together  online  

CONFIDENTIAL  

Shopping  experience  

   

Comfort  feeling  Friend  circles  Consultation  Attention  Privacy    

shopping  together  and  consulting  experts  

Together  online  

whilst  browsing.    We  made  browsing  together  easy  and  named  it:           ShowBrowseTM  

 An  advisor  assists  a  customer  in  its  online  purchase  process;  A  friend  asks  for  help  in  an  online  application;    

   

ShowBrowseTM  facilitates  a  dual  strategy:     an  online  proposition  combined  with  personal  advice    

How  it  works  

Initiator  of  the  session   Follower  of  the  session  

Click  the  button  

Your  Website  

The  session  starts   Enter  an  E-­‐mail  

address  and  he/she  joins.  

The  easiest  way  to  show  your  website  to  any  third  party  on  any  device,  anytime,  anywhere  Instantly  landing  on  the  same  page  Video  contact  established  if  accepted  Fully  browser  based  (no  downloads);  You  use  it  to  show  your  site  to  your  customers;  Your  customers  use  it  to  show  your  application  to  any  third  party.  

Benefit  points  

Initiator  of  the  session   Follower  of  the  session  

Current  experience  in  B2C  conversion  (insurance  market)  an  increase  of  33%  in  sales;    User  experience:  92%  prefers  browsing  together;  Average  appreciation:  8,3    Purchase  decision  is  taken  forward  Reduction  of  returns    Optional  scripting  for  B2B  purposes  leads  to  higher  conversion  

Impact  on  sales  

Technical  

   Browser  enabled  solution,  no  downloads  needed;  Supported  by  modern  browsers:  Chrome  /  Firefox  /  Safari  /  IE  10  and  up;  JavaScript  TAG  (incl.  button)  needed  on  website;  

 Webcam  /  voice  as  option  based  on  Flash.  Look  and  Feel  adjustable  based  on  CSS  style  sheets  

We  are    not  just  selling  a  smart  

 

Keep  in  mind  

we  are    increasing  customer  experience  and  generating  higher  conversions!!!