president s message · 2013-10-26 · will work out. 3. do like sam walton – in-novate and do not...

Dear ACSESS members,As I write this message, it is

July – our summer solstice –and I hope you are all able totake some well-deserved timeoff. I have been asked to pre-pare a few paragraphs of wis-dom and wit, which is beyondmy abilities as a writer and pon-tificator. Instead, I will sharewhat little wisdom I have re-tained (no pun intended) overthese 24 wondrous years in mychosen profession. And, I wouldlike to include a pictorial glimpseof my loves and passions.

First, the tiny bits of accu-mulated wisdom.

1. Surround yourself withgreat people and you willprosper emotionally and fi-nancially.

2. Keep everything in per-

spective and do not panic – itwill work out.

3. Do like Sam Walton – in-novate and do not be shy incopying what works well forothers.

4. Never forget to contrib-ute in some way.

5. We are rewarded in di-rect proportion to the effortswe put into our endeavours.

6. NEVER, EVER, EVER GIVE

UP, as many people do 5 yardsbefore the goal post.

7. And always rememberwhy you do what you do, andwhat it gives to those youcherish.

The pictures in this issue ofDialogue may be more per-sonal than those you often seepublished. Yet they are those Iget up for every day, and for

PLEASE CIRCULATE

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ASSOCIATION OF CANADIAN SEARCH EMPLOYMENT & STAFFING SERVICESAUGUST 2003

IN THIS ISSUE

Conference 2003

Chapter Presidents

Edmonton Chapter

SW Ontario Chapter

Calgary Chapter

ACSESS Membership

Survey Report

CPC Graduates

New Members

2003 Awards

New Board Policy

Affiliate Program

Our Next Leader

Members in the News

Say Adios to Spam

Legislative Update

Code of Ethics& Standards

EDITOR

Amanda Curtis, CAE

ASSOCIATION OFCANADIAN SEARCH,EMPLOYMENT &STAFFING SERVICES

2121 Argentia RoadSuite 404Mississauga ON L5N 2X4

Tel: 1.905.826.6869Tel: 1.888.232.4962Fax: 1.905.826.4873E-mail: [email protected]: www.acsess.org

President’s Message

which I thank my lucky stars.They are the most importantpart of my life and my per-sonal passions, and it givesme pleasure to share themwith ACSESS members.

My partner and pillar of 30

years, Sylvie. My ski team madecontinued on page 7

2

Two Thumbs Up for ACSESS National Conference 2003THIS YEAR’S ACSESS conference, held

in Edmonton, Alberta, has been said tobe the best in the history of ACSESS (andsome look back and embrace in thisstatement the conferences mounted byAPPAC and ESSAC). With an attendancethat beat committee target projections,and a great line-up of speakers, mem-bers are still raving about it today.

The conference included more than150 delegates and 20 sponsors and ex-hibitors. The educational program in-cluded speakers like John Izzo, TonyMartin, Fazila Nurani, John Klymshynand Jeff Skrentny, who recently filled aroom with an encore seminar in To-ronto (see “Thanks to the Cubs” in thisissue). The conference included a spe-

cial IT discussion with expert panelistsDavid Booth, Art Smith, Kevin Brown,David Watt and moderated by Bill Han-niman, CPC, of Eagle Professional Re-sources in Calgary.

Along with the successful educa-tional component of the conference, thethree-day program was filled with net-working events such as Dine-Around-Edmonton, which followed the openingreception and a warm welcome fromEdmonton Councillor Jane Batty.

Let us not forget the Gala Dinner,Awards Night and CPC celebrations. Af-ter becoming aware of major changeswithin the originally contracted band

Left: Congratulations to ourCPC Graduates

Immediately below: Edmonton –A well-deserved Chapter of the Year

3

and with only weeks to go before theconference, committee organizer RiaAmes went on a mission in search of anew band that would ultimately makethis Gala Dinner a memorable one. EarthBeat, an Edmonton-based band, packedthe dance floor with members, execu-tives and even Delta banquet staff, andreceived not one, but two, encores.Nice job, Ria!

The Edmonton Conference truly setthe stage for conferences to come. ACSESS

again extends its thanks to Ria and hercommittee members – Michel Blacquière,CPC, Jamesie Bower, CPC, Terry Davey,CPC, Chris Roach, CPC, and ACSESS Ex-ecutive Director Amanda Curtis.

As my first Conference with ACSESS, itfar exceeded my expectations. This wasa terrific opportunity to meet and get toknow many members, with whom I hadspoken on the phone, and to learn abouta fascinating industry and our members’

commitment to high professional stand-ards. I truly look forward to seeing manyof you again at Conference 2004, forwhich planning has already begun.

Speaker handouts, list of delegatesand pictures of this year’s conferenceare available on the website atwww.acsess.org.

Marinella NessoACSESS Manager, Member Services

Thanks to Sponsors…

5 Star & Gala Dinner

(Pacific Newspaper Group)

Platinum Sponsors 4 Star Sponsor 3 Star Sponsors

I-Sponsor

High Country

CPC Sponsor Table-top Sponsor Special Supporters

Inland Audio Visual

…whose generosity helped make the 2003 annual conference such a great success.

