresponsibleofficer.So,'sufficient'couldbejustascreening(OasysornDelius)whenthescreeningdoesnotindicatetheneedforafullanalysis.'Sufficient'couldbeascreeningandfullanalysis,wherethefullanalysisisrequired.'Wherenecessary'meansinallcasesthataregoingtobeallocatedtoCRCs.Asufficientandaccurateriskofseriousharmassessmentwillrefertoallconvictionsareknownbehaviourwhichindicateapotentialtocauseharm,andwillanalysepreviousconvictionsandknownbehaviourtojudgethelikelihoodofharmbeingcausedinthefuture.

R2.16 WhatwasthelevelofRoshassessedatthepointofallocation?

Oasysdefinitionofriskofseriousharm:Ariskwhichislife-threateningand/ortraumatic,andfromwhichrecovery,whetherphysicalorpsychological,canbeexpectedtobedifficultorimpossible.DefinitionsoflevelsofRiskofSeriousHarm:LowRiskofSeriousHarmcurrentevidencedoesnotindicatelikelihoodofcausingseriousharmMediumRiskofSeriousHarmthereareidentifiableindicatorsofriskofseriousharm.Theoffenderhasthepotentialtocauseseriousharmbutisunlikelytodosounlessthereisachangeincircumstances.HighRiskofSeriousHarmthereareidentifiableindicatorsofriskofseriousharm.Thepotentialeventcouldhappenatanytimeandtheimpactwouldbeserious.VeryHighRiskofSeriousHarmthereisanimminentriskofseriousharm.Thepotentialeventismorelikelythannottohappenimminentlyandtheimpactwouldbeserious.

R2.17 WastheassessedlevelofRoSHatthepointofallocationcorrect?

R2.18 Intheopinionoftheinspector,whatshouldhavebeenthelevelofRoSHatthepointofallocation?

R2.5 Wherenecessary,hasafullandaccurateriskofseriousharmassessmentbeencompletedpriortoallocation?

R2S Istheallocationofthecaseprompt,accurate,andbasedonsufficientinformation?

Tomakeajudgement,inspectorswillconsiderboththeaccuracyoftheallocationdecision,andtherangeofinformationandconsistencyofinformationthathasbeenaccessedtomakethatdecision.Also,whetherallreasonableandnecessaryinformationhasbeenprovidedtotheresponsibleofficer(whetherCRCorNPS)toallowthemtocommencesupervisionofthecasepromptlyandefficiently.

V STATUTORYVICTIMCONTACT(NPS)

Questionnumber QuestionText CaseAssessmentRulesandGuidance

V0.5 Howmanyindividual,identifiablevictimswerethereinthiscase?

StatutoryVictimsarethosewhohavebeenavictimofanoffender,whohasbeensentencedto12monthscustodialsentenceormore,foraviolentorsexualoffence.Thereisalonglistofqualifyingoffences,asanappendixtoProbationInstruction48-2014.Weareonlyinspectingcaseswherevictimsarecoveredbythestatutoryscheme,notanywhomayhavebeenoffereddiscretionarycontact.Incomplexcases,withmultiplevictims,itispossiblethatonlysomevictimsqualifyforstatutoryvictimcontact.Wheretheoffencehascausedthedeathofanindividual,the'victim'istakentobethenextofkin,ornearestrelative.Wherethe'victim'wasachildatthetimeoftheoffence,andisstillachildatthetimeoftheinspection,aparentorappropriatecarershouldbeidentifiedtoreceivevictimcontactservices.Toanswerthisquestioninspectorswillneedtoreadtheprosecutiondocuments,onnDelius.Forsomeoffences,wherephysicalviolenceoracontactsexualoffencehasbeencommitted,itisclearthattherehasbeenadirectpersonalvictim.Inothercases,suchasarsonorproductionofindecentimagesofchildren,theywillneedtoreadthedetailoftheprosecutiondocumentstounderstandwhethertherehasbeenadirectpersonalvictim.Thequalifyingsentencelengthof12monthsormoreappliestotheindividualoffence,notthetotalsentence.Insomecases,therewillbejustonevictim,inotherstherecouldbemany.EachcaseisrecordedontheNationalVictimDatabasebynameofperpetratorandthevictimsarelistedwithineachrecord.

VICTIMDETAILSInspectorswilllooktoseewhetherdiversityfactorsandprotectedcharacteristicsinrespectofthevictimhavebeenrecordedbythevictimcontactscheme.Wedonotseparatelyrecordthosedetails.

V1 Doestheinitialcontactwiththevictim/sencourageengagementwiththevictimcontactscheme?

