principles of management bba (hons) 4 th semester (lectures 31,32,33) human resource management by:...
TRANSCRIPT
![Page 1: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/1.jpg)
Principles of Management
BBA (Hons) 4th Semester
(Lectures 31,32,33)
Human Resource Management
By: Farhan Mir
![Page 2: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/2.jpg)
Management Functions
PlanningOrganizing
“Human Resource Management”
Leading Controlling
![Page 3: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/3.jpg)
Introduction to Introduction to HRMHRM
![Page 4: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/4.jpg)
What is HUMAN RESOURCE MANAGEMENT
The management function that deals with recruitment, placement, training, development of organization members.
HRM is a process for staffing the organization and sustaining high employee performance.
HRM can be defined as all the practices, systems and procedures implemented to attract, acquire, develop and manage human resources to achieve the goals of an organization.
Simply it is managing the employment relationship
![Page 5: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/5.jpg)
Importance of “Human Resource Management” Staff is the most important
resource of an organization.
Human resource is the key ingredient to success.
“Human resource” creates organizational accomplishments and innovations.
![Page 6: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/6.jpg)
Components of a HRM SystemComponents of a HRM System
Recruitment/Recruitment/DecruitmentDecruitment
Recruitment/Recruitment/DecruitmentDecruitment
Training/Training/DevelopmentDevelopment
Training/Training/DevelopmentDevelopment
Compensation &Compensation &BenefitsBenefits
Compensation &Compensation &BenefitsBenefits
PerformancePerformanceManagementManagement
PerformancePerformanceManagementManagement
Human Resource Human Resource PlanningPlanning
Human Resource Human Resource PlanningPlanning
OrientationOrientationOrientationOrientationSelectionSelectionSelectionSelection
Career Career DevelopmentDevelopment
Career Career DevelopmentDevelopment
HRMHRM
![Page 7: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/7.jpg)
Human Resource PlanningPlanning
![Page 8: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/8.jpg)
HRM “Planning”
Human resource planning is designed to ensure the future personnel needs will be constantly and appropriately met.
The process by which managers ensure that they have the right number and kinds of people in the right places, and at the right times, who are capable of effectively and efficiently performing assigned tasks.
![Page 9: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/9.jpg)
Planning..
It is accomplished through analysis of
Internal factors : Current and expected skill needs, vacancies and departmental expansions and reductions.
Environmental factors: Labor markets, use of computers to build and maintain information about employees
![Page 10: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/10.jpg)
Planning ………. (continued)
Current Assessment:Job analysis
Defines jobs and the behaviors to perform them .
Job description A written statement of what a job holder does, how its done
and why it is done.
Job specification A statement of the minimum qualifications that a person must
possess to perform a given job successfully.
Meeting Future Human Resource Needs.
![Page 11: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/11.jpg)
RecruitmentRecruitment &DecruitmentDecruitment
![Page 12: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/12.jpg)
Recruitment
The development of a pool of job candidates in accordance with a human resource plan
It is the process of locating, identifying, and attracting capable applicants.
Decruitment
Techniques for reducing the labor supply within an organization. e.g. firing ,layoffs, transfers, retirements.
![Page 13: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/13.jpg)
Recruitment….(continued)
Job description : A written description of a non-management job, covering
title, duties and responsibilities and including its location on the organization chart.
Position description: A written description of a management position.
Hiring specification: It defines the education, experience and skills an
individual must have in order to perform effectively in the position he/she is applying
![Page 14: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/14.jpg)
Process of Recruitment
Steps in the Recruitment process:Internal Search
Advertisement of a job vacancy.
Web based advertising.
Preliminary contact with potential job candidates.
Initial screening to create a pool of qualified applicants.
Methods of Recruitment process:External Recruitment
Internal Recruitment
![Page 15: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/15.jpg)
SelectionSelection
![Page 16: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/16.jpg)
Selection The process of assessing candidates and
appointing a post holder to ensure that the most appropriate candidates are hired.
The scheme used for optimally staffing the organization
![Page 17: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/17.jpg)
Selection Criteria
1.Completed Job Applications: This step indicates the employee desire position
and this application provides information useful for interviews.
2. Interviews: It is most common method in which selection
committee evaluates a candidate’s abilities by following methods:
![Page 18: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/18.jpg)
Selection Criteria (continued)
Types Of Interviews: Testing: To measure the job and learning skills of the
candidate. Initial Screening: A type of interview in which questions are asked
about experience of the candidate and his salary expectations
Panel and Serial interviews. To evaluate a candidate for the job.
![Page 19: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/19.jpg)
Steps In Selection (continued)
• In Depth Selection Interviews: These interviews are conducted by the manager to whom the
applicant will report. The objective of this step is to find out more about applicant as
an individual.
3. Background Checks: Selection committee confirm the truthfulness of application
Résumé or of the application form. The previous supervisor of the applicant is called to confirm
this information and to get his career highlights.
![Page 20: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/20.jpg)
Steps In Selection (continued)
4.Physical Examination:
It is conducted to ensure the physical fitness of applicant.
![Page 21: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/21.jpg)
Steps In Selection (continued)
WelcomePosition / titleAuthority, duties and responsibilitiesStarting date, normal work hoursStarting salaryBenefit packageOther - probationary period, travel, etc.