4

ACSESS Chapter Presidents, 2003/2004VICTORIASheenagh Beadell, CPC

Taylor Personnel1207 Douglas Street, Suite 517

Victoria, BC V8W 2E7

Tel: 250-480-0700, Fax: 250-480-1446

Email: [email protected]

BRITISH COLUMBIA MAINLANDElaine Hay, CPC

Campbell, Edgar Inc.4388 – 49 StreetDelta, BC V4K 2S7

Tel: 604-946-8535, Fax: 604-946-2384


EDMONTONRia Ames, CPC

Choice Office Personnel Ltd.1102, 1002 – 102A AvenueEdmonton City CentreEdmonton, AB T5J 2Z2

Tel: 780-424-6816, Fax: 780-425-7426


CALGARYTerry Davey, CPC

Bowen Workforce Solutions525 – 7th Avenue SW, Suite 101

Calgary, AB T2P 3V5

Tel: 403-262-1156, Fax: 403-537-6952


SASKATCHEWANChristine RodychKelly Services (Canada) Ltd.119 – 4th Avenue South, Unit 6Saskatoon, SK S7K 5X2

Tel: 306-931-4787, Fax: 306-934-8847


WINNIPEGCindy MackenzieAdecco Employment Services Ltd.200 Graham Avenue, Main FloorWinnipeg, MB R3C 4L5

Tel: 204-956-5454, Fax: 204-956-4590


TORONTO/SW ONTARIOJohn Rich, CPC

Affordable Personnel Services Inc1750 Steeles Avenue West, Suite 219

Concord ON L4K 2L7

Tel: 905-761-0415

Fax: 905-761-0413


NATIONAL CAPITALMeredith EganAIM Personnel Services Inc.55 Metcalfe Street, Suite 1470

Ottawa, ON K1P 6L5

Tel: 613-230-6991

Fax: 613-230-7183


QUEBECRichard Dufour, CPC

Consultants en personnel logipro Inc.7777 boul. Louis H. Lafontaine, bur. 205

Anjou, QC H1K 4E4

Tel: 514-351-7100

Fax: 514-351-5554


ATLANTICJill Peapell, CPC

Supetemp/Peapell & Associates5251 Duke Street, Suite 1206

Halifax, NS B3J 1P3

Tel: 902-421-1523

Fax: 902-425-8559


CHAPTER LIAISONMarinella NessoACSESS

Edmonton ChapterTHE 2002–2003 year brought to the

Edmonton Chapter a whirlwind of ex-citement, enthusiasm and the opportu-nity to host the 2003 National Conference.The year seemed to fly by with commu-nity events, conference planning and ofcourse, monthly meetings showcasing anumber of different topics in our indus-try, including presentations from two ofour long-time respected EdmontonOwners, David Aplin from David Aplin& Associates and Mike Duff from theDesign Group, who willingly came be-fore our group to share their experi-ences from the past and present, and tooffer insight as to what the future of thestaffing industry might hold for us.

Throughout the year we had a num-ber of special events, including our an-nual Stuff the Bus, a charitable drive forthe Edmonton Food Bank and our an-nual toy drive for Santa’s Anonymous,both very big successes. The biggest fo-cus and highlight for Edmonton was, ofcourse, hosting the 2003 National Con-ference. With many obstacles along theway, the Edmonton Chapter, in conjunc-tion with an exceptional National Con-ference Committee and our staff at

National office, found a way throughand held what we thought was a “highlysuccessful, fun and informative confer-ence.” When we didn’t think it could getany better, we were awarded Chapter ofthe Year at the Gala, an award we willhonour with great pride.

2003–2004 already brings some inter-esting issues to the Alberta market, in-cluding re-classification and increases tothe WCB rates for temporary labour. OurChapter will work with Mary McIninchat National to ensure that our recom-mendations are heard and that assist-ance regarding information on safetyprograms will be available to our mem-bers. Education, marketing and mem-bership services will continue to beworked on in order to provide variety tothe membership in the way of speakers,and a new quarterly newsletter will beintroduced to our members to helpkeep them informed on Edmonton’s ac-tivities. We will continue our communityinvolvement and we will strive to ex-ceed the accomplishments of past withnew ones in the upcoming year!

Ria Ames, CPC

President, Edmonton Chapter

5

A Message from the President of the Torontoand Southwestern Ontario Chapter of ACSESSWELL, another year has passed. And

what a year it was. The Toronto andSouthwestern Ontario Chapter ofACSESS had an extremely eventful year.We held a client panel discussion thatwas attended by more than 70 members,two educational sessions, a Gala Christ-mas/Seasonal banquet with Erin Davisas the speaker, and a silent auction thatraised more than $5,000 for RonaldMcDonald House. Finally, we wrapped

it up with a “Day at Ontario Place” forStaffing for Canada Week. A very specialthanks to all of the 2002–2003 Board,who made it possible.

Moving forward, one of the things Iwould like to see is more active partici-pation from our Chapter members. Tohave a strong chapter, we need ourmembers to support the activities, meet-ings and programs. A great deal of timeand effort is spent by the Chapter Ex-

ecutive to plan and produce theseevents, and it makes it all worthwhilewhen the events have good attendance.In addition, we are able to plan topicalprograms and events when we have in-put from our membership. I encourageyou to get involved and/or have yourstaff get involved. Meetings are postedon the ACSESS website and are open toall Chapter members.

