presented by elizabeth johansson, rn. describes interactive patient health information discusses...
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Interactive Patient Health Information
Presented by Elizabeth Johansson, RN
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Describes Interactive Patient Health Information
Discusses Hardware and Software Components
Evaluates Usability of Software Identifies & Reviews Information Systems Discusses Advantages & Disadvantages Reviews Competencies and Responsibilities Summarizes Interactive Patient Health
Information
Objectives
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• Computer-based Personal Health Support Systems
• Interactive Patient Care Technology
• Interactive Patient Education Systems
What is Interactive Patient Healthcare Information?
(Thecarverfiles.com, n.d.)
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Interactive Healthcare Tools Interactive Patient Resource Systems
(GetWellNetwork.com, n.d.)
Providing Solutions for Interactive Patient Care
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Closed Circuit Television (CCTV) Desktop & Laptop Computers Interactive Television (ITV) Personal Digital Assistants & Palm Pilots Pen Computer Solutions Touch Screen Kiosks Wireless Connectivity Devices
(Patient Education Institute, 2010)
Interactive Patient Care Hardware
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Supports ◦ Diagnosis Specific Education◦ Disease Management Information◦ Discharge Planning Services
Improves Infection Control
Meets Joint Commission & Core Measure Set (CMS) Standards for Patient Education
Interactive Television (ITV)
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Comprehensive Health Enhancement Support System
(CHESS) Emmi Solutions
GetWell Interactive Patient Care Skylight Access
TeleHealth Services X-Plain Solutions
Example of Software Solutions
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Engaging multimedia tutorials
Educational and Interactive Health Information
Transparent Technology
Integrates Uploads From Interactive Home Monitoring Devices
(Patient Education Institute, 2010)
X-Plain Solutions
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Ease of Human-Computer Interface
Obtainable Objectives
Considers Human Factors & Limitations
Improves Effectiveness & Efficiency
What About Usability?
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Early & Continuous User Focus
Simplified Content - 6th grade reading level Full Text Narration. No Computer Experience Required. English and Spanish Versions. Section 508 Compliance (Rehabilitation Act of 1973 as revised in 1998). Large Font For Visually Impaired.
(Patient Education Institute, 2010)
Measuring Usability
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Iterative Design Process
Multi-Stage Editorial Process Includes:◦ Content Reviews◦ Graphic Development & Reviews◦ Screen Reviews◦ Medical Reviews and Approvals◦ Translation Assembly and Screen Reviews◦ Publication
(Patient Education Institute, 2010)
Measuring Usability
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Formal Evaluations
Medical Advisory Board & Medical Director Leading U.S. Medical Experts Clinical Specialists Current Subscribers Annual Education Module Reviews
(Patient Education Institute, 2010)
Measuring Usability
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Medline Plus◦ Health Information Tutorials
Integration with Information Systems
(Medline Plus, 2010)
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Clinical Information System Physicians, Nurses, & Patients Educational Used with Various Configurations Adheres to Healthlevel 7, ISO, OSI Uses ICD9 or ICD10 & CPT
(Patient Education Institute, 2010)
Medline Plus Review
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Enhances Patient Perceptions of Care Improves Infection Control Helps Prevent Medical Errors Improves Medical Outcomes Saves Nurses Time
Benefits Of Medline Plus
(Medline Plus, 2010; Patient Education Institute, 2010)
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Improves Patient Comprehension & Compliance
Increases Patient Satisfaction Involves Patients in Care Reduces Readmission Costs Improves Time Utilization Increases Direct Patient Care Time
(Leonard & Winkelman, n.d.; Patient Education Institute, 2010)
Advantages
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Cost Infrastructure Equipment Maintenance Timing Staff Compliance Patient Compliance
Disadvantages
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Joint Commission Standards
HIT Policy Standards Organization Standards
Ethical & Legal Issues
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User Level –Working Knowledge◦ Word Processing◦ Keyboarding◦ World Wide Web◦ Multimedia◦ Hospital Information System◦ Peripheral Applications
Informatics Competencies
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Be A Trained Fluent User Teach and Communicate Effectively Assist Patients Verify Understanding Review
Functions & Responsibilities
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Enhance Education Promote Disease Prevention Improve Patient Recoveries Streamline Outpatient Services Improve Patient Experience Quality of Life
Summary
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References
Emmi Solutions LLC. (2010). Emmi Programs Interactive and Trackable Patient Education Solutions. Retrieved June 23, 2010, from http://www.emmi solutions.com/patient_education _solutions.html
Getwellnetwork.com, (n.d.). Engaging patients to drive performance outcomes. Retrieved June 4, 2010, from http://www.getwellnetwork.com/solutions.asp
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References
Interactive patient education system: view live in atlanta. (n.d.). Retrieved June 4, 2010, from http://www.hospitalsoup.com/health-care-services/interactive-patient-education-system-view-live-in-atlanta
Leonard, K., Winkelman, W. (n.d.) Developing electronic patient records: employing interactive methods to ensure patient involvement. Retrieved June 23, 2010, from http://www.improve-it-institute.org/KJL%20Publications/Developing_EPR_5.pdf
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McGonigle D., Mastrian, K. (2009). Nursing Informatics and the Foundations of Knowledge. Sudbury, MA:Jones & Bartlett Publishers, LLC.
Medline Plus. (2010). Interactive Health Tutorials: Medline Plus. Retrieved July 18, 2010, from http://www.nlm.nih.gov/medlineplus/tutorial.html
References
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References
Patient Education Institute. (2010). About X-Plain. Retrieved June 23, 2010, from http://www.patient-education.com/
Patient satisfaction interactive patient education improves the patient experience. (n.d.). Retrieved June 5, 2010, from http://www.emmisolutions.com/interactive_ patient_education.html
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References
Staggers, N. (2003). Human Factors: imperative concepts for information systems in critical care. AACN Clinical Issues. 14(3) pp. 310-319. Retrieved June 24, 2010, from http://reserve.lib raries.psu.edu.ezaccess.libraries.psu.edu/nurs/457/45721.pdf
Stout, P.A., Villegas, J., & Kim, H. (2001). Enhancing learning through use of interactive tools on health-related websites. Retrieved on August 2, 2010, from http://her.oxfordjournals.org/cgi/reprint/ 16/6/721
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References
Thecarverfiles.com, (n.d.). healthcare_Careers.jpeg. Retrieved June 4, 2010, from http://www.thecarverfiles.com/wp-content/uploads/2010/02/healthcare-Careers.jpeg