Presentation Skills

General Dental CouncilSandra Bull

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Objectives

Defining your current skills level – delegates deliver elements of an existing GDC presentation to the group.

Taking regulatory content, reconfirming the objective of the presentation and strengthening your message by making it your own.

The role for preparation – researching your target group. Supporting your message for maximum impact. Setting the scene – your credibility zone. Effective openings and closes – inform, engage and motivate to

act. Techniques to improve the impact of your presentations – using

ideas, storytelling, use of visuals and more. Building effective visual aids – avoiding death by PowerPoint. Identifying your links and pause points – presenting fluently.

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Objectives Developing your ‘natural self’ – how to loosen up your style

and feel at ease. Choice of language – communicating your message with

passion and connecting with your audience. The role for body language – adding energy to the

presentation. Voice – how tone, timing and volume can affect your

credibility and impact. Calling for action, closing the presentation. Communicating with confidence – controlling nerves,

channelling adrenalin. Dealing with challenging audience members and answering

their questions. Revisiting your initial presentation – delivery of a reworked

version.

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Your five minute presentation

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Common reaction!

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Engaging your audience

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Making your point

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Making an impact

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Your presentation tool kit

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Defining the objective

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What do you know about your audience?

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What would be useful to know?

Job titles Experience Organisational culture Expectations Objectives Agendas Personalities Communication preferences Turn ons and turn offs

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Clarity of message

Review all required content

Reconfirm your primary points, further develop each pointCombine and condense

Ensure order that flows

Build the ‘I’ factor to support each point and make it memorable

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The ‘I’ factor

Research, insight, opinion

Facts, figures, evidence

Stories, analogies, metaphors

Opinion, thought, quotes

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The importance of a framework

Strong framework helps you to memorise the message

Consider telling a story, sharing a journey, building a verbal picture

Build to your central message, then build again

Only include what is relevant and interesting

Consider the suitability of any references you may make

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Simple framework

Opening – the “ta dah”

Body – your primary message

Close – think this, do this

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Supporting the body of your presentation

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Links

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The role for slides

Don’t use slides as a crutch

Don’t overwhelm with text and figs

Never use full sentences

Demonstrate the point you are making with a strong visual

Consider the role for symbolism

See your slide as a back drop, illustrating what you are saying

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Engaging the senses

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Sensory preferences

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Shaping language

Business language – neutral, abstract, distant

Enriched language – appealing to senses, active

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Adding flavour

Sprinkle rhetorical questions

Pause to underline and accentuate

Build suspense

Use humour

Consider variety of visual aids / props

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Getting started

Introduce yourself and try to relax!

Outline the objective of the presentation

Outline your route identifying your key messages

Tell them what you’re going to tell them

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The “Ta Dah” Opening

A quote

A question

A fact

A challenging statement

A relevant story

A stimulating visual

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Your ending

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The summary

Don’t come to a screeching full stop, or tail off

Build up slowly to your final point

Restate your intended objective and key points

Tell them what you’ve told them

Tell them what to do and think

Invite feedback and questions

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Your physical delivery

Use your regular everyday conversational voice

Always use your own words

Avoid complicated sentence structure

Avoid wild variations in your intonational pitch pattern

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The power of visualisation

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Voice projection – common problems

Lack of projection

Fading out

Mumbling

Throat clearing

Monotonous

Rabbit, rabbit, rabbit

Appendages

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Voice specifics

Speed

Tone

Pace

Pauses

Breathing

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What does your voice say about you?

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What does your body language say about you?

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Silent messages…

Albert Mehrabian

55% of communication comes from body language

38% comes from the tone of voice

and only 7% from the verbal message

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Body Language

‘It was how you looked when you said it, not what you actually said.’

Studies reveal that we judge people within 5 seconds of meeting them, and that only 7% of the first impression we

make is a result of what we say.

The other 93% is made up of body language and posture (55%) and vocal aspects like tone and clarity (38%).

It takes around 20 additional meetings with a person to change the first impression of them.

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Things to consider

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Handling challenging audiences

Disengagement

Disruptive behaviour

Tangents

Combative conversation

Interruptions

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Final advice?

Rehearse

Rehearse

Rehearse

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Over to you…

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Objectives

Defining your current skills level – delegates deliver elements of an existing GDC presentation to the group.

Taking regulatory content, reconfirming the objective of the presentation and strengthening your message by making it your own.

The role for preparation – researching your target group. Supporting your message for maximum impact. Setting the scene – your credibility zone. Effective openings and closes – inform, engage and motivate to

act. Techniques to improve the impact of your presentations – using

ideas, storytelling, use of visuals and more. Building effective visual aids – avoiding death by PowerPoint. Identifying your links and pause points – presenting fluently.

40

Objectives Developing your ‘natural self’ – how to loosen up your style

and feel at ease. Choice of language – communicating your message with

passion and connecting with your audience. The role for body language – adding energy to the

presentation. Voice – how tone, timing and volume can affect your

credibility and impact. Calling for action, closing the presentation. Communicating with confidence – controlling nerves,

channelling adrenalin. Dealing with challenging audience members and answering

their questions. Revisiting your initial presentation – delivery of a reworked

version.

41

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Join the conversation -

@360trainingLtd

@AllyDawkins

sandra@360training.co.uk

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