Welcome to Itera Research

Itera Research is a software development company that was founded back in 2004 by a group of like-minded professionals sharing common vision of IT services.

Since then we have gathered strong IT talent pool focusing on outsourcing and outstaffing services for custom software development for web, mobile and desktop platforms offering a flexible solutions to meet any need.

Today with over 10 years of successful experience we are a solid and reliable partner which is enable to follow you throughout the whole IT product life-cycle. Itera Research has offices in Germany, USA, Ukraine and Georgia.

We would be happy to find new partners and join your project at any stage of the development cycle.

Services

Custom software products and applications development:

Full product life cycle.

Desktop and Cloud platforms Development.

Web solutions.

Mobile applications.

SAAS, SAAP Development.

Systems integration.

Web design, UI/UX design and coding:

Graphic and UI/UX design

Company style development.

HTML/CSS conversion services.

Custom and Open source CMS implementation.

Managed services and support:

IT infrastructure and network management.

DBA services and performance optimization.

Backup and data protection.

Site and process monitoring.

Outsourcing and outstaffing:

Dedicated team (virtual team).

Personnel outstaffing (Rent-a-Developer).

IT department or business process outsourcing.

Additional services:

Quality assurance.

Consulting.

Projects and Testimonials (long version) We have successful experience in realization complex projects in following industries:

Travel Industry.

Itera Research has developed and has been maintaining the high-load distributed B2B system for travel market over last 5 years. This includes offline and real time search for tours and charters, booking, accounting and other subsystems for operators in agency business workflows.

We support integration TUI, AnexTour, TezTour, Coral, Mouzenidis and other companies including direct API, XML, and JSON integrations.

In additional to that B2C CRM system for end customers is created. Which provide external modules and API for third party customers.

We provide our customers with a full system development life cycle. That’s cover consulting, analyzing incoming business requirements, hardware maintenance, ongoing development, 24/7 support.

Financing and Banking.

Financing and Banking. Itera Research has been working with various billing and online payment systems. We have integrated universal payment gateways and local banking systems to platform for municipal governance and travel market. Invoicing and billing via MYOB (EXO NET) and QuickBooks as well as eWAY, Paypal and Bitcoins checkout were integrated into one of our CRM solutions for Pacific Area.

In additional to that, online micropayment system with direct bank integration was implemented with one of the Australian customer.

Education.

More than 10 years Itera Research dev team has been developing different solutions for automation of the business processes for education sphere. We have developed a complex suite of web tools for schools of the USA and Georgia.

“I have worked with Itera Research for many years on numerous projects. During this time, the team always exceeds my expectations, producing amazing tools for our customers. Their ability to work with little direction, often with vague specifications, and their amazing work ethic are unmatched in my experience. When I must meet a deadline, the team always does whatever it takes, often working around the clock or on the weekends, to get things done. I sincerely appreciate their help and look forward to working with them on many more projects!”

Eon Verrall, President/Founder at Edoctrina (USA, NY)

CRM and other Management Solutions.

Itera Research has successfully released several comprehensive CRM systems that can be referred to SaaS. Our dev team has designed an essential tool to keep records of constant touchpoints for communication, to track and manage sales pipelines and campaigns, a tracking tool for tasks and time. We use some of the solutions internally to ensure smooth and stable processes handling.

Telecom. Our team has more than 15 years of experience in developing high load big data systems. CRM, Workflow and Billing Systems for more than 1m customers and more than 100m records.

“We started our collaboration with founders of Itera Research back in 1999, since then we have gained a very positive impression from hiring their team for IT software development tasks. Long and productive cooperation throughout the years on mutually profitable terms is a basis for win-win partnership that we have with Itera Research. It is my pleasure to recommend Itera Research as a reliable software development company.”

Artour Gourari, Managing Director at Telecom Company (Germany)

Corporate.

Here are some more projects from our portfolio: multiplex eCommerce, stylish

corporate websites, platform for medicine, documents and content management systems, data processing solutions.

“I have implemented many projects with Itera Research and I have always been impressed with their professionalism. Well-organized processes that allow high level of control over project, meeting deadlines and polite attitude towards clients are the reasons why I chose Itera Research as my IT partner.”

Ashley Williams, Managing Director at Design Agency (USA)

Projects and Testimonials (short version)

We have successful experience in realization complex projects in following industries:

Travel Industry. Itera Research has developed and over last 5 years has been maintaining the high-load B2B system for travel market. It serves over 19 operators, 7500 agents and 10675 users. It is a work panel that helps find, compare and book a tour (flights+hotel) from the certain operators.

Financing and Banking. Itera Research has been working with various billing and online payment systems. We have integrated universal payment gateways and local banking systems to platform for municipal governance and travel market. Invoicing and billing via MYOB (EXO NET) and QuickBooks as well as eWAY and Paypal checkout were integrated into one of our CRM solutions for Pacific Area.

