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ACTING PROVINCIAL MANAGER: Mpumalanga PRESENTED BY Mr RSS Zitha STATE OF THE PROVINCE: MPUMALANGA

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PRESENTED BY Mr RSS Zitha. STATE OF THE PROVINCE: MPUMALANGA. ACTING PROVINCIAL MANAGER: Mpumalanga. CONTENTS. Overview of the Province Vision and Mission of the Department of Home Affairs Minster’s Performance agreement in terms of National Outcomes - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: PRESENTED BY Mr RSS Zitha

ACTING PROVINCIAL MANAGER: Mpumalanga

PRESENTED BY

Mr RSS Zitha

STATE OF THE PROVINCE: MPUMALANGA

Page 2: PRESENTED BY Mr RSS Zitha

2

CONTENTS

Overview of the Province

Vision and Mission of the Department of Home Affairs

Minster’s Performance agreement in terms of National Outcomes

Departmental strategic orientated goals (outcomes)

Provincial Management – Organogram

Population of the Province

Mpumalanga Home Affairs Footprint

Map

DHA Presence

Health Facilities

Provincial Capacity – Filled, Funded vacant Posts and Equity

Finance

Assets

Page 3: PRESENTED BY Mr RSS Zitha

3

CONTENTS

Statistics

Civic Services

IMS - Inspectorate

Ports of Entry

Fleet

Leases

Labour Relations

Staff Development

Stakeholders Forums

Staff Engagements

Business Plans

Achievements

Challenges

Page 4: PRESENTED BY Mr RSS Zitha

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OVERVIEW OF THE PROVINCE

Mpumalanga - "the place where the sun rises" - is a province with spectacular scenic beauty and an abundance of wildlife, lying in the northeast of South Africa.

Bordered by the countries of Mozambique and Swaziland to the east and the province of Gauteng to the west, it is situated mainly on the high plateau grasslands of the Middleveld, which roll eastwards for hundreds of kilometers. In the northeast, it rises towards mountain peaks and terminates in an immense escarpment. In places this escarpment plunges hundreds of meters down to the low-lying area known as the Lowveld.

In the eastern region lies the southern half of the magnificent Kruger National Park, a nature reserve teeming with African wildlife in a total area roughly the size of Israel.

Mpumalanga is highly accessible, with a network of excellent roads and railway connections, as well as a number of small airports. The Kruger Mpumalanga International Airport became operational in 2002. Nelspruit is the capital, and the administrative and business hub of the Lowveld.

Witbank is the centre of the local coal-mining industry; Standerton, in the south, is known for its large dairy industry; and Piet Retief in the southeast is a production area for tropical fruit and sugar.

Page 5: PRESENTED BY Mr RSS Zitha

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OVERVIEW OF THE PROVINCE

Despite the light of the sun we also generate electricity from coal in the Province.

Two large sugar industry are found at Malelane in the east; Ermelo is the district in South Africa that produces the most wool; Barberton is one of the oldest gold-mining towns in South Africa; and Sabie is situated in the forestry heartland of the country.

The Maputo Development Corridor, which links the province with Gauteng and the Port of Maputo in Mozambique, heralds a new era of economic development and growth for the region. As the first international toll road in Africa, the corridor is set to attract investment and release the local economic potential of the landlocked parts of the country.

Mpumalanga is a popular tourist destination.

Page 6: PRESENTED BY Mr RSS Zitha

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OVERVIEW OF THE PROVINCE

Mpumalanga Province has a population of approximately 3 365 886 and is dominated by Africans as they count to 93% of the total population.

Almost 61% of the population resides on the rural areas whilst 39% on the urban areas.

According to the 2001 Census, 27.5% of the population aged 20 years or older had no formal school education, and 41% of those in the age group of 15-64 were unemployed.

Almost 55% of the province’s population lived below the national poverty line in 2002 (UNDP, 2004)

About 67% of all households lived in formal dwellings, and 16% and 13% in informal and traditional structures respectively. On average, 4 persons shared a household.

Approximately 80 000 undocumented persons are found in the area.

Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines.

Page 7: PRESENTED BY Mr RSS Zitha

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VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS

VISIONA safe, secure South Africa where all of its people are

proud of, and value, their identity and citizenship

MISSIONThe efficient determination and safeguarding of the identity

and status of citizens and the regulation of migration to ensure security, promote development and fulfill our

international obligation

VALUESThe DHA is committed to be:

•People-centred and caring, Patriotic•Professional and having integrity,

•Corruption free and ethical,•Efficient and innovative.

VISIONA safe, secure South Africa where all of its people are

proud of, and value, their identity and citizenship

MISSIONThe efficient determination and safeguarding of the identity

and status of citizens and the regulation of migration to ensure security, promote development and fulfill our

international obligation

VALUESThe DHA is committed to be:

•People-centred and caring, Patriotic•Professional and having integrity,

•Corruption free and ethical,•Efficient and innovative.

Page 8: PRESENTED BY Mr RSS Zitha

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MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES

The 12 National outcomes are at the heart of the strategic planning process of the

Government and DHA is accounting for three as per the signed Minister`s performance

agreement. The departmental relevant out comes are

NATIONAL OUTCOME 3

All People in South Africa are free and feel safe

NATIONAL OUTCOME 5

Skilled and capable workforce to support an inclusive growth path.

