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Congratulations! You’re in charge of Alt Format… Now what? Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and co-performers http://www.disabilitynow.org.uk/entertainment/arts/from-my-bedroom-to-the-olympics

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Page 1: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Congratulations!You’re in charge of Alt Format…

Now what?

Presented by:Julie K Balassa

Office for Students with DisabilitiesValencia College

Who is leaning and who is supporting?

CandoCo’s Victoria Main and co-performershttp://www.disabilitynow.org.uk/entertainment/arts/from-my-bedroom-to-the-olympics

Page 2: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Community of Us

AHEAD IMAG (Instructional Materials Accessibility Group) ATHEN (Access Technology Higher Education Network DSSHE (Disabled Student Services in Higher Education) ATN (Access Text Network) AAP (American Association of Publishers) NFB (National Federation of the Blind) AMX (Alternate Media eXchange Database)

Page 3: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Community of You

Academic Departments (Dean, Faculty, Staff Assistants)

Book Store

Campus Administration

Financial Aid (FWS)

Internship Office

Library (Director, librarians, checkout staff)

OIT (CIO, techs, web design team, AV, etc.)

Student Development/Student Life

Word Processing

STUDENTS!

Page 4: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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If they are to have a choice,we have no choice.

Page 5: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Half a Dozen Laws

Section 504 of the Rehabilitation Act of 1973 The Americans with Disabilities Act of 1990

(ADA) The Americans with Disabilities Amendments Act of 2008

(ADAA) Section 504, the ADA, and the ADAA apply to recipients of Federal

financial assistance

Section 508 of the Rehab Act applies to Federal government and maybe education sector

Copyright Law Fair Use Chafee Amendment

State and local laws jkb 2012

Page 6: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Section 504

A recipient . . . shall take such steps as are necessary to ensure that no handicapped student is denied the benefits of, excluded from participation in, or otherwise subjected to discrimination under the education program or activity operated by the recipient because of the absence of educational auxiliary aids for students with impaired sensory, manual, or speaking skills.

Page 7: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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ADA and ADAA

A public entity shall furnish appropriate auxiliary aids and services where necessary to afford an individual with a disability an equal opportunity to participate in, and enjoy the benefits of, a service, program, or activity conducted by a public entity.

Page 8: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Auxiliary Aids and services may include:

Taped texts Notetakers Interpreters Readers Videotext displays Television enlargers Talking calculators Braille calculators,

printers, or typewriters Telephone amplifiers

Closed or open captioning Voice synthesizers Specialized gym equipment Calculators or keyboards with

large buttons Reaching device for library Tactile graphics Assistive listening devices Telecommunication devices

for deaf persons

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Page 9: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Section 508

[E]ach Federal department or agency…shall ensure, unless an undue burden would be imposed on the department or agency, that the electronic and information technology allows…individuals with disabilities to have [comparable] access and use of information and data.

Mandatory in some states, best practice in others

Applies to Development, procurement, maintenance, use

Page 10: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Enforcement

Office for Civil Rights (OCR) Ordinarily handles grievances from students Typically calls in the DOJ if litigation is involved

Department of Justice (DOJ) Students can file a grievance directly with the DOJ DOJ may refer it back to OCR if no litigation

Both the OCR and DOJ interpret the laws and make decisions that constitute precedent.

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Page 11: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Important Interpretations

The OCR) has repeatedly interpreted the term "communication" in this context to mean the transfer of information, including (but not limited to) the verbal presentation of a lecturer, the printed text of a book, and the resources of the Internet.

In construing the conditions under which communication is "as effective as" that provided to non-disabled persons, on several occasions OCR has regarded the three basic components of effectiveness as timeliness of delivery accuracy of the translation provision in a manner and medium appropriate to the significance

of the message and the abilities of the individual with the disability

AHEAD Position Statement

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Page 12: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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What if there’s a grievance?

