presented by: michael moore procter & gamble. discussion outline current retail performance...
TRANSCRIPT
Presented by:Michael MooreProcter & Gamble
Discussion Outline
Current Retail Performance• Outside the Gate• DeCA Highlights, including Hawaii Review
Economic Indicators and Shopper Understanding
Looking Ahead – Points for Consideration
What’s Happening in Retail ?
The TOP 10 US F/D/M/C/D* Retailers based on Dollars
Primary Str TypeUS Stores Sales (B) 1 Walmart Grocery 4,247 $374.52 CVS/Caremark Drug 6,327 $ 76.33 Kroger Grocery 3,270 $ 70.24 Costco Wholesale Club 392 $ 64.45 Target Conv. Mass 1,613 $ 63.46 Walgreen Drug 6,061 $ 53.87 Sears Holding Conv. Mass 2,488 $ 50.78 SuperValu Gro Whlse 4,374 $ 44.09 Safeway Grocery 1,528 $ 42.310 Publix Grocery 942 $ 23.0
Combined Total $862.6
Source: 2009 Marketing Guidebook Trade Dimension International
▸ Walmart dollar sales were up 7.4% this past year while adding 145 stores ▸ Target’s dollars were up 6.5% while adding 113 stores
DeCA would rank #27 among all US F/D/M/C/D
Retailers and #16 among US Food
Retailers *F/D/M/C/D = Food / Drug / Mass / Club / Dollar
Retail Outside the Gate
BJ’s 2Q09 Highlights
• Comps down 7.7% (gas hurt by 10.6%)
• Merchandise up 2.9% (hurt by deflation)
• Traffic up 4% but average transactions down 1%
• Food up 6% and gen merchandise down 2%
Safeway 3Q09 Guidance
• Lowering 3Q ID sales estimate to -3% to -4%
• Rolling out new Everyday Value Pricing campaign
Walmart 2Q09 Highlights
• U.S. Comps were down -1.5%
Costco 4Q09 Guidance
• Expecting comps to be down 1-2%
Wal-Mart Store Counts
U.S. Supercenters 2,610 StoresU.S. Discount Stores 892 StoresSam’s Clubs 597 StoresNeighborhood Markets 144 StoresMarketside 4 Stores
Total U.S. Stores: 4,247 Stores
International 3,416 StoresTotal Units: 7,663 Stores
U.S. Source: TDLinx Dec-08International Source: www.walmartstores.com – Includes Jan-09 D&S Acquisition
▸ Nearly 45% of Walmart’s stores are outside the US
Wal-Mart Store Count Growth
0
500
1,000
1,500
2,000
2,500
3,000
3,500
Jan'85
Jan'86
Jan'87
Jan'88
Jan'89
Jan'90
Jan'91
Jan'92
Jan'93
Jan'94
Jan'95
Jan'96
Jan'97
Jan'98
Jan'99
Jan'00
Jan'01
Jan'02
Jan'03
Jan'04
Jan'05
Jan'06
Jan'07
Jan'08
Jan'09
Source: www.walmartstores.com
▸ Traditional discount stores continue to be replaced by Supercenters ▸ Supercenter share of Walmart in 2001 was 59% vs. 85% today
Discount
International
Supercenters
Sam’s Club
Neighborhood
Across categories, grocery prices continue to creep slightly higher, up 0.44% vs. year ago
$134.83
$136.67
$141.01
$143.03 $143.65
$130
$132
$134
$136
$138
$140
$142
$144
$146
4 Yrs Ago (12Wks Ending
5/21/05)
3 Yrs Ago (12Wks Ending
5/20/06)
2 Yrs Ago (12Wks Ending
5/19/07)
Year Ago (12Wks Ending
5/17/08)
Current 12 Wks(Ending 5/16/09)
Average unit price summed across 45
category-leading items.
Source: Nielsen Strategic Planner, Total U.S. Supermarkets
After sharp increases in 2007-2008, private label prices for top-selling items are now receding
$17.94 $18.05
$19.39
$20.54
$19.58
$17
$17
$18
$18
$19
$19
$20
$20
$21
$21
4 Yrs Ago (12Wks Ending
5/21/05)
3 Yrs Ago (12Wks Ending
5/20/06)
2 Yrs Ago (12Wks Ending
5/19/07)
Year Ago (12Wks Ending
5/17/08)
Current 12 Wks(Ending 5/16/09)
Average unit price summed across 15 category-leading
private label items.