NATIONAL OUTCOME 12

An efficient, effective and development orientated public service and an empowered, fair and

inclusive citizenship

Page 9: PRESENTED BY Mr RSS Zitha

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DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)

STRATEGIC OUTCOME ORIENTED GOAL 1

Secure South African citizenship and identity engineered by the Civic Services Unit

STRATEGIC OUTCOME ORIENTED GOAL 2

Immigration managed effectively and securely in the national interest including economic,

social and cultural development engineered by the Immigration Unit

STRATEGIC OUTCOME ORIENTED GOAL 3

A service that is efficient, accessible and corruption free to be realised by all the departmental

Units.

Page 10: PRESENTED BY Mr RSS Zitha

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Act Provincial ManagerMr Robert S S Zitha

Ehlanzeni RegionDistrict Manager Operations

Mr RSS Zitha

Nkangala RegionAct District Manager Operations

Mr EV Mashiloane

Gert Sibande RegionAct District Manager Operations

Mr EV Mashiloane

Office and Port Managers10 Offices

5 Ports of Entry

Office and Port Managers7 Offices

Office and Port Managers7 Offices

6 Ports of Entry

Director:Finance & Support Mr M Nemutshili

PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

Page 11: PRESENTED BY Mr RSS Zitha

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MPUMALANGA PROVINCE - POPULATION

District Municipality Local Municipality PopulationEhlanzeni Mbombela 661,689

Bushbuckridge 500,000Nkomazi 486,435Thaba Chweu 97,734Umjidi 78,000

1,823,858Gert Sibande Albert Luthuli 187,936

Dipaseleng 38,617Govan Mbeki 221,747Lekwa 103,263Mkhondo 187,936Pixley ka Seme 80 737Msukaligwa 124,319

863,818Nkangala Emalahleni 299,206

Emakhazeni 59,000Thembisile Hani 258,875Dr JS Moroka 243,304Steve Tshwete 144,518Delmas 56,207

1,061,1103,748,786

Total

Total

TotalMPUMALANGA PROVINCE

Page 12: PRESENTED BY Mr RSS Zitha

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LOMLOM

LOMLOMLOMLOM

LOMLOM

LOMLOM

LOMLOMLOMLOM

LOLLOL

LOLLOL

LOMLOM

LOMLOM

LOMLOM

LOMLOM

LOMLOM

LOMLOM

LOLLOL

LOM MapulanengLOM Mapulaneng

LOMLOM

BP MahambaBP Mahamba

BP EmahlatiniBP Emahlatini

BP NerstonBP Nerston

BP WaverleyBP Waverley

BP JosefsdalBP Josefsdal BP Jeppes ReefBP Jeppes Reef

BP ManangaBP Mananga

BP LebomboBP Lebombo

BP OshoekBP Oshoek

KMIAKMIA

BP BothashoopBP Bothashoop

LOM MhalaLOM Mhala

LOM MdujaneLOM Mdujane

LOM KwamhlangaLOM Kwamhlanga

LOM MkobolaLOM Mkobola

LOM EerstehoekLOM Eerstehoek

LOM NkomaziLOM Nkomazi

MPUMALANGA HOME AFFAIRS FOOTPRINT

Page 13: PRESENTED BY Mr RSS Zitha

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Services Total

Provincial offices 1

Local Offices Large 3

Local Offices Medium 21

Border Posts Land:10

Air: 1

Local Offices Small (PSP) 8

Local Offices Small (TH) 9

Local Offices Small (VP) 22

DHA FOOTPRINT

Page 14: PRESENTED BY Mr RSS Zitha

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DHA FOOTPRINT

District Municipality

Local Municipality DHA Presence

Ehlanzeni Mbombela LOL Nelspruit LOS (PSP) Civic CentreKruger-Mpumalanga International Airport

LOM White River LOS (PSP) Daantjie

LOS (PSP) Msogwaba

LOS (PSP) Kabokweni

LOM Hazyview

Umjindi LOM Barberton LOS (TH) Louieville (VP)

Nkomazi LOM Nkomazi LOS (VP) Mgobodzi BP Lebombo

LOS (TH) Matsamo (VP) BP JosefsdalLOM Komatipoort

LOS (TH) Mbangwane (VP) BP Mananga

LOM Malelane BP Jeppes Reef

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

Page 15: PRESENTED BY Mr RSS Zitha

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DHA FOOTPRINT

District Municipality

Local Municipality DHA Presence

Thaba Chweu LOM Lydenburg LOS (VP) Sabie

LOS (TH) Leroro (VP)

Bushbuckridge LOM Mhala LOS (VP) Acornhoek

LOS (VP) Hluvukani

LOS (VP) Lillydale

LOM Mapulaneng LOS (TH) Casteel)

