RECOVERY FROM RECOVERY FROM “TOURISM CRISIS”“TOURISM CRISIS”

~ Case Studies of Bali and Phuket ~~ Case Studies of Bali and Phuket ~

Yetta Gurtner

Centre for Disaster Studies

James Cook University, Australia

AcknowledgementsAcknowledgements

Centre for Disaster Studies, JCUCentre for Disaster Studies, JCU PhD Supervisors PhD Supervisors - Dr. David KingDr. David King- Dr. Alison CottrellDr. Alison Cottrell

Recovery from Tourism CrisisRecovery from Tourism CrisisOverviewOverview

Risk Management, Crisis Management and Risk Management, Crisis Management and TourismTourism

Case studies – Bali and PhuketCase studies – Bali and Phuket Destination vulnerabilityDestination vulnerability Immediate/short term responseImmediate/short term response RecoveryRecovery

Risk Management, Crisis Risk Management, Crisis Management and TourismManagement and Tourism

Risk Management Risk Management

- Analyse, Assess, Mitigate Risk/Negative - Analyse, Assess, Mitigate Risk/Negative ImpactsImpacts

Crisis Management Crisis Management

- Prevention, Preparation, Response, Recovery - Prevention, Preparation, Response, Recovery (PPRR)(PPRR)

Tourism VulnerabilityTourism Vulnerability

- Hazards: Natural, Anthropogenic, Technological- Hazards: Natural, Anthropogenic, Technological Destination Crisis ManagementDestination Crisis Management

Bali: Isle of the Gods

Phuket: Pearl of the South

Case Studies – Bali and Case Studies – Bali and PhuketPhuket

Bali Bombing – Kuta Beach October 12, 2002

South Asia Tsunami – Southern Thailand December 26, 2004

Destination VulnerabilityDestination Vulnerability HolismHolism

Holism – understanding the contextHolism – understanding the context Political, economic, social, environmental Political, economic, social, environmental

backgroundbackground Developing nationsDeveloping nations Tourism developmentTourism development Reliance on tourismReliance on tourism Hazard awareness and mitigationHazard awareness and mitigation

Immediate/Short Term Immediate/Short Term ResponseResponse

IntegrationIntegration Emergency response effort/volunteersEmergency response effort/volunteers Medical capacityMedical capacity Media perceptionsMedia perceptions Safety and securitySafety and security CommunicationsCommunications Relief funding/assistanceRelief funding/assistance Stakeholder reaction – government, Stakeholder reaction – government,

tourism, communitytourism, community

RecoveryRecoveryProactive and SustainableProactive and Sustainable

Medium to long term – social, economic, Medium to long term – social, economic, environmentenvironment

Crisis Recovery = OpportunityCrisis Recovery = Opportunity Institutional reformInstitutional reform

- Hazard awareness- Hazard awareness

- Education- Education

- Resource sharing- Resource sharing

- Stakeholder participation- Stakeholder participation MitigationMitigation

Destination Crisis ManagementDestination Crisis Management“The Ideal”“The Ideal”

HolisticHolistic IntegratedIntegrated ProactiveProactive SustainableSustainable

Relief

Rehabilitation

Reconstruction

Mitigation

Preparedness

Response Phase

Risk Reduction Phase

Trigger event

The Crisis Management Continuum

Environment

Economics

Society/Politics

HAZARD

HAZARD

HAZARD

HAZARD

QUESTIONSQUESTIONS