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Presentation on Financial Results – 31st Dec. 2013

Committed to keeping your TRUST

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1. M/s JAIN KAPILA ASSOCIATES, NEW DELHI2. M/s P.L. TANDON & CO., KANPUR3. M/s SHAH & TAPARIA, MUMBAI4. M/s BANSAL R KUMAR & ASSOCIATES, NEW DELHI5. M/s R.S.SIPAYYA & CO., NEW DELHI

REGIONAL OFFICES 34

BRANCHES REVIEWED BY SCAs 20*

* Covering 50.02% of Total Advances of the Bank. {Total Audit/review Coverage is 78.56% of Advances which includes 513 branches under Concurrent Audit }

STATUTORY CENTRAL AUDITORS

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Total Business up 8.32% (Y-o-Y) to `3,16,432 Crore

Total Deposits up 8.30% (Y-o-Y) to `1,82,470 Crore

Total Advances up 8.36% (Y-o-Y) to `1,33,962 Crore

Total Assets up 9.07% (Y-o-Y) to `2,09,786 Crore

Core Deposits up 13.54% (Y-o-Y) to `1,53,978 Crore

Retail Term Deposits (< `1 Cr.) up 12.52% (Y-o-Y) to `63,643 Crore

CASA Deposits up 9.76% (Y-o-Y) to `44,156 Crore

Retail Credit up 15.82% (Y-o-Y) to `15,738 Crore

RESULTS AT A GLANCE

CASA & RETAIL TERM DEPOSITS

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Parameters DEC-12 DEC-13 Y-o-Y % Growth

Current 10,505 10,801 2.82%Savings 29,724 33,355 12.22%CASA 40,229 44,156 9.76%

(CASA % to Total Deposits) (23.88%) (24.20%) (32 bps)

Retail Term Deposits (below ` 1 Cr.) 56,564 63,643 12.52%

Dec-12 Dec-130

10000

20000

30000

40000

50000

60000

70000

10505 10801

29724 33355

4022944156

5656463643

CA SB CASA RTD

CA SB CASA RTD(` in Crore)

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CASA CUSTOMER ACQUISITION

Parameters 2012-13 (9 M) 2013-14 (9 M) Y-o-Y Growth

CASA accounts opened (in Lacs) 18.24 20.46 12.17%

CASA per Branch (` in Crore) 20.84 21.14 1.44%

12-13 (9 M) 13-14 (9 M)10

12

14

16

18

20

22 18.24

20.46

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Parameters ` in Crore YoY Growth

Total Income 15,307 6.57%

Interest Income 14,117 7.18%

Net Interest Income 3,818 9.49%

NIM 2.81% --

Yield on Investments with Profit 8.04% 33bps

Operating Profit 2,772 1.01%

Net Profit 829 -18.72%

Book Value per share (`) 426 5.96 %

INCOME RESULTS AT A GLANCE (9M)

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S. NO. PARAMETERS DEC-12 DEC-13

Variation Y-o-Y

AMT (%)

1 INTEREST ON ADVANCES/BILLS 10264.30 10847.49 583.19 5.68%

2 INTEREST ON INVESTMENTS 2885.18 3196.30 311.12 10.78%

3 OTHER INTEREST INCOME 21.00 72.87 51.87 247.00%

4 TOTAL INTEREST INCOME (1+2+3) 13170.48 14116.66 946.18 7.18%

5 COMM. EXCHG. & BROKERAGE 537.10 584.65 47.55 8.85%

6 TRADING PROFIT FROM TREASURY 100.37 221.12 120.75 120.30%

7 OTHER INCOME 555.53 384.96 -170.57 -30.70%

8 NON INTEREST INCOME (5+6+7) 1193.00 1190.73 -2.27 -0.19%

9 TOTAL INCOME (4+8) 14363.48 15307.39 943.91 6.57%

(` in Crore)

BREAK UP OF INCOME (9M)

