presentation by nitesh vyas i.a.s commissioner, indore municipal corporation sustainable municipal...

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Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation January 2003

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Page 1: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Presentation by Nitesh Vyas I.A.S

Commissioner, Indore Municipal Corporation

Sustainable Municipal Resource Mobilization in Indore Municipal

Corporation

January 2003

Page 2: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Introduction to Indore Municipal

Corporation

Reform efforts

IMC’s achievements

Future challenges.

Structure of the Presentation

Page 3: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Indore Municipal Corporation

Indore Nagar Palik (Municipality) was established in 1870 and given its present status of a Municipal Corporation in 1956.

Page 4: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Introduction to IMC

Municipal area of 130 sq km (51 sq miles) Population of 1.7 million Population growth of 44% between 1991 and 2001 Trade and commercial center of the State of Madhya

Pradesh Large center for textile, engineering and machinery

industry Municipal income in 2001-02: Rs. 135 crore Main sources of income: Property tax (21%) and Octroi

compensation (44%)

Page 5: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

City Development Strategy

IMC developed a City Development Strategy (CDS) with public consultation and support from the Urban Management Program

Main objectives of CDS are: Improved delivery of services; Resource mobilization with focus on management; Expenditure management; and Better communication with the citizens.

Page 6: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts

Improvements carried out

Revenue generation Enabling steps

• Self-assessment of property tax on area-based system

• Reassessment of under-assessed properties

• Focus on revenue management

• Property surveys• Reorganization of

Revenue Dept.• Accrual-based

accounting• Computerized billing

and database mgmt.

Page 7: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts

Computerization Private agency for software and database creation Connectivity between all zonal offices and HO Computerized cash collection counters at all zonal offices Integrated database of property tax, water connections

and business licenses Linkage between revenue and accounting modules Tax information on internet for transparency Others

Project monitoring Digitization of maps and GIS.

Page 8: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts Decentralization to Zonal Offices

To facilitate better services to the citizens Assessment and collection of all taxes Issue of business licenses New water connections Birth and death certification Maintenance and capital works (roads, water works, etc.) Health and sanitation services Public grievance and their redressal.

Page 9: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts

Reorganization of Revenue Department Creation of 3 separate sections for Survey, Assessment

and Recovery, vigilance teams also constituted Financial Management

Computerized double-entry accrual-based accounting Communication with Citizens

Citizen’s charter issued, timebound permissions ‘Nagrik’- magazine on municipal management Hoardings with important information, dates, rules, etc.

Page 10: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts

Capacity building Training all of all Revenue Dept staff by Institute of Mgmt

Studies Data sharing with other Government

Depts. Registrar Office MPEB

E-Governance Functional website

Page 11: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Reform Efforts

USAID FIRE Project support to IMC to Improve revenue base Resource Mobilization Initiative

Study conducted by CRISIL Infrastructure Advisory Management of Municipal Assets

Inventory of municipal assets Optimal use of municipal properties

Energy Savings Program.

Page 12: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

IMC’s Achievements

Rs. 42 crore Rs. 126 crore

1995-96 2001-02

Total Revenue

Rs. 16 crore

Own Revenue

Rs. 56 crore

Page 13: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

IMC’s Achievements

Property Tax

6.5

29

0

5

10

15

20

25

30

35

1995-96 2001-02

Rs. Cr

ore

Water Charges

3.7

7.4

0

1

2

3

4

5

6

7

8

1995-96 2001-02

Rs.

Cro

re

License Fee

0.15

2.5

0

0.5

1

1.5

2

2.5

3

1995-96 2001-02

Rs.

Cro

re

Page 14: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Other Achievements of IMC

Social security network Accident insurance for all citizens Health insurance for senior citizens

Public participation in construction of cement/concrete roads

Environmental upgradation ‘Pitra-Parvat’ urban forestry project Rs. 15 crore expansion of the city zoo

More than 8 flyovers/bridges under construction.

Page 15: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Key Success Factors

Hands-on and direct involvement of Mayor and Commissioner

Crucial personnel involved in design and implementation

Simple measures implemented with immediate and visible effects

Priority to those measures that benefit the public.

Page 16: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Replicating IMC’s Success

Local Champions Appropriate State Government Support Good M.I.S Simplify Procedures for Assessment,

Billing and Collections City Challenge Fund (CCF) could Support

Additional Expenditure to Introduce Reforms.

Page 17: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Future Challenges

Continued focus on revenue mobilization Rationalization of taxes Improved cost-recovery in water services Cost-benefit analysis of new projects

Heavy investments needed in improving the infrastructure.

Capacity building of staff.

Page 18: Presentation by Nitesh Vyas I.A.S Commissioner, Indore Municipal Corporation Sustainable Municipal Resource Mobilization in Indore Municipal Corporation

Thank You