prevalence of burnout and compassion …...•the settings with the highest average compassion...

1
The settings with the highest average compassion satisfaction included SLPs employed in community based clinics/university clinics/private practice (50%), early intervention (41%), and multiple settings (40%). The setting with the highest average burnout was the SNF/ICF (81%) followed by outpatient rehab/clinic (69%). Speech-language pathologists were recruited through Facebook groups targeted toward SLPs. Participation was voluntary and each respondent completed a ProQOL Scale as well as answered some general demographic questions about their clinical experience and the setting in which they work. A total of 571 participants were involved in this study. Responses collected through Google Forms and were analyzed. The table below shows the demographic information of participants: The following research questions were posed: o What is the prevalence of compassion fatigue among speech-language pathologists? o Which work settings are associated with a higher prevalence of compassion fatigue among speech- language pathologists? Subjects, Methods & Analysis The focus of this project was to determine the prevalence of burnout and compassion satisfaction among speech-language pathologists (SLPs) in a variety of settings. SLPs provide emotional support and assistance to their clients and their clients’ family (Showalter, 2010). Experiencing the emotions of others on a daily basis can lead to burnout and, possibly, compassion fatigue. High levels of compassion fatigue and/or burnout can potentially lead to job turnover and overall career dissatisfaction. There is very limited research in the area of compassion satisfaction, compassion fatigue, and burnout among SLPs. However, this an important topic to study due to the severe implications of high levels of compassion fatigue and burnout on job performance, job turnover, and job satisfaction as well as clinician wellbeing. Introduction Results Purpose & Research Questions Burnout is ”characterized by the affected individual’s emotional and/or physical exhaustion, depersonalization, and reduced feelings of personal accomplishment stemming from their inability to cope with job stress such as an overwhelming workload and lack of support” (Lee et al., 2014, p. 359). Compassion satisfaction “is about the pleasure you derive from being able to do your work” (Stamm, 2010). Compassion Satisfaction & Burnout PREVALENCE OF BURNOUT AND COMPASSION SATISFACTION AMONG SPEECH-LANGUAGE PATHOLOGISTS Kayla Rivoli, B.A. M.A. Candidate in Speech-Language Pathology, University of Delaware SLPs working in Skilled Nursing Facilities (SNFs) experience many challenges including, but not limited to: heavy workloads, staff shortages, limited resources, and high-quality care demands (Steinheiser, 2018). SLPs employed in SNFs may be exposed to patient deaths more frequently than in other settings. Symptoms of compassion fatigue were compounded when they experienced the death of a resident they felt close to (Steinheiser, 2018). Communication is tied to many parts of our identity and is vital to our connection with others. The ability to communicate is what makes us human, and the willingness to communicate with others can foster important relationships and discussions. When our ability to communicate is impaired, the result can be emotionally painful. Due to this strong emotional component that is heavily intertwined in the work SLPs do on a daily basis, there is a need for more research on the effects of burnout and compassion fatigue in speech-language pathology as well as what factors within the profession predict higher rates of burnout and compassion fatigue. SLPs are not the only profession affected by compassion fatigue: nurses, physicians, social workers, emergency service personnel, and mental health workers are just some of the populations that may be affected by compassion fatigue and burnout (Felton, 1998). Discussion & Conclusion Variable n Gender Female 561 Male 8 Transgender FTM 1 Generation Baby Boomers 30 Generation X 130 Millennials 410 Years as an SLP In my CF 82 1-5 years 279 6-10 years 80 11-15 years 44 16-20 years 40 20+ years 45 Primary Population Adults 286 Pediatrics 284 Setting Early Intervention 64 Schools 63 Inpatient Hospital/Rehab/Acute Care 63 Outpatient clinic/rehab 54 Community based clinic/private practice/university 14 Home health 23 Skilled Nursing Facility/ICF 106 Multiple settings 183 How many hours do you work per week? 1-10 12 11-20 25 21-30 63 31-40 386 41-50 71 50+ 12 Annual Income $0-20,000 10 $20,000-40,000 33 $60,000-80,000 227 $80,000-100,000 88 $100,000-120,000 14 $120,000+ 2 General location of employment in the United States Northeast 174 Southeast/”Eastern Central” 125 Midwest 120 Southwest/South Central 45 Rocky Mountain Region 23 Pacific Region/West Coast + Alaska 64 Other/International 19 Felton, J. S. (1998). Burnout as a clinical entity—its importance in health care workers. Occupational Medicine, 48(4), 237-250. doi:10.1093/occmed/48.4.237 Lee, W., Veach, P. M., Macfarlane, I. M., & Leroy, B. S. (2014). Who is at Risk for Compassion Fatigue? An Investigation of Genetic Counselor Demographics, Anxiety, Compassion Satisfaction, and Burnout. Journal of Genetic Counseling, 24(2), 358-370. doi:10.1007/s10897-014-9716-5 Showalter, S. E. (2010). Compassion Fatigue: What Is It? Why Does It Matter? Recognizing the Symptoms, Acknowledging the Impact, Developing the Tools to Prevent Compassion Fatigue, and Strengthen the Professional Already Suffering From the Effects. American Journal of Hospice and Palliative Medicine®,27(4), 239-242. doi:10.1177/1049909109354096 Stamm, B. H. (2010). The ProQOL (Professional Quality of Life Scale: Compassion Satisfaction and Compassion Fatigue). Pocatello, ID: ProQOL.org. www .proqol.org Steinheiser, M. (2018). Compassion fatigue among nurses in skilled nursing facilities: Discoveries and challenges of a conceptual model in research. Applied Nursing Research, 44, 97-99. doi:10.1016/j.apnr.2018.10.002 References (Stamm, 2010) More research should be done on what specific factors affect compassion fatigue, compassion satisfaction, and burnout among speech-language pathologists. By determining what factors are associated with burnout and compassion fatigue within the profession, we may be able to make changes that positively affect the work environment of SLPs and other health professions. We should begin to speak openly about compassion fatigue and burnout as they are very serious implications of our work. As more SLPs become aware of the effects of CF and burnout, we may provide education on how they may effectively take care of themselves. Future Directions (Stamm, 2010)