V1.1Howmanyweeksfromthedateofsentenceuntilinformationaboutthevictimwasreceivedfromthewitnesscareunit?

Wheretherearemultiplevictims,inspectorswillrecordtheshortestperiod.

V1.2 Howmanyweeksfromthedateofsentenceuntilthefirstattemptwasmadetocontactthevictim?

TheProbationInstructionsaysthatcontactshouldbemadewithin40workingdaysfromthedateofnotificationofthecasebythewitnesscareunit.Inspectorswillrecordthenumberofweeks(roundedupifnecessary).Wherethereareseveralvictims,inspectorswillrecordthedateofthefirstattempttocontactanyofthevictims.

V1.3 Whatmethodwasusedtoattemptthefirstcontactwiththevictim?

Thereisanexpectationthatinitialcontactwillbemadeinwritingbyconventionalmail,unlesstherearereasonsthatthisisnotappropriate.Wherenoinitialresponseisreceivedtotheinitialletterinwriting,victimofficersareencouragedtoconsiderothersources.

V1.4Isinitialcontactmadesoonaftersentence,withappropriateconsiderationgiventothetimingofsuchcontact?

Previously,therewasatargetforinitialcontacttobemadewithin40workingdaysofnotificationofthecase.Thattargetisnolongermeasured.Wewouldexpectcontactbemadeassoonasreasonablypossible,takingintoaccountwithsensitivityissuessuchasthedateoftheoffence,thedateofbirthofthevictim,holidayandfestivalperiods,andanyotherfactorsthatmayhaveanunnecessarilyadverseimpactonthevictim.

V1.5Aretheinitiallettersappropriatelypersonalised,takingintoaccountthenatureoftheexperienceofthevictim/sandanydiversityconsiderations?

Asaminimum,wewouldexpectletterstobeprofessionallyconstructedandtouseaccuratespellingforthenamesandaddressesofvictims.Incaseswherethepersonbeingcontactedisnotthedirectvictim(e.g.theyarethenextofkinofadeceasedvictim,ortheparentofachildvictim)thelettersshouldrecognisethatrelationship.Thelettersshouldalsorecogniseanypre-existingrelationshipbetweentheperpetratorandanyvictims.Thelanguageoftheletter,whilenotnamingtheoffencethevictimhasexperienced,shouldbesensitivetothenatureofthatoffence.

V1.6Dotheinitiallettersincludesufficientinformationtoenablethevictim/stomakeaninformedchoiceastowhethertoparticipateinthescheme?

Thelettersneedtobesufficientlyclearaboutwhatthevictimcontactschemecanandcannotoffertothevictim.Languagemustbestraightforwardandunderstandable.Thetoneofthelettershouldmakeitclearthatthevictimiscompletelyfreetochoosewhetherornottoparticipate.Itshouldalsomakeitclearthataninitialchoicenottoparticipatecanbechangedatanypointthevictimmightchoosesotodo.Itshouldexplainwhatthevictimshoulddointhosecircumstances.

V1.7 Isthevictimgiventhenameofthevictimcontactofficerresponsiblefortheircase?

Thename,officeaddress,andcontacttelephonenumberforasinglepointofcontactshouldbegiven.

V1.8DoestheinitiallettergiveinformationabouttheHMPPSnationalVictimshelplineforuseintheeventofunwantedcontactfromaprisoner?

Thismaybeprovidedonaleaflet.Asaminimum,thelettershouldnameanyleafletsthatareenclosed.

V1.9 Isthereaclearrecordoftheresponse(orlackofresponse)fromthevictims?

Thereshouldbeasysteminplacesothatafterinitialcontacthasbeenattempted,thevictimdatabaseisupdatedtomakeitclearwhetherthevictimhasoptedin,hascontactedtheservicetooptout,ortherehasbeennoreply.

V1.10 DidthevictimoptintotheVictimContactScheme?

V1S Doestheinitialcontactwiththevictim/sencourageengagementwiththevictimcontactscheme?

Themostimportantfactorinthisjudgementisaboutwhetherthevictimcontactservicetookallreasonablestepstoencouragethevictimtoengagewiththescheme.Itisirrelevantwhetherthevictimactuallychosetooptinornot.

V2Isthepersonalcontactwiththevictim/stimelyandsupportive,providingappropriateinformationaboutthecriminaljusticeprocess?

V2.1 Isclearinformationgiventothevictim/saboutwhattheycanexpectatdifferentpointsinthesentence?

Istheinformationclear,aretimescalesorlikelytimescalesclear,anddoesthewaytheinformationissharedavoidusingcomplexlanguageorcriminaljusticejargon?