Finally, we have always believed ingiving back to the community, and thisyear we are again supporting RonaldMcDonald House. Our commitment tosponsor a room is $5,000 per year for thenext four years. Many people do not re-alize that Ronald McDonald House, al-though supported by McDonald’s has toraise almost 90% of its operating ex-penses from outside sources. Please joinus in supporting this worthwhile organi-zation, which provides “home-away-from-home” facilities to families whiletheir children are undergoing treatmentat Sick Children’s Hospital.

I look forward to meeting and work-ing with many of you this year andhope that you will come out and sup-port your Chapter.

John C. Rich, CSP, CPC

Chapter President

2002/2003 Calgary Chapter —A Year in ReviewEARLY IN JULY the “new” board got

together and decided to send a surveyto the Calgary Chapter members. Wewanted to be sure we were best servingthe needs of the Chapter. The survey in-cluded questions regarding location andtimes of Chapter meetings, costs formeetings that included meals, types ofspeakers, training requirements. Withthe information gathered we were ableto set up our meeting schedule for thefall and into 2003.

We held monthly meetings the thirdThursday of the month and the surveyindicated the preference was for lunchmeetings. Meetings included: Steve Jones– ASCESS National President’s Tour, Cre-ating Client Relations, The Privacy Act,How to Stay Motivated in an EconomicDownturn, Interactive Case Studies – toname a few.

We also decided that we would holdSpecial Interest Group meetings onceevery other month to focus morearound the specific needs of our differ-ent members and their representatives.These included Owners and Managers,Industrial, IT, Accounting, etc., and al-though the meetings attracted smallergroups, they were highly informativeand provided a chance to network with

peers in the same industry field.We held a social function at Christ-

mas and incorporated a silent auction insupport of a local charity – the CalgaryFood Bank.

Our celebration for Staffing for Cana-da Week was a Murder Mystery Dinnerwith an excellent turnout of 120 peoplefrom 11 different member companies.The fundraiser for this event was a 50/50

draw and the proceeds went to the KidsCancer Charity in support of three ofCalgary’s radio celebrities (Don, Joanneand the Coach) who will be shavingtheir heads in August to raise money forthis charity.

2003/2004. This fall the ExecutiveBoard will be planning meetings forevery second month and we will be al-ternating between lunch and dinnermeetings. This is in an effort to allowmore members to attend and also to cutsome of the costs of monthly meetingsuntil this great economy of ours turnsaround! Ha, ha. And if you have been inthe business as long as I have, youknow that is a “given.”

Take care and I trust you are all hav-ing a wonderful summer.

Terry Davey, CPC

Calgary Chapter President

Don' t forget, WHMIS Safety Tapeand Trainer’s Manual availableto ACSESS members. To order,contact [email protected].

6

The Importance of ACSESS MembershipSubmitted by Staffing Strategies, an

ACSESS member since May 2002

MANY COMPANIES have chosen touse the staffing industry to find suitableemployees for opportunities availablewithin their organization. We are strate-gic in our approach and we are knownto be experts in searching for the bestcandidates. However, not all potentialclients understand our search systemand business ethics.

In a recent discussion about our serv-ices with a client, he was uncertain howhe could be guaranteed that we performour recruitment processes profession-ally and fairly. He had heard that onceemployees had been placed and werepast the guarantee period, the sameagency would try to recruit those em-ployees and place them elsewhere.

In response to our client’s concern, Iinformed him that Staffing StrategiesInc. has a business code of ethics forboth clients and applicants and that wehave taken further steps by becoming amember of ACSESS. ACSESS is an organi-zation that “assumes a leadership role inindustry licensing and regulation,” andit is an association that “creates aware-ness of the industry and positive publicrelations.”

As a member, we are also guided bythe Code of Ethics and Standards toserve our clients and candidates “faith-fully, with integrity and professional re-sponsibility.” We observe “the highestprinciples of honesty and fair practice indealing with clients, candidates, and allregulatory authorities” and “we will notrecruit, encourage or entice a candidatewhom we have previously placed toleave the employ of our client.”

I also informed our client that as aCertified Personnel Consultant with 10

years of experience, I have been testedand certified by ACSESS for my knowl-edge of the staffing industry in the re-cruitment, interviewing and placement ofboth temporary and permanent positions.

Our client had not been aware thatthe employment industry is closely sup-ported and monitored by ACSESS and hehad not realized the staffing servicesthat are voluntary members of ACSESS

abide by a Code of Ethics and Stand-

ards. As a result of this informationabout ACSESS, he now feels confidentthat we will perform our duties ethi-cally, competently and without harminghis company’s reputation.

Due to this situation, I have learnedthat being a member of ACSESS and be-coming a Certified Personnel Consultanthave enhanced our credibility and givenour clients further confidence in thestaffing industry.❏

Highlights: Report on the 2001Survey of Employment Services • The industry reported operating

revenues of $5.19 billion in 2001, rela-tively unchanged from $5.14 billion in2000. A general slowdown in economicgrowth in 2001 impacted the Employ-ment Services Industry which providesworkers to business for part-time andpermanent assignments. The data for2001 show that revenues from place-ment services (i.e. permanent staffing)were lower while revenues from tempo-rary staffing services grew to offset thedecline.