Education. More than 10 years Itera Research dev team has been developing different solutions for automation of the business processes for education sphere. We have

developed a complex suite of web tools for schools of the USA and Georgia.

“I have worked with Itera Research for many years on numerous projects. During this time, the team always exceeds my expectations, producing amazing tools for our customers. Their ability to work with little direction, often with vague specifications, and their amazing work ethic are unmatched in my experience. When I must meet a deadline, the team always does whatever it takes, often working around the clock or on the weekends, to get things done. I sincerely appreciate their help and look forward to working with them on many more projects!”

Eon Verrall, President/Founder of Edoctrina (USA, NY)

CRM and other Management Solutions. Itera Research has successfully released several comprehensive CRM systems that can be referred to SaaS. Our dev team has designed an essential tool to keep records of constant touchpoints for communication, to track and manage sales pipelines and campaigns, a tracking tool for tasks and time. We use some of the solutions internally to ensure smooth and stable processes handling.

Telecom. Our team has more than 15 years of experience in developing high load big data systems. CRM, Workflow and Billing Systems for more than 1m customers and more than 100m records.

“We started our collaboration with founders of Itera Research back in 1999, since then we have gained a very positive impression from hiring their team for IT software development tasks. Long and productive cooperation throughout the years on mutually profitable terms is a basis for win-win partnership that we have with Itera Research. It is my pleasure to recommend Itera Research as a reliable software development company.”

Artour Gourari, Managing Director at Telecom Company (Germany)

Here are some more projects from our portfolio: multiplex eCommerce, stylish

corporate websites, platform for medicine, documents and content management systems, data processing solutions.

“I have implemented many projects with Itera Research and I have always been impressed with their professionalism. Well-organized processes that allow high level of control over project, meeting deadlines and polite attitude towards clients are the reasons why I chose Itera Research as my IT partner.”

Ashley Williams, Managing Director at Design Agency (USA)

Expertise

Big Data Distributed architecture, replication and sharding

1+ TB database storages

3+ billion records

High load systems Horizontal and vertical scaling

Load balancing, clouds

Apache/Nginx

NoSQL

Clouds Elastic Load Balancing (EC2 + ELB), AWS

Technologies

Platforms CentOS, RedHat, Ubuntu, Debian, FreeBSD

MS Windows

Android, iOS

Amazon clouds

VMWare ESX

Programming languages PHP, JavaScript, Python, Objective С, Java, C#

Frameworks and CMS WinForms, WPF, Asp.Net, Nunit, Modern UI, Infragistics,DevExpress, Telerik

Yii, Codeignitor, Cake, Symfony, Bright

Wordpress, Magento, Drupal, Joomla, Fine CMS

Node.js

PhoneGap

Django

Web technologies Backbone.js, Ember.js, Mustache.js, Spine.js, Underscore.js,Handlebars.js

Sencha, jQuery UI

AJAX, JSON, RESTful API, SOAP

Apache, IIS, Nginx, Nagios, Orca

Angular.js, jQuery, Zepto

Front-end development HTML5, CSS3, LESS, SASS

Responsive design, Retina optimization

Bootstrap, Foundation, 960grid

Databases SQL: MySQL, MSSQL, SSIS, Oracle, PostgreSQL, Interbase

NoSQL: MongoDB, Amazon DynamoDB

Tools Git, GitLab, GitHub, SVN, Jenkins, JIRA, Mantis, Redmine, Selenium, WinRunner, Automated QA

TestComplete, LoadRunner, Apache Jmeter

Team Itera Research employs over 60 people who are involved in operations across North America, Western and Eastern Europe.

We are proud of our team, presented by expert level developers and PMI/UPMA certified management.

Our developers and system administrators participate in Brainbench, Retratech, MCP, RHCE, MCSE certifications.

Position Person(s) Experience (years) and notes

Project Managers 5 5+ PMI and UPMA certified

Project coordinators 2 2+

Senior Developers 15 5+

Middle Developers 19 3+

Junior Developers 5 1+

Quality assurance 3 5

Graphical design 2 5+

System administration 3 5+ RHCE, MCSE certified

Supporting personnel 8 Technical writers, Customer support, HR, others

Detailed CVs on every employee are available upon request.

Systems development life cycle and development process

We provide a full software systems development life cycle from analysis to maintenance and disposal.

We choose development and project management methodology that serves your needs

the best. The choice depends on projects' scope, specifications and flexibility,

deliverables and deadlines.

We provide all necessary consulting during business models and methodology choosing

process.

Our regular methodology options are:

• Agile: Scrum and Kanban,

• Waterfall, Iterative and other traditional methodologies.

Certified SCRUM and Project Manager specialists are available.

We plan and execute team members’ regular trainings or for the new one required by

our customers.

Price ranges and contract types (short version) The contract price depends on the following aspects:

Skills and expertise level: Junior, Middle, Senior.

