principles of marketing- new product development
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PPRINCIPLESRINCIPLES OFOF MMARKETINGARKETING
Product Management / New ProductDevelopment
Prof. Rushen Chahal
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Learning contentsLearning contents
1. Understand and describe the product life
cycle concept
2. Appreciate the market evolution conditions3. Describe about the approaches of product
positioning
4. Understand and describe the new productdevelopment process
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1. The product lifecycle (PLC)1. The product lifecycle (PLC)
Product lifecycle concept:- an analytical toolto assess the life span of a product class orproduct form or service.
y Product class another name for product
category, e.g. clothes, toilet accessories
y Product form a products name or structureor type, e.g. jeans, mouthwash
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1. The product lifecycle (PLC)1. The product lifecycle (PLC)
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a. Stage1a. Stage1 PrePre--launch phaselaunch phase
During product development, sales are zero
and the company's investment costs mount.
Profits are negative or low because of thelow sales and high distribution and promotion
expenses.
Much money is needed to attract distributors
and build their inventories.
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b. Stage 2b. Stage 2 -- The introduction phaseThe introduction phase
Priority is to generate awareness of the
product among the target segments and to
stimulate product trial Need to gain strong distribution networks to
build demand
Need a unique selling point to beat
competition
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c. Stage 3c. Stage 3 -- The growth phaseThe growth phase
There is for a rapid increase in trial and
purchases.
Need to build as much brand preference and
loyalty as possible.
Profits hopefully will rise rapidly during this
phase.
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d. Stage 4d. Stage 4 -- The mature phaseThe mature phase
The product achieves as much as it is going
to.
Heavy price competition and increased
marketing expenditure may be required to
retain brand loyalty.
Distribution channels may need careful
handling during this phase.
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e. Stage 5e. Stage 5-- The decline phaseThe decline phase
Once a product goes into decline for market
based reasons, it is almost impossible to stop it.
Decline can be as a result of a number ofreasons, e.g. environmental or technological
issues or poor management.
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2. Market evolution2. Market evolution
Three components are involved in
market evolution:
a. The diffusion of innovation (customersadopt new products)
b. The evolution and acceptance of
technology.
c. The impact of competition.
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2. Market evolution2. Market evolution
a. The diffusion of innovation.
y Innovators first movers; buy and adopt specific
categories early
y Early adopters enters early and generates trial to
mass market
y Early majority mass market starts to build up; but
wait for best price before adoptingy Late majority less interested; wait and see
y Late adopters / laggards little interest and averse
to changes
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2. Market evolution2. Market evolution
b. Acceptance of technology.
Technological innovation can be used
to extend the product lifecycle byhelping to refresh and update a
product.
T
echnological innovation can alsoshorten a lifecycle by rendering a
product obsolete.
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2. Market evolution2. Market evolution
c. The impact of competition
Competitors can be classified
according to their timing in entering amarket, e.g.:
Pioneers.
Early imitators.
Early differentiators.
Early nichers.
Late entrants.Prof. Rushen Chahal 13
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3. Positioning products3. Positioning products
There are 3 main areas for repositioning andproduct improvement:
Quality - reliability, durability, dependability,speed, taste, colour, price, packaging, etc.
Design - appearance, texture, taste, smellfeel or sound, etc.
Performance convenience, ease ofhandling, efficient.
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33.. PositioningPositioning productsproducts
Perceptual
Map
QQ
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1. Idea generation
2. Idea screening
3. Concept development and testing
4. Business analysis
5. Product development
6. Test marketing7. Commercialization
4. New-Product Development Process
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1. Idea Generation
Internal sources refer to the companys own
formal research and development,management and staff
External sources refer to sources outside the
company such as customers, competitors,distributors, suppliers, and licensing
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2. Idea Screening
Idea screening:- refers to reviewing new-
product ideas in order to drop poor ones as
soon as possible
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9-10
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3. Concept Development and Testing
Product idea:- an idea for a possible
product that the company can see itselfoffering to the market
Product concept:- a detailed version of the
idea stated in meaningful consumer termsProduct image:- the way consumersperceive an actual or potential product
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4. New-Product Development Process
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4. Business Analysis
Business analysis involves a review of the
sales, costs, and profit projections to findout whether they satisfy the companys
objectives
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4. New-Product Development Process
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5. Product development
Product development involves the creating
a prototype
- testing by the R&D or field/engineering
departments. Requires an increase in
investment
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4. New-Product Development Process
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6. Test marketing
Test marketing is the stage at which the
product and marketing program areintroduced into more realistic marketingsettings
Standard Test market audit (long time)
Controlled Test using a research firm totest several locations or shops
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4. New-Product Development Process
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7. Commercialization
Commercialization is the introduction of the
new product
When to launch
Where to launch
Planned market rollout
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4. New-Product Development Process