• Temporary staffing services gener-ated 80.3% of operating revenues in 2001,a significant increase from 2000 whenthey generated 75.7% of industry operat-ing revenues. In contrast, the share ofoperating revenues from placement serv-ices fell to 18.2% from 21.5% in 2000.

• The industry reported that 464,000

workers used the services of TemporaryStaffing agencies in 2001. These tempo-rary workers generated 221 millionbillable hours for the industry in 2001,up from 210 million in 2000.

• Sixty-one percent of operating rev-enues were earned in Ontario, up onepercentage point from 60% in 2000.

• Operating profit margin for the in-dustry fell to 3.9%, down from 5.9% in2000.

• The largest user of this industry’sservices was the business sector, whichgenerated 87.2% of operating revenuesin 2001.

• Revenues from clients outside ofCanada grew to $122 million in 2001, upsignificantly from $74 million in 2000.

• Large businesses play a major rolein the Employment Services Industry,but their overall share of operating rev-enues slipped in 2001. The top 20 firmsaccounted for 37% of operating rev-enues in 2001, down 3 percentage pointsfrom their 40% share in 2000. Similarly,they accounted for 39% of all salariesand wages paid in the industry in 2001,down from 41% in 2000.

The Report on the 2001 Survey of Em-ployment Services by Statistics Canadaincludes relevant statistical data per-taining to both employment placementagencies and temporary staffing firmsacross Canada with industry compari-sons from 2000. Some of the data cov-ered included operating revenue, eco-nomic growth, operating profit marginand users of the industry’s services, toname a few.

If you would like a copy of the report,contact the ACSESS Public Affairs Man-ager, Mary McIninch, at 1-888-232-4962

or email at [email protected].

7

ACSESS Congratulates CPC Graduates 2002/2003(Previously published in Dialogue, May

2003 Conference Issue.)NOVEMBER and March examinations

resulted in the following 33 professionalssuccessfully completing the ACSESS certi-fication program. These individuals haveshown their commitment to our indus-try, and will now be able to use the CPC

designation.RIA AMES, CPC, Choice Office person-

nel Ltd., EdmontonCHRISTINE BANFIELD, CPC, Your Advan-

tage Staffing, CambridgeWENDY A. BODIO, CPC, Mark Staffing,

CalgaryANGELA CODE, CPC, The Keith Bagg

Group, TorontoKEVIN DEE, CPC, Eagle Professional

Resources Inc., OttawaRICHARD DUFOUR, CPC, Les Consult-

ants en Personnel Logipro, MontrealLUKE DUGANDZIC, CPC, Adecco Finan-

cial, MississaugaJUDY ENGLISH, CPC, Newfoundland

Personnel, St. John’sFRED FERRI, CPC, Nexstaf IT Recruit-

ment, Toronto

KRISTI SEARLE, CPC, Kelly Services,Vancouver

SANDRA SEARS, CPC, Staffworks, TorontoROBIN SÉGUIN, CPC, NT Temps Inc.,

AllistonEMMA SKILLEN, CPC, McNeill Nakamoto

Recruitment Group, VancouverJEFF STEELE, CPC, Brock Placement

Group Inc., TorontoSUSAN STRICKLAND, CPC, The Selection

Group, MississaugaLIZA SOLIMAN, Staffing Strategies Inc.,

TorontoCHRISTINE TRAEGAR, CPC, Mark Staff-

ing, CalgaryKATHRYN TREMBLAY, CPC, Excel Hu-

man Resources, OttawaTRACEY UTRONKIE, CPC, Excel Human

Resources, OttawaKRISTA WAKEFIELD, CPC, Spherion,

LondonDAVID WILSON, CPC, The Employment

Solution, TorontoOZAN (JOE) ZEKI, CPC, The Employ-

ment Solution, Mississauga

TERESA GABRIELE, CPC, PinstripePersonnel Inc., Toronto

BILL HANNIMAN, CPC, Eagle Profes-sional Resources Inc., Calgary

JEAN HALL, CPC, Staffing Strategies Inc.,Toronto

STEPHANIE HUFFMAN, CPC, ITS Indus-trial Temporary Solutions,Burlington

JACKIE LEE, CPC, Winters TechnicalStaffing Services, Willowdale

SERGE LUCCHETTO, CPC, The Employ-ment Solution, Toronto

RON MAIZIS, CPC, Maizis & MillerConsultants, Etobicoke

JOANNE MCCONNERY, CPC, Spherion,Barrie

NORMA MCCREA, CPC, Kelly Services,Victoria

COLLEEN PARSONS, CPC, Manpower,Kitchener

JEFF PRESCOTT, CPC, The EmploymentSolution, Mississauga

CHRISTINE RACO, CPC, The PeopleBank, Toronto

STEPHEN ROTHSTEIN, CPC, NAPExecutive Services, Toronto

Welcome New Members(Previously published in Dialogue, May 2003 Conference Issue.)SINCE the last issue of Dialogue, the following companies have joined ACSESS.