V2.2Arethevictim/sreferredtootheragenciesorservices,orgiveninformationaboutavailablesourcesofhelpandsupport?

Whilenotallvictimswillneedthis,victimsshouldbeprovidedwithgenericandspecificsupportserviceswhereappropriate.Thiscouldincludeamongotheragencies–VictimSupport,RapeCrisis,WomensAid,

V2.3 Isawrittenrecordkeptoftheinitialmeeting?Arecordoftheinitialmeetingshouldbekeptonthevictimdatabase.Itshouldbeclearanddetailed,includinginformationabouttheresponseofthevictimtowhattheyhadbeentold,andanyquestionsorrepresentationstheywantedtomake.

V2.4 Isthewrittenrecordoftheinitialmeetingsharedwiththevictim?

Thesharingoftherecordshouldberecordedonthedatabase,withanappropriatelywordedaccompanyingletter.Victimsshouldbeofferedtheopportunitytosaywhetherornottheyagreethattherecord,accuratelyreflectsthemeetingthattookplace.

V2SIsthepersonalcontactwiththevictim/stimelyandsupportive,providingappropriateinformationaboutthecriminaljusticeprocess?

Thisquestionisbeingasked7-8monthsaftertheperpetratorwassentenced,soonlyreferstotheveryearlystagesofvictimcontact.Thelaterstagesareinspectedinadifferentway.Inspectorswilltakeintoaccountthereasonablenessofwhathasbeendone,andthequalityoftheinformationshared.

U UNPAIDWORK(CRCS)

Questionnumber QuestionText CaseAssessmentRulesandGuidance

U1.15 Whatisthecurrentemploymentstatusoftheserviceuser?

U1.16 IstheserviceusersuitableforIntensiveUnpaidWork?Generally,anyserviceusernotinfull-timeeducationoremploymentisexpectedtocompleteunpaidworkonanintensivebasis,of28hoursperweek.Theremaybeexceptionalcircumstancesthatwouldmakethatunreasonable.

U1 Doesassessmentfocusonthekeyissuesrelevanttounpaidwork?

U1.1 Doesassessmentconsidertheserviceuser'smotivationandwillingnesstocomplywithunpaidwork?

ThesourcesofinformationforjudgingassessmentwillbefoundinOASysandfurtherdetailmaybefoundbyscrollingdowntotheworksheetsummaryintheUnpaidWorkareofnDelius.OASysisthemostlikelysourceofassessment'butCRCsmayhavetheirownassessmenttoolsanditshouldbecleartotheLeadInspectorwhatformatisbeingusedintheCRC.Weexpecttheassessmenttocontainaclearstatementaboutthemotivationandwillingnessoftheserviceusertocomplywiththeunpaidworkrequirement.

U1.2 Doesassessmentconsidertheserviceuser'sdiversityandpersonalcircumstances?

Theassessmentshouldrecordandanalyseanyrelevantdiversitycharacteristicsandpersonalcircumstances.Thisshouldincludeissuestodowithhealthordisability,natureandpatternofemployment,caringresponsibilities,transport.etc

U1.3 Doesassessmentconsidertheimpactthesehaveontheirabilitytocomplyandengagewithunpaidwork?

Theassessmentshouldclearlytakeintoaccounttheimpactofanyrelevantdiversitycharacteristicsandpersonalcircumstancesontheabilityoftheserviceusertocarryoutunpaidwork.

U1.4 Doesassessmentdrawsufficientlyonavailablesourcesofinformation?

Asaminimum,everyoffenderundertakingCommunityPaybackmusthaveanOASysRiskofSeriousHarm,orapprovedalternativescreeningcompletedbeforetheyareallocatedtoaworksite.Allothermaterialprovidedforthesentencingcourts(e.g.previousconvictions,reportsandwitnessstatements)mustbemadeavailabletoCommunityPaybackstaffassessingandallocatingoffenderstoworksites.Alloffenderssentencedtounpaidworkmusthavea‘plan’settingout;theworktypeandfrequencyofcontact;anyadditionallearningthatmaytakeplaceduringtheplacementaspartofskillsdevelopmentandhowcompliancewillbemonitoredandpromoted.

U1.5 Doesassessmentconsiderissuesrelatingtothehealthandsafetyorpotentialvulnerabilityoftheserviceuser

Theassessment,whetherOasysoralocalformat,mustsetoutanyissuesrelatingtothehealthandsafetyorpotentialvulnerabilityoftheserviceuser.

U1.6WhatisthelevelofRoSHassessedbytheresponsibleofficeratthestartoftheUPWrequirementbeinginspected?