Source: Nielsen Strategic Planner, Total U.S. Supermarkets
Prices for top-selling branded items, however, continue to rise
$116.89
$118.62
$121.62$122.49
$124.07
$112
$114
$116
$118
$120
$122
$124
$126
4 Yrs Ago (12Wks Ending
5/21/05)
3 Yrs Ago (12Wks Ending
5/20/06)
2 Yrs Ago (12Wks Ending
5/19/07)
Year Ago (12Wks Ending
5/17/08)
Current 12 Wks(Ending 5/16/09)
Average unit price summed across 30 category-leading
branded items.
Source: Nielsen Strategic Planner, Total U.S. Supermarkets
$30
$35
$40
$45
$50
$55
4 Yrs Ago (12Wks Ending
5/21/05)
3 Yrs Ago (12Wks Ending
5/20/06)
2 Yrs Ago (12Wks Ending
5/19/07)
Year Ago (12Wks Ending
5/17/08)
Current 12 Wks(Ending 5/16/09)
9 Key Non-Food Items20 Key Dry Grocery Items15 Key Perishable Items
Source: Nielsen Strategic Planner, Total U.S. Supermarkets, (one beer item excluded)
Sum of Average Unit Price
Perishable items like dairy, produce & meats show lower prices vs. last year
DeCA Performance
Dollar and Unit Sales by DeCA Region
Source: Nielsen Account Planner
▸ DeCA Worldwide dollar sales increased 5.5% during the 52 weeks ended 6/27/09!
▸ For comparison, Dollar Sales in TOTAL US FOOD only increased 1.9%.
▸ OCONUS saw an 8% increase in dollars• Europe +7.8%• Far East +8.6%
▸ Hawaii saw a +5.4% increase in dollars, to $237 million.
The Hawaii Market
0 10 20 30 40
Under $15,000
$15,000-$24,999
$25,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$149,999
$150,000+
0 10 20 30 40 50 60
White Collar
Blue Collar
• Represents .4% of the US population and .4% of US HH’s• Average Household Size: 3.0• Median HH Income: $48,430
Percent of Total
0 10 20 30 40 50 60
Asian/Pac.Isl
White
Hispanic
Black
Percent of Total
Percent of Total
Source: 2009 Trade Dimensions International – Marketing Guidebook
Income
Ethnicity
Workforce
(+7.2% vs. YA)
(+1.6 pts vs. YA)
(+.5 pts vs. YA)
The Hawaii Market - Leading Retailers
Source: Marketscope 2009
Stores in Area Retail Share
SupermarketsSafeway 19 28.5Foodland Supermarket 30 15.7PAQ 12 6.8Star Markets 10 6.9KTA Super Stores 6 5.0All Others (incl. DeCA ~12.6%) 37.1
Drug StoresLongs 37 79.1CVS 1 8.8Walgreen 1 2.6Medical Center 1 0.2All Others 9.3
Mass Merchandisers Walmart 8 56.3Sears Holding 7 11.1Marukai 2 0.5All Others 32.1
DeCA Hawaii – Dollar Sales per Square Foot
$1,617$1,672
$1,075 $1,056 $1,006 $1,017$927 $937
$774 $813
$0
$475
$950
$1,425
$1,900
Pearl Harbor Schofield Barracks Hickam Barbers Point Kaneoke Bay
LY
TY
Military Retailer 2009 Fact BookSquare footage adjusted to 2009 listing
▸ Kaneoke Bay led in year-to-year growth (+5.0%) while Pearl Harbor was second at +3.4% ▸ The Hawaii DeCA stores outperform average US Supermarket performance per foot ($460)
by a considerable margin
Sales Area 50,797 46,744 41,691 9,660 37,607
+3.4%
-1.8% +1.1%+1.1%
+5.0%
DeCA’s Top 10 Vendors
$432.8
$313.9
$263.4$242.4
$190.7
$151.0 $150.2$134.7 $133.6 $121.9
$0.0
$100.0
$200.0
$300.0
$400.0
$500.0
Kraft P&G Tyson Pepsico Gen.Mills
Nestle Unilever Mil.Prod.