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S. NO. PARAMETERS DEC-12 DEC-13Variation Y-o-Y

AMT (%)

1 INTT PAID ON DEPOSITS 9360.26 9858.27 498.01 5.32%

2 INTT PAID ON BONDS 217.87 278.08 60.21 27.64%

3 OTHERS 104.96 161.91 56.95 54.26%

4 TOTAL INTEREST PAID (1+2+3) 9683.09 10298.26 615.17 6.35%

5 ESTABLISHMENT EXPENSES 1133.31 1290.29 156.98 13.85%

6 OTHER OPERATING EXPENSES 802.92 947.09 144.17 17.96%

7 TOTAL OPERATING EXPENSES (5+6) 1936.23 2237.38 301.15 15.55%

8 TOTAL EXPENSES (4+7) 11619.32 12535.64 916.32 7.89%

(` in Crore)

BREAK UP OF EXPENDITURE (9M)

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(` in Crore)

S. NO. PARAMETERS DEC-12 DEC-13

VariationY-o-Y

AMT (%)

1 INTEREST INCOME 13170.48 14116.66 946.18 7.18%

2 INTEREST EXPENSES 9683.09 10298.26 615.17 6.35%

3 NII (Spread) (1-2) 3487.39 3818.40 331.01 9.49%

4 NON INTEREST INCOME 1193.00 1190.73 -2.27 -0.19%

5 OPERATING EXPENSES 1936.23 2237.38 301.15 15.55%

6 OPERATING PROFIT 2744.16 2771.75 27.59 1.01%

BREAK UP OF OPERATING PROFIT (9M)

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(` in Crore) NET PROFIT (9M)

S.NO. PARAMETERS DEC-12 DEC-13

VariationY-o-Y

AMT

1 OPERATING PROFIT 2744.16 2771.75 27.59

2 PROVISIONS 1724.15 1942.66 218.51

2 a Prov. for Depreciation on Investment -122.65 106.28 228.93

2 b Prov. for taxes 328.32 298.30 -30.02

2 c Prov. for NPA 1082.28 958.34 -123.94

2 d Prov. for Standard assets 147.00 91.00 -56.00

2 e Prov. for Wage Revision 30.00 110.00 80.00

2 f Other Provisions 259.20 378.74 119.54

3 NET PROFIT =(1-2) 1020.01 829.09 -190.92

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S. NO. PARAMETERS DEC-12

(9M)DEC-13(9M)

1 Cost of Deposit 7.91% 7.68%

2 Cost of Funds 7.00% 6.85%

3 Yield on Advances 12.32% 11.97%

4 Yield on Funds 9.52% 9.38%

COST & YIELD RATIOS (9M)

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S. NO. PARAMETERS DEC-12

(9M)DEC-13(9M)

1 Return on Assets 0.74% 0.55%

2 Return on Equity 12.22% 9.02%

3 Cost to Income Ratio 41.37% 44.67%

4 Establishment Cost to Income Ratio 24.21% 25.76%

5 Other Operating Exp. to Income Ratio 17.15% 18.91%

6 Book Value per share[` ] 401.72 425.66

7 Business per Employee (` in crore) 15.35 16.12

OTHER RATIOS (9M)

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S. NO. PARAMETERS DEC-12

Q3DEC-13

Q3

Variation Y-o-Y

AMT (%)

1 INTEREST ON ADVANCES/BILLS 3507.25 3621.68 114.43 3.26%

2 INTEREST ON INVESTMENTS 953.53 1075.06 121.53 12.75%

3 OTHER INTEREST INCOME 7.96 26.43 18.47 232.04%

4 TOTAL INTEREST INCOME (1+2+3) 4468.74 4723.17 254.43 5.69%

5 COMM. EXCHG. & BROKERAGE 184.87 192.38 7.51 4.06%

6 TRADING PROFIT FROM TREASURY 61.79 32.41 -29.38 -47.55%

7 OTHER INCOME 131.14 116.02 -15.12 -11.53%

8 NON INTEREST INCOME (5+6+7) 377.80 340.81 -36.99 -9.79%

9 TOTAL INCOME (4+8) 4846.54 5063.98 217.44 4.49%

(` in Crore)