If you see their representatives at Annual Conference 2003 or upcoming functions,please be sure to welcome them.Allegis Group Canada Corporation,

MississaugaAllStaff Inc. Personnel Services,

LondonAppleOne Employment Services,

EtobicokeCorinth Healthcare Services Ltd.,

TorontoFrontLine Workforce, MississaugaInvoke H.R. Inc., OttawaLabour Ready Temporary Services,

St. CatharinesPinnacle Search Group Inc.,

Mississauga

Prologic Systems Ltd., OttawaStafflink Solutions Ltd., TorontoThe Finance Department Limited,

TorontoTrebor Personnel Inc., MississaugaUniversal Staffing Inc., BramptonWalker House Employment Services

Ltd., Walkertonwwwork!com Inc., Toronto

Affiliate Members

Metroland Printing Toronto/SW OntarioPacific Newspaper Group, VancouverThe McQuaig Institute, Toronto

of my three sons, Patrick Paul, MarcAndré, and Sebastian, my brother Andréand nephew Alex, and me at the helmof Friend-Ship. I hope that you all had agreat summer and I look forward toserving you in my final term as thePresident of our Association.

My very best regards to all of you.Yvan Michon, CPC

National President

PRESIDENT from page 1

8

2003 AwardsIT IS VERY ENCOURAGING to see the

number of submissions for ACSESS

Awards climbing steadily year by year.The most highly supported award is theMember Company Community ServiceAward, which shows the pride our

members have in their many activitiesthat return value to the community.

Nominations are reviewed by the Na-tional Awards Committee – this yearchaired by Jeremy Ingle – as well as theCEO’s of previous community award re-cipients, and are presented at the An-nual Gala Dinner.

Emotion was high at this year’sAwards ceremony, held at the Delta Ed-monton Centre Suite Hotel.

The Community Service Award wentto Bowen Workforce Solutions. TerryDavey, accepting on behalf of the com-pany, was clearly honoured by this rec-ognition of the family-owned Calgarycompany .

The Chapter of the Year Award waspresented to Edmonton for the secondtime in four years. There can be littledoubt of the strength and vibrancy ofthis chapter.

The Award of Excellence, the premierACSESS award, given in recognition of therecipient’s outstanding contributions tothe association and the staffing industryin Canada, was presented to Barbara

Allen, CPC. An active member and leaderof our industry associations at commit-tee, chapter and national levels, Barbwas applauded and thanked for her gen-erous contributions and her ready will-ingness to assist others. She will now jointhe ACSESS Circle of Excellence.

Our congratulations to you all, andthank you again for the incredible timeand effort you put into our industry andour Association.❏

“Thanks Steve”THIS ISSUE of Dialogue includes a

personal message from our incumbentpresident, Yvan Michon, CPC, and somesage predictions from president-electKevin Dee, CPC, but let’s not be tooquick to forget immediate past presi-dent, Steve Jones, CPC.

President and CEO of The PeopleBank, Steve encourages his staff at alllevels to become involved in ACSESS,and has personally never failed to stepforward when asked. During his na-tional presidency, Steve visited Chap-ters in Vancouver, Winnipeg, Regina,Calgary, Toronto and Ottawa. He alsomade himself readily available to allour key committees, wrote articles andresponded to numerous contacts from

the press.At the National Board meeting in

May, the first since the election of YvanMichon, Steve continued to volunteer tosupport ACSESS directors and staff onseveral important initiatives, includingour desire to develop an insurance pro-gram for the temporary side of the in-dustry.

A member of the “ACSESS Circle ofExcellence,” Steve has contributed toACSESS in ways too numerous to men-tion here, and we’re betting he’ll con-tinue to do so for sometime to come.

On behalf of our members, thankyou Steve for all you have done overthe years, and we look forward to work-ing with you in the future.❏

Accordingto Danny(Previously published in Dialogue,

May 2003 Conference Issue.)JUST SHY of 100 members attended

Danny Cahill’s Peak Performance Semi-nar held in Toronto earlier this year. De-spite the failure of the Internet dial-upline, Danny presented the type of out-standing learning opportunity for whichhe is well known. Evaluations ratedDanny as a solid 5 (top rating) in bothKnowledge and Presentation style.

Comments are typified in the follow-ing quotes: “Excellent, I wish the semi-nar was longer,” “Very focussed, veryinformative, exhibited tremendous dem-onstration of experience,” “Covered alot of topics with humour and great ex-amples,” “A highly productive day awayfrom desk and phone,” “He has awealth of knowledge in the recruitingindustry.... I am definitely able to walkaway with a better approach to busi-ness.”

We are delighted to be able to an-nounce that Danny has offered aspecial discount to ACSESS membersto enroll in his ongoing program“AccordingToDanny.com.” A flyerand email broadcast will announcethis new value-added service in thevery near future.

Barb Allen, CPC

9

ACSESS Adopts New Board Policy(Previously published in Dialogue,

May 2003 Conference Issue.)ACSESS continues to place emphasis

on the importance open communicationplays in the success of any organization.This includes: regular contact with mem-bers via mail, email and our website; en-couraging members to provide inputand direction; frequent sharing of infor-mation between our national staff anddirectors, and Chapter leaders who pro-vide the essential services in citiesacross Canada.