Conagra AAFES
FY 2007
Military Retailer 2009 Fact Book
$ Millions
▸ Purchases from the top 3 Vendors accounted for over $1 Billion in sales to DeCA ▸ These 10 vendors collectively accounted for over $2.1 Billion
New items generated over $21 billion in 2008
• Food & Beverage $10.5 billion
• Health & Beauty $3.9 billion
• General Merchandise $3.6 billion
• Non-Food Grocery $3.3 billion
• Sales from new items represent 5.7% of total sales reported by Nielsen in 2008.
Source: Nielsen Strategic Planner, 52 Weeks Ending 12/27/08, Total U.S. Grocery/Drug/Mass excluding Wal-Mart
Top 10 New Brands Introduced in 2008
2008
New Brands $ Volume
Zyrtec $208 MM
Bud Light Lime $110 MM
Gatorade Tiger $61 MM
Zyrtec-D $49 MM
Keebler Townhouse Flip Sides $43 MM
Children’s Zyrtec $36 MM
Tide Total Care - Detergent $30 MM
POWERade Zero $27 MM
PediPaws Pet Nail Trimmer $27 MM
Gillette Venus Embrace Razor $25 MM
Source: Nielsen Strategic Planner, 52 Weeks Ending 12/27/08, Total U.S. Grocery/Drug/Mass excluding Wal-Mart
Measure Data Comments Measure Data Comments
Gas
Prices
$2.50; -.02c vs month ago; -$1.31 vs year
ago
Consumer Sentiment
63.2; -2.8 points vs July ’09 (below 70 =
recessionary level)
Inflation Rate
-2.1% vs YA (vs 3% avg ’04–’07);
flat vs Jun ’09
Retail Sales Growth
-8.3% vs YA
(vs 6% growth avg ’04-’07).
Consumer Spending Growth
-2.2% vs YA (vs 6% growth avg ’04-’07); +0.4%
vs May ’09
Unemploy-ment Rate
9.4%; +3.7 pts vs YA; -0.1 pts vs. June due to decline in labor
force.
U.S. Consumer, Shopper and Economy Update 8-14-09
CPI, Jan ’04 – Jul ’09
Jan ’04–Jul ‘09
Jan ’04– Jul ’09
Jan ’04 – Jun ’09
U Mich, Jan ’04– Aug ‘09
Weekly Regular Grade, Jan 5 ’04– Aug 10 ‘09
There are several signs that the economy has hit bottom and is headed toward recovery:• Single family home starts, permits and sales are all up and inventory levels are down.• Manufacturing orders and production are expanding.
• Light-vehicle sales jumped to their highest rate since September 2008.
Measure Data Comments Measure Data Comments
Gas
Prices
$2.50; -.02c vs month ago; -$1.31 vs year
ago
Consumer Sentiment
63.2; -2.8 points vs July ’09 (below 70 =
recessionary level)
Inflation Rate
-2.1% vs YA (vs 3% avg ’04–’07);
flat vs Jun ’09
Retail Sales Growth
-8.3% vs YA
(vs 6% growth avg ’04-’07).
Consumer Spending Growth
-2.2% vs YA (vs 6% growth avg ’04-’07); +0.4%
vs May ’09
Unemploy-ment Rate
9.4%; +3.7 pts vs YA; -0.1 pts vs. June due to decline in labor
force.
CPI, Jan ’04 – Jul ’09
Jan ’04–Jul ‘09
Jan ’04– Jul ’09
Jan ’04 – Jun ’09
U Mich, Jan ’04– Aug ‘09
Weekly Regular Grade, Jan 5 ’04– Aug 10 ‘09
• However, the pace of recovery is unknown as initial growth is expected to come from an increase in production due to low inventory levels, vs. an increase in consumer demand.
• As job losses continue, consumers remain cautious about spending -- for example, back-to-school spending is expected to decline 7.7% this year.
U.S. Consumer, Shopper and Economy Update 8-14-09
“The New Joblessness”
• The number of jobs lost in this recession are now equal to the number of jobs gained over the previous 9 years, making this the only recession since the Great Depression to wipe out all job growth from the previous expansion.
• The current unemployment rate of 9.4% includes people who are not working and are looking for work. If “underemployed” workers – those who accepted PT work when they wanted FT or who have given up looking for a job – are also included, the rate increases to 16.3%, roughly 25MM people.