Upload: others

Post on 07-Oct-2020

6 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: PREVALENCE OF BURNOUT AND COMPASSION …...•The settings with the highest average compassion satisfaction included SLPs employed in community based clinics/university clinics/private

• The settings with the highest average compassion satisfaction included SLPs employed in community based clinics/university clinics/private practice (50%), early intervention (41%), and multiple settings (40%).

• The setting with the highest average burnout was the SNF/ICF (81%) followed by outpatient rehab/clinic (69%).

• Speech-language pathologists were recruited through Facebook groups targeted toward SLPs. Participation was voluntary and each respondent completed a ProQOLScale as well as answered some general demographic questions about their clinical experience and the setting in which they work.

• A total of 571 participants were involved in this study.• Responses collected through Google Forms and were

analyzed. • The table below shows the demographic information of

participants:

• The following research questions were posed:o What is the prevalence of compassion fatigue among

speech-language pathologists?o Which work settings are associated with a higher

prevalence of compassion fatigue among speech-language pathologists?

Subjects,Methods&Analysis• The focus of this project was to determine the

prevalence of burnout and compassion satisfaction among speech-language pathologists (SLPs) in a variety of settings.

• SLPs provide emotional support and assistance to their clients and their clients’ family (Showalter, 2010). Experiencing the emotions of others on a daily basis can lead to burnout and, possibly, compassion fatigue.

• High levels of compassion fatigue and/or burnout can potentially lead to job turnover and overall career dissatisfaction.

• There is very limited research in the area of compassion satisfaction, compassion fatigue, and burnout among SLPs.

• However, this an important topic to study due to the severe implications of high levels of compassion fatigue and burnout on job performance, job turnover, and job satisfaction as well as clinician wellbeing.

Introduction Results

Purpose&ResearchQuestions

• Burnout is ”characterized by the affected individual’s emotional and/or physical exhaustion, depersonalization, and reduced feelings of personal accomplishment stemming from their inability to cope with job stress such as an overwhelming workload and lack of support” (Lee et al., 2014, p. 359).

• Compassion satisfaction “is about the pleasure you derive from being able to do your work” (Stamm, 2010).

