presenters: amanda roybal...amanda roybal director, manufactured housing division carl ulibarri,...
TRANSCRIPT
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1
Presenters: Amanda RoybalDirector, Manufactured Housing Division
Carl Ulibarri,Chairman, MHD Committee
Alexander HabibyDirector of Business, MTX
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P e rm it t in g P o rt a l “Sp la sh Vid e o ”
https://jpw.screenlight.tv/shares/UAHNQbytpwdFbSZsMdI1bSy6hQGjAR2p?_=1596080684836
2Password: NMRLD
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NMRLD Permitting Portal User Training
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Ag e n d a
1. Vision Statement2. Portal Walkthrough
a. Login Pagei. Public Permit Search
b. Home Page: Overviewi. Community Admin
c. Manage Permits Tab: Overviewd. Apply for a Permite. Installation Permitsf. Request Inspectiong. Renew a Permith. Ticket Management
3. Questions?
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Vision Mapping
VISION STATEMENTDeliver an exceptional customer experience by implementing an easy
to use 24/7 portal that enables MHD staff to bring efficiency, online payment and accurate reporting to the licensing and permitting process
for Licensed Professionals and Homeowners.
Efficient24/7 AccessAccurateEasy to Use
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LOGIN PAGE
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Lo g in P a g e
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Lo g in P a g e - P u b lic P e rm it Se a rch
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Lo g in P a g e - P u b lic P e rm it Se a rch
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HOMEPAGE & COMMUNITY ADMIN
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Ho m e P a g e : Ove rvie w
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Co m m u n it y Ad m in
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Co m m u n it y Ad m in
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APPLY PERMIT
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Ma n a g e P e rm it s Ta b : Ove rvie w
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Ap p ly fo r a P e rm it
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INSTALLATION PERMITS
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In s t a lla t io n P e rm it s
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INSTALLATION PERMITS - Accept/Reject SOW
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INSTALLATION PERMITS - Pull a Scope of work
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REQUEST INSPECTION
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Re q u e s t In sp e c t io n
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RENEW PERMIT
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Re n e w P e rm it
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TICKET MANAGEMENT - CANCEL PERMIT
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Ticke t Ma n a g e m e n t -Ca n ce l a P e rm it
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TICKET MANAGEMENT - CHANGE ADDRESS
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TICKET MANAGEMENT - HELP DESK
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