Technologies stack: Mobile (native or Phonegap/Titanium), Web (Python, PHP, .Net,

JavaScript, HTML/CSS/CMS), Design, Quality assurance.

Management: Project manager or Project coordinator.

Contract types: Time and Material (hourly), Fixed cost, Dedicated team or Developer, Full development lifecycle or one off providers.

Accordingly to the chosen terms the price range varies from 25 to 35 USD per hour.

Price ranges and contract types (long version)

The contact price depends on the following aspects:

Skills and expertise level: Junior, Middle, Senior.

Technologies stack: Mobile (native or Phonegap/Titanium), Web (Python, PHP, .Net,

Javascript, HTML/CSS/CMS), Design, Quality assurance.

Management: Project manager or Project coordinator.

Contract type Management Terms of signing Communication

Fixed cost projects. Projects are executed under

Itera Research management

personnel and QA.

Project must have

Statement of Work

(SoW) or well defined

requirements. SoW and

requirements can be

collected and prepared

with Itera Research

help.

You communicate

with Project

manager only.

Time and material

(hourly) projects.

Internal management.

Projects are executed under

Itera management and QA.

You communicate

with Project

manager only.

Time and material (hourly) projects. External management.

You control the team and

development process. You

can manage the project or be

a part of the team. Good for

agile development or when

you want be a project

manager.

This option is available

for 160+ hours projects

(1 calendar month).

Minimum notice period

of contract

termination– 1 month.

You could form the

team and have

direct contact to

developers and

project

management

system.

Dedicated developer.

You have full control on

developer and development

process. You pay fixed

monthly fee per developer.

Prices are 10% lower

comparing to T&M and

additional discounts are

available depending on

period and amount of

developers you hire.

This option is available

for 3 months+ projects.

Minimum notice period

of contract termination

– 3 months.

You should consider

that vacations and

day offs are not a

subject of

deduction.

Cooperation Models

We have flexible individual approach to every client.

Together with clients we choose business model of cooperation and project management

methodology that serves your needs the best. The choice depends on projects' scope, specifications

and flexibility, deliverables and deadlines.

We provide you with all necessary consulting during business models and methodology choosing

process. We are always ready to customize our basic business models to arrange our cooperation the

most effective and efficient for you way.

Project development

If you have an idea and information on how you see it's realization or maybe particular task for your

product development, we would be glad to generate specs based on the requirements provided

define together specifications and deliverables and within set deadlines you will receive ready

product.

Dedicated team or professionals

Depending on your tasks you can form your own team or choose individual professionals who will

work exclusively on your projects on full-time basis. This guarantees that team will follow your

standards, processes and requirements. It can be your 100% offsite IT team/professional or an

offsite extension of your onsite IT team. Dedicated IT team (or developer) with project manager on

clients' and/or our side

Matrix teams

In a case when your project do not require full-time involvement of our professionals, we

recommend to form team on matrix basis. That means that you can involve our teams/professionals

on time percentage that is required for your project. But at the same time these teams or

professionals will be involved in projects of other clients. That approach helps you to form your

team the optimal way and shorten expenses.

Why work with us?

Clear and Open Cooperation Process

In Itera Research we believe that trust and honesty is basics for successful partnership, so that when project started you can easily track progress on the project at any development stage via direct access to our Internal CRM.

Comfortable Time-Zone

Itera offices are based in Eastern and Western Europe, USA and Georgia and we are reachable during regular working hours. No more need in waiting for hours to receive response or feedback. We are always available to your requests, questions and propositions.

Cost Saving Solutions

Full-time employees cost an organization more than mere salary: costs associated with training, providing benefits, vacation pay and sick days, and all the administrative ‘housekeeping’ that goes along with it. Hiring a contractor represents significant cost savings.

Similar Mentality

We have western mentality and similar cultural proximity. We follow western approach to business, which excludes all possible misunderstanding due to mentality and cultural differences.

Extensive Technical Background

We are striving to follow the majority of innovations in tech field and follow best industry standards for development. We are constantly running all necessary trainings and education to keep our tech background and professionalism up to date.

Flexibility

IT industry is very dynamic and flexible, and so we are. Everything is reachable with us. Together we will always find best possible solution.

Test Drive

Ability to check the candidate which you like with using free work hours.

Contacts

+1 (315) 642 42 92 +49 2191 3608 485 Skype: itera.research E-mail: info@itera-research.com www.itera-research.com

Standard time zone: UTC/GMT +3

Addresses

Itera Research, USA

97 Jakes Way Suite #301, Feasterville, PA 19053, Philadelphia - New York Metro

Itera Research, Germany

Hohenbirkerstr 55, Remscheid 42855, Edita International GmbH

Itera Research, Ukraine

Pravdy avenue 10, Kharkov 61022

Itera Research, Georgia

Z. Gamsakhurdia / Chavchavadze street 49/4, 4th entrance, Batumi 6000

Manager