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    1www.studymarketing.org

    Presentation Skillsfor Marketing Managers

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    2www.studymarketing.org

    You can download this presentation at:

    www.studyMarketing.org

    Visit www.studyMarketing.orgfor morepresentations on Marketing, Strategy,

    Innovation, and Branding

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    3www.studymarketing.org

    1. Developing Great CONTENT

    2. Preparing Great DESIGN

    3. Conducting Great DELIVERY

    Contents

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    Content

    Three Elements of Great Presentation

    Design

    Delivery

    GreatPresentation !

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    Steps in Preparing Content

    Analyzing

    Your Audience

    Gathering

    Relevant Data &

    Information

    Converting

    Your Data into

    an Outline

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    Analyzing Your Audience

    Needs

    Knowledge level

    Attitude how do they feel about the topic?

    Demographic Information this may include the

    age, gender, culture, and language of the audience

    members

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    Gathering Relevant Data & Information

    Before you start your research to gather relevant

    information, there are three questions should be

    considered :

    What do I want my audience to gain?

    What might they already know about my topic?

    What is the objective of the presentation?

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    Converting Your Information into an Outline

    There are three steps to creating an outline :

    1. Determine the outline style

    2. Group your raw data

    3. Arrange into outline format

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    Outline Style

    Chronological Shows events in order as they occurred

    Takes the audience on a journey through aflowing presentation

    States the problem, the whys, your

    solution, and a summary

    States the cause and explains the effect(s)

    Narrative

    Problem/

    Solution

    Cause/ Effect

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    Outline Style

    Topical Divides the general topic into severalsubtopics

    Uses some or all of the what, who, where,when, why, and how questionsJournalisticQuestions

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    Outline Format

    Introduction

    Body

    Conclusion

    Outline

    Format

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    Outline Format

    Introductions

    Should include an agenda and clarify the goals and

    objectives of your presentation.

    Can include an overview of a situation, a statement

    of the current situation of the organization, or a recap

    of history.

    Can use the strategies that help an introduction get

    attention: a quote, a question, humor, a creative

    image, an anecdote, or a sharing of emotions.

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    Outline Format

    Body

    Chronological

    Narrative Problem/Solution

    Cause/Effect

    Topical

    Journalistic Question

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    Outline Format

    Conclusion

    Summarize the main points of your presentation

    Provide closure, and leave an impression

    Can consist of recommendations, future directions,

    next steps to take, and so forth

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    Building Great DESIGN

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    Presentation Design

    Key Rules when Creating Bulleted Text:

    Use one concept per slide

    Use key words and phrases

    Make your bullet points consistent in structure

    Capitalize properly capitalize the first letter of

    the first word only

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    Three Keys of Great Design

    1. Layout

    2. Consistency

    3. Color

    Great SlidePresentation

    Design

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    Layout

    1. Layout

    Consider your layout to be like the skeleton of your

    presentation.Just as our skeleton support ourbodies, your layout should support your message and

    provide structure.

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    Consistency

    2. Consistency

    You must be consistent in the following design elements:

    Your placement of text and images

    Your fonts style and sizes

    Your background

    The sytle and treatment of your imagery

    Your charts

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    Color

    3. Color

    Use high contrast to increase legibility (e.g., black text

    on clear and yellow on dark blue)

    Colors should not clash they should have a high

    degree of harmony

    Avoid clutter by using no more than four colors

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    Consistent Fonts

    The two main classifications of fonts are serifand sans serif

    fonts

    Serif fonts have small flourishes extending from the main

    strokes of each letter (examples : Times New Roman, Book

    Antiqua, Bookman Olds Style, Garamond). Sans serif

    dont; they are straight and clean (examples : Arial,

    Verdana, Helvetica)

    Sans serif fonts are best suited for electronic

    presentations

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    Tips for Planning Great Slides

    Use slides sparingly. Avoid the overuse of slides or

    unnecessary slides.

    Make slide pictorial. Graphs, flowcharts, etc., all give the

    viewer an insight that would otherwise require many words.

    Make text and numbers legible. Minimum font size for most

    room set-ups is 20 pt.

    Make pictures and diagrams easy to see.

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    Design Guidelines

    Avoid this

    This is better

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    Effective Charts and Graphs

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    Avoid slide like this one

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    Conducting Great DELIVERY

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    Delivering Your Presentation

    Voice

    Language Usage

    Movement

    Body Language

    GreatDelivery

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    Managing Your Voice

    Try to sound natural, so your rhythm and tone is

    appropriate to the message you are delivering

    Develop three important qualities:

    Volume

    Intonation

    Pacing

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    Managing Your Voice

    Volume

    Avoid to speak in monotone. Put more

    feeling into your voice and make it livelier by

    changes in your intonation.

    Speak loudly enough to reach all the

    members audience without overpowering

    those closest to you.