InspectorswillidentifythelevelofRoSHsetaspartofthemostrecentassessment.Itwillnotbesufficienttorecord,onnDeliusorotherwise,'mediumriskofseriousharm'withoutafullanalysisbeingcompleted.

U1.7 WastheassessedlevelofRoSHatthestartoftheUPWrequirementcorrect?

Acasewithcurrentconcernsaboutdomesticabuseorchildsafeguardingconcernsduetotheserviceuser,shouldnotbeassessedasLowRoSH.

U1.8 Intheopinionoftheinspector,whatshouldhavebeenthelevelofRoSHatthestartoftheorderorlicence?

InspectorswillusetheirownprofessionaljudgementtodeterminewhetherthelevelofRoSHsetbytheresponsibleofficeriscorrect.Casesidentifiedashavingacurrentconcernaboutdomesticabuseand/orchildsafeguardingshouldnotbeassessedasLowRiskofSeriousHarm.

U1.9 Doesassessmentconsiderriskofharmtootherserviceusersstafforthepublic?

ACommunityPaybackassessment,sentenceplanandriskmanagementplan(foroffendersassessedasmediumriskofseriousharmandabove)willbepreparedbytheResponsibleOfficertoidentifyanyrisksandexplainhowtheywillbeaddressed.Wheretheoffencehasresultedinseriousharmtoanidentifiedvictim(s),reasonablestepsmustbetakentoensurethattheworkplacementisappropriate(giventhenatureoftheoffence)anditdoesnotriskcontactbetweentheoffenderandthevictim(s).TheprimaryresponsibilityfortheriskofseriousharmassessmentlieswiththeResponsibleOfficerbutallstaffhavearesponsibilitytocontributetothisassessment.AllstaffdirectlyinvolvedinworkingwiththeoffendermustbeawareoftheriskfactorstheindividualoffenderpresentsandensuretheyunderstandtheirroleinmanagingtheassessedRoSHlevel.Effectivemanagementoftheriskofseriousharmisacoordinatedresponsibilityofallstaff.Ensuringthataplacementcansafelymanagetheriskposedbyanindividualoffenderisthefirstpriorityofallocation.ForstandaloneUPWorderswheretheoffenderisassessedasmediumriskofseriousharm(RoSH)orabove,asentenceplanandriskmanagementplanmustbecompletedassetoutabove.Asaminimumthesentenceplanshouldsetouthowcompliancewillbepromotedandmonitored,thefrequencyoffeedbackbetweentheUPWsupervisorandtheResponsibleOfficerandmustincludeanobjectiveonhowtheriskofseriousharmwillbemonitoredduringtheworkplacement.TheriskmanagementplanshouldsetoutinmoredetailwhattheRoSHindicatorsareforthatindividualoffenderandtheactionthatmustbetakenwherethereisanindicationthatriskofseriousharmmaybeincreasing.

U1S Doesassessmentfocusonthekeyissuesrelevanttounpaidwork? Inspectorswillweighupwhetheranystrengthsoutweighanydeficitsoromissions.

U2Doarrangementsforunpaidworkfocussufficientlyonsupportingtheserviceuser’sengagementandcompliancewiththesentence?

U2.1Istheallocatedworksuitable,takingappropriateaccountoftheserviceuser’sdiversityandpersonalcircumstances?

Thisquestionasksaboutsuitabilityofworkintermsofprotectedcharacteristics(pregnancy,disabilityetcetera)aswellasotherpersonalcircumstancessuchashoursofemployment,travelarrangementsetcetera.Whilecompletionofunpaidworkwillnecessarilyhaveanimpactonthelifeoftheserviceuser,thisimpactmust

beproportional.

U2.3Doarrangementsforunpaidworkencouragetheserviceuser’sengagementandcompliancewiththeorder?

Inspectorswilltakeintoaccountthenumberandfrequencyofworksessionsoffered,whetherintensiveworkwasofferedornot,thenumberofanystand-downs,andtheneedtocoordinatetimingswithotherprobationarrangements.Asaminimumeveryserviceusermustbeinstructedtoattendforworkonaweeklybasisforsevenhoursuntiltherequirementiscompleted,unless:-theserviceuser'sworkmakesitimpossibletoattendeachweek-theserviceuserisineligibleduetolong-termsickness,imprisonment,ortheyhavebeensuspendedpendingbreachThosesubjecttoincentivearrangementsmustbeinstructedtoattendforaminimumof28hoursoverfourdayseachweek.

U2.4 Doarrangementsforunpaidworktakeaccountofriskofharm?

