pro services 1 partial restaurants - elías magaña
DESCRIPTION
Types of restaurants, characteristics and exemplesTRANSCRIPT
TYPE OF RESTAURANTS
ELÍAS ROMÁN MAGAÑA PERALTA
GASTRONOMY
GAMIX - 53
SERVICES ENGLISH
TEACHER: LORENA REYES AGUILAR
22/January/2014
WHAT A RESTAURANT IS?A Restaurant is a fixed establishment which offers Food & Beverages services. All restaurants are created on base of the menu that they will offer, the type of clients (target market) and the thematic.
CAFETERIA
MAIN CHARACTERISTICS
• They have tables with containers
• The people can order to how their own food will be prepared
• They are mostly found in schools, universities, hotels and enterprises
• The users are often students and workers
• Usually there are many tables and chairs to use
• There aren't rules of which table we must or with who we can sit to eat
TYPE OF FOOD SERVED
• Cooked food
• Cold food
• Salads
• Simple meals
• Sandwiches
• Beverages
• Juices
PATRON TREATMENT
• No waiters
• Tables with food to choise or a menu
• They have attenders and give the clients a service for charge or serve the food
• The janitor is cleaning all the dirty that the previous clients left
EXEMPLES
FAST FOOD RESTAURANT
MAIN CHARACTERISTICS
• Fast service and already prepared food
• Take away service option
• No crockery and neither cutlery
• Many tables to choise
• Thematic or colorful
• They usually have a kid's menu and a games section
• Not really big establishments, but depends on where are they
• They are often found in the downtowns and in the malls
• They are very popular nowadays
TYPE OF FOOD SERVED
• Fast food
• Burgers
• Fried food
• Hot dogs
• Tacos
• Baguettes
• Pizzas
• Quesadillas
• Tortas
• Sodas
PATRON TREATMENT
• No waiters or waitress, just cashiers
• The janitor cleans the dirty that the previous clients left
• The clients just order, sit to eat their meals and go out whenever they want
• The clients can take away their meals even if they started to eat them inside the restaurant
• Their meals are served in a tray
• They can take the auto service option when they are driving or they don't have time to eat there
EXEMPLES
CASUAL RESTAURANT
MAIN CHARATERISTICS
• Clients pay for the casual atmosphere
• The restaurant offers high quality products
• Clients pay when their finish your meals
• It has a familiar atmosphere, that means that you can eat with your family, friends or girl/boyfriend like in "home"
• People can talk about anything and laugh for enjoy more their stay
TYPE OF FOOD SERVED
• Cooked food• Cold food• Sodas• Beverages• Desserts
PATRON TREATMENT
• Personal is always attending you since you enter to the restaurant and till you leave.
• It could be a hostess
• It could have american service or buffet service
• You pay at the end of your meals
• In case of having all the waiters busy, the service manager or waiters captain can attend you without problem
• The treatment is friendly
EXEMPLES
FAST CASUAL-DINING RESTAURANT
MAIN CHARACTERISTICS
• You pay when you order• Only prepared food and beverages• Could eat there or to take-away
TYPE OF FOOD SERVED
• Cooked food• Cold food• Fast food• Sodas• Beverages
PATRON TREATMENT
• Simple and fast service• No waiters or hostess• Paying at ordering
EXEMPLES
COFFEEHOUSE
MAIN CHARACTERISTICS
• You could stay there talking with others all the time you want• Confortable atmosphere• Social place• Perfect for work at the laptop
TYPE OF FOOD SERVED
• Bagels• Teas• Coffees• Croissants• Paninis• Donuts• Cakes
PATRON TREATMENT
• Simple and fast service• Wi-Fi connection• Paying before leaving the establishment• Waiters
EXEMPLES
PUB
MAIN CHARACTERISTICS
• Similar yo bars but with an open area• Irish/Britanic concept• Music/live bands
TYPE OF FOOD SERVED
• High selection of beers• Cocktails• Snacks• High quality food• Cooked and fried food
PATRON TREATMENT
• Casual services with waiters/waitress and possibly hostess
EXEMPLES
BISTROS & BRASSIERE
MAIN CHARACTERISTICS
• Familiar restaurant-Simple dishes• Relaxed atmosphere• Intimate for couples• Large menu
TYPE OF FOOD SERVED
• Main dishes• Appetizers• Beverages• Wines• Desserts
PATRON TREATMENT
• Casual and quick service• Paying at the end of the meals• Reservation• Refined service
EXEMPLES
ETHNIC RESTAURANT
MAIN CHARACTERISTICS
• Particular multicultural cuisine• Ethnic atmosphere
TYPE OF FOOD SERVED
• Ethnic dishes• Beverages• Sodas
PATRON TREATMENT
• Quick service
EXEMPLES
WHY IS IT IMPORTANT TO HAVE SUCH
DIFFERENT TYPES OF RESTAURANTS?
Having many types of restaurants is good because it can allow the clients to have different options to choise and also the competitiveness between the restaurants depends only in the kind of food served, the prices and the services that are offered. So, having types of restaurants such as these allow the people to create differents concepts of F&B establishments and the clients to taste new things.