SUPERVISION & CO ORDINATION

A presentation on

SUPERVISION

Supervision

Introduction

Responsibility of a

Supervisor

Functions of a

supervisor

Principles of

Supervision

Types of supervisio

n

Who is a supervisor?Supervisor refers to a person who

is responsible for over seeing the performance of employee at work.

Supervisors work is directly concerned with the workers activities which are responsible for achieving the objectives of an organisation.

So the supervisor is regarded as the ‘keyman’ in management

Functions of a supervisor

He gives orders, Instructions and implements the rules.

He converts the goals,programmes and policies into products and services.

He arranges work assignments,determines procedures and prescribe methods.

He provides technical knowledge to the workers

He arranges materials and tools for the workers

He controlls the performance of workers

He recommends promotions,transfers and pay increase if his sub co ordinates

He communicates the problems and feedback of his sub co ordinates the the management if needed.

..contd

Principles of supervisionThe effective utilization of

supervisor ensures the achievement of the objective of organisation

Effective supervision is a function of supervisor

The definition of the role of the supervisor and the acceptance of the organisation are responsibilites for the efficiency of the supervisor

Responsibility of a supervisorResponsibility of a supervisor are

classified as

Responsibility towards workers or subordinates

Responsibility towards management

Responsibility towards his own functions

Responsibility towards his colleagues

1) Responsibility towards workers

Supervisor issues orders and

instructions to his workers.

Works to win the confidence of his

sub ordinates

He must develop a sense of team

spirit among workers

He must prescribe work

methods,procedures and schedules

He must ensure discipline among

the workers

Responsibility towards management

Supervisor must inform the management about the progress of the assignment

He must inform the management of the problems and difficulties faced by the sub ordinates

He must extend his co operation to his superiors

He must act as a good liaison officer between management and workers

Responsibility towards his own functions

Supervisor must properly plan and implement the policies and programmes

of management

He must procure the materials and tools and inspect them regularly

He must aquaint himself with the latest techniques and

implement them in time.

Types of supervisionsupervision

Autocratic or authoritarian supervision:Under this category the

supervisor has full power and full responsibilty for group action

Free-rein or independent supervisionHere the supervisor doesn’t interfere with his sub ordinates

performance.he mainly looks after procuring the raw materials

Democratic supervisionHere the supervisor takes a decision only after receiving ideas

and suggestion from his sub ordinates

Model questions What are the functions of the

supervisor?Discuss the responsibilties of the

supervisor towards his management and sub ordinates

Explain the principles of supervision.

Co ordinati

on

Definition

Principles

Types

Techniques

Steps in effectiv

e Co Ordinati

on

According to Alan C Reiley and James D Mooney

“Co Ordination is the orderly arrangement of group effort, to provide unity of action in the pursuit of common purpose”.

Co Ordination is necessary in all functions of management.

1)Early start

• The Co Ordination should be started from the planning function of management.

2)Personal contract

• Co Ordination is achieved through co operation and mutual understanding.

3)Continuity:• Since Co Ordination is the key stone of the

organisational structure hence it longs as the organization continues to function.4) Reciprocal relationship:

• the action of employee influences the action of other employee and vice cersa hence there is a need fo integration of all efforts and actions

Principles of Co Ordination

Types of Co Ordination

Internal Co Ordination

VerticalHorizont

al

External Co Ordination

Internal co ordination:It is the establishment of relationship with a

view to co ordinate the activities of all the managers,executives,divisions and other workers

•Types of Internal co ordination1.Vertical co ordination:

It refers to that co ordination in which a superior authority co ordinates his work with that of his sub ordinates and vice versa

2.Horizontal co ordination:It refers to establishment of a relationship

between the persons of the same status.Eg: co ordination between the departmental heads, supervisors, co workers etc

External Co ordination

It is the establishment of a relationship between the employees of the organization and outsiders of the organization.

This relationship is established for the benefit of the organization as a whole

Clearly defined objectives

Effective chain of command

Co ordination through group meetings

Harmonious policies and procedures

Effective communication

Sound organizational structure

Co ordination through a liaison officer

Co operation

Self co ordination

Co ordination by leadershipincentives

Technique of co ordination

Steps for effective Co Ordination

There should be a proper delegation of authority and responsibility at all levels of management

The activities of the organization should be divided department wise or section wise according to size of the organization.

Establishment of an effective communication system

Establishment of employees’ cell

Skilled workers are to be rewarded adequately

There should be a proper system for reporting

Managers should have opportunities to get training in the area of leadership and planning.

Thank You