Occasionally, we also receive requestsfrom members wishing to sit in on a Na-tional Board meeting. And, why not –this is a great way to gain a better un-derstanding of what your Association isdoing and where we are heading. TheNational Board meets three to fourtimes a year, usually in Toronto andwith one meeting held in conjunctionwith the Annual Conference. Materialsare circulated in advance and air travelis paid for elected directors (sadly, wecan’t stretch the budget to cover guests).

In response to the interest expressed,the following policy has been devel-oped and was unanimously approved atour March meeting.

Attendance at Meetings

While it is expected that elected di-rectors attend, participate in, and vote atBoard meetings, other persons – includ-ing members – may attend upon requestor by invitation, and it is the position ofACSESS that all reasonable requests forpermission to attend or petition theboard shall not be denied. It should benoted that voting by proxy or ballot isnot permitted at Board meetings [as it isat an annual or special meeting of themembers] and thus individuals attend-ing on behalf of an elected director mayparticipate in discussions, but do nothave the right to vote.

When Do Consultants/Advisors/Non-Elected Members Attend Meetings?

(a) An invitation may be extended bythe President or his/her designatethereby permitting those involved in aspecific ACSESS activity to participateand/or present on an agenda item. Thedecision as to whether such guests beinvited to attend the full Board meetingor only a portion of the meeting will bedetermined on a case-by-case basis.

(b) A member may request permis-sion to sit in on a National Board meet-ing at any time. This request should besubmitted to the President or ExecutiveDirector, following which a confirma-tion of attendance will be provided to-gether with the meeting agenda. Whilesuch members will be attending as ob-servers, they will be encouraged to par-ticipate in general discussion. In caseswhere the member requesting permis-sion to sit in on a meeting is not theAuthorized Representative of a MemberCompany, then the permission of the

Authorized Representative should beobtained.

(c) A member may request permis-sion to attend and address a specificsubject at a National Board meeting,providing the request is received no lessthan 15 days prior to the meeting and isaccompanied by a brief written descrip-tion of the issue they wish to raise. Themember will be given a 5-minute pres-entation time on the agenda. The deci-sion as to whether such guests beinvited to attend the full Board meetingor only a portion of the meeting will bedetermined on a case-by-case basis. Notmore that three petitions to address aspecific subject will be accepted at anyone meeting.

The objective of this policy is to create agreater degree of openness and to providea means for members to approach Na-tional Board and take part in the formu-lation of national goals and services.❏

ACSESS Affiliate Program Announcement

ACSESS is proud to announce that wehave teamed up with HotJobs.ca, a Ya-hoo! company, to offer ACSESS membersgreat savings on HotJobs.ca Agency Re-cruitment Solutions.

As ACSESS continues to increase ourservices and benefits to members withinthe staffing industry, we encourage youto take advantage of this exciting offer.

ACSESS Member Discount –15% Savings!

HotJobs.ca, a Yahoo! company, iscommitted to working with the staffingindustry to help you maximize the po-tential of online recruiting. HotJobs.cawill offer members unique recruiting so-lutions designed to satisfy a wide rangeof needs, budgets and segments withinthe Canadian staffing industry.

SAVE 15% on all regular-priced Ya-

hoo! HotJobs Agency Recruiting Solu-tions, including HotJobs RecruitmentMedia (excluding taxes).

For more information about howHotJobs can make your recruiting expe-rience better than ever, contact DaveBellemare, HotJobs Agency Specialist, at416.848.6105 (1.866.452.2648) or via emailat [email protected].

Ask Dave today about HotJobsACSESS member special offer!

Your Leaders across Canada

10

Kevin Dee, CPC — Our Next LeaderTO BE NAMED President Elect for our

industry association is an honour, and Iam hopeful that I can bring value to theposition. Personally I am excited aboutthe prospects for our industry in the 21stcentury, and I say this for a number ofreasons.

Firstly, pure demographics are goingto drive the demand for our industry toa fever pitch. New jobs will outpace adeclining workforce for probably thenext 10 years, and by 2006 two workerswill leave the U.S. workforce for everyone entering it – and that will be echoedacross the industrialized nations.

Companies will need help findingemployees, will need more help meet-ing peak or project demands, will focusmore on their core competencies, andthe “value” provided by our industrywill be well recognized.

Secondly, in a world where service-based industries are outpacing the re-source-based industries, it is peoplewho will make the difference – and weare the people who supply the people.

Thirdly, as the economy moves to a“candidate poor – job rich” market, ourservices will be needed more and moreto meet not only client needs, but alsoto fuel the employment needs of aworkforce that is more interested in bal-ance of life than their parents were.

And finally, studies are beginning toshow a strong correlation between thestrategic use of a flexible workforce andincreased shareholder value. The flex-ibility afforded companies to be able tomeet peak demands, manage costs andreduce risk are all factors why this oc-curs.

Our industry is coming of age andthe challenge for us is to “get it right,” tobring value to our clients and not be

viewed as a commodity. We need tochallenge the drive of the labour move-ment that would see all workers be-come homogenized. We need to ensurethat governments do not bring in legis-lation that will restrict the capability ofindustry to take advantage of a flexibleworkforce. We also need to work to-gether as an industry to ensure wemaintain the highest levels of profes-sionalism and integrity.

