principles of marketing- new product development

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    PPRINCIPLESRINCIPLES OFOF MMARKETINGARKETING

    Product Management / New ProductDevelopment

    Prof. Rushen Chahal

    Prof. Rushen Chahal 1

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    Learning contentsLearning contents

    1. Understand and describe the product life

    cycle concept

    2. Appreciate the market evolution conditions3. Describe about the approaches of product

    positioning

    4. Understand and describe the new productdevelopment process

    Prof. Rushen Chahal 2

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    1. The product lifecycle (PLC)1. The product lifecycle (PLC)

    Product lifecycle concept:- an analytical toolto assess the life span of a product class orproduct form or service.

    y Product class another name for product

    category, e.g. clothes, toilet accessories

    y Product form a products name or structureor type, e.g. jeans, mouthwash

    Prof. Rushen Chahal 3

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    1. The product lifecycle (PLC)1. The product lifecycle (PLC)

    Prof. Rushen Chahal 4

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    a. Stage1a. Stage1 PrePre--launch phaselaunch phase

    During product development, sales are zero

    and the company's investment costs mount.

    Profits are negative or low because of thelow sales and high distribution and promotion

    expenses.

    Much money is needed to attract distributors

    and build their inventories.

    Prof. Rushen Chahal 5

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    b. Stage 2b. Stage 2 -- The introduction phaseThe introduction phase

    Priority is to generate awareness of the

    product among the target segments and to

    stimulate product trial Need to gain strong distribution networks to

    build demand

    Need a unique selling point to beat

    competition

    Prof. Rushen Chahal 6

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    c. Stage 3c. Stage 3 -- The growth phaseThe growth phase

    There is for a rapid increase in trial and

    purchases.

    Need to build as much brand preference and

    loyalty as possible.

    Profits hopefully will rise rapidly during this

    phase.

    Prof. Rushen Chahal 7

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    d. Stage 4d. Stage 4 -- The mature phaseThe mature phase

    The product achieves as much as it is going

    to.

    Heavy price competition and increased

    marketing expenditure may be required to

    retain brand loyalty.

    Distribution channels may need careful

    handling during this phase.

    Prof. Rushen Chahal 8

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    e. Stage 5e. Stage 5-- The decline phaseThe decline phase

    Once a product goes into decline for market

    based reasons, it is almost impossible to stop it.

    Decline can be as a result of a number ofreasons, e.g. environmental or technological

    issues or poor management.

    Prof. Rushen Chahal 9

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    2. Market evolution2. Market evolution

    Three components are involved in

    market evolution:

    a. The diffusion of innovation (customersadopt new products)

    b. The evolution and acceptance of

    technology.

    c. The impact of competition.

    Prof. Rushen Chahal 10

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    2. Market evolution2. Market evolution

    a. The diffusion of innovation.

    y Innovators first movers; buy and adopt specific

    categories early

    y Early adopters enters early and generates trial to

    mass market

    y Early majority mass market starts to build up; but

    wait for best price before adoptingy Late majority less interested; wait and see

    y Late adopters / laggards little interest and averse

    to changes

    Prof. Rushen Chahal 11

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    2. Market evolution2. Market evolution

    b. Acceptance of technology.

    Technological innovation can be used

    to extend the product lifecycle byhelping to refresh and update a

    product.

    T

    echnological innovation can alsoshorten a lifecycle by rendering a

    product obsolete.

    Prof. Rushen Chahal 12

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    2. Market evolution2. Market evolution

    c. The impact of competition

    Competitors can be classified

    according to their timing in entering amarket, e.g.:

    Pioneers.

    Early imitators.

    Early differentiators.

    Early nichers.

    Late entrants.Prof. Rushen Chahal 13

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    3. Positioning products3. Positioning products

    There are 3 main areas for repositioning andproduct improvement:

    Quality - reliability, durability, dependability,speed, taste, colour, price, packaging, etc.

    Design - appearance, texture, taste, smellfeel or sound, etc.

    Performance convenience, ease ofhandling, efficient.

    Prof. Rushen Chahal 14

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    Prof. Rushen Chahal 15

    33.. PositioningPositioning productsproducts

    Perceptual

    Map

    QQ

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    Prof. Rushen Chahal 16

    1. Idea generation

    2. Idea screening

    3. Concept development and testing

    4. Business analysis

    5. Product development

    6. Test marketing7. Commercialization

    4. New-Product Development Process

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    1. Idea Generation

    Internal sources refer to the companys own

    formal research and development,management and staff

    External sources refer to sources outside the

    company such as customers, competitors,distributors, suppliers, and licensing

    Prof. Rushen Chahal 179-9

    4. New-Product Development Process

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    2. Idea Screening

    Idea screening:- refers to reviewing new-

    product ideas in order to drop poor ones as

    soon as possible

    Prof. Rushen Chahal

    18

    9-10

    4. New-Product Development Process

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    3. Concept Development and Testing

    Product idea:- an idea for a possible

    product that the company can see itselfoffering to the market

    Product concept:- a detailed version of the

    idea stated in meaningful consumer termsProduct image:- the way consumersperceive an actual or potential product

    Prof. Rushen Chahal 199-11

    4. New-Product Development Process

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    4. Business Analysis

    Business analysis involves a review of the

    sales, costs, and profit projections to findout whether they satisfy the companys

    objectives

    Prof. Rushen Chahal 209-15

    4. New-Product Development Process

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    5. Product development

    Product development involves the creating

    a prototype

    - testing by the R&D or field/engineering

    departments. Requires an increase in

    investment

    Prof. Rushen Chahal 219-16

    4. New-Product Development Process

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    6. Test marketing

    Test marketing is the stage at which the

    product and marketing program areintroduced into more realistic marketingsettings

    Standard Test market audit (long time)

    Controlled Test using a research firm totest several locations or shops

    Prof. Rushen Chahal 229-17

    4. New-Product Development Process

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    7. Commercialization

    Commercialization is the introduction of the

    new product

    When to launch

    Where to launch

    Planned market rollout

    Prof. Rushen Chahal 23

    4. New-Product Development Process