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    A

    PRESENTATIONON

    MODERN AIRLINES

    BY

    AMIT TAMREKAR

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    Profit, Profitability & BEP

    Scenario 1 :- No Segmentation

    SALES (240 Seats * $ 250) = $ 60,000

    - V.C (240 Seats * $ 20) = $ 4,800

    = Con = $ 55,200

    - F.C = $ 50,000

    = Profit = $ 5,200

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    P V Ratio

    = Contribution = $ 55,200 * 100

    Sales $ 60,000

    = 92

    Profit, Profitability & BEP

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    B EP = Fixed Cost * 100PV

    = $ 50,000 * 10092

    Sales B EP = $ 54,347Seats B EP = 217 Seats

    Profit, Profitability & BEP

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise Segmentation

    ECONOMY

    SALES (144 Seats * $ 250) = $ 36,000- V.C (144 Seats * $ 20) = $ 2,880

    = Con = $ 33,120

    - F.C = $ 16,667

    = Profit = $ 16,453

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise SegmentationECONOMY

    Profit = $ 16,453

    Profitability = Profit * 100Revenue

    = $ 16,453 = 45.70 %$ 36,000

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    ECONOMY

    Profit Volume Ratio

    = Contribution = $ 33,120 * 100Sales $ 36,000

    = 92

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    ECONOMY

    B EP = Fixed Cost * 100

    PV

    = $ 16,667 * 10092

    Sales B EP = $ 18,116

    Seats B EP = 72 Seats

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise Segmentation

    BU SINESS CLASS

    SALES ( 72 Seats * $ 500) = $ 36,000- V.C ( 72 Seats * $ 40) = $ 2,880

    = Con = $ 33,120

    - F.C ( $ 50 k / 3 + $ 2500 ) = $ 19,166

    = Profit = $ 13,954

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise SegmentationBU SINESS CLASS

    Profit = $ 13,954

    Profitability = Profit * 100Revenue

    = $ 13,954 = 38.76 %$ 36,000

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    BU SINESS CLASS

    Profit Volume Ratio

    = Contribution = $ 33,120 * 100Sales $ 36,000

    = 92

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    BU SINESS CLASS

    B EP = Fixed Cost * 100

    PV

    = $ 19,166 * 10092

    Sales B EP = $ 20,832

    Seats B EP = 42 Seats

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise Segmentation

    FIRST CLASS

    SALES ( 24 Seats * $ 1000) = $ 24,000- V.C ( 24 Seats * $ 100) = $ 2,400

    = Con = $ 21,600

    - F.C ( $ 50 k / 3 + $ 2500 ) = $ 19,166

    = Profit = $ 2,433

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    Profit, Profitability & BEP

    Scenario 2 :- Class-wise SegmentationFIRST CLASS

    Profit = $ 2,433

    Profitability = Profit * 100Revenue

    = $ 2,433 * 100 = 10.13 %$ 24,000

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    FIRST CLASS

    Profit Volume Ratio

    = Contribution = $ 21,600 * 100Sales $ 24,000

    = 90

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    Profit, Profitability & BEPScenario 2 :- Class-wise Segmentation

    FIRST CLASS

    B EP = Fixed Cost * 100

    PV

    = $ 19,167 * 10090

    Sales B EP = $ 21,297

    Seats B EP = 21 Seats

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    Profit, Profitability & BEP

    TOTAL PROFITABILITY

    1) ECONOMY = $ 16,458

    2) BUSINESS CLASS = $ 13,9543) FIRST CLASS = $ 2,433

    TOTAL = $ 32,845

    Total Profitability = Profit * 100 = 34.20 %Sales

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    D iscussion Questions

    Q.1] Benefits of Segmentation to all stakeholders of the Air-Liner.Ans:- To Customers

    1) Choice as per budget and comfort2) More Convenience

    To Marketers1) More ease and content to create effective

    marketing and advertising Strategies.2) Increase in Target market range.

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    D iscussion QuestionsQ.1] Benefits of Segmentation to all stakeholders of

    the Air-Liner.Ans:- To Employees

    1) Generation of Newer EmploymentOpportunities by addition in fleet.

    2) Salary increments and Incentives

    To Suppliers1) Increasing fleet will demend new Carriers. E.gsuppliers like AIRBUS & BOEING.

    2) Suppliers of Food and Beverages on board will

    have more demand.

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    D iscussion Questions

    Q.1] Benefits of Segmentation to all stakeholders of the Air-Liner.Ans:-

    To Stakeholders1) Better ROI and EPS.2) Long term Investment and stability.

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    D iscussion Questions

    Q.2] The Beneficiaries would be .Ans:-1) Customers2) Suppliers3) Stakeholders4) Employees5) The company itself

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    D iscussion Questions

    Q.3]Ans:-

    1) The Economy class and the Business Classsegments are subsidizing the First Class Segmentsince the Profitability from Business class issubstantially lower than that of the other two.

    Hence, to get to a decent ROI, the other twosegments are covering up for the Business Class.

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    D iscussion Questions

    Q.3]Ans:-2) A)Absolute Satisfaction : Refers to the satisfaction

    of the customers by deriving value from the

    respective/ specific services offered by the Supplier of goods or service.

    B) Relative Satisfaction : Refers to the satisfaction of the customers by deriving value from the respective/specific services offered by the Supplier of goods orservice in comparison to that of others.

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    D iscussion Questions

    Q.3]Ans:-3) There is a possibility that the Economy class

    passengers may feel Relatively Dissatisfied sincethey would be treated differently on the samecarrier and hence may think of the differences inservices offered to other superior classes.

    The management can prevent it by changing thename of the class from Economy to Prudent orsomething else to psychologically detach thepassenger from being an ordinary class traveler.

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    D iscussion Questions

    Q.3]Ans:-3) On the other hand if the class are physically divided

    on board and there is no access between the First &Business class and the Economy Class, then it mighthelp to prevent the Economy class passenger to seeand compare the services offered to such luxury

    classes.

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    D iscussion QuestionsQ.4] When can positioning go wrong ?Ans:-

    1. Under-positioning:Market only has a vague idea of the product .

    2. Over-positioning:Only a narrow group of customers identify with the product.

    3. Puzzling positioning:Buyers have a confused image of the product as it claims too many

    benefits or it changes the claim too often.

    4 . Unclear positioning:Buyers find it difficult to believe the brand s claims in view of theproduct s features, price, or manufacturer.

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    D iscussion QuestionsQ.5] Segmentation Variables used by .Ans:-

    1. AirlinesComfortLuxuryBudget

    2. RefrigeratorsApplicationNewer technology,Aesthetic designPrice

    Region Urban Semi-Urban, Rural

    3. Ice- Cream:Contents Fats etcEnd User Kids or adults

    Price High, Medium or Low

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    Segmentation variables for Ice-Cream

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    POSITIONINGDifferent positioning strategies

    1. Attribute positioning:The message highlights one or two of the attributes of the product.2. Benefit positioning : The message highlights one or two of thebenefits to the customer.

    3. Use/application positioning : Claim the product as best for someapplication.4 . User positioning: Claim the product as best for a group of users. -Children, women, working women etc.5. Competitor positioning: Claim that the product is better than acompetitor.6 . Product category positioning: Claim as the best in a productcategory Ex: Mutual fund ranks Lipper.7. Quality/Price positioning: Claim best value for price