I will definitely be honoured to bePresident of an industry association withsuch promise, and look forward to play-ing my small part in our industry’sbright future.

Kevin Dee, CEO

Eagle Professional Resources Inc.President Elect, ACSESS

ACSESS continues its commitment toseek leaders who are representative ofthe various sectors of our industry. KevinDee will be our first president with an ITfocus. For those who have not yet metKevin, he is CEO of Eagle ProfessionalResources, a 100% Canadian-owned,high-tech staffing company founded in1996. Eagle now has offices in provincesacross Canada.

Thanks to the CubsIT WAS A SOLD-OUT EVENT, the

venue had to be changed, and it hap-pened all within a two-week time frame– all thanks to the Chicago Cubs, ofcourse! Well-known industry speaker,Jeff Skrentny, CPC, had just returnedfrom our Edmonton conference andwas looking for a good excuse to watchhis beloved Cubs play in Toronto. Sohow could ACSESS refuse his offer of aspecial one-time only seminar. Morethan 150 recruiters, managers and own-ers from our member firms attended JeffSkrentny’s Encore Seminar, held in To-ronto June 16, 2003. This half-day ses-sion focused on recruiter cold-calling

techniques and prepping candidates.The energy in the packed room was in-credible and Jeff Skrentny “broughtdown the house” once again for ACSESS

members. A number of individuals triedto hold Jeff back after the seminar as herushed off to catch his plane backhome. Goes to show what a big fanbase Jeff has in Toronto. And for base-ball fans, the Blue Jays lost one andwon one against the Cubs.❏

For future education seminars see“Upcoming Events.” All seminar andevent details are available on the websiteat www.acsess.org.

UPCOMING EVENTS

Rice & CohenOwner Manager Training –Toronto – October 22Recruiter Training –Toronto – October 23

Thousands of owners, man-agers, and recruiters worldwidehave benefitted from the Rice& Cohen training sessions. Seewhat people are calling the“Dynamic Duo.”

ACSESS members are in-vited to two seminars – Octo-ber 22 for Owner/ManagerTraining and October 23, forRecruiter Training.

Rice & Cohen’s premier ap-pearance in Canada will bepriced with Canadian dollarsat par! In addition, the first 50delegates to sign up will re-ceive a complimentary train-ing video package equal tothe cost of a registration.

For more information, con-tact Marinella Nesso at 905-826-6869, 1-888-232-4962, or tolearn more about what makesthis session so different go towww.ricecohentraining.comand click on “Testimonials.”

11

Members in the NewsEagle’s 2003 ScholarshipsAwarded! Eagle ProfessionalResources Announces thisYear’s Award RecipientsNews release transmitted byCCNMatthewsOTTAWA, ONTARIO – Eagle Profes-

sional Resources Inc. is pleased to an-nounce this year’s recipients of theEagle Professional Resources Scholar-ship Awards. The selection criterion re-mains the same as in previous years,and is based primarily on academicmerit and community involvement. Cur-rently, the program supports students inCalgary, Toronto and Ottawa at SAIT,Seneca College and Algonquin College,respectively.

SAIT recipients were Lawrence Hus-sey from the Computer Technology pro-gram and Wei Lei, a student in theBachelor of Applied Information Tech-nologies Program. “I want to thank Ea-

gle for their generosity,” said Wei Lei.“They’ve done a really great thing in en-couraging students to pursue excellenceat SAIT.”

Rachel Jacobsen, Eagle’s Human Re-sources Manager, had the opportunityto meet and present the awards to tworecipients at Seneca College: IsraelQuintero, a student in the second yearof the Computer Systems TechnologyProgram; and, Razia Ullah, a first-yearstudent in the Computer Networkingand Technical Support Program.

The award at Algonquin College willbe presented to Martin Miller in a com-memorative ceremony in the fall of2003. Martin Miller is a student in theComputer Studies Program.

“Eagle started the scholarship pro-gram in response to industry concernsabout skill shortages. Despite currenteconomic conditions, these shortageswill return and we all need to encour-

Join us for a great time for a goodcause. To sign up please call: KathyDennis at 905-944-8700 ext. 288 oremail [email protected]. For more details,visit the Juvenile Diabetes website,www.jdrf.ca. Let us know if you are upto the challenge at [email protected].

Staffing pride is on the line!

age students to enter technology pro-grams,” said Kevin Dee, Eagle’s CEO. “Itis great to see promising future technol-ogy stars receive these awards. Our in-dustry will be strong as long as we canattract great people like these to thetechnology field.”

The Keith Bagg GroupChallenges YOU!

WE WILL BE participating inthe September 12, 2003, Juve-nile Diabetes Ride for Research

at Nathan Phillips Square. We have a 10–11 a.m. time slot and would like to chal-lenge our competitors to meet us thereand see who can pedal the farthest inthat hour.

Work Offline and Say Adios to SpamBy Marinella NessoEVER WONDER why your email box

receives numerous upon numerousamounts of spam. Emails with subjectlines like “ How’s your work,” or “Iheard about your family” can fill yourinbox with so much “junk” you end upmistakenly deleting the important ones.Besides the fact that you normally wouldnever get emails with such great subjectlines, these emails come as quickly asyou can hit the delete button – andthat’s exactly what you shouldn’t be do-ing. According to Jeff Youngberg, Man-ager of IT for Somerset Graphics, thebest way to eliminate emails such asthese is to set your email account towork offline.

