2

Presentation Overview• Study Objectives• Survey Design• Trip Purpose and Trip Chaining• Overview – Satisfaction with Roadways and

Transportation in Communities• Satisfaction with Major Highways

– Changes in Satisfaction Since 1995– Factors Contributing to Greater Satisfaction– Factors Contributing to Greater Dissatisfaction

3

Presentation Overview (cont.)

• Satisfaction with the Transportation System and Options in Communities

• Satisfaction with National Parks and Forests• Suggested Improvements: Actions the Public

Would Find Helpful• Study Conclusions• Comparison of Major Highway Characteristics

1995 – 2000

4

Study Objectives• Provide national measures of public satisfaction with:

– The nation’s highways– Community transportation systems and options– Access to and travel on Federal lands

• Describe travel patterns• Understand how community transportation systems

affect where people live and work and, thus, indirectly affect community development

• Identify the public’s priorities and preferred approaches to solving transportation problems

5

Survey DesignOperations and Planning/ Environment Survey

• 2,057 people participated in Random Digit Dial (RDD) telephone survey

• ±2 percentage point margin of sampling error• Baseline for traditional and emerging issues

Infrastructure Survey

• 2,030 people participated in RDD telephone survey• ±2 percentage point margin of sampling error• Follow-up to the 1995 National Highway User Survey• Also assessed satisfaction from a community

perspective

Federal Lands Highway Survey

• 1,236 people interviewed at six National Parks and six National Forests

• ±3 percentage point margin of sampling error• Determined gap between satisfaction with and

importance of roadway and operational characteristics

6

Trip Purpose and Trip Chaining

7

8

Overview: Satisfaction with Roadways and Transportation in

Communities

9

10

11

Satisfaction with Major Highways

Changes in Satisfaction Since 1995

12

13

Satisfaction with Major Highways

Factors Contributing to Greater Satisfaction

14

15

Satisfaction with Major Highways

Factors Contributing to Greater Dissatisfaction

16

17

18

19

Satisfaction with the Transportation System

and Options in Communities

20

21

22

23

24

25

Satisfaction with National Parks and Forests –

Recreational Opportunities for the Nation

26

27

28

Suggested Improvements: Actions the Public Would

Find Helpful

29

30

31

32

33

Study Conclusions

34

35

Study Results Suggest What the Public Would

Find Helpful• Improve traffic flow by expanding existing

highways and public transit and by providing better information about traffic congestion

• Encourage smarter road management and operation

• Encourage greater understanding/awareness of how placement/design of highway projects can affect community quality of life

• Focus on road safety in National Parks and Forests

36

Comparison of MajorHighway Characteristics

1995 – 2000

37

38

39

40

41

42

43

44

45