BREAK UP OF TOTAL INCOME (Q3)

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S. NO. PARAMETERS DEC-12

Q3DEC-13

Q3

Variation Y-o-Y

AMT (%)

1 INTT PAID ON DEPOSITS 3149.92 3321.99 172.07 5.46%

2 INTT PAID ON BONDS 78.91 93.03 14.12 17.89%

3 OTHERS 35.47 77.72 42.25 119.11%

4 TOTAL INTEREST PAID (1+2+3) 3264.30 3492.74 228.44 7.00%

5 ESTABLISHMENT EXPENSES 390.63 393.73 3.10 0.79%

6 OTHER OPERATING EXPENSES 265.23 319.11 53.88 20.31%

7 TOTAL OPERATING EXPENSES (5+6) 655.86 712.84 56.98 8.69%

8 TOTAL EXPENSES (4+7) 3920.16 4205.58 285.42 7.28%

(` in Crore)

BREAK UP OF TOTAL EXPENDITURE (Q3)

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(` in Crore)

S. NO. PARAMETERS DEC-12

Q3DEC-13

Q3

VariationY-o-Y

AMT (%)

1 INTEREST INCOME 4468.74 4723.17 254.43 5.69%

2 INTEREST EXPENSES 3264.30 3492.74 228.44 7.00%

3 NII (Spread) (1-2) 1204.44 1230.43 25.99 2.16%

4 NON INTEREST INCOME 377.80 340.81 -36.99 -9.79%

5 OPERATING EXPENSES 655.86 712.84 56.98 8.69%

6 OPERATING PROFIT 926.38 858.40 -67.98 -7.34%

BREAK UP OF OPERATING PROFIT (Q3)

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(` in Crore) NET PROFIT (Q3)

S.NO. PARAMETERS DEC-12

Q3DEC-13

Q3

VariationY-o-Y

AMT

1 OPERATING PROFIT 926.38 858.40 -67.98

2 PROVISIONS 599.98 634.10 34.12

2 a Prov. for Depreciation on Investment 15.33 45.56 30.23

2 b Prov. for taxes -3.85 73.00 76.85

2 c Prov. for NPA 351.16 281.42 -69.74

2 d Prov. for Wage Revision 30.00 45.00 15.00

2 e Prov. for Standard Assets 92.00 60.00 -32.00

2 f Other Provisions 115.34 129.12 13.78

3 NET PROFIT =(1-2) 326.40 224.30 -102.10

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S. NO. PARAMETERS DEC-12

Q3DEC-13

Q3

1 Cost of Deposit 7.80% 7.74%

2 Cost of Funds 6.93% 6.89%

3 Yield on Advances 12.26% 11.89%

4 Yield on Investment (without Profit)

7.40% 7.47%

5 Yield on Funds 9.49% 9.32%

6 Net Interest Margin 2.84% 2.69%

COST & YIELD RATIOS (Q3)

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S. NO. PARAMETERS DEC-12 DEC-13 Y-o-Y

% Growth

1 Large Corporates 64,129 68,591 6.96%

2 Mid Corporates 24,144 26,084 8.04%

3 Retail Credit 13,588 15,738 15.82%

4 Others 21,765 23,549 8.20%

Total 1,23,626 1,33,962 8.36%

(` in Crore)BREAK UP OF CREDIT

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(` in Crore)

PRIORITY SECTOR ADVANCES

S. NO. PARAMETERS DEC-12 DEC-13 Y-o-Y % Growth

Total Priority Sector 43,758 48,017 9.73%

Out of which

1 Direct Agriculture 12,749 14,209 11.44%

2 Micro & Small Enterprises 19,679 *23,286 18.33%3 Weaker Section 9,704 12,663 30.49%

4 Minority Community 6,567 7,908 20.41%

*Includes ` 430 Crore under Non Priority Sector

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RETAIL CREDIT

(` in Crore)