Anytime you click on the email sub-ject of a spam email or virus, a messageis automatically sent to the host for ac-

tive email verification. This program-ming encrypted into the emails, verifiesthat (a) the message has been received,and (b) it is an active email account,which can then be distributed to com-panies that purchase email addresses fore-marketing purposes. Hence, endlessamounts of spam. The best way to de-crease the number of junk email is towork offline.

Here’s the how to: After openingyour email program and receivingemails into your inbox, go to the topprogram menu bar, under File, and se-lect Work Offline. It’s as simple as that.You’ve basically created a wall for theverification to go through and can thenpreview, view, and delete these emailswithout worrying about the 22 others tofollow.❏

12

Legislative UpdateOVER THE COURSE of the past six

months, ACSESS continued to make ourindustry’s views known on a wide rangeof policy issues.

In Ontario, ACSESS continues to playan active role as safety group sponsorand is working closely with the WSIB

and other safe workplace associationsin developing occupational health andsafety prevention materials that will pro-vide a summary of best practices for thetemporary help industry in provincesacross Canada.

In early May, the British Columbiagovernment released private sector pri-vacy legislation, the Personal Informa-tion Protection Act, for first reading inthe legislature.

In Quebec, ACSESS made representa-tions before PQ Minister of Labour JeanRochon as part of a roundtable discussionon the recommendations contained inthe Rapport Bernier (report studying thenon-traditional workforce in Quebec).

ACSESS Health and Safety/WCB Committee

Ontario:ACSESS continues to play a very ac-

tive role as safety group sponsor. Safetygroups are designed to give credit tobusinesses that make prevention a dailyhabit by building prevention elementsinto their management systems. Firms ina safety group may receive rebates ontheir WSIB premiums if they participatefully in the program and demonstratethat they have made prevention ele-ments an integral part of their busi-nesses. Both the Ottawa and Torontogroups have made significant improve-ments to date and recognize the tremen-dous benefits of the program.

We are currently in the process ofdeveloping occupational health andsafety prevention materials that willprovide a summary of best practices forthe temporary help industry. The prod-uct will provide a summary of best

practices for the industry. The first draftof the manual is now complete and wehope to launch the product to mem-bers this fall.

British Columbia:Earlier this year, Adecco Employment

Services was advised that the 33.3% con-struction surcharge cap could be elimi-nated in 2003, resulting in significantlyhigher rates in 2004. The increase couldresult in a 30% increase for memberssupplying labour to the construction in-dustry. In a letter to ACSESS dated May 6,WCB Policy Bureau announced it willbegin its evaluation of the ExperienceRating Pilot for Construction this sum-mer and has invited ACSESS to partici-pate in consultations with constructionassociations and other interested stake-holders. Our committee is in the processof reviewing the Experience Rating forConstruction Firms Consultation Paperand will submit our recommendationslater this summer.

Employment Issues Committee

British Columbia:The BC government introduced Bill

38, the Personal Information Protec-tion Act on April 30, 2003. The bill hasbeen given first and second reading,leaving little opportunity to make sub-stantive comments. Stakeholders arerightfully concerned about the govern-ment pushing this legislation throughwithout engaging in public consulta-tion. The BC legislation incorporatesthe 10 privacy principles of the CSAModel Code for the Protection of Per-sonal Information, and is scheduled tocome into force on January 1, 2004. Forhighlights of the legislation, see theMay edition of Legislative Watch.

National CapitalCommittee

ACSESS National Capital Committeecontinues to encourage and monitor on-going discussions between Public Works

and Government Services Canada Insur-ance advisors and the Insurance Bureauof Canada representing the insuranceindustry regarding RMSO insurance cov-erage requirements for the supply oftemporary help to federal government.We are confident that a mutually accept-able agreement will be reached withinthe next six months. ACSESS is request-ing that the wording of the LitigationRights (LR) and Additional Named In-sured (ANI) clauses be revised to pro-vide an acceptable solution for theCrown and the majority of the insuranceindustry.

For more information, contact MaryMcIninch, Manager of Public Affairs, byemail at [email protected] or byphone at 905-826-6869.

What We’re Watching —Upcoming Legislative/Policy Challenges

Quebec:• In early 2004, the CSST will be re-

viewing industry rate groups and pro-posing changes to employer classifica-tions.

• New Liberal Minister of Labour’sposition on recommendations contain-ed in Bernier report.

Alberta:• Changes to WCB classification sys-

tem, increase in supply of labour ratesfor 2004.

British Columbia:• Workers Compensation Board will

be reviewing industry rates, and possi-bly eliminating the surcharge cap formembers supplying to the constructionindustry.

Ontario:• Will Ontario adopt privacy legisla-

tion or will the federal Act apply effec-tive January 2004?

• WSIB consultations on policy re: in-dependent contractor versus worker sta-tus under the Workplace Safety andInsurance Act.❏

president s message · 2013-10-26 · will work out. 3. do like sam walton – in-novate and do not...

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