2015 ANNUAL CHILD SUPPORT TRAINING CONFERENCE & EXPO

“HOW TO STAY POSITIVE AND FOCUSED

IN CHANGING TIMES”

OPENING PLENARY – APRIL 14, 2015

PRESENTER: Sarita MaybinCommunication Expert , Professional

Speaker and Author of book

If You Can’t Say Something Nice, What DO You Say?

“YOU’RE NOT THE BOSS OF ME!”

“PEOPLE DON’T CARE HOW MUCH YOU KNOW UNTIL THEY KNOW HOW MUCH YOU

CARE.”

-John Maxwell, Leadership Expert and Author

IS YOUR GLASS HALF EMPTYOR HALF FULL?

Turn the following “half empty” phrases into “half full” ones:

“Nit picky” “Pest” “Impulsive” “Hyperactive” “Diva”

CAUSES OF NEGATIVITY AT WORK

Sarita’s Informal Survey

F.E.A.R.

BOREDOM

RESENTMENT

STAYING POSITIVE IN CHANGING TIMES

“Planned Panic” - Margaret Wehrenberg, psychologist and author of 10 Best Ever Anxiety Management Techniques

W.I.I.F.M.

STAYING POSITIVE IN CHANGING TIMES

RULES FOR RECEIVING CRITICISM…WITHOUT GETTING DEFENSIVE!

Rule #1: Ask for More

Rule #2: See Rule #1

“TRUST EXISTS WHEN EMPLOYEES FEEL THAT THEIR IDEAS ARE IMPORTANT AND THAT THEIR CONTRIBUTIONS

MATTER.”

-Robert Levering, Co-Author, The 100 Best Companies to Work for in

America

WHEN SOMEONE ASKS YOUR OPINION AND YOU HAVE NOTHING

NICE TO SAY…

Option I: Non-response

Option 2: Throw it back

Option 3: Focus on the positive

LET’S STAY IN TOUCH!

Please drop off your business card to receiveSarita’s monthly email:

What Do You Say Communique’

SARITA’S BOOK:“If You Can’t Say Something Nice, What Do You Say”

Paperback book and Kindle Available at http://Amazon.com

http://SaritaMaybin.com http://NegativitytoPossibility.com