InspectorswillbearinmindthewrittenRoSHassessment,andthelevelandnatureofanyrisksidentified.Iftheserviceuserpresentsariskpotentialharmtootherworkers,CRCstaff,beneficiariesorthegeneralpublic,hasthisbeentakenintoaccountandisitactivelymanagedthroughouttheorder?

U2SDoarrangementsforunpaidworkfocussufficientlyonsupportingtheserviceuser’sengagementandcompliancewiththesentence?

Inspectorswillweighupwhetheranystrengthsoutweighanydeficitsoromissions.

U3Doarrangementsforunpaidworkmaximisetheopportunityfortheserviceuser’spersonaldevelopment?

U3.1Whereverpossible,doesunpaidworkbuildupontheserviceuser’sstrengthsandenhancetheirprotectivefactors?

TheUnpaidWorkOperatingmanualsuggeststhat,wherepossibleandappropriate,upto20%ofthehoursorderedcanbespentinemploymentoreducation.Wherethepossibilityofsuchactivityisavailableitisenvisagedthat:CommunityPaybackprovidesauniqueopportunitytoengageoffendersinlearninginapracticalworksetting.Itcanprovideopportunitiesforoffenderstoimprovepersonalandpracticalemploymentrelatedskills.Thismayincludeproblemsolvingskills,workingco-operativelywithothers,gainingknowledgeofhealthandsafety,improvingbasicskillsorskillsforlife.ProvidersofCommunityPaybackshouldseektoestablishworkplacementswhichareabletoprovideformalvocationalorskillsforlifequalificationsforoffenderswhoareunemployedandwhoseoffendingreflectsemploymentrelatedneeds.Providersofskillstrainingmustbeabletoenableoffenderstoworktowardsanationallyrecognised,qualification.LearningprovisiononCommunityPaybackworksitesshouldalsotakeaccountoflocalskillsdeficitsandopportunitiesprovidedbylocallabourmarkets.OrganisationsworkinginpartnershiptodeliverCommunityPayback,suchasplacementprovidersorlocalauthoritiesmayalsoprovidevaluableemploymentopportunitiesforoffenders.Wherepossibleguaranteedinterviewarrangementsshouldbeestablishedwithplacementprovidersandpartneragencies.ArrangementsofthisnaturecanpotentiallyprovideopportunityforoffenderstomoveintopaidemploymentfollowingthecompletionoftheirCommunityPaybacksentences.

U3.2 Whatwasthenatureofworkundertaken?

U3.3Doesthenatureofunpaidworksupportdesistancebyprovidingopportunitiesforreparationandrehabilitation?

Toanswerthisquestion,inspectorswilltakeintoaccountwhatisknownaboutdesistance,socialcapitalandasenseofhavingapurposefulplaceinsociety.Towhatextentdoesthenatureofunpaidworkarrangedforthisserviceuser,supportthosefactors?

U3.4Wherearesponsibleofficerisengagedinotheractivity/workwiththeserviceuser,isregularfeedbackprovidedtothemabouttheprogressonunpaidwork?

Theremustalsobearoutinesystemforkeepingoffendermanagersup-to-datewithinformationaboutoffenders’attendanceandbehaviour.Anefficientsystemneedstobeinplacetoensurethatinformationisconveyedspeedily,sothatdecisionscanbemadeandactiontakeninatimelyfashion.Informationrelatingtoattendanceandbehaviourshouldbeavailablewithinoneworkingday.Toanswerthisquestion,inspectorswillneedtoaccesstherecordsofunpaidworkstaffandtheresponsibleofficer.However,judgementofthequestionshouldbemadeonlyonthebasisoftheworkofCRCUnpaidWorkstaff,nottheresponseoftheresponsibleofficerifthereisone.

U3SDoarrangementsforUnpaidWorkmaximisetheopportunityfortheserviceuser'spersonaldevelopment?

Inspectorswillweighupwhetheranystrengthsoutweighanydeficitsoromissions.

U4 Isthesentenceofthecourtimplementedappropriately?

U4.1 Howmanycalendardaysfromthedateofsentencetothedateofthefirstunpaidworksessionoffered?

U4.2 Doesunpaidworkcommencepromptly?

InspectorsneedtounderstandthatthecontractualrequirementisthatthefirstworksessionmustbearrangedtobeginunpaidworkwithinsevencalendardaysofallocationorreferraltotheCRC.Thefirstworksessionmayincludeinductionactivities,butthegreaterpartofthesessionandworksessionsthereaftermustbedevotedtoworkwhichbenefitsthecommunity.Theremaybecircumstanceswhenaninspectorjudgesthatalongertimescaleisnecessary,sowedonotinspectdirectlyagainstthecontractualrequirement.Similarly,theremaybecircumstanceswhenaquickerstarttounpaidworkwouldbereasonable.