The OCR/DOJ will investigate and look for

An accessibility map

Clear and easily accessible ADA Coordinator information

Clear and easily accessible grievance process information

Discrimination grievance is not the same as grade grievance!

Clear and easily accessible policies/guidelines that are

Reasonable

Not designed to exclude

Compliance – mainly that communication with the student with a disability was as effective as communication with others

Page 13: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Scenarios

Is this OK? Is this OK?

A student who is blind requests a format compatible with Jaws.

You provide an audio recording (delivery method inconsequential).

A student with a reading disorder requests a “book on tape”.

You provide an HTML file that must be read with a screenreader.

Page 14: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Scenarios

Is this OK? Is this OK?

A student requests a math text in audio format.

You provide a publisher PDF file.

A student makes a timely alt format request.

You lose some staff so extend your turnaround time.

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Page 15: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Scenarios

Is this OK? Is this OK?

A student who is blind makes a timely alt format request for a foreign language textbook.

You’re under-staffed so you explain that you cannot provide a file in which languages are auto-detected and the student will have to manually toggle voices.

A student requests the 5th edition of a textbook.

Learning Ally does not have the 5th edition and you have no time to produce it so you provide the 4th edition.

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Page 16: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

One way or another You can build it into the infrastructure.

Or you can provide ad-hoc individual accommodations.

One way or another, you must satisfy student need.

Which is more sustainable?

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Page 17: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Copyright Law

Copyright protection subsists…in original works of authorship fixed in any tangible medium of expression, now known or later developed, from which they can be perceived, reproduced, or otherwise communicated, either directly or with the aid of a machine or device.

The owner of a copyright has the exclusive right to reproduce, distribute, perform, display, license, and to prepare derivative works based on the copyrighted work.

But there are limitations on exclusive rights.

Page 18: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Limitation on Exclusive RightsFair Use

…the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright.

4 factors to be considered: Purpose & character of use Nature of copyrighted work Amount & substantiality of portion used:work as a whole Effect of use upon potential market

Page 19: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Limitation on Exclusive RightsChafee Amendment (PL 104-197)

"(a) Notwithstanding the provisions of sections 106 and 710, it is not an infringement of copyright for an authorized entity to reproduce or to distribute copies or phonorecords of a previously published, nondramatic literary work if such copies or phonorecords are reproduced or distributed in specialized formats exclusively for use by blind or other persons with disabilities.

Page 20: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Chafee “Authorized Entity”

…'authorized entity' means a nonprofit organization or a governmental agency that has a primary mission to provide specialized services relating to training, education, or adaptive reading or information access needs of blind or other persons with disabilities.

Post-secondary institutions are not considered Authorized Entities.

That means we must obtain permission to scan and distribute and we must obtain proof of purchase.

Page 21: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Now for the nitty gritty

Is he saying “What’s a grit?” or “What’s an alt format”?

Page 22: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Alternate Format

The choice to access material in formats other than standard print

Page 23: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

A Dozen Policies/Procedures

Be registered with disability services

Be registered in the class

Turnaround time

Request in time

1st & 2nd preference (opportunity to change?)

Provide proof of purchase for publisher files

Check email (or other) for notice that files are ready

Check alt format materials when received

Do not distribute (sell, post on Facebook, etc.)

Return or delete at end of term or if withdraw

Contact DSS if contact info changes

Consequences for failure to abide by agreement

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Page 24: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Half a Dozen Alt Format Processes

Student request

Data entry

Order (Learning Ally, publisher, ATN, etc.)

Satisfied and download or receive CD

Denied and research other options

Safe Storage

Production

Delivery

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Page 25: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Student Request

Online form

Local form

In-person

Who gathers the book information? Institutional textbook selection process Institutional textbook ordering process Timeline sync

availability of book information start of classes alt format turn-around time

Page 26: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Request Data Tracking

Excel spreadsheet

Online form data autopopulates csv file

Automatically emails stakeholders

E-mail folders

Hard copy files

Other?