Mar-12 Sep-12 Mar-13 Sep-13 Dec-135000

7000

9000

11000

13000

15000

17000

11599

13145

1453015197

15738

Retail Credit as a % of Total Advances has increased to 11.75% as on Dec-13

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S.NO. SCHEME DEC-12 DEC-13 Y-o-Y

% Growth

Total Retail Credit 13,588 15,738 15.82%

Out of which

1 Housing Loan 6,006 6,944 15.61%

2 Vehicle Loan 1,335 1,585 18.72%

3 Education Loan 1,222 1,269 3.84%

BREAK-UP OF RETAIL CREDIT(` in Crore)

SECTORAL ADVANCES

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SectorAmt. O/s

31.12.2013(` in Crore)

Industry(excl. Infra) 36527

Infrastructure 23410

(Out of which Power) (13611)

Agriculture 17159

Retail 15738

NBFC 11127

Trade 6700

Commercial Real Estate 7387

Food Credit 3402

Others 12512

Total 133962

Industry(excl. Infra) 27.27%

Infrastructure 17.48%

Agriculture12.81%

Retail11.75%

NBFC 8.31%

Trade5.00%

Commercial Real Estate5.51%

Food Credit2.54%

Others 9.33%

Iron & Steel

22.67%

Textile19.70%

Food Processing10.46%

All Engg.6.67%Con-

struc-tions 4.83%

Vehi-cles, Vehi-

cle Parts

& Transport

Equipments4.68%

Metal &

Metal Products

4.27%

Paper &

Paper Product

3.80%

Chem-icals, Dyes,Paints

etc.3.54%

Other Indus-tries

19.38%

OUTSTANDING ADVANCES – INDUSTRY-WISE BREAK-UP

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Industry SegmentAmt. O/s 31.12.13

(` in Crore)

Iron & Steel 8280

Textile 7195

Food Processing 3822

All Engg. 2435

Constructions 1765

Vehicles, Vehicle Parts & Transport Equipments

1709

Metal & Metal Products 1558

Paper & Paper Product 1387

Chemicals, Dyes, Paints etc.

1294

Other Industries 7082

Total Industry 36527

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Break up of exposure to Power Sector

EXPOSURE TO INFRASTRUCTURE (` in Crore)

Segment 31.12.2013 % to Total Exp.

Total Infrastructure 35142 16.75%

Out of which:

- Power 21747 10.36%

- Ports, Roads & Highways 8014 3.82%-Telecom 2661 1.27%

Particular 31.12.2013 % to Total Exp. % to Total Power

Central Govt. 1532 0.73% 7.04%

State Govt. 9655 4.60% 44.40%

Private 7959 3.79% 36.60%

Bonds 2601 1.24% 11.96%

Total 21747 10.36% 100.00%

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EXPOSURE TO POWER SECTOR (` in Crore)

S.No. Segment Exposure (31.12.13) % to Total Power %age to Total Adv.

1. Generation 10421 47.92% 4.97 %2. Transmission 1864 8.57% 0.88%3. Distribution 6861 31.55% 3.27 %

4. Bonds 2601 11.96% 1.24 %

Total 21747 100.00 % 10.36 %

State-wise break-up Power Sector Generation Transmission Distribution Total % to TotalRAJASTHAN 30 230 2320 2580 26.72%UTTAR PRADESH 0 0 2049 2049 21.22%GUJARAT 955 746 0 1701 17.62%HARYANA 373 0 1230 1603 16.60%PUNJAB 0 0 1113 1113 11.53%ANDHRA PRADESH 28 200 0 228 2.36%TAMIL NADU 0 0 139 139 1.44%MAHARASHTRA 0 136 0 136 1.41%OTHER STATES 46 50 10 106 1.10%TOTAL 1432 1362 6861 9655 100.00%%age of Total State Exposure 14.83% 14.11% 71.05% 100.00% Secured by State Govt. Guarantee 58 240 6465 6763 70.04%