U4.3 Arethereasonsrecordedforanymissedappointments?

Foreverymissedappointment,wewouldexpectarecordofactionstakentofindthereasonstheappointmenthadbeenmissed,andthejudgementabouttheacceptabilityofthosereasons.Insomecases,wewillneedtoconsiderandunderstandtheroleofcallcentresinmonitoringcompliance.Inthesecircumstances,doesthecasemanagementapproachwork?Towhatextentareindividualcircumstancesconsidered?Doesitaddunnecessaryfragmentation?Isitsupportiveofcompliance?

U4.3a Areprofessionaljudgementsrecordedinrelationtodecisionsaboutmissedappointments?

U4.4 Isenforcementactiontakenwhenappropriate?

Promptformalenforcementactionshouldbetakenwhenneededandappropriate.Iftherehavebeenseveralincidentsofnon-compliance,wewouldexpecttoseeformalenforcementunlessaclearrationaleissetoutfornotdoingthis.Foralldecisionsaboutformalenforcement,weexpectresponsibleofficerstobearinmindtheoveralllevelofcompliance,anyfactorsrelatedtoriskofharmorriskofreoffending,andthe‘publicinterest’inenforcement.Forcaseswithmultiplerequirements,weextecttoseeevidenceofjointdecision-makingbetweenunpaidworkstaffandtheresponsibleofficer.

U4.5Isthelevelofcomplianceandengagementreviewedperiodically,analysinganybarriersand,whereappropriate,amendingworkarrangements?

Reasonableadjustmentsshouldbemadetoplanning,tosupporttheserviceusertocomplywiththeorder.Reviewingmaymakesmallchanges,suchasintimeorlocationofunpaidwork,andneedstobebasedonagoodunderstandingoftheserviceusers’behaviourandneeds.Wheretherehavebeenanydifficultieswithcomplianceand/orengagement,thisshouldbeactivelydiscussedandattemptsmadetofindwaystoovercomeanybarriers.

U4.6Werethereanysituationswhereworkinstructionswerewithdrawn,ortheserviceuserattendedandwassenthome?

Thiscouldeitherbethatascheduledworkparty,orotherworkarrangements,werecancelledinadvance,orwheretheserviceuseractuallyattendedthemusterpointexpectingtoworkandwasthensenthome.

U4.7 Onhowmanyoccasionsdidthisoccur? U4.8 Howmanyhoursunpaidworkhavebeencompleted?

U4S Isthesentenceofthecourtimplementedappropriately? Inspectorswillweighupwhetheranystrengthsoutweighanydeficitsoromissions.

T THROUGHTHEGATE(CRCS)

Questionnumber QuestionText CaseAssessmentRulesandGuidance

T0.14 Whichagencyisresponsibleforsupervisingthelicence/post-sentencesupervision?

ThecaseisbeinginspectedwillincludeprisonersbeingreleasedtothesupervisionofCRCsubjecttoinspection,andalsoprisonersbeingreleasedtotheNPSdivision

withinwhichtheCRClies.

T1Doesresettlementplanningfocussufficientlyontheserviceuser’sresettlementneedsandonfactorslinkedtooffendinganddesistance?

T1.1 Isthereaclearandtimelyplanforhowtheserviceuser’sresettlementneedswillbeaddressed?

Whenaprisonerfirstarrivesintocustody,amemberofprisonstaffcompletesaBasicCustodyScreening(BCS1).ThatispassedontoamemberofCRCstaff(oftenworkingforsupplychainorganisations)toproducetheResettlementPlan(BCS2).ThequalityoftheBCS1canbevariable,buttheCRCstaffhavenoaccesstothatpartofthedocumenttochangeorupdateanyinformationthatmighthavebeenrecordedpreviously.TheonlypartofthedocumentthattheCRCstaffcanedit,istheResettlementPlan.Thefirstresettlementplaniscompletedimmediatelyaftertheprisonerarrivesincustody.Thismaybemanymonths,orevenyears,beforetheyaredueforrelease.CRCsaremeanttoaddressanyimmediateresettlementneedsatthatpoint,althoughinourrecentthematicinspectionwefoundverylittleworkwasdoneatthestartofsentences.Forprisonersservingaveryshortperiodincustody(lessthanthreemonths),thepre-releaseResettlementPlanmaybethefirstone.CRCscomebackintothepictureinthe12weeksbeforerelease,whentheyareexpectedtoreviewtheResettlementPlanandaddressanyresettlementneedsthatareevidentatthatpoint.TheResettlementPlanweareinspectingisthefirstone,andanysubsequentreviews,completed12weeksorlessbeforerelease.JudgementsmadebyinspectprsmustbebasedontheworkoftheCRCalone,nottheworkofprisonstafforothers.