Page 27: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Order Ordering staff

You Your assistant Department staff assistant Student workers

Ordering portal Learning Ally, Bookshare, APH (Louis), Project Gutenberg, et al ATN – 2 levels of membership, free and paid/file contribution Publisher websites et al

Ordering steps Place order Check status To be continued…

Page 28: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Ordering steps

Satisfied Download files/receive CD Store

Denied Beg – use the word “desperate” Contact publisher rep Contact publisher admin Contact archivist

(you may end up wearing a concrete overcoat) Research other digital options (e.g. Kindle for PC version) Communicate with the student!

Page 29: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Safe Storage – Location

Cabinet

Local drive

Network drive

Removable drive

Page 30: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Safe Storage - Subjects

Page 31: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Safe Storage - Folder Naming Convention

Page 32: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Safe Storage - File Naming Convention

Page 33: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production - Hardware Tool Kit

Decent computer with enough processor speed & memory

Dual monitors

High-speed scanner

Guillotine

Tactile graphics production equipment e.g. PIAF

Braille embosser

DAISY portable player for testing?

Mobile devices for testing?

Headphones, earplugs, ear buds

Food & gifts

Page 34: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production - Software Tool Kit

Dolphin Publisher - DAISY production

MS Word 2007

Adobe Acrobat Pro – PDF production

Abbyy FineReader or Scansoft OmniPage - OCR

Dreamweaver or Notepad - HTML production

Infty, Scientific Notebook and/or MathType - math production

Duxbury Braille Translation SW

Adobe Illustrator - tactile graphics production

Dolphin Easy Converter or K3000 - MP3 production

Dolphin Easy Converter - multi-purpose (11 in – 5 out)

Page 35: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – A Dozen Input Formats

Microsoft Word documents Rich Text Format Text EPUB files (open or unprotected files) PDF HTML Website data Test bank data Scanned paper documents NIMAS KESI (Kurzweil 3000) Image files - JPEG, TIFF, EPS, BMP etc.

Page 36: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Production – A Dozen Output Formats

Microsoft Word documents Rich Text Format Text DAISY PDF – edited HTML/XML KESI MP3 Large Print Braille Tactile Graphics Image files with alt text

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Page 37: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production - Materials

Course materials– textbooks, packets, manuals, etc. Required Optional

Institutional materials including Orientation Deadlines Maps

Exams including Course Entrance Exit

Online including LMS (Learning Management System) Lecture capture Websites

Internal External

Page 38: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Half a Dozen Accessibility Rules

Rule 1: It’s not real text just because it looks like text.

Rule 2: It’s not real math just because it looks like math.

Rule 3: A picture has no real text just because it looks like text.

Rule 4: It’s not real foreign language just because it looks like foreign language.

Rule 5: It’s not a real list just because it looks like a list.

Rule 6: It doesn’t stand out just because it looks like it does.

Page 39: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Rule 1

It’s not real text just because it looks like text. If you click & the whole thing is selected, it’s not real text. If you scanned it & didn’t OCR it, it’s not real text. If you wrote on it, your cursive writing is not real text.

Page 40: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Rule 2

It’s not real math unless there’s MathML.

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Page 41: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Rule 3

Text in a picture is not real text unless you add alt text.

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Page 42: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Rule 4

It’s not really foreign language unless you set the language.

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Page 43: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Rule 5

It’s not a real list unless there’s li or group code.

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Page 44: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Rule 6

It doesn’t really stand out unless there are headers and styles.

