preventing & responding to coronavirus in torbay€¦ · •virucidal disinfectant bs en 14476...
TRANSCRIPT
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Preventing & responding to coronavirus in TorbayTourism webinars – Leisure and the visitor economy
5 August 2020
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Webinar Etiquette today
• The webinar will be recorded for non-attendees for access via our website and/or
Youtube. If you do not wish to be seen please turn off your video; we will only see
your name on a blank screen.
• All participants will be muted to start with.
• Please ask questions using the chat function.
• Any questions are welcome. If we run out of time please email further questions to
[email protected] where we will answer them.
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Welcome & introductions
Third of a series of webinars for the Tourism sector in Torbay
Host & presenters today:
Helen Perkins, Torbay Council Environmental Health
Katherine Allday, Torbay Council Environmental Health
Lex Gainsbury, Torbay Council Public Health
Candice Sainsbury, Torbay Council Public Health
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Visitor indoor
and
outdoor
attractions
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Agenda
Welcome & introductions
Preparation
Response
Scenarios
Key messages
Q&A
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Preparation
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Preparation
Coronavirus Risk Assessment
• Identify, assess and control the hazards relating to coronavirus
• Consult with staff
• Train staff on new procedures
• Review regularly
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Communication and Customer Information
• Coronavirus information on websites
• Clear information on booking –• what to expect at business
• what is expected of customers
• Track and trace information
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Managing The Risk
• Social distancing – 2 metre rule
• Cleaning – enhanced and more frequent
• Hand hygiene
• PPE
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Cleaning
• New focus on hand contact points
• Consider whether cleaners should need to wear PPE
• Take care not to transfer virus between different parts of the business
• Virucidal disinfectant BS EN 14476 or 0.1% Sodium Hypochlorite (Bleach)
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Response
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A Case
COVID-19 Case Definition:
• High temperature
• New, continuous cough
• Loss of, or change to, sense of smell or taste
(as at 18/05/20)
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A Contact
Direct close contact:
• Face to face contact within 1 metre for any length of time
• eg being coughed on, face to face conversation, skin contact
• eg children, staff or customers in a ‘bubble’
Extended close contact:
• Within 2 metres for more than 15 minutes
• eg travelling in a small vehicle
These still apply when face coverings are worn
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An Outbreak
2 or more confirmed cases in the same group / class / bubble / office
space in the same setting within 14 days (not a household)
Suggests spread in the setting
A Cluster
2 or more confirmed cases in the same overall setting within 14 days (no clear link)
Suggests spread from the community
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Principles
Infectious period = from 48 hours before symptom onset (or date of test) to 7 days after
Incubation Period =
time between exposure to the virus and developing symptoms
= up to 14 days (usually shorter)
Someone with a positive test = a confirmed case
They isolate 8 days Contacts isolate 14 days
Someone with symptoms = possible case
Isolate Get tested - NHS portal / 119
15 COVID-19 Educational Settings
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Principles
Infectious period = from 48 hours before symptom onset (or date of test) to 7 days after
Incubation Period =
time between exposure to the virus and developing symptoms
= up to 14 days (usually shorter)
Someone with a positive test = a confirmed case
They isolate 10 days Contacts isolate 14 days
Someone with symptoms = possible case
Isolate Get tested - NHS portal / 119
16 COVID-19 Educational Settings
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Principles
Infectious period = from 48 hours before symptom onset (or date of test) to 7 days after
Incubation Period
= time between exposure to the virus and developing symptoms
= up to 14 days (usually shorter)
Someone with a positive test = a confirmed case
Isolate the case Contacts isolate for 14 days
Someone with symptoms = possible case
Isolate - do not come to setting Get tested - NHS portal / 119
17 COVID-19 Educational Settings
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Principles
Infectious period
= from 2 days before symptom onset (or date of test if asymptomatic) to 10 days after
Incubation Period
= time between exposure to the virus and developing symptoms
= up to 14 days (usually shorter)
Someone with a positive test = a confirmed case
Isolate the case 10 days Contacts isolate for 14 days
Someone with symptoms = possible case
Isolate - do not come to setting Get tested - NHS portal / 119
18 COVID-19 Educational Settings
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Contacts of contacts
19 COVID-19 Educational Settings
Partner of your receptionist tests
positive
Whole household has to isolate –(including staff member & any
children)
People in setting have not had contact
with the father
Therefore they do NOT need to isolate
