Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 1

Presented by Mr. Hor Chan Rotha

CMU’s Undergraduate Program November 2008

Chapter 1Chapter 1

Communication is the process of understanding and sharing meaning.

The Process of Human Communication

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 2

Course ObjectivesCourse Objectives1. What is Human Communication?2. Models of Human Communication3. Communication Contexts4. Communication Technologies5. What is an Effective Communication?

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 3

1. What is Human Communication?

• Communication is the process of creating a meaning between two or more people.

• Communication is the process of understanding and sharing meaning.

I am very happy to see

you

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 4

I need your support

Thanks for everything

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 5

2- Models of Human

Communication

Linear / action

Interaction

Transaction

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 6

Action Model

Action Model: one person sends a message and another person receive it.

Sender Message Receiver

S/Sender R/Receiver Message

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 7

Interactive Model

Interactive Model: one person send a message to a second person, who receives it and respond with another message.

S R

SR

Message

Message

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 8

Transaction Model

Transaction Model: Communicators simultaneously send and receive messages.

S/R R/SMessage

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 9

Sender Message Receiver

FeedbackS/R R/S

Feedback

Message

Transactional model

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 10

3- Communication Contexts

• Intrapersonal Communication• Interpersonal Communication• Intercultural Communication• Interviewing• Small group Communication• Public Communication• Organizational Communication • Mass Communication

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 11

Intrapersonal Communication

It is the process of understanding and sharing meaning within the self.

Why do we need to communicate with ourselves?

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 12

Intrapersonal Communication

Ex. • Talk to ourselves, • Internal problem solving, • Planning for the future, • Evaluate ourselves, • Relationship with others, • Walk to class, • Driving to work, • Taking a show...

Communication is the process of understanding and sharing meaning.

You are a leader of your

own universal !

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 13

Interpersonal Communication

It is the process of understanding and sharing meaning at least two people when relatively mutual opportunities for speaking and listening occur.

Dyadic communication: is a two-person communication: interview, parent, spouse…

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 14

Intercultural Communication

It is the communication between members of different culture.

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 15

Interviewing

• It is a communication transaction that emphasizes questions and answers.

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 16

Small Group Communication

• It is the process by which three or more members of a group exchange verbal and none verbal messages in attempt to influence one another.

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 17

Public Communication

• It is referred as public speaking.

• It is the process of understanding and sharing meaning with an audience; one person is generally identified as the source/speaker and other are recognized as receivers/listener.

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 18

Organizational Communication

• It is the exchange of oral, nonverbal, and written message among people working to accomplish common tasks and goals.

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 19

Mass Communication

• It is a communication that is mediated.

• It consists of messages that are transmitted to large, wide-spread audiences via electronic and print media.

Electronic media: television, radio...

Print media: newspapers, magazine …

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 20

4- Communication Technologies• It is often referred to e- communication

such as fax, phone, mails, internet, email, e-business, e-commerce…

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 21

5- What Is an Effective Communication?

• It is referred to:

– understanding,

– pleasure,

– attitude influence,

– improved relationship,

– and action

• Effective Communication is successful when meaning is understood.

Communication is the process of understanding and sharing meaning.

R/S = Receiver/Sender = 1

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 22

Sender Message Receiver

Channel

Noise

Summary of Human Communication Process

Communication is the process of understanding and sharing meaning.

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 23

Sender Message Receiver

Feedback

Feedback

Linear/action model

Interaction model

Transaction model

Communication is the process of understanding and sharing meaning.

Transaction model

What is Human communication?

Presented by Mr. Hor Chan Rotha Chapter1: Process of Human Communication 24

Communication is the process of understanding and sharing meaning.

1. What is communication principle?2. What is Human Communication?3. What is sender?4. What is message?5. What is receiver?6. What is noise?7. What is channel?8. How many Models of Human Communication?9. What is an action communication?10. What is an interaction communication?11. What is a transaction communication? 12. What is the Communication Context?13. What are Communication Technologies?14. What is an Effective Communication?

Review questions