presenting, a webinar and customer case review on… · 2015-05-29 ·...
TRANSCRIPT
Presenting, a webinar and customer case review on…
Enterprise Translations Hub
For informa*on developers and technical writers who have built product documenta*on in Confluence
For those who manage outsourced transla*on services to create as many translated language flavors of their documenta*on as needed, with versioning, all inside Confluence.
WHY? Formal and tradi*onal product documenta*on transla*on processes are:
• Complicated and expensive • Error prone with too many steps • Time-‐consuming and tedious • Lacking visibility into the process • Not agile for con*nuous transla*ons • Overall – a pain!
… despite being cri.cal to so many global corpora.ons.
Today’s Presenters
» Larry Furr, Lingotek ! Transla.on Services Experts
» Patrick Li and Ellen Feaheny, AppFusions ! Atlassian integra.on Experts
» Robert Kennedy, CA Technologies ! Enterprise Transla.ons Hub for Atlassian Confluence customer
! 1000s of docs, 19 languages!
Everyone else makes you do it the HARD way...
Everyone else makes you do it the HARD way...
Translation is a black box with no visibility into the process
No automation of notification or process management
No real-time leveraging of translation memories
No ability to review or publish translations as they are completed
How HARD can it really be?
How HARD can it really be?
How HARD can it really be?
How HARD can it really be?
How HARD can it really be?
How HARD can it really be?
How HARD can it really be?
Insufficient man-hours available to keep up with the pace
and volume of change
How HARD can it really be?
Too many manual steps in translation process
How HARD can it really be?
Not Enough Automation
How HARD can it really be?
Solution Enterprise Translations Hub for Confluence
! All-in-one translation solution integrated inside Confluence
! Supports 100+ languages
! Natively integrated Machine Translation engines (many are plug-and-play)
! Automated translation workflows
Solution Enterprise Translations Hub for Confluence
! Language-intelligent search capabilities
! Supports existing editorial workflows
! Post-edit translations inside Confluence
! Keeps your content in sync at all times, and across all languages
Solution Enterprise Translations Hub for Confluence
! Decreased translation costs
! Better support for international partners and customers
! Use whichever MT engines you want
! MT engine “training” for continuously improved translations
How It Works
Enterprise Translations Hub plugin
Powered by
CONTINUOUS TRANSLATION PROCESS
Enterprise Translations Hub plugin
Enterprise Translations Hub plugin
CONTINUOUS TRANSLATION PROCESS
Enterprise Translations Hub plugin
CONTINUOUS TRANSLATION PROCESS
CONTINUOUS TRANSLATION PROCESS
Enterprise Translations Hub plugin
Continuous Value Fully automating your multilingual content workflows
• Save up to 55% in project turnaround time
• Complete transparency
• No lock-in on Proprietary MT engines
• Supported through Atlassian Confluence version updates
Together, we are an Experienced Enterprise Solution Team
Lingotek AppFusions
Case Study
Bob Kennedy Senior Director of Technology
The problem » Proprietary, writer-friendly tools » Limited collaboration » Complex workflows » Limited automation » Did not align with Agile development
processes
CA: Previous Workflow
Bookshelves
Embedded Help
MyCa
Support (CSO)
CA.com
Product
Publish To
Web &
Shares
Update in
authoring
tool
Review in
Sharepoint Author
Publish HTML Author
Backend Content Creation Tools & Organizations Content Repositories
Customer Facing Entry
• over 300 collaborators • working on 300+ products • comprising ~24,000 documents • ranging in size from 100 to 1,000 pages per document • all translated into 19 languages
CA: New Workflow
WIKI
MYCA
ESupport
CA.com
Product One Click
1. Cloud Translation 2. CA Collaboration 3. Streamlined Authoring 4. Faster Publishing 5. Linked Video 6. Replaces Product Help 7. “google” SEO-beneficial 8. Global search
language friendly
Now – for the demo!
Contact Us
[email protected] or [email protected]
Or “google” us:
• Enterprise Translations Hub • Lingotek • AppFusions
Or mix them up, and you’ll find us!
See also our video on our YouTube channels!