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

Page 16: PRESENTED BY Mr RSS Zitha

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DHA FOOTPRINT

District Municipality

Local Municipality DHA Presence

Nkangala Emalahleni LOL Witbank LOS (VP) Ogies

Delmas LOM Delmas

Steve Tshwete LOM Middelburg LOS (VP) Hendrina

Emakhazeni LOM Belfast LOS (VP) Waterval Boven

LOS (VP) Wonderfontein

ThembisileLOM Kwa-Mhlanga LOS (VP) Moloto

LOM Mkobola LOS (VP) Tweefontein

LOS (VP) Verena

Dr JS Moroka LOM Mdujane LOS (PSP) Mbibane

LOS (PSP) Mmamehlake

LOS (TH) Marapyane

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

Page 17: PRESENTED BY Mr RSS Zitha

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DHA FOOTPRINT

District Municipality

Local Municipality DHA Presence

Gert Sibande Msukaligwa LOL Ermelo LOS (PSP) CarolinaLOS (TH) Breyten (VP)

Albert Luthuli LOM Eerstehoek LOS (VP) Dundonald BP Oshoek

LOS (VP) Ekulendeni BP WaverleyLOS (VP) Hartebeeskop

LOS (VP) Mpuluzi

LOS (TH) Ferni

LOS (VP) Tjakastad

Mkhondo LOM Piet Retief LOS (VP) Driefontein BP Bothashoop, LOS (VP) Kwathandeka BP Emahlathini

BP Mahamba

BP Nerston

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

Page 18: PRESENTED BY Mr RSS Zitha

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DHA FOOTPRINT

District Municipality

Local Municipality DHA Presence

Pixley ka Seme LOM Volksrust LOS (VP) Daggakraal

LOS (VP) AmersfoortLOS (VP) Wakkerstroom

Lekwa LOM Standerton

Dipaliseng LOM Secunda LOS (PSP) Balfour

LOS (TH) Tholulwazi

Goven Mbeki LOM Bethal

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

Page 19: PRESENTED BY Mr RSS Zitha

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CONNECTED HEALTH FACILITIES

Matibidi Hospital – Hazyview Witbank Hospital

Themba Hospital – White River Lydenburg Hospital

Piet Retief Hospital Bethal

Middelburg Hospital Mapulaneng Hospital

Kwa-Mhlanga Hospital Matikwane Hospital

Embhuleni Hospital – Eerstehoek Tintswalo Hospital

Ermelo Hospital

Medi-Clinic - Nelspruit

DHA FOOTPRINT – HEALTH FACILITIES

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

3 additional health facilities operational for online births registrations in MP

80 additional health institutions with maternity facilities operational for online birth registration

6 additional health institutions with maternity facilities operational for online birth registration

Finalising negotiations for accommodation and data lines at Bethal, Siyabuswa and Sabie.

Page 20: PRESENTED BY Mr RSS Zitha

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PROGRESS ON OTHER HEALTH FACILITIES

Carolina Hospital under renovation – negotiating for space

Rob Ferreira Hospital – Nelspuit. Was previously connected. Hospital is moving us to new accommodation

Siyabushwa – waiting for confirmation letter for accommodation

Live Cosmos – Accommodation secured, waiting for computers to be released from Head Office as soon as audit has been finalised

Waterval Boven – Accommodation has been secured on 29 may 2012

Barberton Hospital: Accommodation has been re-secured. Waiting for data points to be installed by Health

Tonga Hospital – Nkomazi. Network problem on hospital’s side

Trichard Hospital – accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised

Standerton Hospital – Accommodation has been secured. 3G card is available. Waiting for computers to be released from Head Office as soon as audit has been finalised

Amajuba Hospital – Volksrust – Connectivity problem at Hospital

Vlaklaagte clinic – Waiting for computers to be released from Head Office as soon as audit has been finalised

Evander Hospital – Office originally allocated cannot be utilised, negotiating for alternative accommodation

Shongwe Hospital – Network problem on hospital’s side

Delmas - accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised

Sabie Hospital – accommodation secured. Waiting for computers to be released from Head Office as soon as audit has been finalised

DHA FOOTPRINT – HEALTH FACILITIES

Page 21: PRESENTED BY Mr RSS Zitha

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The electronic queue management system was installed at two offices in the Province:

Local Office Large: Witbank

Local Office Medium: White River

ELECTRONIC QUEUE MANAGMENT SYSTEM

Benefits of the system:

A number is issued to the client and as a result the client does not have to wait in line to be assisted (number is called)

Gives an estimated waiting time

Indicates the number of clients waiting in an office and the number served

It is now possible to determine the busy periods

Gives a more professional impression

The electronic queue management system is currently being installed at an additional office in the Province:

Local Office Large: Nelspruit

Page 22: PRESENTED BY Mr RSS Zitha

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STRUCTURE: FILLED AND VACANT POSTS

LEVELNUMBER OF POSTS ACCORDING TO

THE STRUCTURE NUMBER OF FILLED POSTSNUMBER OF VACANT FUNDED

POSTS

LEVEL 14 1 0 1

LEVEL 13 5 2 2

LEVEL 12 2 2 0

LEVEL 11 12 1 5

LEVEL 10 18 18 0

LEVEL 9 47 6 11

LEVEL 8 199 62 15

LEVEL 7 306 36 19

LEVEL 6 932 436 116

LEVEL 5 43 11 4

LEVEL 4 38 0 0

LEVEL 3 74 63 7

TOTAL 1 677 637154 critical

26 Natural attritions

CAPACITY RATE According to structure 38% 10%

CAPACITY RATE According to Establishment 78% 22%

154 vacant posts: Critical posts to be filled in 2012 and 26 natural attrition posts

