Kajsa Hartig, Nordiska museet, Stockholm, Sweden

Shift Happens, York, July 8th 2013

Kajsa Hartig Museums, archives and digital since 1995. Digital navigator at Nordiska museet Monitoring, supporting, educating, strategic planning, launching and managing pilot projects.

Nordiska museet. Foto: Mats Landin.

Sweden’s largest cultural historical museum. Founded in 1873. Situated in Stockholm. 156 employees.

”The number of technologies that are creating disruptions to companies and ecosystems are increasing at an alarming rate.”

Jeremiah Owyang

Disruptive = changing entire markets and customer behavior. Changing expectations.

Digital technologies

Museums are transforming

Photo by neilalderney123 on Flickr, CC-BY-NC

”These are disruptive times indeed”

Brian Solis, Altimeter

It’s not just about the tools anymore

Photo by tudedude, Flickr. CC-BY-NC-SA

It’s about becoming a social and digital organization

Photo by mandykoh, Flickr, CC-BY-NC

It’s about keeping up with society

With the audience in focus

Photo by Kajsa Hartig, Flickr, CC-BY-NC

Disruptive times, disruptive changes

Photo by ken ratcliff, Flickr. CC-BY.

In the process of change The Digital Expert can be:

The catalyst The amplifyer The element of change

Photo by: by neistridlar, Flickr. CC-BY-NC-SA

Nordiska museet

2009: trying out the tools

The Conversion Prism by Brian Solis, www.briansolis.com

2011: getting organized The New Media Department is born

Photo by Jackal of all trades, Flickr, CC-BY-NC-SA

The digital navigator

What we’re really talking about is someone who can bridge ...create a frictionless path…at every step of the journey.

Brian Solis, Altimeter

Photo by by Calsidyrose, Flickr, CC-BY

The catalyst Igniting new projects, introducing new tech-nologies and services

The amplifyer Finding new ways to amplify exhibits and activities. Supporting colleagues in doing the same

The element of change Supporting and educating staff, providing management with statistics to help make new decisions

Collaborating across the organization

...and daring to go down one way streets. Photo by PeterJBellis, Flickr, CC-BY

Keys to success

The social and digital have become commonplace

The social and digital have become commonplace

In society! What does it take for

museums to keep up?

Shift happens gradually

Photo by _moonpie, Flickr. CC-BY-NC-SA

Shift happens gradually

But constantly

Shift happens gradually

Photo by _moonpie, Flickr. CC-BY-NC-SA

And we aren’t always in control

But constantly

The digital navigator

Photo by by Calsidyrose, Flickr, CC-BY

The digital expert can help navigate through changes in disruptive times

Thank you!

@kajsahartig

Kajsa Hartig Digital navigator, New media department Nordiska museet Stockholm, Sweden

“To dare is to lose one's footing momentarily. Not to dare is to lose oneself.”

Soren Kirkegaard, Danish philosopher