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VOCATIONAL REHABILITATION 1 Presentation to the Joint Ways and Means Subcommittee on Human Services Vocational Rehabilitation Overview Keith Ozols Interim Director February 12, 2019

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Page 1: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

1

Presentation to the

Joint Ways and Means Subcommittee on Human Services

Vocational Rehabilitation

OverviewKeith Ozols

Interim Director

February 12, 2019

Page 2: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Today’s Presentation

2

• Program overview

• Services

• Accomplishments

• Challenges

• Investments

• Budget Overview and KPMs

Page 3: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Our Vision

3

Every Oregonian with a disability who desires to work is

given the means and opportunity.

Page 4: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Our Mission

Assist Oregonians with disabilities to achieve, maintain and

advance in employment and independence.

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Page 5: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

VR Program Services

5

Employer Services

VR Youth Services

VR Basic Services

VR Supported

Employment

Page 6: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

VR Field Offices

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Page 7: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

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Types of services (2017)

Supported Employment 2,576 people

Youth Transition Program

4,702 youth

Basic Services 12,360 people

Pre-Employment

Transition Services

18,432 students

Page 8: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Pre-Employment Transition

Services (Pre-ETS)

8

• Workforce Innovation and Opportunity Act– Requires VR to spend 15 percent of federal grant on Pre-

ETS

• Pre-ETS are:– Job exploration counseling

– Work-based learning experiences

– Counseling on postsecondary education and transition programs

– Workplace readiness training

– Instruction in self-advocacy

Page 9: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Pre-ETS: Success Story

9

• Meet Noah

• SWIFT Participant (Summer Work Internship for Transition)

• National representative for disabilities

Page 10: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Basic VR Services

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• Identifying disability-related barriers to employment

• Develop an individualized plan

• Labor market research and counseling

• Accommodations and other assistive technology

• Training, post-secondary education and other

advancement opportunities

• Job development

Page 11: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Basic Services: Success Story

11

Meet Safwan

• Syrian refugee

• Deaf and learning

American Sign

Language as a

second language

• Currently working at

Sparrow Furniture

“I’m so happy now. I’m so

thankful,” Safwan says.

Page 12: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Youth Transition Program

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• 120 school districts across Oregon

• Collaboration with Oregon Department of Education, the

University of Oregon and local school districts

• Served 1,974 students with disabilities in Fiscal Year 2018

• Accomplishments:

– 1,424 Individualized Plans for Employment

– 79 percent of YTP students exiting school were employed or

enrolled in post-secondary education

– Working an average of 28 hours per week

Page 13: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Youth Transition Program: Success

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• Meet Ross, 19 years old

• Bus driver with Mid-

Columbia Bus Company

in La Grande

• Job developed by YTP

Specialist while Ross

was in school

• Works 20-34 hours per

week

• Says it’s his dream job

Page 14: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Supported Employment

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• The full array of Basic VR Services with additional

supports including:

– Customized employment

– Job coaching

– Identification of “long-term” or “natural” supports for

ongoing employment

– Benefits planning

Page 15: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Supported Employment

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• Meet Linda

• VR counselor Pennie

supported her goals

• First community job at age

62

• Now works 18 hours per

week at Portland State

University’s Universal

Design Lab

• Job coach Alex supports

Linda at the workplace

Page 16: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Services for Employers

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• Recruit and refer qualified applicants

• Help with accommodation needs

• On-The-Job-Training agreements

• Establish long-term business relations and supports

• Provide disability awareness, etiquette and tailored

trainings

• Diversity and inclusion education resources

• No cost to employers

Page 17: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Services for Employers: Success

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“Working with the Vocational Rehabilitation

program was a great investment in our

business. This program has continued to

pay dividends by connecting our business

with a great employee who has made a true

impact.” – Cameron Curtis, Curtis homes,

Hood River

Alonzo, left, works full-time for Curtis Homes.

Alonzo worked with VR and his YTP specialist

and had a job when he graduated high school.