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Page 45: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – TriagePDF

Quick & dirty Add metadata Set language Paginate Add tags Tools needed: Adobe Acrobat Pro

Intensive – above plus Fix logical document structure (hierarchical headings etc.) Set logical reading order Add bookmarks that correspond to headings Add alt text for images Fix tables Tools needed: Adobe Acrobat Pro

Page 46: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – TriageWord

Quick & dirty Clean up styles (normal, H1, H2, H3) Set language Paginate Tools needed: MS Word

Intensive – above plus, including Clean up styles (nest Headings, fix Lists, etc.) Set headers & styles according to printed book Add alt text for images Fix tables Tools needed: MS Word

Page 47: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – TriageDAISY

Quick & dirty Convert from source PDF or Word file Tools needed

Dolphin Easy Converter Dolphin Producer Save As DAISY plug-in for Word

Intensive Convert from thoroughly prepared Word or HTML file Edit on conversion or DAISY side Tools needed

Dolphin Easy Converter Dolphin Publisher

Page 48: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – TriageMP3

Quick & dirty Convert directly from source file (Word, PDF, HTML, etc.) Tools needed

Dolphin Easy Converter Read & Write Gold or Kurzweil 3000 Etc.

Intensive Thoroughly prepare source file Tools needed

MS Word Dreamweaver or Notepad Dolphin Easy Converter (can produce one MP3 per heading)

Page 49: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – Math

Tools needed Infty Scientific Notebook MathType MathDaisy

Text & Math Text can be copied & pasted or OCR’d Math must be OCR’d & fixed (Infty) or created from scratch

(SN, MathType)

Page 50: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production – Foreign Language

Tools needed MS Word Dreamweaver Dolphin Publisher

Primary language Set language of or synthesize whole document with

primary language Set language of or synthesize selected sections of

secondary language with other voice

Page 51: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Production Relief

Products SARA/EVAS Zoom Twix Read & Write Gold Dolphin Easy Converter

Staff Permanent Temporary (loaners, work study students)

Services Word processing File exchange Outsourcing e.g. Badger Accessibility Services

http://www.bas.wisc.edu/

Page 52: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Delivery

FTP

Cloud

Media

Email

Give students a choice!

Page 53: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

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Q & A

Page 54: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Contact Information

Julie K. Balassa

Assistant Director

Office for Students with Disabilities

Valencia College

[email protected]

Page 55: Presented by: Julie K Balassa Office for Students with Disabilities Valencia College Who is leaning and who is supporting? CandoCo’s Victoria Main and

Some ResourcesADA/Section 504 info http://www.pacificu.edu/studentlife/lss/faculty/ada504faq.cfm

Section 508 info http://www.justice.gov/crt/508/508law http://www.section508.gov/index.cfm?fuseAction=1998Amend

Auxiliary Aids info - OCR http://www2.ed.gov/about/offices/list/ocr/docs/auxaids.html

AHEAD http://www.ahead.org

AHEAD Institute on E-Text Production document http://www.ahead.org/uploads/docs/etext/training/Production%20Training%20Binder%20Spring%202007.pdf

AHEAD textbook access position statement http://www.ahead.org/resources/e-text/position-statement

American Printing House for the Blind http://www.aph.org/

ATHEN http://www.athenpro.org/

ATN (Access Text Network) http://www.accesstext.org/

Bookshare https://www.bookshare.org/

Chafee NLS factsheet http://www.loc.gov/nls/reference/factsheets/copyright.html

Copyright info http://www.law.cornell.edu/wex/copyright

DAISY info http://daisy.org

DSSHE listserv http://listserv.buffalo.edu/cgi-bin/wa?A0=DSSHE-L

Dolphin http://yourdolphin.com/

Duxbury Systems http://www.duxburysystems.com/

HTCTU (High Tech Center Training Unit) http://htctu.net

Karlen Communications (Karen McCall) http://www.karlencommunications.com/

Kurzweil Educational Systems http://www.kurzweiledu.com/default.html

Learning Ally http://www.learningally.org/

MathType, MathPlayer, MathDaisy http://www.dessci.com/en/

NFB info including listservs http://www.nfbnet.org/

Project Gutenberg http://www.gutenberg.org/

Read &Write Gold info http://www.texthelp.com/

SARA http://www.freedomscientific.com/products/lv/sara-product-page.asp

Scientific Notebook http://www.mackichan.com/index.html?products/snb.html~mainFrame

Valencia OSD website http://valenciacollege.edu/osd jkb 2012