5.Job Offer:
![Page 22: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/22.jpg)
OOrientationrientation
![Page 23: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/23.jpg)
Orientation
Introduction of a new employee to his/her job and the organization.
A program designed to help employees fit smoothly into an organization; also called socialization.
Orientation or socialization is designed to provide new employees with the information needed to function comfortably and effectively in the organization.
![Page 24: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/24.jpg)
Orientation (continued)
It conveys three types of information:1. General information about daily work
routine.2. Review of organization’s
history ,purpose operations, and products or services and contribution of employee’s job to the organization’s needs.
3. Presentation of organization’s policies, work rules and employee benefit.
![Page 25: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/25.jpg)
Types of Orientation
Two types of orientation:1. Work unit orientation: Familiarizes employee with goals of work unit,
contribution to the unit’s goals, introduction to co-workers.
2. Organization orientation: Informs employee about the organization’s
objectives, history ,philosophy procedures and rules, human resource policies and benefits. Tour of organization’s work facilities.
![Page 26: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/26.jpg)
Training Training
![Page 27: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/27.jpg)
Training Programs
A process designed to maintain or improve current job performance.
Most training is directed at upgrading and improving an employee’s abilities or skills.
![Page 28: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/28.jpg)
Why Training and Developmental Program?
To improve three types of skills
1) Technical skills2) Interpersonal skills3) Problem solving skills
![Page 29: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/29.jpg)
Training Methods
1) Most training takes place on the job because this approach is simple and inexpensive.
2) Some skill training is too complex to learn on the job. in such cases it should take place outside the work setting.
![Page 30: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/30.jpg)
Employees Performance Employees Performance ManagementManagement
![Page 31: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/31.jpg)
Employee Performance Management
Performance management is a process used within organization to establish and evaluate an individual’s job performance to achieve goals and objectives.
![Page 32: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/32.jpg)
Performance Management
Performance Appraisal
A process of systematically evaluating
performance and providing feedback upon
which performance adjustments can be made.
Performance appraisal should be based on job
analysis, job description, and job specifications.
![Page 33: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/33.jpg)
Types of Performance Appraisal
Informal Performance Appraisal:
“The process of continually feeding back to subordinates information regarding their work performance”
Formal Performance Appraisal: “A formalized appraisal process for rating work
performance, identifying deserving raises or promotions, and identifying those in need of further training”.
![Page 34: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/34.jpg)
GraphicGraphicRatingRatingScaleScale
Written Written EssaysEssays
Critical Critical IncidentsIncidents
360 Degree360 DegreeFeedbackFeedback
MultipersonMultipersonComparisonsComparisons
BARSBARSBehavioralBehavioralAnchoredAnchored
Rating ScalesRating Scales
Performance AppraisalMethods
![Page 35: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/35.jpg)
Written essay
A technique in which an evaluator writes out employee strengths,weeknesses,past performance and potential.
Advantages of this is simple to use.
Disadvantages of this is more a measure of evaluators writing ability than of employee actual performance.
![Page 36: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/36.jpg)
Behaviorally anchored rating scales (BARS)
A performance appraisal technique that appraises an employee on example of actual job behavior.
Advantage focus on specific and measurable job behaviors.
Disadvantage time consuming difficult to develop.
![Page 37: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/37.jpg)
Multiperson comparisons
Performance appraisal techniques that compare one individuals performance with that of one or more other individuals.
• Group ranking• Individual ranking
Advantage compares with one another.
Disadvantage unwieldy with large no of employees.
![Page 38: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/38.jpg)
360 degree feedback
A performance appraisal method that utilizes feedback from supervisors employees and coworkers.
Advantage of this is thorough.
Disadvantage time consuming.
![Page 39: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/39.jpg)
Career DevelopmentCareer Development
![Page 40: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/40.jpg)
Career
A sequence of positions held by a person during his or her lifetime.
It is also defined as “advancement”.
![Page 41: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/41.jpg)
Career Development(Past)
Programs typically designed by organizations To advance their work activities within specific
organization. Provide information ,assessment and training to
help employees to realize their career goals. Attract and retain highly talented people.
![Page 42: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/42.jpg)
Career Development(Today)
Wide spread organizational changes have lead to uncertainty and chaos concerning the concept of traditional organizational career.
![Page 43: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/43.jpg)
Current Issues Of Current Issues Of Human Resource Human Resource
ManagementManagement
![Page 44: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/44.jpg)
Current Issues Of HRM
Workforce Diversity:
A workforce that’s more heterogeneous in term of gender, ethnicity, age and other characteristics that reflect differences.•Selection•Recruitment•Orientation & Training
![Page 45: Principles of Management BBA (Hons) 4 th Semester (Lectures 31,32,33) Human Resource Management By: Farhan Mir](https://reader036.vdocuments.us/reader036/viewer/2022081519/56649e1a5503460f94b075df/html5/thumbnails/45.jpg)
Current Issues Of HRM (continued)
Work-Life Balance:
Balance between family life and work life. Employees can not leave their families.
• Family Friendly Benefits
•Dual Career Couples