T1.2 Doestheplandrawsufficientlyonavailablesourcesofinformation?

Wewouldexpecttheplantodrawonallavailableinformationabouttheserviceuser.Thismightberecordsheldintheprison,orinformationfromprisonstaffalltheresponsibleofficerinthecommunity.InformationfromcurrentorrecentOASysassessmentsshouldalsobetakenintoaccount.

T1.3Istheserviceusermeaningfullyinvolvedinplanningtheirresettlement,andaretheirviewstakenintoaccount?

IftheThroughtheGateresettlementworkerhasmadeentriesonC-Nomisinprison,theseshouldbecopiedacrossautomaticallyontonDelius.

T1.4Doestheresettlementplanidentifytheserviceuser’sstrengthsandprotectivefactors,andconsiderwaystobuilduponthese?

Inspectorswilllookforarecognitionofanystrengthsandprotectivefactors,suchasfamilysupportoravailableaccommodation.

T1.5 Doestheplantakesufficientaccountoftheserviceuser’sdiversityandpersonalcircumstances?

Inspectorswillwanttoseethattheplanrecognisesanyprotectedcharacteristicsorotherfactorsinthelifeoftheserviceuserthatmightimpactontheirabilitytoresettlesuccessfully.

T1.6 Inyouropinion,whatresettlementneedsdidtheserviceuserhavebeforerelease?

Inspectorswillidentifywhethertheserviceuserhadneedsinconnectionwithaccommodation;financebenefitanddebt;ETE;havingbeenadomesticabusevictim;havingbeenasexworker;drugmisuse;alcoholmisuse;mentalhealthproblems.WerecognisethatonlythefirstfiveofthesearethedirectresponsibilityofThroughtheGatestafftodeliverservices.

T1.7ForeachoftheneedsyouidentifiedinT1.6,didtheresettlementplansufficientlyaddresseachoftherelevantneeds?

WheretheserviceuserhasneedsfromthefivecoreThroughtheGateservices,weexpectCRCstoplantomeetthoseneeds.Wherethereareotherneeds,notthedirectresponsibilityofCRCs,weexpecttheresettlementplantoidentifyhowintheprisonthoseneedsaregoingtobemet.

T1.8 WhatwastheassessedRoSHlevelduringthecustodialpartofthecurrentsentence?

Notallprisonerswillhaveanup-to-dateRoSHassessmentduringthecustodialpartoftheirsentence.Thisquestionisforinformationonly,tounderstandthecontextwithinwhichCRCsdeliveringresettlementservices.

T1.9 Doestheresettlementplantakeaccountoffactorsrelatedtoriskofharm?

Theresettlementplanisnotaplantomanageriskofharm.However,asaminimumthereshouldbenocontradictionsbetweenwhattheresettlementplanproposes,andwhatwouldbereasonableaspartofariskmanagementplan.Forexample,inacasewherethereareknownfactorsrelatedtodomesticabuse,theresettlementplanshouldmakeitclearhowanyproposedaccommodationafterreleasewilltakethesefactorsintoaccount.

T1SDoesresettlementplanningfocussufficientlyontheserviceuser’sresettlementneedsandonfactorslinkedtooffendinganddesistance?

ThisquestionreferstotheworkoftheCRCduringthecustodialpartofthesentence,toplannecessaryresettlementactivity.Inmakingajudgement,inspectorswilltakeintoaccounttherangeofanswerstothequestionsinthissectionandeighupwhetheranystrengthsoutweighanydeficitsoromissions.Sometimestheimportanceofasinglestrengthordeficitwilloutweighalargernumberofotherstrengthsordeficits.Iftheresettlementplansimplyrecordsfactortobeaddressedandmarksthemasascompletedonthesamedate,itmaynotsufficient,unlessthereisevidenceofimplementationactivity.Inspectorswillbearinmindthelevelofneed/complexityinthecase,andwhatisreasonabletoachieveinthelast12weeksbeforerelease.

T2 Doesresettlementactivityfocussufficientlyonsupportingtheserviceuser’sresettlement?

T2.1 Wassufficientworkcompletedtoaddressresettlementneeds?

Inspectorswillhavepreviouslyidentifiedtherelevantresettlementneedsinthiscase.TheyneedtorememberthattheCRChasaresponsibilitytoaddressthefivecorefactorsonly.Forotherfactors,CRCresettlementstaffneedtobeawareofthem,andtakenintoaccountintheirotherwork,buttheydonothavetodeliveranyservicesdirectly.