Posts filled - part of 1545 Transfers8 Appointments - post were advertised in last quarter, but forms part of the 154

22 posts are reserved for ORTIA – 12 posts for Oshoek and 10 for Lebombo

Page 23: PRESENTED BY Mr RSS Zitha

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STRUCTURE: DETAIL OF ADVERTISED POSTS

CIRCULAR POSTS

HRMC 25 of 2012: 49 Post advertised on 25 May 2012 - closing date 8 June 2012

• DD: Provincial Co-ordination• DMO: Volksrust• Secretary to Provincial Manager• Civic Services Supervisor: Hazyview• Personal Practitioner: PM’s Office• 2 x AO: Bethal and Malelane• 2 x Mobile Office Drivers: Mhala and Nkomazi• 3 x CAC: Lydenburg, Delmas, Barberton• 33 x Front Office Clerks: 4 x Nelspruit, 2 x Kanyamazane,

1 x Lydenburg, 2 x Casteel, 2 x Matsamo, 1 x White River, 1 x Daantjie, 1 x Eerstehoek, 1 x Piet Retief, 1 x Tholulwazi, 1 x Volksrust, 5 x Ermelo, 3 x Middelburg, 2 x Verena, 1 x Marapyane, 1 x Hazyview, 1 x Barberton, 1 x Secunda, 3 x Nkomazi

• 2 x AC for hospitals: Lydenburg and Middelburg• 2 x Cleaners: Ermelo and Hazyview

HRMC 34 of 2012: 3 Posts advertised on 8 June 2012 - Closing date 25 June 2012

• ASD: Supply Chain Management• ASD: Assets and Property Management• ASD: Finance and Revenue

HRMC 35 of 2012: 1 Post and 1 Intern advertised on 18 June 2012 - closing date 2 July 2012

• DD: Human Resources• 1 x Intern at PM’s Office

HRMC 36 of 2012: 13 Posts advertised on 6 June 2012 - closing date 18 June 2012

• 1 x Secretary to D: Finance and Support• 4 x CAC: Siyabushwa, Komatipoort, Mgobodzi,

Mapulaneng• 8 x Front Office Clerks: 2 x Schagen, 2 x Leroro, 2 x

Delmas, 1 x Mpuluzi and 1 x Balfour

A total of 66 posts and 1 Intern post was advertised

Page 24: PRESENTED BY Mr RSS Zitha

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STRUCTURE: FILLED AND VACANT POSTS

MALE FEMALE

LEVEL A C I W A C I W

LEVEL 14 0 0 0 0 0 0 0 0

LEVEL 13 2 0 0 0 0 0 0 0

LEVEL 12 1 0 0 0 0 0 0 0

LEVEL 11 0 0 0 1 0 0 0 0

LEVEL 10 11 0 0 1 3 0 0 0

LEVEL 9 4 0 0 0 1 0 0 0

LEVEL 8 33 0 1 11 16 0 0 3

LEVEL 7 20 0 0 0 12 2 0 2

LEVEL 6 187 0 0 2 232 1 0 16

LEVEL 5 8 0 0 0 4 0 0 0

LEVEL 4 0 0 0 0 0 0 0 0

LEVEL 3 33 0 0 0 30 0 0 0

TOTAL 299 0 1 15 298 3 0 21

TOTAL PER GENDER 315 322

Equity

DISABILITY

4 Black males and 2 Black Females

Target: 12, currently on 50%

The challenge that is being experienced is that not all officials are willing to disclose their disability

Page 25: PRESENTED BY Mr RSS Zitha

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MPUMALANGA SUMMARY OF BUDGET

DESCRIPTIONBUDGET ALLOCATED

EXPENDITURE As at 30 June 2012

FUNDS AVAILABLE

%BUDGET SPEND

PAYMENTS 18.7%

Compensation of Employees 152,377,000 29,599,000 122,778,000 19.4%

Goods and Services 14,153,000 1,607,000 12,546,000 11.4%

PAYMENT FOR CAPITAL ASSETS 7.0%

Machinery & Equipment 300,000 21,000 279,000 7.0%

TRANSFERS AND SUBSIDIES 124.3%

Provincial and Local Governments

69,000 0 69,000 -

Departmental Agencies and Accounts

1,000 0 1,000 -

Households - 87,000 (87,000) -

TOTAL 166,900,000 31,314,000 135,586,000 18.8%

Page 26: PRESENTED BY Mr RSS Zitha

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BANK EXCEPTIONS

Exceptions at 1 April 2012

R12 910 107.05

Exceptions end of June 2012

R3 339 992.95

Receipts are captured at the Provincial Office on a daily basis. As a result the amount for exceptions changes continuously