Any other close contacts have to
isolate
People who have been in contact
with contacts - do not isolate
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Contacts of contacts
20 COVID-19 Educational Settings
Partner of your receptionist tests
positive
Household has to isolate –
including staff member, any
children and any others they share living facilities with
People in setting have not had contact
with the father
Therefore they do NOT need to isolate
Any other close contacts have to
isolate
People who have been in contact
with contacts - do not isolate
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Contacts of contacts
21 COVID-19 Educational Settings
Partner of your receptionist tests
positive
Household has to isolate –
including staff member, any
children and any others they share living facilities with
People in setting have not had contact with the positive case
Therefore they do NOT need to isolate
Any other close contacts have to
isolate
People who have been in contact
with contacts - do not isolate
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No further action til test result
Consider alerting close contacts
Covid-19 symptoms in a customer / staff
member
Self-isolate 10 days
Household self-isolates 14 days
(or til individual tests negative)
Negative for COVID-19
Positive for COVID-19
follow confirmed case
process
Individual (once well) &
household can stop
isolating
Possible is not confirmed
– don’t jump the gun
Act quickly but don’t over
communicate
Positive test rate
currently around 0.2% in
Torbay
Clean and disinfect
Call PHE (0300 303 8162 [email protected]) if more
than one person with symptoms or have any concerns
Individual books a test as soon as possible:
www.nhs.uk/coronavirus or call 119
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Anyone else with symptoms – get a test
www.nhs.uk/coronavirus or call 119
Other members of their household / group - self-isolate 14 days
Staff who have had close contact - self-isolate 14 days
Contacts of contacts - do not need to isolate
PHE will contact and advise
Contact PHE if they haven’t called you
Also inform Local Authority ([email protected]) & we will
support
Single confirmed case
Clean and disinfect affected areas
Cases & contacts can return once the isolation period is completed
and they are well.
Not everyone is a
close contact…
…usually people on
the same table +
servers if not
distancing
Use social media with
care
The better you
prepare, the easier
to contain…
If case wasn’t in your setting while infectious - no further action
(2 days before symptom onset to 10 days after)
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Close contacts - isolate 14 days
Contacts of contacts - do not need to isolate
Individuals isolate 10 days
Households isolate 14 days
2 or more confirmed cases (outbreak)
PHE will contact you with guidance
Contact PHE if they haven’t called you
Also inform Local Authority ([email protected])
Advise that anyone with symptoms get tested
via www.nhs.uk/coronavirus or call 119.
Clean and disinfect
PHE will provide resources & support
Call PHE & Local Authority again if:
• The situation worsens
• There is any media interest
• You have any concerns
An outbreak is
manageable - we are
used to doing this – give
us a call if concerned
You don’t need to
contact trace - in a
larger outbreak, PHE
would use venue lists to
identify possible
contacts – useful to log
table numbers
Remind staff – narrow
galleyways, coffee
breaks – still count as
contact
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Scenarios
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Scenario 1
A staff member calls in sick and tells you that overnight they have developed a cough
What questions do you need to ask? Check they and their household are self isolating. Check they have arranged to
be testedCheck when they were last at work and whom they had close contact with
What action/s does the venue need to take?Confidentially inform close contact staff so they can be vigilantIf test is confirmed – PHE will advise:Isolate close contacts, cleaning, communications, look out for symptoms
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Scenario 2
A family calls your venue to tell you that a visitor who visited two days ago has tested positive for covid-19
What questions do you need to ask? Ask customer for details (name, contact details, date of symptoms, date & time
of visit, any close contacts, where they sat/were on the premises)
Ask PHE to confirm the test result
What action/s does the venue need to take?If test is confirmed – PHE will advise:
Isolate contacts, cleaning, communications, look out for symptoms
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Scenario 3
Two customers facebook your venue to tell you they visited last week and have Covid-19
What questions do you ask? As before – confirm contact details & dates with customer
Confirm test result with PHE & get their advice
What should the venue have already done to prevent outbreaks & keep staff & customers safe?Distancing, contact details, enhanced cleaning & hygiene, bubbles
What further action/s does the venue need to take?Negative test results – no further action
Positive test results but visit was 2 days pre-symptoms – no further action
Positive results & visited while infectious – PHE advice, isolation, cleaning, possible temporary / partial closure
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Key messages
Businesses will be safer if we prepare well & follow the
guidance
Social distancing is our best defence
We are here to support you
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Q & A