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As on 31.12.2012 As on 31.12.2013CATEGORY HTM AFS HFT Total HTM AFS HFT Total

SLR 38501.70 4598.33 190.41 43290.44 40297.34 5299.08 77.75 45674.17

NSLR 7966.20 3584.67 0.68 11551.55 7232.79 7657.05 1404.58 16294.42

TOTAL 46467.90 8183.00 191.09 54841.99 47530.13 12956.13 1482.33 61968.59

% to Total Portfolio 84.73% 14.92% 0.35% 100.00% 76.70% 20.91% 2.39% 100.00%

(` in Crore)

INVESTMENT PORTFOLIO BREAK UP

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M.DURATION(in Years)

31.12.2012 31.12.2013TOTAL (AFS) 3.64 2.94TOTAL PORTFOLIO 5.01 4.38

YIELD ON INVESTMENT (%)31.12.2012 31.12.2013

Without Profit* 7.43% 7.48 % With Profit* 7.71% 8.04 %

RISK PARAMETER/YIELD INVESTMENT PORTFOLIO

*Excluding RIDF

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(` In Crore)

STANDARD RESTRUCTURED ACCOUNTS

S.No Restructured During the Year Amt Outstanding as on Dec. 2013

1 Upto 2012-13 7,686

2 2013-14 (HY1) 636

3 2013-14 (Q3) 1,365

Total 9,687

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(` in Crore)STANDARD RESTRUCTURED ACCOUNTS SECTOR WISE

S.No Restructured Accounts O/s Balance as on 31.12.2013

1 State Discoms 1,9532 Aviation (Air India) 1,1633 Under CDR 3,5674 Under MSME 2675 Others 2,7376 Total 9,687

Breakup of State Discoms

• Rajasthan Discom : 1,379• U P Discom : 486• Haryana Discom : 51 • Tamil Naidu : 37

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(` in Crore)STANDARD RESTRUCTURED ACCOUNTS ACTIVITY WISE

S.No Particulars O/s as on 31.12.2013 % of total1 Infrastructure 4,447 45.91%2 Aviation 1,163 12.00%3 Textiles 796 8.22%4 Iron & steel 1,687 17.41%

5 Paper 34 0.35%6 Agriculture 145 1.50%7 Sugar 176 1.82%

8 Others 1239 12.79% Total 9,687 100.00%

Break up of Infrastructure AmtState Discoms 1,953 Telecom 632 Power Generation 702 Roads ,Highways & Ports 591 Others 569 Total 4,447

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(` in Crore)NPA

S. NO. PARAMETERS DEC- 12 MAR-13 SEP-13 DEC -13

1 Gross NPA 3,689.96 4183.96 4887.12 5,184.11

2 Gross NPA as % of Gross Advances 2.98% 3.21% 3.77% 3.87%

3 Net NPA 2,610.55 2902.66 3422.86 3,833.45

4 Net NPA as a % of Net Advances 2.14% 2.27% 2.69% 2.91%

5 Provision Coverage Ratio 63.55% 63.00% 61.48% 59.68%

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S.No PARTICULAR DEC-12 Q3

DEC-13Q3

1 Opening Gross NPAs 3465.56 4887.122 Recovery in Ledger Balance 201.77 206.60

3 Up gradation 46.90 147.86

4 Write Off 340.54 391.38

5 Total Reduction (2+3+4) 589.21 745.84

6 Fresh Addition 813.61 1042.83

7 Closing Gross NPAs 3689.96 5184.11

8 Provision 1079.41 1350.66

9 Closing Net NPAs 2610.55 3833.4510-a Cash Recovery in Bad Debt Written-off 95.48 62.0610-b Cash Recovery in Recorded Interest 48.17 48.9210 Total Cash Recovery in Revenue i.e.(10a+10b) 143.65 110.9811 Total Recovery including upgradation (2+3+10) 392.32 465.44