Page 27: PRESENTED BY Mr RSS Zitha

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ASSET MANAGEMENT: 2012

Number Value

Opening Assets 11 063 R40 685 327

Unverified Assets 274 R978 215

Assets on Floor (Additions) 380 R544 382

New Acquisitions 343 R1 648 596

Finance Leased Assets 544 R3 862 836

Closing Assets (June 2012) 12 604 R47 719 356

Page 28: PRESENTED BY Mr RSS Zitha

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ANNUAL TARGET TARGET Q1

APRILACTUAL

MAY ACTUAL

JUNE ACTUAL TOTAL

35 340 7 822 3 025 3 667 3 197 9 889

BIRTH REGISTRATION – April to June 2012STATISTICS

Provincial target was achieved

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

33 076 594 000 35 340 7 822

Page 29: PRESENTED BY Mr RSS Zitha

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STATISTICS

UNCOLLECTED IDs IN OFFICE TOTAL

1 April 2012 17 517

30 June 2012 18 990

UNCOLLECTED IDENTITY DOCUMENTS

Page 30: PRESENTED BY Mr RSS Zitha

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IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT

Targeted Number of schools to be visited

in Q1

No of High Schools visited

APRIL

No of High Schools VisitedMAY

No of High Schools Visited

JUNE

Total number of Schools visited

188 47 145 10 202

STATISTICS

Target was achieved: 42%

BASELINE for Province (11/12) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

49% of high schools visited in MP to collect ID applications from learners of 16 years and above in 2011/12

100% of high schools (472) visited in MP to collect ID applications from learners of 16 years and above check on combined schools,

188 out of 472 (=40% of 472 ) schools visited to collect ID applications from learners 16 years and above in MP

Page 31: PRESENTED BY Mr RSS Zitha

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IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECTLearners writing matric

Number of applications collectedNumber of ID issued to Grade 12

LearnersLRB Applications received

6 646 3 765 0

STATISTICS

Annual target: 100% of South African Learners in the province issued with ID’s

BASELINE for Province (11/12) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

100% of South African learners in MP writing matric (and in need of IDs) issued with IDs as required by examination regulations (164 learners writing matric) in 2011/12

100% of South African learners writing matric in MP issued with IDs as required by examination regulations in 2012/13

100% of South African learners writing matric issued with IDs as required by examination regulations in 2012/13 (2012 Grade 12 Learners) - (Grade 12's not covered in Q4 of previous year will be covered in this quarter)

Page 32: PRESENTED BY Mr RSS Zitha

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PASSPORT TYPE NUMBER OF APPLICATIONS

Tourist Passports (NORMAL) 5 204

Child Passports 1 069

Official Passports 16

Maxi Passports 198

Temporary Passports 1 318

Emergency Travel Certificates 453

TOTAL 8 285

PASSPORTSSTATISTICS

• There are only 2 offices in the Province with live capture machines – Nelspruit and Witbank. 1 475 Passports were captured within 1 day on the live capture machines

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

Passport applications captured within 2 days – manual process – and

captured withing 1 day – live capture - in MP

95% of applications for machine readable

passports issued within 24 days (manual

process) and 97% of applications for live captured passports

issued within 13 days (live capture process)

Passport applications captured within 2 days – manual process – and

captured withing 1 day – live capture - in MP

Passport applications captured within 2 days – manual process – and

captured withing 1 day – live capture - in MP

Page 33: PRESENTED BY Mr RSS Zitha

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DUPLICATE PROJECT

ITEMS STATISTICS

Number of enquiries received:327

Number of applications received and submitted to Head Office: 206

STATISTICS

Page 34: PRESENTED BY Mr RSS Zitha

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LATE REGISTRATION OF BIRTHS

LRB

Number of LRB applications received 1 147

Number of LRB applicants interviewed 1 539

Number of LRB applications sent to HO 1 016

Number of LRB cases finalised (Birth registration numbers allocated) 767

Number of LRB cases handed to IMS for investigation 77

Number LRB cases received back from IMS 29

•392 difference between applications received and interviewed: Applications that were taken in prior to April 2012

•Difference between applications sent to Head Office and interviewed: applications that were not recommended

STATISTICS

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

All LRB applications in MP pre-processed

(registration on track and trace, case file creation,

background checks conducted, fingerprint

identification of applicant conducted, etc) within 70

days.

95% of LRB applications for the age group 31

days and above finalized within 6 months

All LRB applications in MP pre-processed

(registration on track and trace, case file creation,

background checks conducted, fingerprint

identification of applicant conducted, etc) within 70

days.

LRB applications in MP pre-processed

(registration on track and trace, case file creation,

background checks conducted, fingerprint

identification of applicant conducted, etc) within 70

days.