T2.1Areresettlementservicesdeliveredinlinewiththeserviceuser’sresettlementneeds,prioritisingthosewhicharemostcritical?

Itmightnotbereasonable,orpossibletoaddressalloftheneedsofanindividualprisonerinthe12-weekpre-releaseperiod.Insuchcases,inspectorswillidentifywhichwerethemosturgentresettlementneeds,andwhethertheyweremet.

T2.2Whereverpossible,doresettlementservicesbuildupontheserviceuser’sstrengthsandenhancetheirprotectivefactors?

Thiscouldbeevidencedbythewaythatanyreviewsofresettlementplansarewritten,andhowtheydescribethedialoguewiththeprisoner.Also,theremaybeemailstotheresponsibleofficerwhichdescribethelevelandnatureofcontact.

T2.3 Doesresettlementactivitytakesufficientaccountoftheserviceuser’sdiversityandpersonalcircumstances?

ThiscouldbeintermsofthewayCRCstaffengagedwiththeserviceuserduringtheirtimeincustody,orthespecificsupporttheyprovidedforresettlementneeds.Iftheserviceofferedwas'onesizefitsall',youwillprobablyanswernegatively.

T2.4 Doesresettlementactivitytakesufficientaccountofanyfactorsrelatedtoriskofharm?

Forexample,wasfullriskinformationsharedwithprovidersofaccommodationorETEservices?Werethelocationsofvictimsandpotentialvictims,andanypotentialprohibitivelicencerequirements,recognisedbeforereferralsweremadetoservicesinthecommunity?

T2S Doesresettlementactivityfocussufficientlyonsupportingtheserviceuser’sresettlement?

ThisquestionreferstotheresettlementactivityoftheCRC,includingsupplychainorganisations,duringthecustodialpartofthesentence.IftheCRCThroughtheGateteamcontinuesanyworkafterrelease,thatcanalsobecounted.Inspectorswillnottakeaccountofanyworkdonebyprisonstaffortheresponsibleofficereitherbefore,orafterrelease.Inspectorsneedtobearinmindthelevelofneed/complexity,andwhatisreasonablefortheCRCtoachieveinthelast12weeksbeforerelease.

T3 Isthereeffectivecoordinationofresettlementactivity?

T3.1 Whattypeofaccommodationdidtheserviceusergotoonthefirstnightafterrelease? Thisquestionisaskedforinformationonly.

T3.2 WhatwastheETEstatusoftheserviceuserimmediatelyafterrelease? Thisquestionisaskedforinformationonly.

T3.3 Isthereeffectivecoordinationofresettlementactivitywithotherservicesbeingdeliveredintheprison?

Evidenceforthismightcomefromtheresettlementplanmentioninginformationsharedwithotherprisondepartments,orfromcommunicationwiththeresponsibleofficer.Theremaybegoodcommunicationwithsomeprisondepartments,andlessgoodwithothers.Inspectorswillidentifythemostimportantfactorsforthisserviceuser,andjudgecommunicationforthosefactors.

T3.4Isthereeffectivecommunicationwiththeresponsibleofficerinthecommunity,priortoandatthepointofrelease?

Ideally,theThroughtheGateresettlementworkerwillberecordingtheiractivityonC-Nomis,andthatwillbeautomaticallytransferredontonDelius.Otherevidenceforthismightcomefromtheresettlementplanmentioningcontactwiththeresponsibleofficer,orfromtheresponsibleofficer’srecordonnDelius.

T3.5 Doresettlementservicessupporteffectivehandovertolocalservicesinthecommunity?

WewouldexpecttoseeanupdatehavingbeengiventotheresponsibleofficerfromtheCRCstaffintheprison.Iftheinformationhascomefromelsewhereintheprison,orthesourceisunclear,choose“yes”.Itisreasonablethattheresponsibleofficerknowsaboutalltheactivitiestheprisonerhasbeendoingbeforerelease,andaboutanyarrangementsmadeforhandovertocommunityservicese.g.substancesmisuseorbenefitsagencyappointments.

T3S Isthereeffectivecoordinationofresettlementactivity?

ThisquestionreferstocoordinationofarrangementssurroundingthereleasebytheCRCresettlementteam.Wewillnottakeintoaccountanyactivitybyprisonstaffortheresponsibleofficer.Inspectorswillweighupwhetheranystrengthsoutweighanydeficitsoromissions.Sometimestheimportanceofasinglestrengthordeficitwilloutweighalargernumberofotherstrengthsordeficits.Inspectorswillbearinmindthelevelofneed/complexity,andwhatisreasonabletoachieveinthelast12weeksbeforerelease.