• While unemployment has taken only 16 months to double from 4.8% to 9.4%, long-term economic forecasts predict that the unemployment rate will not fall back below 6% until 2019. This is driven by an overall decline in the number of workers hired -- the ratio of new to existing workers has declined 33% since 2001.
• The outlook for recent college grads is bleak: employers expect to hire 22% fewer new grads from the class of ‘09 than they hired from the class of ‘08. More than 46% of employers said they are unsure about their hiring plans for fall ‘09, and 17% are already reporting that they expect to further trim their college hiring.
• Consumer bankruptcy filings jumped 34% in July vs year ago, driven by rising unemployment on top of high pre-existing debt burdens.
Recovered Economy
Most believe this will occur in 2012.
Afford to go on vacation
Give more to charities
“Adding some luxuries back.”
“Buy what we’re hungry for” (needs she’s deprived herself of; husband going to barber vs. her cutting his hair)
November 2008
Emotional and Uncertain
Disciplined Shopping & Deal Layering
Fighting Temptation
Shopping is a Duty
Redefining Needs
April 2008
Functional and Control Oriented
Smart Shopping
Avoiding Temptation
Shopping is an Experience
Scrutinizing Wants
Today’s consumer is resigned to the reality of living in a recession, but is feeling more prepared because her new behaviors from six months ago are now habits. She has become more confident in her ability to manage her budget, and her panic is turning to pride as she successfully navigates financial challenges.
The Consumer Mindset Evolution
June 2009
Proud and Prepared
What was new behavior in November is now habit
More coupons, buy on sale, use every cent thoughtfully.
Refresh ways to keep saving (library, morning movie)
Trade down on luxury ‘fluff’ to basic/practical
One Year From Now
Not a lot of change from 6/09 behavior
Start to add a few things back into the mix – go out to eat more often, movies, etc.
Think about resuming DIY projects.
“Getting back on track.”
“I scrutinize purchases and receipts now. I will never go back to many things that were wasteful.”
“I want to maintain what we have. If we don’t, it’s just stuff.”
“Things are now falling into line…we have a plan.”
“Everyone is impacted by the recession – people almost bond over it.”
“We live today by eating only half of the
cupcake.”
June ‘09 Consumer Quotes
• Retailer results are following consumers’ new habits: providing food for the household is the priority and as a result, the Food channel has seen strong trip growth and equity gains over the past year.
• Supercenter, Club, and Dollar have seen trip growth as they attract “new” and/or more frequent shoppers, but weak or declining equity may inhibit sustained growth post recession.• • Drug is faring the worst with a continued reduction in trips and flat to declining equity results.
• Of note, $$ per Trip are either declining or decelerating across all channels.
Shopper Trip Trends by Channel, through June ‘09
Understanding Your EquityUnderstanding Your Equity
• Allows You to differentiate vs. competition and improve sales & profitability.
• Matching P&G Brand Equities to Your Equity Strengths & Weaknesses can transform your shoppers’ perceptions.
Current Equity Benchmarks
Perceived ValuePerceived Value ExcellentVery Good Good Fair Poor
Exchange 25% 32% 29% 11% 2%
Commissary 52% 36% 9% 3% 2%
Shoppette 13% 25% 33% 14% 2%
Wal*Mart 12% 35% 36% 11% 4%
Target 9% 30% 35% 17% 1%
Today you own a
15% SHARE OF WALLET….
For every $100 she spends, she spends only ~$15 on base
and ~$85 at the competition.
KEY BUSINESS DRIVERSKEY BUSINESS DRIVERS
Source: AC Nielsen HH Panel, 52 weeks ending 12/31/08
““Outside the Gate”Outside the Gate”
▸ While many top retailers cut back, Walmart increased ad spending by 56%
$0 MM
$200 MM
$400 MM
$600 MM
$800 MM
$1,000 MM
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Current
Source: Monitor Plus,Oct-07 – Sep-08 Vs. Year Ago
Total Advertising Spending
Looking Ahead
• Key Insights– Shopping Behavior Shifting Dramatically– Defined and Clear Equity will win the day and
the future.– Opportunity to Change the Game
• Vision• Collaborate• Innovate• Measure
Thank You!
Confidential & Proprietary • Copyright © 2009 The Nielsen Company