Page 35: PRESENTED BY Mr RSS Zitha

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MP SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time:

Application Received at Office to Application Dispatched to BVR (Days) - Applicant

Month: June-2012

Day Start    

Target: Applications pre-processed within 70 days Rank

(MTD)

Time

MTD / Full month

Ave Time Volume

Free State   1 1.05 386

Northern Cape 2 1.20 107

Eastern Cape 3 1.51 889

Western Cape 4 1.63 296

North West   5 1.69 517

Gauteng   6 1.96 638

Limpopo   7 3.19 437

KwaZulu Natal 8 3.99 2,119

Mpumalanga 9 6.95 391

All Provinces   2.69 5,780

Page 36: PRESENTED BY Mr RSS Zitha

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MP SERVICE DELIVERY TURN-AROUND TIMES

Summary of ID Application Turn-Around Time:

ID Book Dispatched From BVR To Receipt At Office Of Application (Days)

Month: June-2012

Target: ID’s received at offices Track and Traced within 1 day Week Ending:

ProvinceRank(MTD)

MTD / Full month

Free State   1 1.92

Gauteng   2 2.18

Western Cape 3 2.37

Mpumalanga 4 2.77

Northern Cape 5 3.02

KwaZulu Natal 6 3.16

Limpopo   7 3.28

North West   8 3.33

Eastern Cape 9 4.70

All Provinces   3.22

Page 37: PRESENTED BY Mr RSS Zitha

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ITEMS NUMBER OF QUERIES

Number of unfinalized queries (carry over from previous month) 660

Number of new queries received 205

Number of finalized queries 153

Number of unfinalized queries 712

QUERIES

STATISTICS

Page 38: PRESENTED BY Mr RSS Zitha

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CONTENT STATISTICS

Applications received current month 63

Applications sent to Head Office 60

PR Approved during current month 2

PR Refused during the month 0

PERMANENT RESIDENCE PERMITS

STATISTICS

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

Permanent residence permits (work, business, corporate) registered on T&T at front offices within

1 day in MP

75% of permanent residence permits (work,

business, corporate) issued within 8 weeks

Permanent residence permits (work, business, corporate) registered on T&T at front offices within

2 days in MP

Permanent residence permits (work, business, corporate) registered on T&T at front offices within

1 day in MP

Page 39: PRESENTED BY Mr RSS Zitha

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TEMPORARY RESIDENCE PERMITS

STATISTICS

BASELINE for Province (11/12)

National Target (12/13) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

Temporary residence permits (work, business, corporate) registered on T&T at front offices within

2 days in MP

75% of temporary residence permits (work,

business, corporate) issued within 8 weeks

Temporary residence permits (work, business, corporate) registered on T&T at front offices within

2 days in MP

Temporary residence permits (work, business, corporate) registered on T&T at front offices within

2 days in MP

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TYPE OF PERMITAPPLIC.RECEIVED APPLIC.APPROVED PERMITS

REFUSED

Visitors Permit 212 203 97

Study Permit 50 128 12

Treaty Permit 3 0 0

Business Permit 0 2 0

Medical Treatment Permit 7 8 1

Relatives Permit 531 693 150

Retired Persons Permit 3 7 0

Corporate Permit 7 10 3

Exchange Permit 0 0 0

Work Permits:

- Quota Work permit 104 59 8

- General Work permit 132 209 51

- Exceptional Skills work permit 4 3 0

- Exchange permit 0 0 0

TOTAL 1 053 1 332 322

TEMPORARY RESIDENCE PERMITS

STATISTICS

Page 41: PRESENTED BY Mr RSS Zitha

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INSPECTORATE

STATISTICS

BASELINE for Province (11/12) ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

278 transgressors prosecuted (inclusive of admission of guilt)

300 transgressors prosecuted (inclusive of admission of guilt)

43 transgressors of departmental legislation successfully charged in MP (Admission of guilt fine paid or offender deported)

3 dockets per Inspectorate Official per annum - carried through a full court process

4 dockets per Inspectorate Official per annum - carried through a full court process Total: 208 (admission of guilt and fraudulent documents)

1 docket per Inspectorate Official per quarter - carried through a full court process Total: 52

23 Employers in MP successfully Prosecuted (inclusive of admission of guilt) -

30 Employers successfully charged in MP

5 Employers successfully charged (inclusive of admission of guilt) - Effective management of J534

Target was: 17 535 undocumented foreigners in MP deported (direct deportations from province) annually within period prescribed by Law. -

100% of all detected undocumented foreigners in MP deported (indirect deportations from province)/transferred annually within 30 days (period prescribed by Law.)

100% deportations quarterly

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IMS

Successful prosecution of transgressors (guilt fines paid) 51

Successful prosecution of transgressors (monetary value) R179 500

Successful prosecution of employers 6

Overstayers successfully detected 201

Undocumented foreigners detected 578

Deportations Total number of deportations 1 560

  Number of deportations by Transport Company 306

Number of special deportations done by office 353

Detention Number of foreigners detained by IMS 500

  Number of foreigners detained by SAPS 1 336

  Releases from detention 14

Number of foreigners served with Form 21 (order to leave RSA) 39

Number of foreigners served with Form 20 (authorisation to remain in the country) 50

INSPECTORATE

STATISTICS

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43

IMS

Criminal cases concluded in Magistrate Court (dockets taken to court)24

Number of operations conducted 28

Number of stakeholder meetings attended 53

Cases handed over from Permitting 66

Number of cases recorded on Case Management System (Please take note that all cases must be recorded on the system)

836

Overtime worked (hours) by Inspectorate Officials 159

Km travelled by Inspectorate Officials 43 700

INSPECTORATE (cont)