CompassionSatisfaction&Burnout

PREVALENCEOFBURNOUTANDCOMPASSIONSATISFACTIONAMONGSPEECH-LANGUAGEPATHOLOGISTS

KaylaRivoli,B.A.M.A.CandidateinSpeech-LanguagePathology,UniversityofDelaware

• SLPs working in Skilled Nursing Facilities (SNFs) experience many challenges including, but not limited to: heavy workloads, staff shortages, limited resources, and high-quality care demands (Steinheiser, 2018).

• SLPs employed in SNFs may be exposed to patient deaths more frequently than in other settings. Symptoms of compassion fatigue were compounded when they experienced the death of a resident they felt close to (Steinheiser, 2018).

• Communication is tied to many parts of our identity and is vital to our connection with others. The ability to communicate is what makes us human, and the willingness to communicate with others can foster important relationships and discussions. When ourability to communicate is impaired, the result can be emotionally painful.

• Due to this strong emotional component that is heavily intertwined in the work SLPs do on a daily basis, there is a need for more research on the effects of burnout and compassion fatigue in speech-language pathology as well as what factors within the profession predict higher rates of burnout and compassion fatigue.

• SLPs are not the only profession affected by compassion fatigue: nurses, physicians, social workers, emergency service personnel, and mental health workers are just some of the populations that may be affected by compassion fatigue and burnout (Felton, 1998).

Discussion&Conclusion

Variable nGender

Female 561Male 8

TransgenderFTM 1Generation

BabyBoomers 30GenerationX 130Millennials 410

YearsasanSLP InmyCF 821-5years 2796-10years 8011-15years 4416-20years 4020+years 45

PrimaryPopulation Adults 286

Pediatrics 284Setting

EarlyIntervention 64Schools 63

InpatientHospital/Rehab/AcuteCare 63Outpatientclinic/rehab 54

Communitybasedclinic/privatepractice/university 14Homehealth 23

SkilledNursingFacility/ICF 106Multiplesettings 183

Howmanyhoursdoyouworkperweek? 1-10 1211-20 2521-30 6331-40 38641-50 7150+ 12

AnnualIncome $0-20,000 10

$20,000-40,000 33$60,000-80,000 227$80,000-100,000 88$100,000-120,000 14

$120,000+ 2GenerallocationofemploymentintheUnitedStates

Northeast 174Southeast/”EasternCentral” 125

Midwest 120Southwest/SouthCentral 45RockyMountainRegion 23

PacificRegion/WestCoast+Alaska 64Other/International 19

• Felton, J. S. (1998). Burnout as a clinical entity—its importance in health care workers. Occupational Medicine, 48(4), 237-250. doi:10.1093/occmed/48.4.237

• Lee, W., Veach, P. M., Macfarlane, I. M., & Leroy, B. S. (2014). Who is at Risk for Compassion Fatigue? An Investigation of Genetic Counselor Demographics, Anxiety, Compassion Satisfaction, and Burnout. Journal of Genetic Counseling, 24(2), 358-370. doi:10.1007/s10897-014-9716-5

• Showalter, S. E. (2010). Compassion Fatigue: What Is It? Why Does It Matter? Recognizing the Symptoms, Acknowledging the Impact,Developing the Tools to Prevent Compassion Fatigue, and Strengthen the Professional Already Suffering From the Effects. AmericanJournal of Hospice and Palliative Medicine®,27(4), 239-242. doi:10.1177/1049909109354096

• Stamm, B. H. (2010). The ProQOL (Professional Quality of Life Scale: Compassion Satisfaction• and Compassion Fatigue). Pocatello, ID: ProQOL.org. www.proqol.org• Steinheiser, M. (2018). Compassion fatigue among nurses in skilled nursing facilities: Discoveries and challenges of a conceptual model

in research. Applied Nursing Research, 44, 97-99. doi:10.1016/j.apnr.2018.10.002

References

(Stamm, 2010)

• More research should be done on what specific factors affect compassion fatigue, compassion satisfaction, and burnout among speech-language pathologists.

• By determining what factors are associated with burnout and compassion fatigue within the profession, we may be able to make changes that positively affect the work environment of SLPs and other health professions.

• We should begin to speak openly about compassion fatigue and burnout as they are very serious implications of our work. As more SLPs become aware of the effects of CF and burnout, we may provide education on how they may effectively take care of themselves.

FutureDirections

(Stamm, 2010)