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Page 1: Pricing by Preston McAfee
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Your last name is your password. If you have any questions or have forgotten your password, please contact the Coordinating Board.

Microsoft Confidential 2

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Microsoft Confidential 3

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Microsoft Confidential 4

Professional Experience • Microsoft, Chief Economist & CVP• Google, Research Director• Yahoo, Chief Economist

Economics Professor • UWO• UTexas • CalTech

• MIT • U of Chicago

Expert Testimony • Exxon-Mobil• BP-Arco • FTC v. Rambus

• Peoplesoft-Oracle • US Congress

Author & Editor • Articles: 100+ on Auctions, Pricing, Strategy, Antitrust, ML, Computational Advertising• Books: Competitive Solutions, Introduction to Economic Analysis• Editor: Am Econ Rev, JET, Econ Inquiry, TEAC

Market Design • Co-designer, U.S. Spectrum auction• Mexican spectrum, microwave auctions

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Pricing strategy determines customer segmentationand price points

Microsoft Confidential 5

Engineering

EconomicsSales & Marketing

Engineering enables product features and generates core consumer valuations

Sales & Marketing goes to market, conveys value proposition to customer base

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Microsoft Confidential 6

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Microsoft Confidential 7

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Microsoft Confidential 8

I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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Microsoft Confidential 9

I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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Microsoft Confidential 10

Pricing 101

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“all phone prices are offered only with activation of a new line of service with verizonwireless, under the terms and conditions of selected service plan.”

“prices exclusive to t-mobile.com and valid only with new service activation.”

Microsoft Confidential 11

Pricing 101

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Microsoft Confidential 12

Pricing 101

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Microsoft Confidential 13

Pricing 101

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Microsoft Confidential 14

Pricing 101

Complex,Difficult,Inscrutable Offer

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Microsoft Confidential 15

I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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prices depend on customer characteristics

offer discounts to elastic (price sensitive) customersdiscounts offered on basis of factors correlated with price sensitivity

Microsoft Confidential 16

Monopoly Pricing

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Microsoft Confidential 17

Monopoly Pricing

mcmcmcp 25.145

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mcmcmcp 67.15.15.2

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For different demand segments, typically want different pricesor price discrimination (AKA value-based pricing)

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Microsoft Confidential 18

I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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Microsoft Confidential 19

Price Discrimination

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Microsoft Confidential 20

Price Discrimination

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Microsoft Confidential 21

Price Discrimination

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Mar 2005 July 2005 June 2006Large Business $289.99 $334.99 $294.95GSA/DOD $266.21 $334.99 $294.95Home $275.49 $267.99 $265.45Small Business $246.49 $267.99 $265.45

Microsoft Confidential 22

Price Discrimination

Part Number A 019 3405

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Microsoft Confidential 23

Example “Damage” Pharmaceutical pricing • Same active in ingredients in veterinary and human meds, quality assurance only given for humans version 486SX, 487SX Chips • Disabled math co-processor IBM LaserPrinter E • Added chips to slow processing Sony 74, 60 minute mini-discs • Differ by instructions on disc Amazon “super saver” free shipping (7-10 days) • Hold the item in the warehouse for a few days

• Copied by many online retailers, price sensitive consumers willing to wait

Price Discrimination

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Microsoft Confidential 24

IBM LaserPrinter 10L(4029-040) IBM LaserPrinter 5E(4029-010)

Added chips to slow processing

Price Discrimination

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Microsoft Confidential 25

Price Discrimination

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Microsoft Confidential 26

Price Discrimination

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Microsoft Confidential 27

Price Discrimination

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Microsoft Confidential 28

Price Discrimination

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Microsoft Confidential 29

Price Discrimination

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Microsoft Confidential 30

Price Discrimination

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Price Discrimination

High: $59.95 (3x Low Price)

Low: $21.73(66% off High Price)

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Microsoft Confidential 32

AWS Spot Market PricesWhen price spikes, VM evicted and work lost

Price Discrimination

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http://www.oddee.com/item_96454.aspx

http://www.guns.com/2012/09/07/buy-diamond-get-free-rifle/

Microsoft Confidential 33

Price Discrimination

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Microsoft Confidential 34

Price Discrimination

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I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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Types: Prices End in 9 • Helps customers convince themselves it’s worth buying

• Works best with luxury goods Anchoring • Establish a high a reference price (so lower price looks like a great deal) Present Bias (TCO) • Significantly discounting future costs (purchase price vs. TCO) Survivorship Bias • Discounting failures or missing observations

• Examples: Movie stars, pro athletes & tech startup entrepreneurs Consideration Sets • People use “consideration sets” to make decisions

• Offer three alternatives (GBB: good, better, best)• Branding to put product in consideration sets

Salient Attributes • Focus on most “important” factor and ignore the rest Shrouded Attributes • Neglect to read the fine print

Psychology

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Microsoft Confidential 37

Psychology

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• Value (and price) of storage is based several factors:

Microsoft Confidential 38

Psychology

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Microsoft Confidential 39

Psychology

$ Per Millions StandardStorage InfrequentAccess AdditionalChargeReads $0.40 $1.00 +150%Writes $5.00 $10.00 +100%

2) Pricing info below is “buried” in pricing page1) AWS Access Fees:

Retrieval: same as monthly per GB price+ more fine print

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Microsoft Confidential 40

I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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Weekly Circulars

Microsoft Confidential 41

Grocery prices vary dramatically from week to weekWhy?Turkeys are cheapest when demand is highest

Competition

Grocery prices vary dramatically from week to weekWhy?Turkeys are cheapest when demand is highest

Weekly Circulars

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Microsoft Confidential 42

Competition

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Competition

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Competition

Source: camelcamelcamel.com

Acer 24” Monitor$109.99

$179.99

Amazon Price

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Microsoft Confidential 45

Acer 24” Monitor

Competition

Source: camelcamelcamel.com

Amazon Price3rd Party Price

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Competition

2¢ difference is a 30% profit increase for retailer Ten cent differences common nearby

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Competition

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I. Pricing 101II. Monopoly PricingIII. Price DiscriminationIV. Psychology of PricingV. CompetitionVI. Dynamics

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SeatsRemainingCustomersRemainingE*

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