principles of effectiveness by derek hendrikz
DESCRIPTION
Principles of Effectiveness by Derek Hendrikz covers effectiveness, efficiency, time, cost, quality, scope and project. www.derekhendrikz.comTRANSCRIPT
Copyright © 2014
Derek Hendrikz Consulting
www.derekhendrikz.com
www.derekhendrikz.com
Effectiveness vs.
Efficiency
Being efficient means…
…achieving a desired result without wasted energy or effort…
www.derekhendrikz.com
Efficiency implies…
That the less energy spent on work produced, the higher the level of efficiency.
The mathematics of efficiency will reduce energy waste but cannot ensure relevant functioning.
We could therefore chop down a forest with engineering precision and no wasted energy, but still our efficiency will not guarantee that we are chopping down the right forest.
It is for this reason that efficiency needs its polar opposite ‘effectiveness’, collectively they provide performance that is relevant.
Concepts usually associated with efficiency are ‘time-saving’, ‘work-saving’, and ‘un-wasteful’. www.derekhendrikz.com
The formula for efficiency…
www.derekhendrikz.com
Work ProducedEnergy Used >1
Being effective means…
…producing a specific and predetermined result at a specific and predetermined cost, time and quality…
www.derekhendrikz.com
Effectiveness implies…
Being successful in a specific field. Unlike efficiency, effectiveness has external focus. Effectiveness is about the result you produce, but more
importantly, effectiveness should not only produce intent, but it must produce a needed and relevant intent. Effectiveness is thus what the customer wants.
A high performing organization will work towards equilibrium between effectiveness and efficiency.
Effectiveness is usually located with core business, whilst efficiency mostly dominates the support functions of an organization.
Of course it is never a case of either / or…
www.derekhendrikz.com
Effectiveness example…
A private hospital might offer effective childbirth by having a gynecologist, a pediatrician, an anesthetist, and four
nurses available for the labor. This contradicts an efficient childbirth, where we would only have one doctor
doing the work of four.
www.derekhendrikz.com
PMBOK 6 point Star Variables
www.derekhendrikz.com
Triangle 1 Triangle 2
Scope Risk
Cost Quality
Time Resources