Page 44: PRESENTED BY Mr RSS Zitha

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STATISTICS: PORTS OF ENTRY

ARRIVALS APRIL MAY JUNE TOTAL

SA Foreign SA Foreign SA Foreign

87 870 223 682 71 793 203 998 65 193 181 338 833 874

DEPARTURES APRIL MAY JUNE TOTAL

SA Foreign SA Foreign SA Foreign

103 588 206 640 72 725 168 372 72 406 149 302 773 033

ARRIVALS AND DEPARTURES

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STATISTICS : PORTS OF ENTRY

REFUSALS (DEPARTURES)

APRIL MAY JUNE TOTAL

SA Foreign SA Foreign SA Foreign

14 2 13 0 5 0 34

ARRIVALS AND DEPARTURES: REFUSALS

REFUSALS (ARRIVALS)

APRIL MAY JUNE TOTAL

SA Foreign SA Foreign SA Foreign

0 149 0 123 0 121 393

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FINES AND PENALTIES - ISSUED

FINES AND PENALTIES TOTAL

Number issued Value

Admin Fine Sec 50(1)(a) 961 965 000

Admin Fine Sec 50(1)(b) 651 975 000

Admin Fine Sec 50(1)(c) 470 1 413 500

Penalty to conveyor Sec 50(3) (Business) 44 580 000

Penalty to conveyor Sec 50(3) (Private) 97 450 000

After hour services: Notified during official hours 4 800

After hour services: Not Notified during official hours 1 200

STATISTICS: PORTS OF ENTRY

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FINES AND PENALTIES - PAID

FINES AND PENALTIES TOTAL

Number collected Revenue

Admin Fine Sec 50(1)(a) 494 493 000

Admin Fine Sec 50(1)(b) 111 196 500

Admin Fine Sec 50(1)(c) 44 132 000

Penalty to conveyor Sec 50(3) (Business) 2 20 000

Penalty to conveyor Sec 50(3) (Private) 12 60 000

After hour services: Notified during official hours 4 800

After hour services: Not Notified during official hours 0 0

STATISTICS: PORTS OF ENTRY

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DEPORTATIONS – STATISTICS

COMBINED TOTAL FOREIGNERS (MOZAMBIQUE & SWAZILAND)      

MONTH 2004 2005 2006 2007 2008 2009 2010 2011 2012

JAN 3693 4414 4559 4553 7031 3228 2831 993 589

FEB 2864 4124 4231 2612 3422 2337 1340 720 317

MARCH 5596 5575 3864 3952 3305 2712 1560 485 1244

APRIL 3515 5625 5431 4110 3205 205 1435 246 498

MAY 4775 5549 5449 4623 20918 2114 1281 217 1310

JUN 3316 5466 4147 2923 7683 2946 735 140 1566

JUL 2699 3147 5613 3295 2880 1172 1383 175  

AUG 2640 4822 5382 3604 2712 912 0 155  

SEPT 6022 2818 3905 2758 4339 1137 0 266  

OCT 3995 4143 4372 3138 5356 1511 0 306  

NOV 4473 4997 3702 2946 4876 1118 664 320  

DEC 6672 5434 5604 15631 8298 8749 1402 185  

TOTAL 50260 56114 56259 54145 74025 28141 12631 4208 5524

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KEY AREA NUMBER PERCENTATAGE

Vehicles

Number of vehicles in the Province 117 100%

New vehicles received in Q1 7 5%

Number of Functional vehicles105 89%

Number of vehicles involved in accidents / Not functional – in garage 12 11%

FLEET MANAGEMENT

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KEY AREA NUMBER PERCENTATAGE

Mobile offices

Number of mobile offices 11 100%

Number of non-functional mobile 5 45%

Number of Functional mobiles 6 55%

FLEET MANAGEMENT

• 1 Mobile Office is the garage for repairs.

• 4 Mobile offices have system problems. A contract has been signed with SITA to assist with these problems.

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LEASES

MUNICIPALITYBUILDING/LAND DESCRIPTION

RENTAL PER MONTH

LEASE START

LEASE END

MONTH TO MONTH

EHLANZENI DM

Mbombela LM PM Offices 79,950.65 01/05/2010 30/04/2014 No

Nelspruit LOL 187,132.90 01/10/2009 30/09/2014 No

Hazyview LOM 30,472.20 01/03/2012 28/02/2013 No

White River LOM 41,878.43 05/06/2019 31/05/2014 No

Msogwaba LOS 4,129.09 01/01/2011 31/12/2013No

Thaba Chweu LM Sabie LOS 14,551.14 01/12/2009 30/11/2014No

Nkomazi LM Malelane LOM 59,109.91 13/05/2010 30/04/2015No

Bushbuckridge LM Casteel LOS (TH) 659.78 01/07/2011 30/06/2012No

NKANGALA DM

Emakhazeni LM Belfast LOM 59,644.80 01/05/2011 20/04/2016no

GERT SIBANDE DM

Msukaligwa LM Ermelo LOL 54,618.03 01/04/2011 31/03/2012 Yes

Albert Luthuli LM Eerstehoek LOM 38,440.58 01/07/2009 30/06/2014 No

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MUNICIPALITYBUILDING/LAND DESCRIPTION