(` in Crore)NPA MOVEMENT (Q3)

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S.No PARTICULAR DEC-12 (9M)

DEC-13(9M)

1 Opening Gross NPAs 3580.49 4183.96

2 Recovery in Ledger Balance 542.81 541.51

3 Up gradation 402.07 392.90

4 Write Off 1118.32 887.26

5 Total Reduction (2+3+4) 2063.20 1821.67

6 Fresh Addition 2172.67 2821.82

7 Closing Gross NPAs 3689.96 5184.11

8 Provision 1079.41 1350.66

9 Closing Net NPAs 2610.55 3833.45

10-a Cash Recovery in Bad Debt Written-off 433.43 226.0210-b Cash Recovery in Recorded Interest 149.56 99.5110 Total Cash Recovery in Revenue i.e.(10a+10b) 582.99 325.5311 Total Recovery including upgradation (2+3+10) 1527.87 1259.94

(` in Crore)NPA MOVEMENT (9M)

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S.No. Parameter Dec-12 Dec-13

1 Gross NPA 3,690 5,184

2 Standard Restructured 10,992 9,687

3 Total Impaired Assets 14,682 14,871

4 Total Advances 1,23,626 1,33,962

5 % of Total Impaired Assets to Total Advances 11.88% 11.10%

IMPAIRED ASSETS

(` in Crore)

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S. NO.

PARTICULARS DEC 12 (BASEL II)

DEC 12(BASEL III)

DEC 13(BASEL II)

DEC 13(BASEL III)

CAPITAL FUND:-

1 Tier I 11696 NA 12647 12242

2 Tier II 3979 NA 3812 3467

3 Total (I+II) 15675 NA 16459 15709

4 Risk-weighted Assets 127980 NA 142023 142826

5 Capital Adequacy ratio (%) 12.25% NA 11.59% 11.00%

6 Tier I (%) 9.14% NA 8.91% 8.57%

7 Tier II (%) 3.11% NA 2.68% 2.43%

(` in Crore)

CAPITAL ADEQUACY(BASEL II & III)

36

DEC 2012

DEC 2013

Govt. 58.00% 59.13%

FIIs & NRIs 9.41% 9.71%

Banks, Inst./ Insurance Co.

17.21% 14.87%

Others 15.38% 16.29%

59.13%9.7

1%

14.87%

16.29%

Govt. FIIs/NRIs Banks/Inst./Ins. co. Others

SHAREHOLDING PATTERN

On 12.12.2013, Govt. of India infused capital funds of ` 150 crore by way of preferential allotment of equity shares.

37

BRANCH EXPANSION

Mar-11 Mar-12 Mar-13 Dec-130

500

1000

1500

2000

2500

374(23%)

397(22%)

430(22%)

432(21%)

489(30%)

524(30%)

541(27%)

554(26%)

423(26%)

482(27%)

561(28%)

586(28%)

334(21%)

369(21%)

468(23%)

517(25%)1620

1772

2000 2089

89 new branches opened during FY 13-14, out of which 49 branches opened in rural centres (35 unbanked) & 25 in semi-urban centres.