    Intonation

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    Managing Your Voice

    For most of us, this is natural except when

    we are nervous or excited. Practice, and you

    can figure out what sounds natural and

    appropriate for the points you are making.

    Pacing

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    Language Usage

    When you speak, convey confidence and show interest in

    what youre presenting. Speak with feeling.

    Use short sentences and short, simple words.

    Speak slowly and clearly enough that everyone in your

    audience can understand every word.

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    Movement

    If possible, work the room and work the audience

    Move appropriately and with purposedont move

    simply because youre nervous

    Your movements should be natural and support your

    words and the rest of your presentation

    Dont move constantly. Pause for effect. Stand still to

    make an important point

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    Body Language

    Stand straight, but not stiff. You should radiate energy

    Be relaxed, be casual, but dont be lazy

    Use your hands, arms and gestures. Just let your bodyreact to how you feel

    Make good eye contact the rule of thumb for eye

    contact is three to five seconds per person

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    Body Language

    Do not keep hands in your pockets

    Do not keep hands handcuffed behind your back

    Do not keep your arms crossed

    Do not put hands in fig leaf position

    Do not wring your hands nervously

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    In advance of your presentation

    Practice a lot. Dont just think your presentation through :

    act it out, in front of friends, or family. Time each section of

    your presentation and develop a schedule.

    Memorize the first two minutes of your presentation, so

    you breeze on through the time when the butterflies are

    most active.

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    In the hours before presentation

    Think positive thought : visualize yourself feeling at ease

    with the audience

    Use affirmation(e.g., I can do this. I am prepared. It will

    go well)

    Make sure all the equipment is working properly

    Remember that the people in your audience are human too,

    just like you. They want you to succeed !

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    When you enter the room:

    Focus on making your movements fluid and confident,

    neither too slow nor too fast

    Find a few friendly faces in the audience, for reassurance

    Smile. Show that you want to be there

    Be yourself

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    How to Handle Tough Situations

    Problem :

    Know-it-all A participant who feels like more of an expert than

    you.

    Solution :

    Dont fight it. Involve know-it-alls in your presentation.

    They may have some great information to contribute. Allowing

    them to participate and share their thoughts will not only showhow confident you are, but also help them get more out of your

    presentation.

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    Problem :

    Unprepared participantsThose who havent prepared for the

    presentation as you requested.

    Solution :

    Be flexible. Take something out of your agenda to allow the group

    time to get up to speed.

    Keep in mind your overall objective of the presentations.

    Dont force your agenda; modify it to meet your objective.

    How to Handle Tough Situations

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    Problem :

    After-lunch nap time One of the toughest times to keep people

    engaged.

    Solution :

    If you have anything to do with planning the lunch selections, go

    light and no heavy desserts.

    If you really need to get everyone going again, get out thoseicebreakers.

    How to Handle Tough Situations

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    Problem :

    Non-stop talker A participant who carries on conversations

    during the presentation.

    Solution :

    Take a few moments to share what you talked about. This usually

    makes the talker feel more involved and want to stay engaged and

    participate with you instead of others.

    How to Handle Tough Situations

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    Planning for the Questions

    Anticipate the questions that might come up

    Listen carefully to the questioner

    Repeat or rephrase the question

    Answer clearly and concisely

    Go to the next question

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    Dealing with Disasters

    You find out that the time allotted has been reduced. At the

    very worse, you can make your points, support the with the

    essentials, ask and answer the most likely questions on your list.

    The slide equipment fails. You know then saying, The show

    must go on. Apologize to the audience and then add something

    like Now return with me to a distant past, before Powerpoint,

    when all we had for presentations was our notes and perhaps a

    blackboard or flipcharts. Then, make the most of your primitivetools.

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    Dealing with Disasters

    You tell a joke that falls flat. Ouch! Just shrug your shoulders

    and apologize: I am sorry. I got that joke at a Henry Youngman

    clearance sale. (You can choose your own comedian).

    You get nervous and flustered and lose track of where you

    are. Figure out where you are from your slides and notes. If you

    cant, just be honest : My brain has derailed. Who can back me

    up so I can the on the track again?

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    References/Recommended Further Readings:

    1. Jennifer Rotondo and Mike Rotondo, Presentation Skills for

    Managers, McGraw Hill.You can obtain this excellent book at this link:http://www.amazon.com/Presentation-Skills-Managers-Jennifer-

    Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1

    2. David A. Whetten and Kim S. Cameron, Developing

    Management Skills, Harpers Collins Publisher. You can obtain this book atthis link: http://www.amazon.com/Developing-Management-Skills-David-

    Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1

    http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Developing-Management-Skills-David-Whetten/dp/0131747428/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801369&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1http://www.amazon.com/Presentation-Skills-Managers-Jennifer-Rotondo/dp/0071379304/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1219801273&sr=1-1
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