RENTAL PER MONTH

LEASE START LEASE END MONTH TO

MONTH

Mkhondo LM Piet Retief LOM 26,148.60 201/12/2010 30/11/2014 No

Lekwa LM Standerton LOM 4,855.75 01/01/2012 31/12/2012 No

Dipaliseng LM Secunda LOM 66,011.70 01/06/2011 31/05/2013No

Goven Mbeki LM Bethal LOM 28,641.45 01/07/2009 30/06/2014No

Carolina LOS 12,336.84 10/02/2011 31/01/2016 No

TOTAL 708,581.85

LEASES

Page 53: PRESENTED BY Mr RSS Zitha

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LABOUR RELATION CASES

KEY AREA

NUMBER OF CASES

OUTCOMES

Fraud & Corruption 13 suspended 3 Dismissals

Page 54: PRESENTED BY Mr RSS Zitha

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MONTH TRAINING

CONDUCTED EQUITY RACE

May 2012 BAS2 Males1 Female Black

June 2012DHA Cadre training attended by 16 Officials

5 Males11 - Females Black

May and June 2012

Senior Management Development Programme – Wits. 3 days per month 1 Male Black

April, May and June 2012

New Management Development Programme for Junior Managers – Wits. 1 Week per month 1 Male Black

STAFF DEVELOPMENT

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PROVINCIAL STAKEHOLDER FORUMThe target for the Province is to launch the Provincial Stakeholder forum in Quarter 2.

A meeting was held with the Executive Members of the District Stakeholder forums on 15 June 2012. During this meeting a Provincial Steering Committee was elected. The Steering committee will be in charge of the preparations for the launch of the Provincial Stakeholder Forum

On 22 June 2012 a meeting was held with the Provincial Steering Committee. During this meeting the area was identified where the launch will take place as well as the additional stakeholders that need to form part of the preparatory meetings. These stakeholders will also provide services during the launch. A programme was developed for preparatory meetings with the stakeholders. The logistics were also discussed to determine the responsibilities of the stakeholders

The proposed area for the launch: Thembisile Hani Local municipality at Kwaggafontein Stadium.

The proposed dates for the launch: 27 and 28 September 2012

The dates for preparatory meetings:

13 July 2012

27 July 2012

10 August 2012

24 August 2012

07 September 2012

14 September 2012

21 September 2012

Page 56: PRESENTED BY Mr RSS Zitha

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STAKEHOLDER FORUMS

MUNICIPALITY DATES OF MEETINGS

Gert Sibande District Municipality 16 May 2012

Nkangala District Municipality 5 June 2012

Nkomazi Local Municipality 24 April 2012, 10 and 25 May 2012; 13 June 2012

Msukaligwa Local Municipality 22 May 2012

Mkhondo Local Municipality 30 May 2012

Umjindi Local Municipality 18 April 2012, 15 May 2012

Lekwa Local Municipality 22 May 2012

Bushbuckridge 11 and 18 June 2012

Goven Mbeki 7 June 2012

Albert Luthuli 11 June 2012

Mbombela 22 June 2012

Delmas 21 June 2012

Emahkazeni Local Municipality 10 May 2012, 14 June 2012

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BUSINESS PLAN AND PERFORMANCE AGREEMENT

PERFORMANCE ASSESMENT REPORTS 2011/12

PERFORMANCE AGREEMENTS 2012/13 BUSINESS PLAN

99.9% 2011/2012 assessment reports submitted. 1 Official seconded to ORTIA by the end of April 2012.

• 638 ( One official passed away during Q1 as a result the capacity slide indicates 637 filled posts) officials in the Province.

• 624 signed performance agreements.

• 98% Performance agreements submitted.

• 14 not submitted - 1 seconded to security at Ortia, 13 officials suspended.

The Provincial Business have been compiled and signed off and submitted.

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INTERACTION OF STAFF

The Province interact with staff through the following meetings:

Provincial Management meetings (SMS, Provincial Support & Office Managers) – MonthlyRegional Meetings - monthlyDistrict Management Meeting (Local Office Managers & Support) - WeeklyStaff Meetings – WeeklyQuarterly Reviews Meetings

STAFF ENGAGEMENTS

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Issue Achievements What has improved

Logis

The province is now issuing their own order numbers for BI-488’s and accommodation. Payments will also be done in the province. 165 Order numbers were issued

Improvement of turn-around times on orders and payments.

Relocation of LOM Middelburg

The old accommodation was not OHS compliant. This took a few years to accomplish.

New offices are according to DHA specification and the working conditions are much better for the officials

Achievements

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Infrastructure:- It is very difficult to secure accommodation in the rural area. Landlords in these areas do not have the funding to upgrade the accommodation according to the specifications.- Long processes by the Department of Public Works to secure accommodation

Late Registration of Birth:- Applicants do not show up for interviews- Applicants do not have the all the necessary documents, parents are not always available

Illegal Foreigners:- The influx of illegal foreigners through the porous borders

Thusong Centres:- Opening of Thusong Centres without the involvement of Home Affairs. Offices are not according to our specifications, human capacity is not available as well as equipment.

Mobile Offices: There are system problems with the Mobile Offices, but a contract has been signed with the service provided to assist

Cable theft:- Telephone lines (copper) are stolen, specifically in the Nkomazi area. As a result the computers are not working at the offices in the area.

CHALLENGES

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RE A LEBOGA

SIYABONGA

THANK YOU