Rural

Semi-Urban

Urban

Metro

38

ALTERNATE DELIVERY CHANNELS

Mar-11 Mar-12 Mar-13 Dec-130

500

1000

1500

2000

1192 12701452

1829

Mar-11 Mar-12 Mar-13 Dec-130

10

20

30

40

50

25.83

32.7139.09

47.36

Mar-11 Mar-12 Mar-13 Dec-1301234567

3.564.46

5.576.38

Mar-11 Mar-12 Mar-13 Dec-130.00

0.10

0.20

0.30

0.40

0.50

0.07

0.19

0.35

0.50

Mar-11 Mar-12 Mar-13 Dec-130

10

20

30

40

50

12.33

24.81

36.7743.53

ATMs ATM Cardbase (Lacs)

I-Bnkg Customers (Lacs) MobileBnkg Customers (Lacs)

Customers registered for SMS alerts (Lacs)

39

HUMAN RESOURCES

Mar-11 Mar-12 Mar-13 Dec-130

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

8766(53%)

9440(52%)

9905(52%)

9891(50%)

4926(30%)

5949(32%)

5601(30%)

6307(32%)

2926(17%)

2982(16%)

3385(18%)

3435(18%)

18371 1889119633

Sub-Staff

Clerks

Officers

16618

1324 personnel recruited during 2013-14 (9 months) [252 POs., 46 Specialist Officers, 886 Clerks & 140 Sub staff]

The Bank has planned to recruit 124 more personnel during Q4 [21 POs, 62 Clerks & 41 Sub Staff)]

Distributed of the Solar lanterns to the students in Rural & Semi Urban centers in Bangalore region under 'Light for Education' programme.

For the development of the sports activities among the school going children, support has been given to “Subroto Cup International Football Tournament” and also to “Sub-Junior Under 15 Girls National Hockey Championship” at Bassi Pathana in Punjab.

The Bank has adopted 10 orphan Girl Children from St. Michael's Hostel, and has paid for their Boarding, Lodging, Education, Medical, and other needs.

The Bank has adopted 3 poor girls orphaned in Uttarakhand calamity. The Bank will bear the cost towards Boarding, Lodging, Education, Medical and other needs till they pass class XII.

The Bank has donated a Maruti Eeco Van to AWWA to facilitate the war-widows, poor ladies and differently-able ladies to reach the project site –Aahwan. The Eeco Van also helps in transporting the products to selling points situated in Delhi & NCR.

Donation of uniforms, stationery items to poor and needy students at ‘Aarohan’ in association with ‘Jagruti- a social venture by Oriental Bank Family’.

So far the Bank has contributed over ` 5 Crore towards CSR activities in FY 13-14 including employees’ contribution of ` 2.19 Crore to the Prime Minister’s National Relief Fund for the relief of flood victims of Uttarakhand.

CORPORATE SOCIAL RESPONSIBILITY

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For improving the control and enabling the bank to expand in newer areas, new Regional Office at Raipur opened (Total Regional Offices – 34)

30 new branches opened & 132 new ATMs installed during Q3 (Total delivery channels as on 31.12.2013 : 3918 (2089 Brs + 1829 ATMs) Reduction in intt. rate on Advances to MSME to augment credit flow to manufacturing

& services sector Reduction in intt. Rate on Personal Loans, Auto/Taxi, Light & Heavy & Light

Commercial Vehicle Loans to boost credit flow to the consumer segment 2 new SB deposit schemes viz. “OBC Diamond Saving Deposits Account” & “OBC

Platinum Saving Deposit Account” introduced with attractive features To bring more security to card based transactions, Bank launched EMV compliant (chip

based) VISA International Gold Debit Card Implementation of One Time Password (OTP) for strengthening 3rd party I-Banking

transactions Launch of Smart Monthly Income Plan of CHOICe (Joint Venture Insurance Co.) On Republic Day (26th January 2014), Bank launched 3 new facilities for customers :

Aadhar based e-KYC, Public Provident Fund A/c, Senior Citizens Saving Scheme

NEW INITIATIVES

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CORPORATE VISION

VISION STATEMENT

TO BE A CUSTOMER FRIENDLY PREMIER BANK COMMITTED TO ENHANCING STAKEHOLDERS VALUE.

MISSION STATEMENT Provide quality , Innovative services with state-

of-the-art technology in line with customer expectations.

Enhance employees’ professional skills and strengthen cohesiveness.

Create wealth for customers and other stakeholders.

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