Page 18: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

ILR

LILA

UVdN

HASLSPOKES

Abilitree

EOCILAOCIL

Oregon’s Independent Living Program

Core Independent Living Services

• Peer Counseling (more than 2,300 people served annually)

• Information and Referral (more than 15,000 services annually)

• Skills training

• Transitions

• Advocacy

Provides peer-based services to people

with disabilities

• VR: Designated state entity

• 7 Centers for Independent Living (CILS)

• The Governor’s State Independent Living

Council (SILC)

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VOCATIONAL REHABILITATION

Oregonians served

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13,859 13,694 12,150 12,172 12,261 12,157 12,360

1,886 2,051 3,449 3,887 4,225 4,406 4,702

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

FY12 FY13 FY14 FY15 FY16 FY17 FY18

Adult Youth

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VOCATIONAL REHABILITATION

VR Demographics

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Cognitive, 14%

Deafness or Blindness, 4 %

Hearing or Blindness, 5%

Mental health, 10%,I/DD Clients, 29%

Other, 5%

Orthopedic, 5%

Physical health, 11%

Psychosocial, 17% Respiratory0.4%

Page 21: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

VR Accomplishments

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• Served 17,060 Oregonians with disabilities

• Provided over 18,000 Pre-ETS

• 2,700 employment outcomes

• Helping youth transition from high school to work: both a

federal requirement and the right thing to do

• Work Opportunity Tax Credit – $1.3 million in tax credits

received by Oregon Employers based on VR participation

• 2nd and 4th quarter consumer employment retention rate has

increased from SF16 to SF17

Page 22: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Challenges

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• Considerable changes in federal law

– Shifting resources (15 percent of federal budget to younger

population)

– Maintain VR’s core services while simultaneously

implementing required changes

– Quarterly reporting versus annual

• Program cost increases

– More people with higher support needs

– Costs for assistive technology and other services

Page 23: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Proposed Investments

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• Additional authority for Pre-Employment Transition

Services, including three positions in eastern and southern

Oregon.

Page 24: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

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Central & Shared Services, State Assessments & Enterprise-wide Costs

$935.0 7%

Self Sufficiency$3,349.7

27%

Child Welfare$1,327.1

11%

VR Basic Rehabilitative Services$122.3

1%

Aging and People with Disabilities

$3,900.5 31%

Intellectual & Developmental

Disabilities$2,916.1

23%

Department of Human Services2019-21 Governor's BudgetTotal Fund by Program Area

$ 12,550.7 million

Page 25: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

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VR Basic Rehabilitative Services

$57.5 47%

State Independent Living Council (SILC)

$2.4 2%

Program Delivery & Design$62.4 51%

VR Basic Rehabilitative ServicesTotal Fund by Program Area

$ 122.3 million

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VOCATIONAL REHABILITATION

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General Fund$35.3 29%

Other Fund$3.0 2%

Federal Fund$84.0 69%

VR Basic Rehabilitative ServicesTotal by Fund Type

$ 122.3 million

Page 27: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

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DHS VR Direct Payments and Services

2017-19 GB

Note: 96.56% of budget is direct services (Delivery) or direct payments to clients or providers

Direct Payments to Providers Direct Payments to Clients Design Delivery

GF 19,019,393 0 666,571 15,585,876

OF 2,004,349 0 2,330 1,007,022

FF 38,897,351 0 3,538,369 41,532,346

TF 59,921,093 0 4,207,270 58,125,244

% of Total 49.01% 0.00% 3.44% 47.54%

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

Department of Human Services - VR

Page 28: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

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2012 2013 2014 2015 2016 2017 2018

Actual 59% 60% 62% 65% 65% 59% 57%

66% 66% 66% 66% 66% 66% 66%

59%

60%

62%

65% 65%

59%

57%

0%

10%

20%

30%

40%

50%

60%

70%

52%

54%

56%

58%

60%

62%

64%

66%

KPM #1 OVRS Closed EmployedThe percentage of Vocational Rehabilitation Services (VR)

consumers with the goal of employment who are employed. Time Period: Oct-Sept

Page 29: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Proposed New KPM - OVRS

Employment in 2nd Quarter

The percentage of clients closed from plan who are employed during 2nd

quarter following closure.

Rationale

VR services focus on helping the client be successful. While a client may

leave the program without being employed, if they achieve employment later,

that’s considered a success.

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Page 30: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Proposed New KPM - OVRS

Employment in 4th Quarter

The percentage of clients closed from plan who are employed during 4th

quarter following closure.

Rationale

VR services focus on helping the client be successful. While a client may

leave the program without being employed, if they achieve employment later,

that’s considered a success.

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Page 31: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Proposed New KPM - OVRS

Median Quarterly Wage

Median quarterly wage at 2nd quarter following closure from program.

Rationale

This measure focuses on ensuring clients are making more of a living wage

and able to be more self-sufficient.

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Page 32: Presentation to the Joint Ways and Means Subcommittee on ... · • 2,700 employment outcomes • Helping youth transition from high school to work: both a federal requirement and

VOCATIONAL REHABILITATION

Coming up next:

• Public testimony for APD, I/DD, VR: Feb. 13, 2019

• Self-Sufficiency: Feb. 19, 2019

• Child Welfare: Feb. 20-21, 2019

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www.oregon.gov/dhs